Downloadable Material from Writing for the Web 3.0

Downloadable Material from Writing for the Web 3.0
If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful. Download W4WCDItems.doc Download webwriting_intro.ppt

If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful.

Download W4WCDItems.doc

Download webwriting_intro.ppt

Seth Godin Says Most Marketers Are Out of Sync
Keynote at SES Chicago is food for thought.

If you thought you had Marketing 101 down pat, it's time to think again.

Seth Godin's keynote at SES Chicago lived up to the promise and certainly gave the audience some new ideas to chew on. He started with a new look at the origins of marketing - the story of Josiah Wedgewood, a potter in England in the 1800's at the start of the Industrial Revolution. 

Wedgewood was the first to create a factory environment and a production line with specialized job functions.  He built a showroom and shipped product around the world.  He made millions and his name is still famous in ceramics and china today.  His brother Thomas stuck to the 'tried and true methods.'.  He did it the way it had always been doine before.  He died poor.

The point of this history lesson?  Wedgewood took advantage of changes in society and technology and changed the way he structured his business.  Marketing is not just the whipped cream you add on top, says Godin.  It's a core function of how you operate.your business.  It's a high level decision about how you're going to create, promote, distribute and deliver your wares. If you're smart you adapt your business model to the forces in the marketplace.

Another revolution is upon us, he warns.  And this one will be the biggest yet. If we don't realize this we are going to the Thomas Wedgewoods of our age.

His new book due out in December called Meatball Sundae - is your marketing out of sync? covers the 14 trends that are causing this revolution.

I covered these trends in a previous post.

These are not new ideas or trends. What makes this book different is that Godin gives us direction on what we need to do to take advantage of this revolution in the marketplace.

It's no longer just a BtoB or Bto C world.  It's BtoCtoCtoB.  ther is direct contact between producer and consumer. Poele are connected and they are talking to each other.  Online publishing tools have given consumers the power of voice.

The smart way to do business today is not to look for customers for the products you make, says Godin. Create products your customers want.

YouTube did it and made billions.KIVA is a non profit that is getting ir right.

If you figure out what these trends mean to your business you could be the next success story. 

An Online Editing Job in Canada
Just picked this up in my morning email: Editor / Curator Closing Date: August 10, 2007 Contract: Two to three days per week Location: Canada (virtual office) rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis. Responsibilities include assigning, editing and...

Just picked this up in my morning email:

Editor / Curator
Closing Date: August 10, 2007

Contract: Two to three days per week
Location: Canada (virtual office)

rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis.

Responsibilities include assigning, editing and posting stories, working with other editorial staff, planning
editorial calendar, image research, supervising editorial interns and volunteers, and some writing.

Candidates should have strong organizational skills, extensive editing experience, a demonstrated ability to
meet deadlines, a collaborative approach to teamwork, familiarity with Web editing, a creative approach to
working with limited financial resources, a knowledge of progressive politics and world affairs, combined with experience in progressive activism and a keen interest in the potential of Web 2.0 tools. At least three years experience in journalism or publishing, mainstream or alternative is required.

The editor works in a virtual office environment and can be based anywhere in Canada.

Please send cover letter, resume, references and a short writing sample outlining your vision for rabble.ca (one page max) by August 10th to rabble publisher Kim Elliott, jobs@rabble.ca. In the spirit of the virtual office, only electronic applications will be accepted. The subject line should read: rabble editor application.

Closing date for application: August 10, 2007
Start Date: early September 2007
Competitive remuneration rates

Please note: only candidates selected for an interview will be contacted.

rabble.ca is an employment equity employer.

Kim Elliott, Publisher
jobs@rabble.ca

Legal Hazards of Writing Online
Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt: Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status. Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments...

Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt:

Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status.

Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments about him.

In another recent case, Montreal art-gallery owner Chris (Zeke) Hand has found himself on the receiving end of a lawsuit as a result of something he wrote on the blog he maintains for Zeke's Gallery.

Warren Kinsella, a prominent blogger and newspaper columnist, sued another blogger for libel last year, but settled the case after the blogger apologized for his remarks and paid Kinsella's legal costs.

Zeke, also known as Chris Hand, is being sued for libel for comments he posted on his blog in Montreal. ‘Once you start dragging things into court, I do tend to dig my heels in,’ he says.

And p2pnet, a British Columbia-based news site that writes about file-sharing, is still fighting a libel lawsuit launched by Kazaa tycoon Nikki Hemming based on comments that were posted on an article about the company.

Read the whole item.

Naming Your Blog
Michael Weiss at Slate has an entertaining item: Don't drink the balloon juice: Good, bad, and ugly things to name your blog. He discusses mostly American political blogs, but it's actually a pretty serious question: What's the best thing to name your site? As a compulsive multiple blogger, I have to answer the question more often than I care to admit. Most of my sites have fairly flat-footed self-descriptive titles,...

Michael Weiss at Slate has an entertaining item: Don't drink the balloon juice: Good, bad, and ugly things to name your blog.

He discusses mostly American political blogs, but it's actually a pretty serious question: What's the best thing to name your site? As a compulsive multiple blogger, I have to answer the question more often than I care to admit.

Most of my sites have fairly flat-footed self-descriptive titles, like this one and Writing Fiction. When I started blogging avian flu, H5N1 was also pretty self-descriptive, but set slightly apart from other blogs that played variations on "bird flu," "avian influenza," and so on.

Without realizing what I was doing, I picked names that people tend to Google. Type "writing fiction" into Google Advanced search and my site comes up first out of a million hits. "Writing for the Web" is #7 out of 634,000. And "h5n1" is #5 out of 7,870,000 hits.

In a course blog, where only my students are likely to visit, I may use a flat-footed name or a cute one—in a course on storytelling for media, the blog is Raconteur. But I'm just as comfortable with a course blog named for the room the class meets in, like Cedar 224.

For a blog that I co-author with a teacher in China, the name is English Corner, a reference most Chinese students will understand because every campus and town has an "English corner" where students gather to practice their English on one another—and any native English speakers who wander by.

Now I'm getting interested in climate change, and recently started Homage to Arrhenius, an allusion to the Swedish scientist who first developed the theory about CO² as a greenhouse gas, back in the 1890s. This may be a little too cute.

And for another blog, created as a journal for the second edition of one of my books, I've chosen the flat-footed name Pioneers...since the book is titled Go Do Some Great Thing: The Black Pioneers of British Columbia.

I'd be curious to know how bloggers visiting here chose the names for their sites. And can you point to any blogs that are either very well named, or horribly misnamed?

Unique Templates & Logos
For the past few years I have been asking every professional designer I know to offer a service that would provide small business owners a place to purchase unique basic templates at an affordable price. Not only did I finally find a team of highly qualified designers willing to do this for us, but they even [...]

SEO and Marketing Basics Are Top of Mind for 2008
Two thirds focus on basics and almost half plan to do SEO

A survey of 1700 MENG (Marketing Executives Networking Group) members conducted by Anderson Analytics, shows  key areas for 2008 are:

• Marketing basics (60% "Very Important") which include specific concepts such as customer satisfaction, customer retention, segmentation, brand loyalty and ROI were of greatest interest.
• Search Engine Optimization (42%) had relatively wide appeal, and cut across marketers in all fields.
• "Green Marketing" (32%) was another important emerging concept and it was identified as the trendiest marketing buzzword.

See Also

• Marketing Execs Say Basics Are Most Important in 2008
  This is the first of a series of studies by MENG which will make a major contribution to the growing effectiveness of marketing.

My Happy Crazy Life
It isn’t often that I come across a blog that I am so impressed by that I find myself wanting to tell everyone I know about it, but My Happy Crazy Life is definitely one blog that I want to share with others.    When I found this blog, authored by Amy Sue of the Zany Zebra, [...]

Is the Kindle the Next Big Thing?
According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.

According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.

CES: What Happens in Vegas.......
Influences your marketing strategy

The Consumer Electronics Show (CES) held in Las Vegas every January is usually techie heaven, but this year the show is crawling with marketers looking for the latest digital innovations.  And they're not just CMOs from the hi-tech sector either. 

Among the 140 000 people looking the lastest, greatest, neatest and coolest personal technology gadgets are CMO's from Fortune 500 companies from all sectors. Some of the gadgets, digital media and tech wizardry seen at the show will not be commercially available for several years, if at all.  But the increasing importance of this technology in consumers' lives, and how digital media impacts and shifts consumer behavior, is of paramount importance to marketers - hence their presence at CES.

Many of these CMOs are walking the floor with their agencies, looking for new ideas that will impact their marketing strategy in the future. And they'll be doing a lot of walking.  The show floor is the size of 35 football fields! That's a lot of new ideas and gadgets to take in.

If you're not going to Vegas this week, keep your eye on the online reports about CES.   Here are just a few that were featured at the innovations event on Saturday night.

.

See Also

• CES Special Report
  All the news and gossip from this year's consumer electronics extravaganza in Las Vegas

Social Media Influence
Only 10 percent are influencers or opinion leaders. It takes time, committment and an ability to communicate to be an influencer

The concept of opinion leadership - that 90 percent of the world is influenced by the other 10 percent - came out of a study conducted by Lazarsfeld, Berelson and Gaudet.back in 1944. Chasing the Influencers is the search for that 10% and has long been a part of a PR and marketing.

In that early study opinion leaders are defined as people who are more influential within their social networks than others. Isn't that interesting - within their social networks. The more things change the more they stay the same.

They consider themselves experts in a specific area of interest and are asked for advice in this area. (Katz and Lazarsfeld 1955.) Now that sounds familiar - did I see a recent study that showed that word of mouth and peer reveiws are the top influencers prior to decision or purchase?

Opinion leaders select information in these areas and then pass it on to others. In the process of reporting to others they more or less consciously modify the items of information they transmit.

A study conducted at Hamburg University looked into what opinion leaders really know and if they have the competence to influence others. Their view? 

There might be different types of opinion leaders: those, who know a lot, influence others and are asked for advice; and opinion leaders with comparably low levels of information, but good communicative skills to compensate.

In Edelmans' whitepaper on measuring social media influence they speak about "meme starters" and "meme spreaders".

So what makes someone an influencer today?.

1. Knowledge - and that has not changed.
2. Good communication skills. Look at the Forrester Social Technographics Scale and you'll see that only 13 percent are creators of content online.  
3. A platform and an audience.  The Internet has made it possible for everyone to have the power of voice, but some rise to the top.But we've moved from 'how many' to 'who.'  The size of your readership does matter, but in many cases who you are reaching and how much they trust you matters more 
4. Good content is still the attraction.
5. Who links to you. Google pays attention to this and so does Technorati. And it is one measure of influence.
6. Activity in Social Networks. Search Engine Land has a post about social  media success that made me weary just reading it. Being an influencer takes a lot of work.

And there is one big caveat for PR and marketers in all this research - the Internet has changed what we know and how we access information. We are no longer willing to sit pasaively by and be fed marketing messages. Individuals who speak from the heart might be influencing their audience. It's not likely to be done by a corporation.

 

See Also

• Read the PRoactive Report
  If you need a guide to the tricky waters of social media the PRoactive Report covers one aspect in depth each month

Michael Kane Interview
Michael Kane, owner of InLip Designs, is one of my all time favorite designers. But he tends to be a bit private showing his work to the general public. So, one of the most common questions I have heard lately, is “who the heck is Michael Kane?” Now you know. The truth is, I literally drool over [...]

Actionable Social Media SES Chicago
Social Media step you can take right now

The complaint I hear most often at search and social media conferences is that while the content of the sessions is excellent, it's at a high-level and very general.  They want specifics. What can I do right now, how do I get started? is the question I often get asked.

This session was perfect for folk who want the nitty-gritty, tactical view.

Todd Parsons of BuzzLogic, one of the main players in the field of online reputation management, was the first speaker.

He set the stage with these stats:

• 65 million Americans read blogs every day
• 60 percent do it explicitly to  get an opinion
• 65 pecent of 'power shoppers' spend at least 10 minutes prior to purchase getting online opinions. 
• 3.5 billion brand-related conversations take place online every day.

First and foremost listen to the conversations and be aware of what is being said about you.

Action:  Get an RSS reader and subscribe to searches on your brand name in Yahoo News and Google Blog Search

Linking is what connects all these conversations and you need to initiate and foster good links

Action:  Create good content with authentic stories - engage your audience. Syndicate this content and add links that lead back to your website.

Action:  Track the conversations and see who links to whom. Buzz Logic does this very well.

(I used BuzzLogic for the case study in the November PRoactive Report, which covers online reputation management. It gives you the exact picture of how the  conversation is developing and spreading and the best place to engage.)

Next up was Adam Lavelle of iCrossing.

We're living a connected lifestyle now and we have more and more devices at out fingertips to access content. And it's driven by content.. By 2010 70 percent of content will be user generated.

Your users are shaping the perceptions about your brand.

Action:  Listen.  Be useful

Some brands no longer own the conversation about their brands. He cites 3M and PostIt notes as one example.

Action:  Join forums where people talk about your brand. Become an active member and answer their questions. Offer useful input and support. Use it to build links back to your website.  Do not be overtly commercial.  Be helpful.

Jennifer Laycock of Search Engine Guide spoke next.

Jennifer's actionable tips focused on using Flickr. Images are very important online - they do get people engaged. And in Image Search Technorati pulls from Flickr and so does Yahoo, particularly for 'long tail' phrases (those with more than a few words in the phrase.)

Action:  Add images to your site and set up an account at Flickr.  Tag all images with keywords and phrases.

Flickr has a very active community. 

Action: Get engaged in niche groups relative to your market.  Ask questions. Encourage any brand evangelists you find on Flickr.

Flickr has feeds.  You can use the feeds from your Flickr images to drive traffic to your blog.

Action:  Use your Flickr images in your blog posts 

See Also

• Join the PRoactive Mastermind Group on Facebook
  Be a part of discussions about social media and online reputation management

A Small Commercial Spot
You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver. Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers...

You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver.

Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers some of the very best online writing anywhere.

If you can add to its readership by becoming a free weekly subscriber to its newsletter, I'd take it as your vote of support for what I'm doing here.

Conversational Marketing is Actually a PR Technique
PR Can Learn From Successful Online Ad Campaigns

In a recent post about who is in the conversation John Batelle that while the  online conversation has very obvious benefits for the users, one of the troublemsome spots has been how do we keep it going and still pay the rent?  Or the hosting, in this case.

Most writers who have a following online write because it's a passion. Readers/viewers come back because the content is compelling and they value the conversation.

Batelle makes the case that advertisers who are joining the conversation - those who are brave and innovative enough to learn the grammar and language - get the most bang for their marketing buck.

He cites some good examples in this long post about Conversational Marketing

Advertisers who use the medium to actually talk to their readers and get their  feedback?   Now where have I heard the phrases 'establishing and maintaining relationships with your audience' and  'creating a climate of mutual understanding between an organization and its publics'?  Oh yes, it's in the definition of public relations.

Seems the ad folk are using PR tactics, And it's working.  

Take a leaf out of their book. Figure out where the your particular pilgrims are pitching their tents and learn the language and grammar of their conversation.

The Revolution is Being Blogged
The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt: Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out,...

The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt:

Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out, thanks in large measure to the ingenuity of young people with the high-tech know-how to sidestep official attempts to gag them.

Worldwide news services such as the BBC, CNN and Al Jazeera are illustrating news reports with clandestine pictures and video footage that confirm the extent of the tragedy now unfolding in Burma.

The Irrawaddy is supplying a wide range of TV stations and publications with material obtained by its own sources.

“We are getting e-mailed pictures taken by mobile phones and digital cameras,” said The Irrawaddy’s Managing Editor, Kyaw Zwa Moe. “They are being sent in by people who hold private e-mail accounts, usually with Skype or Gmail. They don’t worry about the risk they are running—they just want the outside world to know what is happening.”

Many of Rangoon’s Internet shops remained closed on Thursday as the violent suppression of the peaceful demonstrations entered its second day. Traders Hotel in the city center, popular with foreign business people and journalists, was searched room by room for evidence of Internet use.

The worldwide demand for information about what is happening in Burma is so large that traffic on The Irrawaddy’s own Web site has more than doubled since the crackdown began.

More than 1 million hits were recorded on Wednesday, closing the site down for a while.

The Irrawaddy Web site has had 22 million hits so far this month, more than double recorded in a normal month.

Meanwhile, The Independent in the UK is quoting Burma's bloggers bearing witness to the unfolding revolution. For a link to some of those blogs ( mostly in Burmese, but the photos are eloquent), go to Rule of Lords.

On Foggy Writing
Dave Wood wrote to me the other day: I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9. I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only...

Dave Wood wrote to me the other day:

I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9.

I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only in my own files. I had to re-start the computer to get rid of that setting. It may be local to my computer?

I did find another site that worked better in that it didn't require me to upload my files but accepted a paste: Gunning Fog Index.

I've had a similar problem with Readability.info. When I try to upload a Word file, it instantly tells me it found no sentences. Put in a URL, however, and equally instantly it provides a number of readability indices. I've written to the owner of the site, and will pass along his response. (Update: He tells me the problem arose after a switch of servers. Look for a fix after Christmas.)

In the meantime, while it's helpful to know the general readability of your website's text, you can do a lot just by following a few simple practices:

1. Keep text columns narrow.
Ideally, the longest line in a column should be 15 words. Ten would be better.

2. Keep words short.
"Magic" is better than "prestidigitation." "Idea" is better than "conceptualization."

3. Keep sentences short.
On some of my blogs, I excerpt articles from print media. Too often, especially in the first paragraph, a sentence goes on for well over 20 words. I don't rewrite such sentences, but I wish I could. Bulleted lists can often replace strings of words and phrases.

4. Keep paragraphs short.
In most fonts used on websites, six or seven lines should be enough for a paragraph. Even if it's a long, complex idea that belongs in a long paragraph, break it up. A long, solid mass of screen text will discourage too many potential readers.

5. Put a little white space between paragraphs.
A short line at the end of a paragraph isn't enough of a break. Just one hit on the Return key can make a world of difference in helping people read your text.

6. Put important words and phrases in "hot spots."
Your sentence's beginning and end are its hot spots. Here readers pay most attention and react most strongly to what they read. Hot spots cool off in sentences buried in mid-paragraph. Then the end of the last sentence becomes hot again.

So a paragraph starting with "There" or "It" has wasted a good hot spot.

7. Use bolded subheads to help navigation.
A subhead every few paragraphs gives readers an overview of the whole document. A numbered list like this one, with bolded and numbered lines, is also easier to understand.

8. Break these rules when you must.
Follow them too closely, and your writing style may start to sound dull and predictable. Too many short sentences (and bulleted lists) will give you too many hot spots. That will make you sound as if you're ranting.

The above text, pasted into the Gunning Fog site, turns out to have a Fog index of 7.396. Out of 517 words, 47 have three or more syllables. I did some revision while writing it, but 7.396 seems like a reasonable level of clarity.

A link to the Gunning Fog Index site is now in the Webwriting Resources list in the left-hand column.