Examples of Really Good Bullets

Examples of Really Good Bullets

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A new resource in French
I'm very happy to have received a copy of L'écrit Web, by Joel Ronez. Even with my primitive reading ability in French, I can see it's a well-organized and well-designed book for webwriters. I'm putting Joel's site in the list of Web Writers and Editors.

I'm very happy to have received a copy of L'écrit Web, by Joel Ronez. Even with my primitive reading ability in French, I can see it's a well-organized and well-designed book for webwriters. I'm putting Joel's site in the list of Web Writers and Editors.

An Important Lesson About Grassroots Media
Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media. Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and...

Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media.

Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and then goes on to analyze similar issues elsewhere:

If you look at the content that's on Backfence.com (and you can, since the servers are still running; there's just no new content being added to the site), it's predominantly press releases from local community groups, or local event announcements. Backfence staff did contribute content, but often of the same variety. There was some great content on Backfence.com, but to my eyes the bulk of it was pretty dull.

I see the same thing when I look at YourHub.com. The editors of YourHub can easily point to some great content that's been posted to the sites. But just as with our Enthusiast Group sites, the overall experience is a lot of average stuff punctuated by a lesser amount of great content.

As destination sites, I don't think that Backfence or YourHub work. My company's sites didn't work, which is why in hindsight I realize that a much higher level of professional content needed to be added into the mix. Quality matters.

Key in on that word, "destination," for a moment. If you're operating an online service that's keyed to user or citizen content submissions, I encourage you to think about how to utilize that content beyond just a destination website.

I don't expect YourHub-like sites to ever become huge traffic draws if they rely too heavily on user submissions. The quality just isn't there for them to be interesting -- especially in an Internet environment where there is so much high-quality news and information available elsewhere, for free.

It's a fine article with plenty of insights that web content developers should reflect upon.

On Foggy Writing
Dave Wood wrote to me the other day: I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9. I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only...

Dave Wood wrote to me the other day:

I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9.

I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only in my own files. I had to re-start the computer to get rid of that setting. It may be local to my computer?

I did find another site that worked better in that it didn't require me to upload my files but accepted a paste: Gunning Fog Index.

I've had a similar problem with Readability.info. When I try to upload a Word file, it instantly tells me it found no sentences. Put in a URL, however, and equally instantly it provides a number of readability indices. I've written to the owner of the site, and will pass along his response. (Update: He tells me the problem arose after a switch of servers. Look for a fix after Christmas.)

In the meantime, while it's helpful to know the general readability of your website's text, you can do a lot just by following a few simple practices:

1. Keep text columns narrow.
Ideally, the longest line in a column should be 15 words. Ten would be better.

2. Keep words short.
"Magic" is better than "prestidigitation." "Idea" is better than "conceptualization."

3. Keep sentences short.
On some of my blogs, I excerpt articles from print media. Too often, especially in the first paragraph, a sentence goes on for well over 20 words. I don't rewrite such sentences, but I wish I could. Bulleted lists can often replace strings of words and phrases.

4. Keep paragraphs short.
In most fonts used on websites, six or seven lines should be enough for a paragraph. Even if it's a long, complex idea that belongs in a long paragraph, break it up. A long, solid mass of screen text will discourage too many potential readers.

5. Put a little white space between paragraphs.
A short line at the end of a paragraph isn't enough of a break. Just one hit on the Return key can make a world of difference in helping people read your text.

6. Put important words and phrases in "hot spots."
Your sentence's beginning and end are its hot spots. Here readers pay most attention and react most strongly to what they read. Hot spots cool off in sentences buried in mid-paragraph. Then the end of the last sentence becomes hot again.

So a paragraph starting with "There" or "It" has wasted a good hot spot.

7. Use bolded subheads to help navigation.
A subhead every few paragraphs gives readers an overview of the whole document. A numbered list like this one, with bolded and numbered lines, is also easier to understand.

8. Break these rules when you must.
Follow them too closely, and your writing style may start to sound dull and predictable. Too many short sentences (and bulleted lists) will give you too many hot spots. That will make you sound as if you're ranting.

The above text, pasted into the Gunning Fog site, turns out to have a Fog index of 7.396. Out of 517 words, 47 have three or more syllables. I did some revision while writing it, but 7.396 seems like a reasonable level of clarity.

A link to the Gunning Fog Index site is now in the Webwriting Resources list in the left-hand column.

The Future of Social Media
Tod Maffin, the tech guru of the Canadian Broadcasting Corporation, has published a short article in The Tyee on The Future of Social Media. He includes to blogs worth exploring.

Tod Maffin, the tech guru of the Canadian Broadcasting Corporation, has published a short article in The Tyee on The Future of Social Media. He includes to blogs worth exploring.

When governments don't understand the web
Between school and a book and other blogging, I've been neglecting this site. But this afternoon I posted an item on my H5N1 blog that has a lot to do with webwriters' problems: When governments don't understand the web.

Between school and a book and other blogging, I've been neglecting this site. But this afternoon I posted an item on my H5N1 blog that has a lot to do with webwriters' problems: When governments don't understand the web.