Who and Why? 2 Questions Your Site Should Answer

Who and Why? 2 Questions Your Site Should Answer
A client asked for feedback on their blog the other day. I visited and was amazed. While the content was definitely oriented to reader benefits (earn more money, have more time off, create a dream life) --always a good first...

Free Publicity: How to Create a Media Plan
How do you get free publicity for your business? How can you create a well thought-out media plan to catch the attention of frazzled news directors, busy reporters and grumpy editors? If you don't have a penny to spend on...

The Future of Social Media
Tod Maffin, the tech guru of the Canadian Broadcasting Corporation, has published a short article in The Tyee on The Future of Social Media. He includes to blogs worth exploring.

Tod Maffin, the tech guru of the Canadian Broadcasting Corporation, has published a short article in The Tyee on The Future of Social Media. He includes to blogs worth exploring.

Now You Can Get Your Adword Pay-Per-Clicks For FREE!
Now you can make tons of cash with a new breakthrough secret that allows you to get all your Google adwords pay-per-clicks for FREE. Every once in a while a good thing comes around. This is one of t... [Author: Garron Thompson - Site Promotion - December 19, 2007]

Hazards of Online Writing
Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links): The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first...

Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links):

The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first place.

This is becoming more apparent with the emergence of social neuroscience, the study of what happens in the brains of people as they interact. New findings have uncovered a design flaw at the interface where the brain encounters a computer screen: there are no online channels for the multiple signals the brain uses to calibrate emotions.

Face-to-face interaction, by contrast, is information-rich. We interpret what people say to us not only from their tone and facial expressions, but also from their body language and pacing, as well as their synchronization with what we do and say.

Most crucially, the brain’s social circuitry mimics in our neurons what’s happening in the other person’s brain, keeping us on the same wavelength emotionally. This neural dance creates an instant rapport that arises from an enormous number of parallel information processors, all working instantaneously and out of our awareness.

In contrast to a phone call or talking in person, e-mail can be emotionally impoverished when it comes to nonverbal messages that add nuance and valence to our words. The typed words are denuded of the rich emotional context we convey in person or over the phone.

Are We Yahoos and Thieves?
Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt: Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter. Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and...

Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt:

Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter.

Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and other popularity-driven sites.

"Millions and millions of exuberant monkeys ... are creating an endless digital forest of mediocrity," Keen writes in a book published Tuesday.

His views have infuriated bloggers and others, especially in Silicon Valley, who argue he is an elitist intellectual, a conservative pining for a return to old ways, and a writer who cannot keep his facts straight.

The villains in Keen's narrative are a "pajama army" of mostly anonymous writers who spread gossip and scandal, "intellectual kleptomaniacs," who search Google to copy others' work and the "digital thieves" of media content in the post-Napster era.

For a technology industry used to basking in the glow of self-promotion, Keen's work is shocking for its unforgiving view of Silicon Valley's utopian aspirations.

The book "is designed as a grenade," Keen, a native of north London who now lives in California, said at a recent debate with bloggers and journalists in Berkeley. "It is not designed to be particularly fair or balanced."

The title of his polemic, "The Cult of the Amateur: How Today's Internet is Killing our Culture," attacks what he calls the "cut and paste" ethic of Web users, who he says are robbing professionals of their livelihoods.

The Web allows anyone to post their most intimate thoughts, views or even outright lies, without any editing, under the assumption that the crowd will correct any mistakes. Keen calls for efforts to balance out the Web's powers of instant publishing against society's need for accountability.

Here is Keen's own blog. I'll post a link to it in the Web Writers and Editors list.

Writing Better: Going to the crossroads down Mexico way...
I have an expatriot's heart. When I moved to Paris in the early 70s I had no idea I would stay until 1989. I moved back to San Diego long enough to get my doctorate and meet my husband. Then...

Copywriting Makeovers: Watch a Pro in Action
I don't know about you, but one of the best ways I learn about writing - especially writing sales copy - is by looking over the shoulder of a pro while they edit and tweak content to make it more...

Content Marketing: It's not enough to publish
Our friend Kathleen Gage, the Street Smarts Marketer, did a good job of answering an email from a client who questions the value of writing articles and submitting them to online article directories. The person asks a question which many...

On Foggy Writing
Dave Wood wrote to me the other day: I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9. I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only...

Dave Wood wrote to me the other day:

I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9.

I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only in my own files. I had to re-start the computer to get rid of that setting. It may be local to my computer?

I did find another site that worked better in that it didn't require me to upload my files but accepted a paste: Gunning Fog Index.

I've had a similar problem with Readability.info. When I try to upload a Word file, it instantly tells me it found no sentences. Put in a URL, however, and equally instantly it provides a number of readability indices. I've written to the owner of the site, and will pass along his response. (Update: He tells me the problem arose after a switch of servers. Look for a fix after Christmas.)

In the meantime, while it's helpful to know the general readability of your website's text, you can do a lot just by following a few simple practices:

1. Keep text columns narrow.
Ideally, the longest line in a column should be 15 words. Ten would be better.

2. Keep words short.
"Magic" is better than "prestidigitation." "Idea" is better than "conceptualization."

3. Keep sentences short.
On some of my blogs, I excerpt articles from print media. Too often, especially in the first paragraph, a sentence goes on for well over 20 words. I don't rewrite such sentences, but I wish I could. Bulleted lists can often replace strings of words and phrases.

4. Keep paragraphs short.
In most fonts used on websites, six or seven lines should be enough for a paragraph. Even if it's a long, complex idea that belongs in a long paragraph, break it up. A long, solid mass of screen text will discourage too many potential readers.

5. Put a little white space between paragraphs.
A short line at the end of a paragraph isn't enough of a break. Just one hit on the Return key can make a world of difference in helping people read your text.

6. Put important words and phrases in "hot spots."
Your sentence's beginning and end are its hot spots. Here readers pay most attention and react most strongly to what they read. Hot spots cool off in sentences buried in mid-paragraph. Then the end of the last sentence becomes hot again.

So a paragraph starting with "There" or "It" has wasted a good hot spot.

7. Use bolded subheads to help navigation.
A subhead every few paragraphs gives readers an overview of the whole document. A numbered list like this one, with bolded and numbered lines, is also easier to understand.

8. Break these rules when you must.
Follow them too closely, and your writing style may start to sound dull and predictable. Too many short sentences (and bulleted lists) will give you too many hot spots. That will make you sound as if you're ranting.

The above text, pasted into the Gunning Fog site, turns out to have a Fog index of 7.396. Out of 517 words, 47 have three or more syllables. I did some revision while writing it, but 7.396 seems like a reasonable level of clarity.

A link to the Gunning Fog Index site is now in the Webwriting Resources list in the left-hand column.

What�s Best: Blogging Traffic Or SEO Traffic Generation?
I�ve heard it said, and even seen it written, that blogging is better than SEO for getting traffic. Are blogging traffic or SEO traffic generation techniques better for you, or does it not really mat... [Author: Peter Nisbet - Site Promotion - December 10, 2007]

An Online Editing Job in Canada
Just picked this up in my morning email: Editor / Curator Closing Date: August 10, 2007 Contract: Two to three days per week Location: Canada (virtual office) rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis. Responsibilities include assigning, editing and...

Just picked this up in my morning email:

Editor / Curator
Closing Date: August 10, 2007

Contract: Two to three days per week
Location: Canada (virtual office)

rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis.

Responsibilities include assigning, editing and posting stories, working with other editorial staff, planning
editorial calendar, image research, supervising editorial interns and volunteers, and some writing.

Candidates should have strong organizational skills, extensive editing experience, a demonstrated ability to
meet deadlines, a collaborative approach to teamwork, familiarity with Web editing, a creative approach to
working with limited financial resources, a knowledge of progressive politics and world affairs, combined with experience in progressive activism and a keen interest in the potential of Web 2.0 tools. At least three years experience in journalism or publishing, mainstream or alternative is required.

The editor works in a virtual office environment and can be based anywhere in Canada.

Please send cover letter, resume, references and a short writing sample outlining your vision for rabble.ca (one page max) by August 10th to rabble publisher Kim Elliott, jobs@rabble.ca. In the spirit of the virtual office, only electronic applications will be accepted. The subject line should read: rabble editor application.

Closing date for application: August 10, 2007
Start Date: early September 2007
Competitive remuneration rates

Please note: only candidates selected for an interview will be contacted.

rabble.ca is an employment equity employer.

Kim Elliott, Publisher
jobs@rabble.ca

A Small Commercial Spot
You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver. Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers...

You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver.

Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers some of the very best online writing anywhere.

If you can add to its readership by becoming a free weekly subscriber to its newsletter, I'd take it as your vote of support for what I'm doing here.

How to Hire Providers of Internet Marketing Services
Internet Marketing Services is a discipline that combines knowledge of Information Technology with Marketing savvy so that clients can be able to make the most out of their website to bring in revenu... [Author: Moe Tamani - Site Promotion - December 10, 2007]