Visit the Book Publicity Gallery to see Documents and Photos of Successful Book Publicity Tours and Information.

Visit the Book Publicity Gallery to see Documents and Photos of Successful Book Publicity Tours and Information.
Visit this link for a whole gallery full of scans from the NY Times and Publisher's Weekly.

Commenting on a Commenter's Site
If you visit the Comments list, you'll see that someone going by "Juno 888" recently commented on Rottweilers, a post I made in the early days of this site. (All the other responses date back to 2003, so this really is ancient history. My post even includes a broken link to a 1996 article.) Juno 888 may well be right that my comments were pure drivel. Publish twenty books and...

If you visit the Comments list, you'll see that someone going by "Juno 888" recently commented on Rottweilers, a post I made in the early days of this site. (All the other responses date back to 2003, so this really is ancient history. My post even includes a broken link to a 1996 article.)

Juno 888 may well be right that my comments were pure drivel. Publish twenty books and a thousand articles (plus numberless blog posts), and your drivel content is likely to be fairly high.

But since the commenter had also listed their own URL, I visited it and found it technically interesting. I sent a fairly detailed critique in an email, but my message bounced; Juno888's address "has been disabled or discontinued."

What a shame. Maybe the site isn't even Juno888's. Some folks are eager to share their opinions, but not their names.

But I hate to waste web analysis, so here's what I suggested about the site:

Hi, Juno--

We'll have to agree to disagree about my analysis of The Anti-Idiotarian Rottweiler, but since you provided your URL, it seems only fair that I offer some comments on it...after all, web text and design are one of my specialties. Moreover, I teach communications and marketing to tourism students, so a site like yours is professionally interesting as well.

Overall look of the 1Explore site is super--good mix of blues, attractive but not obtrusive graphics. I like the wavy curves in the banner. The two-column layout works pretty well.

Big recommendation for the home page: Shorten the sentences, shorten the paragraphs (6-7 lines max), and break up the text still more with two or three subheads. A stronger contrast between light-blue background and dark-blue text would also help. (See how the right-column text stands out so well against a white background?)

This is your site's first impression, and it should be an inviting one, attracting readers to find one welcome surprise after another before moving on to the various packages and the other pages. (I realize some people strongly prefer a sans serif font for webtext, and I use sans serif myself on some of my sites, but for relatively long text, serif fonts are more readable.)

As for the other pages--please ditch the "website under construction" graphic. That may be the first such piece of dancing boloney I've seen since the 1990s, and it was hokey even back then. If the site's under construction, it shouldn't be out on the web in the first place--all you're doing is wasting visitors' time and annoying them.

Webwriting really relies on the "you" attitude--putting the reader right in the center of the story. Your home page starts with "We," which tells us we're not the real object of your interest. Consider:

You're going to enjoy the best accommodation in paradise!

It would also help if the home page gave clear instructions on what to do to get into such accommodation.

Put yourself in your visitors' shoes, imagine what they're looking for, and offer it to them. They'll understand that you really want to help them, and they'll respond accordingly.

Hope this helps--best of luck with the enterprise!

Cheers,
Crawford

Internet Marketing Blog Directory

Top Internet Marketer Carl Galletti has a birthday this Thanksgiving

American Red Cross Disaster Relief via Amazon

When Works Pass Into The Public Domain

A Small Commercial Spot
You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver. Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers...

You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver.

Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers some of the very best online writing anywhere.

If you can add to its readership by becoming a free weekly subscriber to its newsletter, I'd take it as your vote of support for what I'm doing here.

The Plagiarism Problem
A commenter posted an innocuous message a few minutes ago, but when I went to the commenter's URL, it advertised "undetectable and plagiarism-free" essays for sale. I zapped it as comment spam, but it also hit a sore spot. This semester I flunked four students and gave a D to a fifth, all because of plagiarized work. It was the worst outbreak I've seen in years, and after forty years...

A commenter posted an innocuous message a few minutes ago, but when I went to the commenter's URL, it advertised "undetectable and plagiarism-free" essays for sale. I zapped it as comment spam, but it also hit a sore spot.

This semester I flunked four students and gave a D to a fifth, all because of plagiarized work. It was the worst outbreak I've seen in years, and after forty years in the college teaching business I think I'm pretty good at spotting it. Probably not good enough, though: All these cases involved simple cut and paste from websites. All I had to do was type a typical sentence from an essay into Google Advanced Search, and bingo—the source was usually the first hit.

Back in the dim days of typewritten essays and print sources, this was what I called lazy plagiarism: transcribing almost random chunks from easily accessed published sources. Smarter plagiarists went to the trouble of finding more obscure sources. I'm sure their descendants are using sources like my spammer's, or otherwise swiping stuff not easily found on the web.

I've even found a few folks who plagiarized my writing advice, presenting it as their own. Since this material is also available in different, copyrighted form in my book on writing SF and fantasy, my publisher always swings into action with highly intimidating emails that get the material removed very quickly indeed.

In some cases it's flattering to be quoted at length, as long as one's cited as the source, and plagiarism might be seen as the insincerest form of flattery. But it's clearly a major problem for educators, and no doubt for web writers and editors as well. So I'm curious to know if you've run into problems with people swiping your stuff—whether you've written it for your own purposes or for your client/employer. And where do you draw the line between common knowledge and intellectual property?

It should be a fascinating discussion, but I won't be able to take part in it until sometime late in the month: This afternoon my wife and I are off for Ottawa on a family visit. I won't have much computer access until I'm home, which is probably just as well...I hope to make some progress, in longhand, on my long-neglected novel.

Blogging a massacre
This has been a very bad day in the United States. The massacre at Virginia Tech has shocked the world, but it has also taught us something important: In a major disaster, the victims themselves will tell us about it. The Virginia Tech website provided basic information within minutes. Even more to the point, news of the killings was carried by email and text messaging and blogs like Planet Blacksburg....

This has been a very bad day in the United States.

The massacre at Virginia Tech has shocked the world, but it has also taught us something important: In a major disaster, the victims themselves will tell us about it.

The Virginia Tech website provided basic information within minutes. Even more to the point, news of the killings was carried by email and text messaging and blogs like Planet Blacksburg.

The mass media like CNN were using cell-phone video from students on campus. Other students have bitterly complained about the slowness of authorities to alert them, whether by email, text messaging, voicemail, or the campus public-address system.

The countries with the most advanced communications systems will be the first to tell the world about catastrophes like this one. But even Third World countries have cell phones and some kind of internet access. Increasingly, we will see car bombings in Baghdad and riots in Mogadishu, disease outbreaks in Jakarta and AIDS deaths in Zimbabwe, reported by those who are there.

Web text versus web copy
Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman. The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this: how...

Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman.

The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this:

how do you reconcile people-read-less with SEO[search engine optimization]?

cutting the fat and natural language help both

so does using markup so important words are in headlines

can sometimes get funding for editing content by saying will help SEO

what are some questions to determine what’s brand-appropriate?

discovery process. what materials have you already produced
about yourselves?

what do you know about your stakeholders? compare with real users.

there are no good books about copy

there are good ones about writing for the web, but they don’t address
these issues - i.e. Crawford Killian, Writing for the Web
Zeldman is thinking of writing this

pronouns in copy? used to be more we, now with blogging more I

Of course I'm delighted about the compliment from Zeldman. He's one of the best thinkers about the web and on the web. I would love to see (and buy) his book on web copy. But the field isn't entirely empty. Nick Usborne has done some real pioneering in this field.

Web copy is text designed to sell; text designed to inform and persuade is also copy. So the two genres overlap to a considerable extent.

That last note about pronouns reflects an important point. Good copy in any medium needs the "you attitude," in which the writers pay more attention to the reader than to themselves or their organization. (The We We Monitor, also listed in Webwriting Resources, provides a useful reality check on corporate egomania.)

So to the extent that web writers in general, and web copywriters in particular, talk about themselves, they put themselves at a disadvantage.

But the "I" of a corporate blogger may evade this hazard. We turn to such an individual when we want a relationship with an informed person who clearly wants a relationship with us. So he or she can rant on about "I think this" or "I wonder about that" and still maintain our interest and respect.

I've seen this happen on a couple of my own blogs. Ask the English Teacher is almost entirely user-driven: The posts are based on visitor questions about English usage, and my answers reflect my own (sometimes cranky) views on good usage. (Some commenters beg to differ with those views, I'm glad to say.)

On H5N1, which is essentially a clipping service about avian flu, some visitors credit me with far more authority than I have. A few even email me to ask when the pandemic will start. This is actually a little scary. So when I do venture an opinion, it's usually with the reminder that I'm an elderly Canadian teacher of business writing, not an epidemiologist.

The key seems to be to convey, both verbally and nonverbally, that the corporate blogger really has the customer/visitor's best interests at heart. Verbally, the text should be clear, simple, suitable in tone, and you-oriented. Nonverbally, the site itself and the text layout should be inviting, navigable, and full of "good news surprises" like links and other resources that the visitor finds useful.

If anything, the nonverbal aspects of the site are likely to be more persuasive than anything we actually put in our copy...because when people sense a clash between the verbal message and the nonverbal message, they believe the nonverbal message every time.

Print Editors and the Web
Jade Walker recently posted some interesting thoughts in the Online Writing List, and she's kindly allowed me to quote them here: I recently attended a conference for copy editors in Miami and whenever conversation turned to the Web, the editors in attendance often fell into two categories: 1) They hate the Web because they believe its mere existence is going to result in profit/job losses. 2) They fear the Web...

Jade Walker recently posted some interesting thoughts in the Online Writing List, and she's kindly allowed me to quote them here:

I recently attended a conference for copy editors in Miami and whenever conversation turned to the Web, the editors in attendance often fell into two categories:

1) They hate the Web because they believe its mere existence is going to result in profit/job losses.
2) They fear the Web because they don't understand where copy editors fit in.

I have no doubt there are other editorial folks at newspapers and magazines across the country that feel the same way. This is so easy to fix! All it takes is a little time and training. Those of us who've been working in new media for many years need to show the print folks what the Web has to offer, particularly the advantages of publishing news in different formats, reading/writing blogs, using RSS feeds, etc.

I also believe newspapers and magazines should make a concerted effort to update their online portals. So many sites are clunky, hard to navigate or simply replicate the print product via online templates. What can these companies do to fix this problem?

• Look at the competition and see what works and what doesn't.
• Experiment with design but avoid repeating others' mistakes.
• Hire copy editors, or assign current editors, to give blog entries and articles a once-over before posting on the Web.
• Allow comments, albeit moderated ones, on stories.
• Create a forum just to find sources for stories.
• Include e-mail addresses for reporters on each entry/article, or a link to a profile page.
• Provide "e-mail this entry" links as well as permanent links for readers/bloggers who wish to discuss stories and share them with friends/family.
• Offer one-click options to the recommendation sites (digg, technorati, netscape, etc.), or follow USA Today's lead and allow readers to rate the stories themselves based on usefulness or entertainment value.

Jade ended her post with "Any thoughts?" And I echo her question.

I'll add one thought from my own online-writing experience: The editor of The Tyee finds comments a chronic headache. Too many are illiterate, incoherent, abusive, and plain libellous. He requires registration before people can post comments, and this has helped a lot. I find the comments on my own Tyee articles generally pretty civil. But some topics can bring out the barking loonies.

The Revolution is Being Blogged
The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt: Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out,...

The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt:

Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out, thanks in large measure to the ingenuity of young people with the high-tech know-how to sidestep official attempts to gag them.

Worldwide news services such as the BBC, CNN and Al Jazeera are illustrating news reports with clandestine pictures and video footage that confirm the extent of the tragedy now unfolding in Burma.

The Irrawaddy is supplying a wide range of TV stations and publications with material obtained by its own sources.

“We are getting e-mailed pictures taken by mobile phones and digital cameras,” said The Irrawaddy’s Managing Editor, Kyaw Zwa Moe. “They are being sent in by people who hold private e-mail accounts, usually with Skype or Gmail. They don’t worry about the risk they are running—they just want the outside world to know what is happening.”

Many of Rangoon’s Internet shops remained closed on Thursday as the violent suppression of the peaceful demonstrations entered its second day. Traders Hotel in the city center, popular with foreign business people and journalists, was searched room by room for evidence of Internet use.

The worldwide demand for information about what is happening in Burma is so large that traffic on The Irrawaddy’s own Web site has more than doubled since the crackdown began.

More than 1 million hits were recorded on Wednesday, closing the site down for a while.

The Irrawaddy Web site has had 22 million hits so far this month, more than double recorded in a normal month.

Meanwhile, The Independent in the UK is quoting Burma's bloggers bearing witness to the unfolding revolution. For a link to some of those blogs ( mostly in Burmese, but the photos are eloquent), go to Rule of Lords.

Housekeeping
Spam has become such a nuisance that I've had to require TypeKey authentication for comments. I apologize for the inconvenience.

Spam has become such a nuisance that I've had to require TypeKey authentication for comments. I apologize for the inconvenience.