Most relevant news, techniques and tools for authors looking to promote their books inexpensively off and online. We refer to and utilize many of the Guerrilla Marketing techniques and have created some of our own geared specifically to book promotion and marketing. Our website is the ground where we put into practice our marketing efforts. Membership is FREE.

Monday, December 31, 2007

Can You Make a Living Writing Web Content?

Can You Make a Living Writing Web Content?
An email arrived recently: I want to make a living writing content for websites. I have spent the past few decades raising children and working as an elementary school teacher. Teaching just isn't working for me anymore and I intend to return to university in several years for a completely different kind of degree. In the meantime, however, I am a single mother with one ten-year-old still in the nest....

An email arrived recently:
I want to make a living writing content for websites. I have spent the past few decades raising children and working as an elementary school teacher. Teaching just isn't working for me anymore and I intend to return to university in several years for a completely different kind of degree. In the meantime, however, I am a single mother with one ten-year-old still in the nest. What do you think are the most important things for me to focus on and do in order to become a financially successful online writer?

I explained that I've been in a fortunate situation, making a living from teaching while exploring webwriting as a sideline. What I've learned has improved my teaching, but I haven't had to pay the groceries out of my webwriting income.

So I'll turn the question over to people who drop in here. What makes for a successful career as an online writer?



links for 2007-12-28
Tunnels, Bridges, and Terminals Alerts "The Port Authority is launching the first phase of a motorist alert service for our bridge and tunnel customers" (tags: NYC Traffic Travel Mobile) Twitter Facts: First State of the Twitosphere in India (tags: twitter...

links for 2007-12-22
Feature: Getting Things Done with labels and filters in Gmail 2.0 | Geek.com (tags: Gmail GTD) View all iPhone Safari RSS feeds at once (tags: iphone rss safari) iPhone Snow Globe (tags: fun holidays Mobile iphone ipod) Wikio Blogs "Find...

Become a Knowledge Management Ninja with Google Reader
In this era of data smog, the knowledge worker who can act like an agile ninja by consuming vast quantities of information, synthesizing it and getting it in the hands of the right people at the right time is invaluable....

2008 Digital Trends Part I: Media Battle Advertisers for Eyeballs
Over the next two weeks (like in years past) I am going to post a series of essays on what I see as the big digital trends to watch in 2008. All of these are less about individual sites and...

Blogging is Publishing
I wish I could say that "blogging is publishing" was something that I came up with on my own, but that is not the case. However, I have been pondering on this phrase for a while and decided to write an entry on my thoughts.

Its Name is Zookoda
Zookoda is the new leader in professional email marketing for bloggers. It gives you better control on the look and feel of how your feed is sent to your subscribers. The program is similar to what you see in newsletter...

How to Set Up a Portable Personal Nerve Center
There has been some debate the last few days about the merits of web-based vs. desktop applications. This was sparked by a big article in last weekend's New York Times about Google and Microsoft (an Edelman client). Ionut Alex Chitu...

On Foggy Writing
Dave Wood wrote to me the other day: I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9. I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only...

Dave Wood wrote to me the other day:

I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9.

I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only in my own files. I had to re-start the computer to get rid of that setting. It may be local to my computer?

I did find another site that worked better in that it didn't require me to upload my files but accepted a paste: Gunning Fog Index.

I've had a similar problem with Readability.info. When I try to upload a Word file, it instantly tells me it found no sentences. Put in a URL, however, and equally instantly it provides a number of readability indices. I've written to the owner of the site, and will pass along his response. (Update: He tells me the problem arose after a switch of servers. Look for a fix after Christmas.)

In the meantime, while it's helpful to know the general readability of your website's text, you can do a lot just by following a few simple practices:

1. Keep text columns narrow.
Ideally, the longest line in a column should be 15 words. Ten would be better.

2. Keep words short.
"Magic" is better than "prestidigitation." "Idea" is better than "conceptualization."

3. Keep sentences short.
On some of my blogs, I excerpt articles from print media. Too often, especially in the first paragraph, a sentence goes on for well over 20 words. I don't rewrite such sentences, but I wish I could. Bulleted lists can often replace strings of words and phrases.

4. Keep paragraphs short.
In most fonts used on websites, six or seven lines should be enough for a paragraph. Even if it's a long, complex idea that belongs in a long paragraph, break it up. A long, solid mass of screen text will discourage too many potential readers.

5. Put a little white space between paragraphs.
A short line at the end of a paragraph isn't enough of a break. Just one hit on the Return key can make a world of difference in helping people read your text.

6. Put important words and phrases in "hot spots."
Your sentence's beginning and end are its hot spots. Here readers pay most attention and react most strongly to what they read. Hot spots cool off in sentences buried in mid-paragraph. Then the end of the last sentence becomes hot again.

So a paragraph starting with "There" or "It" has wasted a good hot spot.

7. Use bolded subheads to help navigation.
A subhead every few paragraphs gives readers an overview of the whole document. A numbered list like this one, with bolded and numbered lines, is also easier to understand.

8. Break these rules when you must.
Follow them too closely, and your writing style may start to sound dull and predictable. Too many short sentences (and bulleted lists) will give you too many hot spots. That will make you sound as if you're ranting.

The above text, pasted into the Gunning Fog site, turns out to have a Fog index of 7.396. Out of 517 words, 47 have three or more syllables. I did some revision while writing it, but 7.396 seems like a reasonable level of clarity.

A link to the Gunning Fog Index site is now in the Webwriting Resources list in the left-hand column.



The Revolution is Being Blogged
The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt: Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out,...

The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt:

Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out, thanks in large measure to the ingenuity of young people with the high-tech know-how to sidestep official attempts to gag them.

Worldwide news services such as the BBC, CNN and Al Jazeera are illustrating news reports with clandestine pictures and video footage that confirm the extent of the tragedy now unfolding in Burma.

The Irrawaddy is supplying a wide range of TV stations and publications with material obtained by its own sources.

“We are getting e-mailed pictures taken by mobile phones and digital cameras,” said The Irrawaddy’s Managing Editor, Kyaw Zwa Moe. “They are being sent in by people who hold private e-mail accounts, usually with Skype or Gmail. They don’t worry about the risk they are running—they just want the outside world to know what is happening.”

Many of Rangoon’s Internet shops remained closed on Thursday as the violent suppression of the peaceful demonstrations entered its second day. Traders Hotel in the city center, popular with foreign business people and journalists, was searched room by room for evidence of Internet use.

The worldwide demand for information about what is happening in Burma is so large that traffic on The Irrawaddy’s own Web site has more than doubled since the crackdown began.

More than 1 million hits were recorded on Wednesday, closing the site down for a while.

The Irrawaddy Web site has had 22 million hits so far this month, more than double recorded in a normal month.

Meanwhile, The Independent in the UK is quoting Burma's bloggers bearing witness to the unfolding revolution. For a link to some of those blogs ( mostly in Burmese, but the photos are eloquent), go to Rule of Lords.



Naming Your Blog
Michael Weiss at Slate has an entertaining item: Don't drink the balloon juice: Good, bad, and ugly things to name your blog. He discusses mostly American political blogs, but it's actually a pretty serious question: What's the best thing to name your site? As a compulsive multiple blogger, I have to answer the question more often than I care to admit. Most of my sites have fairly flat-footed self-descriptive titles,...

Michael Weiss at Slate has an entertaining item: Don't drink the balloon juice: Good, bad, and ugly things to name your blog.

He discusses mostly American political blogs, but it's actually a pretty serious question: What's the best thing to name your site? As a compulsive multiple blogger, I have to answer the question more often than I care to admit.

Most of my sites have fairly flat-footed self-descriptive titles, like this one and Writing Fiction. When I started blogging avian flu, H5N1 was also pretty self-descriptive, but set slightly apart from other blogs that played variations on "bird flu," "avian influenza," and so on.

Without realizing what I was doing, I picked names that people tend to Google. Type "writing fiction" into Google Advanced search and my site comes up first out of a million hits. "Writing for the Web" is #7 out of 634,000. And "h5n1" is #5 out of 7,870,000 hits.

In a course blog, where only my students are likely to visit, I may use a flat-footed name or a cute one—in a course on storytelling for media, the blog is Raconteur. But I'm just as comfortable with a course blog named for the room the class meets in, like Cedar 224.

For a blog that I co-author with a teacher in China, the name is English Corner, a reference most Chinese students will understand because every campus and town has an "English corner" where students gather to practice their English on one another—and any native English speakers who wander by.

Now I'm getting interested in climate change, and recently started Homage to Arrhenius, an allusion to the Swedish scientist who first developed the theory about CO² as a greenhouse gas, back in the 1890s. This may be a little too cute.

And for another blog, created as a journal for the second edition of one of my books, I've chosen the flat-footed name Pioneers...since the book is titled Go Do Some Great Thing: The Black Pioneers of British Columbia.

I'd be curious to know how bloggers visiting here chose the names for their sites. And can you point to any blogs that are either very well named, or horribly misnamed?



links for 2007-12-27
kwout | A brilliant way to quote ""kwout" is a way you quote a part of a web page as an image with an image map." (tags: Blogs lifehacks Bookmarklets) Citizen journalism dominates online news in 2007 : CyberJournalist.net The...

When governments don't understand the web
Between school and a book and other blogging, I've been neglecting this site. But this afternoon I posted an item on my H5N1 blog that has a lot to do with webwriters' problems: When governments don't understand the web.

Between school and a book and other blogging, I've been neglecting this site. But this afternoon I posted an item on my H5N1 blog that has a lot to do with webwriters' problems: When governments don't understand the web.


Sunday, December 30, 2007

How To Get Traffic Without Spending A Dime

How To Get Traffic Without Spending A Dime
Starting a brick and mortar business requires an enormous capital investment. Today, online businesses are able to compete with the old school way of doing things and win. Take a quick look at newspa... [Author: Christopher Andrew - Site Promotion - December 09, 2007]

Saturday, December 29, 2007

Four Marketing Tips for Self-Publishers

Four Marketing Tips for Self-Publishers
You may have already noticed that self-publishing is very time consuming. Most of your time is spent on marketing and publicity and very little time on writing.

A Few Positions Have Opened up at Content Site Builder

Frank Kern Audio and PDF Leaked to Public

Firefox The IE Killer

Free Bonus Gifts

Will E-Publishing Become the New Leader?
Let the truth be told I am not a big supporter of e-books even though I wrote an entry earlier with regards to the advantages of them. Though I am not a fan, e-books are good for one thing, and that is establishing yourself as an expert.

The Robert Collier Letter Book by Robert Collier

How To Transfer Tapes

Friday, December 28, 2007

The Corporate Blogging Book

The Corporate Blogging Book
Stop what you are doing and run out to your local Barnes and Noble bookstore. Why? Because you need to have in your hand at this very moment The Corporate Blogging Book by Debbie Weil.

Visit the Book Publicity Gallery to see Documents and Photos of Successful Book Publicity Tours and Information.
Visit this link for a whole gallery full of scans from the NY Times and Publisher's Weekly.

Write a Book and Get Your Book Published: Subscribe to America's Most Successful Book Publicist's Newsletter Today
Sign up for the free HOW TO GET YOUR BOOK PUBLISHED and PUBLICIZED newsletter from Arielle Ford. In case you don't know Arielle by name, she's publicized hundreds of authors and books. 11 of which are #1 Bestsellers. Her clients include Deepak Chopra, Wayne Dyer, Neale Donald Walsch, Dean Ornish, Jon Gordon, Debbie Ford, Jack Canfield and Mark Victor Hansen. Arielle has compiled a list of nearly every question a first-time or experienced author wants to know about publishing, publicity, building a platform and the book business. Every issue is jam-packed with answers to the questions that get your book published and you booked on radio, television, newspapers and magazines.

1-2-All Email Marketing by Active Campaign
One of the tools that a self-publishing author must have is good email marketing software. I highly recommend 1-2-All which was developed by Active Campaign.

Four Marketing Tips for Self-Publishers
You may have already noticed that self-publishing is very time consuming. Most of your time is spent on marketing and publicity and very little time on writing.

Its Name is Zookoda
Zookoda is the new leader in professional email marketing for bloggers. It gives you better control on the look and feel of how your feed is sent to your subscribers. The program is similar to what you see in newsletter...

Will E-Publishing Become the New Leader?
Let the truth be told I am not a big supporter of e-books even though I wrote an entry earlier with regards to the advantages of them. Though I am not a fan, e-books are good for one thing, and that is establishing yourself as an expert.

The Advantages of Creating Your Own E-Book
E-books have become more and more popular in the recent years. Although some people prefer a printed book in their hand, e-books are still in demand.

Blogging is Publishing
I wish I could say that "blogging is publishing" was something that I came up with on my own, but that is not the case. However, I have been pondering on this phrase for a while and decided to write an entry on my thoughts.

How to Get Your Book Published: Windows Media Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

How to Get Your Book Published: Quicktime Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

10 Top Funny, Odd and Interesting Images of 2007
Collected by OddO Rama Some pictures are worth 1,000 words, but others are worth 1,000,000. By (subjective) category, here are 10 of the most amazing viral images of 2007. Undoubtedly some of these you will have seen before, but some will be new as well. Click on the images to [...]

Collected by OddO Rama

Some pictures are worth 1,000 words, but others are worth 1,000,000. By (subjective) category, here are 10 of the
most amazing viral images of 2007. Undoubtedly some of these you will have seen before, but some will be new as well.
Click on the images to go to the full-sized originals. Enjoy!

2

Most Touching: Loyal to the End


9

Most Geeky: Why We Love Firefox


11

Best of Technology: 1 Gigabyte Then and Now


10

Best of the Web: Why Net Neutrality is So Important

1

Photoshop Humor: Photo With and Without Flash

7

Religious Humor: God's Inbox


4

Religious Satire: Satan Goes to Sunday School


6

Commercial Humor: FedEx Pwns UPS


5

Gaming Humor: Carmen Sandiego Finally Found


3

Celebrity Humor: Chris Farley Found Alive

8

Honorable Mention: Do Not Take This Flyer Down

If you liked this post, buy me a beer




How to Launch Your Career as an Author, Get Your Book Published and Get Book Publicity: MP3 Audio
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors. Visit www.EverythingYouShouldKnow.com for more details

Arielle Ford, Publicist biography
Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

Wednesday, December 26, 2007

Reader Integrates Google's Stealth Social Net: The Address Book

Reader Integrates Google's Stealth Social Net: The Address Book
The trusty address book in your Gmail account (assuming you have one) is actually much more than just a simple database of names and contact info. It's Google's stealth social network. The reason is that the search engine is increasingly...

Link popularity and tools for link building
Link popularity and link quality are important because all search engines consider them as a part of their ranking algorithms, says Puneet Mehrotra ..

links for 2007-12-22
Feature: Getting Things Done with labels and filters in Gmail 2.0 | Geek.com (tags: Gmail GTD) View all iPhone Safari RSS feeds at once (tags: iphone rss safari) iPhone Snow Globe (tags: fun holidays Mobile iphone ipod) Wikio Blogs "Find...

2008 Digital Trends Part I: Media Battle Advertisers for Eyeballs
Over the next two weeks (like in years past) I am going to post a series of essays on what I see as the big digital trends to watch in 2008. All of these are less about individual sites and...

Everything you wanted to know about Copyrights


America.edu a Quality Resource
There has been a lot of talk on and off for a few years now that perhaps Google gives special attention (weight) to .edu links coming into your website. It is easy to see why people might think that way, but in reality .edu sites just tend to be higher quality authority sites that attract [...]

Charting 2007's Three Big Web 2.0 Trends
"The best thing about the future is that it only comes one day at a time." - Abraham Lincoln Thinking about the future is fun. It's what I am paid to do. However, I never contemplate the days ahead without...

Split Run Testing
If you are a webpreneur, split testing is a definite recommendation. Not only it increases sales but also lets go of unnecessary graphics and copy. A ..

links for 2007-12-20
Twitter Facts: First state of the Twitosphere in Canada (tags: Canada twitter Stats) The Web Celeb 25 - Forbes.com Forbes is out with a revised list. I am thankful to be #23 but I am not sure how meaningful these...

Tips for a New Website
It\'s not easy not easy to promote your website or get sales initially. Following the tips given in this column can at least give your Web site ..

Generating Revenue Through Advertising


All About GPRS
Dickens once said, \"never close your lips to those to whom you have opened your heart.\" Perhaps we can now say, \"never close your ..

Viral Marketing
Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others... Published in HindustanTimes.com 13th S ..

Wikipedia and Wikia are Dead. Google Just Killed Them
Google announced last night they are starting a project called knol that will allow anyone to create wiki-like pages on topics. In particular, Google is encouraging people who know a particular subject to write an "authoritative" article about it. The...

links for 2007-12-08
BBC - More Guidance - Employees - Introduction BBC Employees Personal Weblogs and Websites, Guidelines (tags: BBC Blogs Guidelines Policies) How I work: Disney's Bob Iger - Dec. 6, 2007 "Disney's CEO tells Fortune's Devin Leonard his efficiency tips: get...

Tuesday, December 25, 2007

All About GPRS

All About GPRS
Dickens once said, \"never close your lips to those to whom you have opened your heart.\" Perhaps we can now say, \"never close your ..

Which search engines to target?
Some search engine ti

How to write an effective copy
Finding just the right words to describe your product or service isn\'t as easy as it looks, says Puneet Mehrotra. Published on 12th October ..

Link popularity and tools for link building
Link popularity and link quality are important because all search engines consider them as a part of their ranking algorithms, says Puneet Mehrotra ..

Everything you wanted to know about Copyrights


Generating Revenue Through Advertising


Viral Marketing
Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others... Published in HindustanTimes.com 13th S ..

Tips for a New Website
It\'s not easy not easy to promote your website or get sales initially. Following the tips given in this column can at least give your Web site ..

Content is King on a Website
Content can make or break a website. The power of the written word has been witnessed many a time. Products have become success stories, resumes trans ..

The Next Big Thing
Embedded software, Wireless Net, P2P, Real time movies, and Medicare are some of the often heard phrases used to describe the next big thing on the ..

Split Run Testing
If you are a webpreneur, split testing is a definite recommendation. Not only it increases sales but also lets go of unnecessary graphics and copy. A ..

20 More Photographs Taken at the Exact Right Angle
Written by Sawse - Stir it Up! What is the most critical element to taking amazing photographs? There are a number of candidates including lighting, focus, timing and camera type, but one device has been at the heart of producing some of the funniest and strangest pictures around: proper angle. Sorted into three categories, here are [...]

Written by Sawse - Stir it Up!

14.jpg

What is the most critical element to taking amazing photographs? There are a number of candidates including lighting, focus, timing and camera type, but one device has been at the heart of producing some of the funniest and strangest pictures around: proper angle. Sorted into three categories, here are some awesome examples of images taken at just the right angle! If you enjoy these, you may want to look at the others in the series: 20 Photos at the Exact Right Angle and 25 Photos at the Exact Right Time. These also follow in the rich tradition of The 7 Giants in the Streets and The Amazing Little People of London.

16.jpg

6.jpg

1.jpg

2.jpg

3.jpg

4.jpg

5.jpg

8.jpg

9.jpg

11.jpg

7.jpg

Illusions of Overlap: perhaps the most common trick, usually used to comic effect in perfect-angled photographs, is the use of overlap to create an illusion of an impossible, unlikely or entirely strange set of circumstances. These kinds of images are easy to stage, it’s catching candid ones or creating compellingly staged ones that is the real challenge.

12.jpg

10.jpg

Unusual Moments in Time: sometimes a photograph taken at just the right angle and time takes advantage of the peculiarity of a circumstance, such as a man at an intersection with an uncommonly relaxed dog or a worker in a hole with a pudding-covered spoon. Focus is critical, with the first image capturing the expressions of curious bystanders and the latter revolving around the hat and spoon.

13.jpg

17.jpg

Juxtaposition of the Similar: catching similar objects or like poses can create chance relationships between apparently completely different kinds of options, connecting them across scale, material and purpose in curious and comical ways. What’s your favorite? Know of others that would fit in the mix? For more fun images, check out WallStreetFighter, DeputyDog and WebUrbanist.

Sources: 1, 2, 3

If you liked this post, buy me a beer




Monday, December 24, 2007

links for 2007-12-07

links for 2007-12-07
Titans of Tech ...on 60 Minutes; Exclusive Video Only on Yahoo! News (tags: TV Technology Video CBS) "PPC Boom Or Bust?" I Debate Alan Rimm-Kaufman and I recently debated the short and long-term future of PPC. Alan has the transcript...

links for 2007-12-20
Twitter Facts: First state of the Twitosphere in Canada (tags: Canada twitter Stats) The Web Celeb 25 - Forbes.com Forbes is out with a revised list. I am thankful to be #23 but I am not sure how meaningful these...

How to Set Up a Portable Personal Nerve Center
There has been some debate the last few days about the merits of web-based vs. desktop applications. This was sparked by a big article in last weekend's New York Times about Google and Microsoft (an Edelman client). Ionut Alex Chitu...

Reader Integrates Google's Stealth Social Net: The Address Book
The trusty address book in your Gmail account (assuming you have one) is actually much more than just a simple database of names and contact info. It's Google's stealth social network. The reason is that the search engine is increasingly...

Signs that this is the end of the PR world as we know it.

Signs that this is the end of the PR world as we know it.
How social media is changing our lives

Social Media is indeed making changes in our lives.  Even Time Magazine, a bastion of old media, hailed user generated content as the single most influential change in 2006.

I caught Katie Paine's session at Executing Social Media in Atlanta yesterday - here are some indicators that your world is changing forever:.

  • You spend more time on Facebook than on email
  • Deadlines don't exist anymore - it's a 24 hour news cycle
  • You don't need the media to get your messages out
  • It's possible to create your own podcast or video for just a few hundred dollars and reach more people than you would with mainstream media
  • Companies like P & G are learning to let go control and co create marketing material with customers
  • People believe what's in Wikipedia and it gets page one position in Google for practically any search term
  • Google has replaced dictionaries, the thesaurus, encylopedias and yellow pages - it's become much more than a search tool
  • Measurement is easy - in a digital wolrd you can track most anything
  • Size no longer matters - it's who you reach, not how many
  • Screaming at your audience no longer works.  You have to start listening.

Her take away tip:  the most important thing you can do to succeed with marketing and PR today is listen and build trust. Be transparent, don't lie and don't fake it.

The one theme that was heard throughout the day was learn to listen.  It's no longer a mass media. one way dialogue.  Markets are conversations. The new media landscape is littered with campaigns that used old PR and marketing methods and failed.

But if you get it right the rewards are astounding.

See Also



How to Quickly and Easily Get Tons of Ultra-Responsive Targeted Traffic
Every successful internet marketer knows that getting hordes of targeted traffic to a website spells the difference between success and failure. To succeed in promoting a website and the products in ... [Author: FLORENCIO JR L. SEVILLA - Site Promotion - December 21, 2007]

Directories : Countdown is Finished
In June 2006 I wrote an article called "Trendy Directories : Countdown Has Begun ?" in which I tried to anticipate what will happen to directories, at some point, when Google will hit them. Quote fr... [Author: Enache Vladian - Site Promotion - December 19, 2007]

Seth Godin Says Most Marketers Are Out of Sync
Keynote at SES Chicago is food for thought.

seth goidn at SES chicagoIf you thought you had Marketing 101 down pat, it's time to think again.

Seth Godin's keynote at SES Chicago lived up to the promise and certainly gave the audience some new ideas to chew on. He started with a new look at the origins of marketing - the story of Josiah Wedgewood, a potter in England in the 1800's at the start of the Industrial Revolution. 

wedgewood

Wedgewood was the first to create a factory environment and a production line with specialized job functions.  He built a showroom and shipped product around the world.  He made millions and his name is still famous in ceramics and china today.  His brother Thomas stuck to the 'tried and true methods.'.  He did it the way it had always been doine before.  He died poor.

The point of this history lesson?  Wedgewood took advantage of changes in society and technology and changed the way he structured his business.  Marketing is not just the whipped cream you add on top, says Godin.  It's a core function of how you operate.your business.  It's a high level decision about how you're going to create, promote, distribute and deliver your wares. If you're smart you adapt your business model to the forces in the marketplace.

Another revolution is upon us, he warns.  And this one will be the biggest yet. If we don't realize this we are going to the Thomas Wedgewoods of our age.

His new book due out in December called Meatball Sundae - is your marketing out of sync? covers the 14 trends that are causing this revolution.

I covered these trends in a previous post.

These are not new ideas or trends. What makes this book different is that Godin gives us direction on what we need to do to take advantage of this revolution in the marketplace.

It's no longer just a BtoB or Bto C world.  It's BtoCtoCtoB.  ther is direct contact between producer and consumer. Poele are connected and they are talking to each other.  Online publishing tools have given consumers the power of voice.

The smart way to do business today is not to look for customers for the products you make, says Godin. Create products your customers want.

YouTube did it and made billions.KIVA is a non profit that is getting ir right.

If you figure out what these trends mean to your business you could be the next success story. 



Telling Apart the Fakes from the Real Search Engine Optimization Expert
So you found a company that claims to be a Search Engine Optimization Expert, but you are not sure if they really are the Search Engine Optimization Expert they say they are. So how can you weed out ... [Author: Moe Tamani - Site Promotion - December 10, 2007]

Now You Can Get Your Adword Pay-Per-Clicks For FREE!
Now you can make tons of cash with a new breakthrough secret that allows you to get all your Google adwords pay-per-clicks for FREE. Every once in a while a good thing comes around. This is one of t... [Author: Garron Thompson - Site Promotion - December 19, 2007]

What to Look for In a Search Engine Optimization Company
If you are a serious business website owner, chances are you are constantly on the lookout for ethical means to promote your website to your target market. Chances are also good that you probably rea... [Author: Moe Tamani - Site Promotion - December 10, 2007]

Reciprocal Links - Yes Or No?
Reciprocal Link Exchange is a very popular and valuable practice. This can be a valuable tool for information sharing and it helps establish communication among web developers and creates strong on l... [Author: Anne-Marie Ronsen - Site Promotion - December 19, 2007]

Landing Page Secrets Revealed - Landing Page 2.0
Landing page techniques are changing. Often we hear them called "lead capture pages", "lead generation pages", "opt in pages", "name squeeze pages" or simply "squeeze pages". No matter what you cho... [Author: Jeffrey Wyrick - Site Promotion - December 09, 2007]

Actionable Social Media SES Chicago
Social Media step you can take right now

The complaint I hear most often at search and social media conferences is that while the content of the sessions is excellent, it's at a high-level and very general.  They want specifics. What can I do right now, how do I get started? is the question I often get asked.

This session was perfect for folk who want the nitty-gritty, tactical view.

Todd Parsons of BuzzLogic, one of the main players in the field of online reputation management, was the first speaker.

He set the stage with these stats:

  • 65 million Americans read blogs every day
  • 60 percent do it explicitly to  get an opinion
  • 65 pecent of 'power shoppers' spend at least 10 minutes prior to purchase getting online opinions. 
  • 3.5 billion brand-related conversations take place online every day.

First and foremost listen to the conversations and be aware of what is being said about you.

Action:  Get an RSS reader and subscribe to searches on your brand name in Yahoo News and Google Blog Search

Linking is what connects all these conversations and you need to initiate and foster good links

Action:  Create good content with authentic stories - engage your audience. Syndicate this content and add links that lead back to your website.

Action:  Track the conversations and see who links to whom. Buzz Logic does this very well.

(I used BuzzLogic for the case study in the November PRoactive Report, which covers online reputation management. It gives you the exact picture of how the  conversation is developing and spreading and the best place to engage.)

Next up was Adam Lavelle of iCrossing.

We're living a connected lifestyle now and we have more and more devices at out fingertips to access content. And it's driven by content.. By 2010 70 percent of content will be user generated.

Your users are shaping the perceptions about your brand.

Action:  Listen.  Be useful

Some brands no longer own the conversation about their brands. He cites 3M and PostIt notes as one example.

Action:  Join forums where people talk about your brand. Become an active member and answer their questions. Offer useful input and support. Use it to build links back to your website.  Do not be overtly commercial.  Be helpful.

Jennifer Laycock of Search Engine Guide spoke next.

Jennifer's actionable tips focused on using Flickr. Images are very important online - they do get people engaged. And in Image Search Technorati pulls from Flickr and so does Yahoo, particularly for 'long tail' phrases (those with more than a few words in the phrase.)

Action:  Add images to your site and set up an account at Flickr.  Tag all images with keywords and phrases.

Flickr has a very active community. 

Action: Get engaged in niche groups relative to your market.  Ask questions. Encourage any brand evangelists you find on Flickr.

Flickr has feeds.  You can use the feeds from your Flickr images to drive traffic to your blog.

Action:  Use your Flickr images in your blog posts 

See Also



How To Get Traffic Without Spending A Dime
Starting a brick and mortar business requires an enormous capital investment. Today, online businesses are able to compete with the old school way of doing things and win. Take a quick look at newspa... [Author: Christopher Andrew - Site Promotion - December 09, 2007]

What Are The Quickest And Easiest Ways To Get Free Traffic?
Traffic is the blood of all Internet Businesses. No website can survive without any visitor. In order to generate more sales and making you more money, you need quality traffic. Aside from ensuring... [Author: Diana Lim - Site Promotion - December 10, 2007]

The Pressure To Rank High In The Search Engines Is Lessened
The ultimate goal for any webmaster is getting quality traffic to their website and therefore customers. In the past web masters felt they had one choice and one choice only but to get placed in the... [Author: Rosemarie Bryan - Site Promotion - December 19, 2007]

The Right Way To Do Web Promotion
Designing a web site and staring a business is not an easy job. As for the real business one needs to register the business, find an office and recruit the staff imperative for the smooth running of ... [Author: Rob Bertholf - Site Promotion - December 17, 2007]

6 Secret Traffic Strategies
Building a website is not all you need to do. Once you have a site you need to know how to drive traffic to the site. The following are 6 traffic strategies that you can apply to immediately drive ... [Author: Dora Tarver - Site Promotion - December 19, 2007]

What�s Best: Blogging Traffic Or SEO Traffic Generation?
I�ve heard it said, and even seen it written, that blogging is better than SEO for getting traffic. Are blogging traffic or SEO traffic generation techniques better for you, or does it not really mat... [Author: Peter Nisbet - Site Promotion - December 10, 2007]

Understanding Organic SEO
In the old days of the Internet, there were no SEO Consultants, automated systems, or all that high technology stuff. A few years ago, in fact, the term "Search Engine Optimization" did not even exis... [Author: Moe Tamani - Site Promotion - December 10, 2007]

How Not To Waste Your Time Submitting To Dead Directories
Every webmaster knows that one of the link building methods is submitting to web directories. Let's say you spend 1 minute submitting to one directory and you submit to 50 directories. That's 50 min... [Author: Enache Vladian - Site Promotion - December 19, 2007]

Now You Can Get Your Adword Pay-Per-Clicks For FREE!
Now you can make tons of cash with a new breakthrough secret that allows you to get all your Google adwords pay-per-clicks for FREE. Every once in a while a good thing comes around. This is one of t... [Author: Garron Thompson - Site Promotion - December 19, 2007]

How to Hire Providers of Internet Marketing Services
Internet Marketing Services is a discipline that combines knowledge of Information Technology with Marketing savvy so that clients can be able to make the most out of their website to bring in revenu... [Author: Moe Tamani - Site Promotion - December 10, 2007]

Search Engine Optimization And Marketing Analyst With Good Copywriting Approach
Search Engine Marketing requires optimizing the keywords as per the competitiveness and the fitting of them in the content. An SEO copywriting involves creating informative, easy-to-read content with... [Author: Joanna Gadel - Site Promotion - December 17, 2007]

Affordable SEO
SEO forms a very important part of the success of a website. After all you want as much visitors as possible to your site in order to increase your sales. Like the law of supply and demand, once prof... [Author: Peter Ris - Site Promotion - December 15, 2007]

Sunday, December 23, 2007

Are We Yahoos and Thieves?

Are We Yahoos and Thieves?
Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt: Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter. Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and...

Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt:

Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter.

Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and other popularity-driven sites.

"Millions and millions of exuberant monkeys ... are creating an endless digital forest of mediocrity," Keen writes in a book published Tuesday.

His views have infuriated bloggers and others, especially in Silicon Valley, who argue he is an elitist intellectual, a conservative pining for a return to old ways, and a writer who cannot keep his facts straight.

The villains in Keen's narrative are a "pajama army" of mostly anonymous writers who spread gossip and scandal, "intellectual kleptomaniacs," who search Google to copy others' work and the "digital thieves" of media content in the post-Napster era.

For a technology industry used to basking in the glow of self-promotion, Keen's work is shocking for its unforgiving view of Silicon Valley's utopian aspirations.

The book "is designed as a grenade," Keen, a native of north London who now lives in California, said at a recent debate with bloggers and journalists in Berkeley. "It is not designed to be particularly fair or balanced."

The title of his polemic, "The Cult of the Amateur: How Today's Internet is Killing our Culture," attacks what he calls the "cut and paste" ethic of Web users, who he says are robbing professionals of their livelihoods.

The Web allows anyone to post their most intimate thoughts, views or even outright lies, without any editing, under the assumption that the crowd will correct any mistakes. Keen calls for efforts to balance out the Web's powers of instant publishing against society's need for accountability.

Here is Keen's own blog. I'll post a link to it in the Web Writers and Editors list.



What Happened to the Adsense Template Page?
I have a sad news today. I’ve decided to take down one of the most visited pages and high ranked page from my domain. I know many of you’ve been using it and recommending it at various forums around the world, but due to the recent change in Adsense’s policy, I’ve decided to [...]

I have a sad news today. I’ve decided to take down one of the most visited pages and high ranked page from my domain. I know many of you’ve been using it and recommending it at various forums around the world, but due to the recent change in Adsense’s policy, I’ve decided to take it down permanently.

The URL is:

http://www.marketingsyndrome.com/adsensetemplates/

I’ve put up some free downloads there for future visitors.

Thanks for your support for sharing the template with your list members and blog readers. If you have no idea what I’m talking about, don’t worry about it :)

Bo



What Makes Good Webwriting?
A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web? Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to...

A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web?

Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to tinker with the text to make it readable.

For example, some scientific abstracts are solid blocks of text, 200 or 300 words long. I can't edit them, but I can re-paragraph them to make them easier to read.

News reports are often more reader-friendly, full of one-sentence paragraphs. The sentences, however, may run to 40 or more words—and it's often the first paragraph that tries to create an "abstract" of the whole story. (When I excerpt the text anyway, I usually apologize for the style.)

In other cases, the text may be concise and well-paragraphed, but appallingly displayed. Some poor souls are still stuck in 1996, proudly publishing white text sprawled across a black background clear across the screen.

Others have crisp black text on a white background. But the lines run to 15 or 20 words. Here's an example from Jakob Nielsen's Alertbox, which is OK but could be much better with shorter lines. He hasn't changed his format in years, and he should have.

Subheads Help
Subheads can break up the text still more and provide landmarks. Too many webwriters neglect this simple aid to readers.

Of course, sometimes a text is on a website only to be printed off and read on paper. In that case, it just has to be readable when printed.

You're welcome to visit H5N1 and my other blogs to see how I try to live by my own rules.

Judge the Top Blogs on Their Writing!
But here's another suggestion. Visit Technorati: Popular Blogs and see what you think of the writing on some of the top sites.

Does Engadget's shimmering prose enshrine it as #1 blog? Is Michelle Malkin (#11)a better webwriter than Guy Kawasaki(#15)?

Or are other factors at work in these high-traffic, high-impact sites? I'd love to hear your comments.



Legal Hazards of Writing Online
Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt: Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status. Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments...

Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt:

Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status.

Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments about him.

In another recent case, Montreal art-gallery owner Chris (Zeke) Hand has found himself on the receiving end of a lawsuit as a result of something he wrote on the blog he maintains for Zeke's Gallery.

Warren Kinsella, a prominent blogger and newspaper columnist, sued another blogger for libel last year, but settled the case after the blogger apologized for his remarks and paid Kinsella's legal costs.

Zeke, also known as Chris Hand, is being sued for libel for comments he posted on his blog in Montreal. ‘Once you start dragging things into court, I do tend to dig my heels in,’ he says.

And p2pnet, a British Columbia-based news site that writes about file-sharing, is still fighting a libel lawsuit launched by Kazaa tycoon Nikki Hemming based on comments that were posted on an article about the company.

Read the whole item.



Michael Kane Interview
Michael Kane, owner of InLip Designs, is one of my all time favorite designers. But he tends to be a bit private showing his work to the general public. So, one of the most common questions I have heard lately, is “who the heck is Michael Kane?” Now you know. The truth is, I literally drool over [...]

Please Update RSS FEED!
It’s here now, my new blog is ready. Please update your RSS feed to… http://feeds.feedburner.com/marketingsyndrome New blog is located at: http://www.marketingsyndrome.com/blog/ See you there!

It’s here now, my new blog is ready.

Please update your RSS feed to…


http://feeds.feedburner.com/marketingsyndrome

New blog is located at:

http://www.marketingsyndrome.com/blog/

See you there!



An Online Editing Job in Canada
Just picked this up in my morning email: Editor / Curator Closing Date: August 10, 2007 Contract: Two to three days per week Location: Canada (virtual office) rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis. Responsibilities include assigning, editing and...

Just picked this up in my morning email:

Editor / Curator
Closing Date: August 10, 2007

Contract: Two to three days per week
Location: Canada (virtual office)

rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis.

Responsibilities include assigning, editing and posting stories, working with other editorial staff, planning
editorial calendar, image research, supervising editorial interns and volunteers, and some writing.

Candidates should have strong organizational skills, extensive editing experience, a demonstrated ability to
meet deadlines, a collaborative approach to teamwork, familiarity with Web editing, a creative approach to
working with limited financial resources, a knowledge of progressive politics and world affairs, combined with experience in progressive activism and a keen interest in the potential of Web 2.0 tools. At least three years experience in journalism or publishing, mainstream or alternative is required.

The editor works in a virtual office environment and can be based anywhere in Canada.

Please send cover letter, resume, references and a short writing sample outlining your vision for rabble.ca (one page max) by August 10th to rabble publisher Kim Elliott, jobs@rabble.ca. In the spirit of the virtual office, only electronic applications will be accepted. The subject line should read: rabble editor application.

Closing date for application: August 10, 2007
Start Date: early September 2007
Competitive remuneration rates

Please note: only candidates selected for an interview will be contacted.

rabble.ca is an employment equity employer.

Kim Elliott, Publisher
jobs@rabble.ca



Downloadable Material from Writing for the Web 3.0
If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful. Download W4WCDItems.doc Download webwriting_intro.ppt

If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful.

Download W4WCDItems.doc

Download webwriting_intro.ppt



Marketing Online Writing
I've been happily writing for The Tyee for several years. It's a lively online magazine with a focus on British Columbia but with plenty of attention to the rest of the world. The Tyee is now trying a little viral marketing to attract more readers: Tyee: Join Us! I'd be interested to hear your reactions to this approach. The Tyee has also published a survey of Independent Media: Vibrant and...

I've been happily writing for The Tyee for several years. It's a lively online magazine with a focus on British Columbia but with plenty of attention to the rest of the world. The Tyee is now trying a little viral marketing to attract more readers: Tyee: Join Us! I'd be interested to hear your reactions to this approach.

The Tyee has also published a survey of Independent Media: Vibrant and Growing.

By the way, I've just published a piece on avian flu in The Tyee.

I'd love to hear about other good online magazines, especially in Europe, Asia, and Latin America—in any language.



The Future of Social Media
Tod Maffin, the tech guru of the Canadian Broadcasting Corporation, has published a short article in The Tyee on The Future of Social Media. He includes to blogs worth exploring.

Tod Maffin, the tech guru of the Canadian Broadcasting Corporation, has published a short article in The Tyee on The Future of Social Media. He includes to blogs worth exploring.



On Foggy Writing
Dave Wood wrote to me the other day: I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9. I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only...

Dave Wood wrote to me the other day:

I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9.

I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only in my own files. I had to re-start the computer to get rid of that setting. It may be local to my computer?

I did find another site that worked better in that it didn't require me to upload my files but accepted a paste: Gunning Fog Index.

I've had a similar problem with Readability.info. When I try to upload a Word file, it instantly tells me it found no sentences. Put in a URL, however, and equally instantly it provides a number of readability indices. I've written to the owner of the site, and will pass along his response. (Update: He tells me the problem arose after a switch of servers. Look for a fix after Christmas.)

In the meantime, while it's helpful to know the general readability of your website's text, you can do a lot just by following a few simple practices:

1. Keep text columns narrow.
Ideally, the longest line in a column should be 15 words. Ten would be better.

2. Keep words short.
"Magic" is better than "prestidigitation." "Idea" is better than "conceptualization."

3. Keep sentences short.
On some of my blogs, I excerpt articles from print media. Too often, especially in the first paragraph, a sentence goes on for well over 20 words. I don't rewrite such sentences, but I wish I could. Bulleted lists can often replace strings of words and phrases.

4. Keep paragraphs short.
In most fonts used on websites, six or seven lines should be enough for a paragraph. Even if it's a long, complex idea that belongs in a long paragraph, break it up. A long, solid mass of screen text will discourage too many potential readers.

5. Put a little white space between paragraphs.
A short line at the end of a paragraph isn't enough of a break. Just one hit on the Return key can make a world of difference in helping people read your text.

6. Put important words and phrases in "hot spots."
Your sentence's beginning and end are its hot spots. Here readers pay most attention and react most strongly to what they read. Hot spots cool off in sentences buried in mid-paragraph. Then the end of the last sentence becomes hot again.

So a paragraph starting with "There" or "It" has wasted a good hot spot.

7. Use bolded subheads to help navigation.
A subhead every few paragraphs gives readers an overview of the whole document. A numbered list like this one, with bolded and numbered lines, is also easier to understand.

8. Break these rules when you must.
Follow them too closely, and your writing style may start to sound dull and predictable. Too many short sentences (and bulleted lists) will give you too many hot spots. That will make you sound as if you're ranting.

The above text, pasted into the Gunning Fog site, turns out to have a Fog index of 7.396. Out of 517 words, 47 have three or more syllables. I did some revision while writing it, but 7.396 seems like a reasonable level of clarity.

A link to the Gunning Fog Index site is now in the Webwriting Resources list in the left-hand column.



An Important Lesson About Grassroots Media
Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media. Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and...

Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media.

Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and then goes on to analyze similar issues elsewhere:

If you look at the content that's on Backfence.com (and you can, since the servers are still running; there's just no new content being added to the site), it's predominantly press releases from local community groups, or local event announcements. Backfence staff did contribute content, but often of the same variety. There was some great content on Backfence.com, but to my eyes the bulk of it was pretty dull.

I see the same thing when I look at YourHub.com. The editors of YourHub can easily point to some great content that's been posted to the sites. But just as with our Enthusiast Group sites, the overall experience is a lot of average stuff punctuated by a lesser amount of great content.

As destination sites, I don't think that Backfence or YourHub work. My company's sites didn't work, which is why in hindsight I realize that a much higher level of professional content needed to be added into the mix. Quality matters.

Key in on that word, "destination," for a moment. If you're operating an online service that's keyed to user or citizen content submissions, I encourage you to think about how to utilize that content beyond just a destination website.

I don't expect YourHub-like sites to ever become huge traffic draws if they rely too heavily on user submissions. The quality just isn't there for them to be interesting -- especially in an Internet environment where there is so much high-quality news and information available elsewhere, for free.

It's a fine article with plenty of insights that web content developers should reflect upon.



Is the Kindle the Next Big Thing?
According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.

According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.



A glimpse of Cuban blogging
Via the Vancouver Sun, a Reuters report: Cubans go to unusual lengths to post blogs. Excerpt: For Cuba's freelance bloggers, the difficulties in getting online can mean days, weeks and even months between one post and the next. "My access to Internet is very irregular," said the anonymous author of a blog called My island at midday. "Like all things in Cuba, one has to resolve the problem of scarcity...

Via the Vancouver Sun, a Reuters report: Cubans go to unusual lengths to post blogs. Excerpt:

For Cuba's freelance bloggers, the difficulties in getting online can mean days, weeks and even months between one post and the next.

"My access to Internet is very irregular," said the anonymous author of a blog called My island at midday.

"Like all things in Cuba, one has to resolve the problem of scarcity by hook or by crook, be it Internet or toilet paper," he told Reuters by e-mail.

The Cuban government blames the limited Internet access on the U.S. sanctions that bar Cuba from hooking up to underwater fiber-optic cables that run just 12 miles offshore, a highway of broadband communication.

Instead Cuba must use expensive satellite uplinks to connect to the Internet via countries such as Canada, Chile and Brazil.

Critics say that is just a pretext to maintain control over the Internet, a powerful tool that some believe could play the same role in spreading information in Cuba as the fax machine played in the dismantling of the Soviet Union.

The story has links to three or four blogs—all in Spanish. In general, they're pretty well designed. I understand Spanish fairly well, and these blogs' layouts make the text readable. Any comments on them?



Can You Make a Living Writing Web Content?
An email arrived recently: I want to make a living writing content for websites. I have spent the past few decades raising children and working as an elementary school teacher. Teaching just isn't working for me anymore and I intend to return to university in several years for a completely different kind of degree. In the meantime, however, I am a single mother with one ten-year-old still in the nest....

An email arrived recently:
I want to make a living writing content for websites. I have spent the past few decades raising children and working as an elementary school teacher. Teaching just isn't working for me anymore and I intend to return to university in several years for a completely different kind of degree. In the meantime, however, I am a single mother with one ten-year-old still in the nest. What do you think are the most important things for me to focus on and do in order to become a financially successful online writer?

I explained that I've been in a fortunate situation, making a living from teaching while exploring webwriting as a sideline. What I've learned has improved my teaching, but I haven't had to pay the groceries out of my webwriting income.

So I'll turn the question over to people who drop in here. What makes for a successful career as an online writer?



On Blurbs and Summaries
Via Poynter Online, a lively and link-rich article by Chip Scanlan: B is for Blurb, S is for Summary. Blurbs can be very effective at drawing readers into the whole story.

Via Poynter Online, a lively and link-rich article by Chip Scanlan: B is for Blurb, S is for Summary. Blurbs can be very effective at drawing readers into the whole story.



Web text versus web copy
Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman. The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this: how...

Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman.

The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this:

how do you reconcile people-read-less with SEO[search engine optimization]?

cutting the fat and natural language help both

so does using markup so important words are in headlines

can sometimes get funding for editing content by saying will help SEO

what are some questions to determine what’s brand-appropriate?

discovery process. what materials have you already produced
about yourselves?

what do you know about your stakeholders? compare with real users.

there are no good books about copy

there are good ones about writing for the web, but they don’t address
these issues - i.e. Crawford Killian, Writing for the Web
Zeldman is thinking of writing this

pronouns in copy? used to be more we, now with blogging more I

Of course I'm delighted about the compliment from Zeldman. He's one of the best thinkers about the web and on the web. I would love to see (and buy) his book on web copy. But the field isn't entirely empty. Nick Usborne has done some real pioneering in this field.

Web copy is text designed to sell; text designed to inform and persuade is also copy. So the two genres overlap to a considerable extent.

That last note about pronouns reflects an important point. Good copy in any medium needs the "you attitude," in which the writers pay more attention to the reader than to themselves or their organization. (The We We Monitor, also listed in Webwriting Resources, provides a useful reality check on corporate egomania.)

So to the extent that web writers in general, and web copywriters in particular, talk about themselves, they put themselves at a disadvantage.

But the "I" of a corporate blogger may evade this hazard. We turn to such an individual when we want a relationship with an informed person who clearly wants a relationship with us. So he or she can rant on about "I think this" or "I wonder about that" and still maintain our interest and respect.

I've seen this happen on a couple of my own blogs. Ask the English Teacher is almost entirely user-driven: The posts are based on visitor questions about English usage, and my answers reflect my own (sometimes cranky) views on good usage. (Some commenters beg to differ with those views, I'm glad to say.)

On H5N1, which is essentially a clipping service about avian flu, some visitors credit me with far more authority than I have. A few even email me to ask when the pandemic will start. This is actually a little scary. So when I do venture an opinion, it's usually with the reminder that I'm an elderly Canadian teacher of business writing, not an epidemiologist.

The key seems to be to convey, both verbally and nonverbally, that the corporate blogger really has the customer/visitor's best interests at heart. Verbally, the text should be clear, simple, suitable in tone, and you-oriented. Nonverbally, the site itself and the text layout should be inviting, navigable, and full of "good news surprises" like links and other resources that the visitor finds useful.

If anything, the nonverbal aspects of the site are likely to be more persuasive than anything we actually put in our copy...because when people sense a clash between the verbal message and the nonverbal message, they believe the nonverbal message every time.



Protected: Christmas Keywords Extracted from My Own Sites
There is no excerpt because this is a protected post.

This post is password protected. To view it please enter your password below:




Sneak peak of my new blog
It’s about time I give you an update about my new blog. The basic design has been done, but I’m still working on the content. I want to fill it up with great content before I show it to you. The main difference will be that you will find step-by-step to building a [...]

It’s about time I give you an update about my new blog. The basic design has been done, but I’m still working on the content. I want to fill it up with great content before I show it to you.

The main difference will be that you will find step-by-step to building a money making site. You will be given the exact steps which I follow to make a profitable website, plus website templates that I use. You will find them under tutorial series. I’m sharing the stuff that you don’t find in paid stuff.

I know the screenshot is blur and too small, but I can’t disclose it yet :) Talk to you soon.



Housekeeping
Spam has become such a nuisance that I've had to require TypeKey authentication for comments. I apologize for the inconvenience.

Spam has become such a nuisance that I've had to require TypeKey authentication for comments. I apologize for the inconvenience.



Political Bloggers as Webwriters: I
I would post here more often if I weren't such a political-blog addict. But I'm going to try to exploit this vice by posting an occasional critique of political blogs as examples of webwriting. After all, some of these blogs attract enough visitors to generate ad revenue, so they must be doing something right. Or are they? So I'll start this series with Hugh Hewitt's blog. Hewitt is an American...

I would post here more often if I weren't such a political-blog addict. But I'm going to try to exploit this vice by posting an occasional critique of political blogs as examples of webwriting. After all, some of these blogs attract enough visitors to generate ad revenue, so they must be doing something right. Or are they?

So I'll start this series with Hugh Hewitt's blog. Hewitt is an American right-wing commentator, and he shares the blog with several other writers of similar persuasion. Their politics aren't very attractive to me as a Canadian centre-leftist (which puts me, in American terms, out there somewhere beyond the Nepalese Maoists). But that's not the point.

An Attractive Layout
In its general layout, Hewitt's site is very attractive: an off-white background for black sans serif text, with colour used for headlines. Hewitt and his associate Dean Barnett write in (mostly) short paragraphs with (mostly) short sentences, and they break up their text with blank spaces between paragraphs and short quotes that stand out clearly from the main text.

Another poster, going by the name of Generalissimo, is much less effective in basic post design. The first paragraph of the post I've linked to is 19 lines long. Most of the sentences within that great block of text are individually short, concise, and readable—but they're buried alive. Better to break the text up into three or even four paragraphs.

Generalissimo's difficulties are compounded by the basic column width of posts, which allows lines that average around 15 words long. This is tolerable (barely) in paragraphs of 6 or 7 lines, but the whole site would benefit from a narrower text column.

That's because most readers are more comfortable with a line of 10 to 12 words. It's easier to track back and down to the next line.

Hypertext and Eye Candy
The Hewitt site uses links well. Links either have blurbs or are self-describing, and they don't distract from reading the text. Webwriting depends on orientation/information/action, and the site design is excellent on offering options for action: email the post, print it, take action, comment, or trackback.

On orientation, the site could improve. Navigation is a problem unless you're only there to read the latest posts. Some posts are long and take forever to scroll through, so it's hard to see what else is new on the site. Providing a click-through to a new page would permit putting more headlines on a single screen. Subheads, like the ones in this post, would also help to break up long posts and tell readers what to expect.

The text dominates a wide column on the left, with ads and other links in the narrow right-hand columns. The ads stand out fairly well (they'd better), but the links to archives and sympathetic blogs are hard to find and hard to read with blue text on a dark-grey background.

Graphics can certainly enliven a text-rich site, but a good computer-graphics person needs to have a quiet talk with the Hewitt posters. Site graphics tend to be too big (see the "stupidity meter"). A flyer for Mitt Romney's Iowa campaign is held up as "a nice piece of mail" when it's atrociously ugly.

Readability
I haven't run any of the Hewitt site text through Readability.info, but I'd expect it to come through very well. As mentioned, most sentences are short, punchy, and full of single-syllable words. Readability would improve still more with fewer monster paragraphs.

No doubt the site attracts thousands of readers a day, most of whom will patiently read much of what they find. The site is preaching to a particular choir, so readers will put up with design and writing flaws for the sake of the message.

Still, a site's fervent fans deserve the happiest experience the writers can provide. Even the idly curious (and the actively hostile) will recognize when a site shows respect for them by making the material attractive and accessible. This site is partway there, but could improve with a more navigable design and tight editorial consistency.

So as an example of webwriting, I'll give the Hewitt site a B.



America.edu a Quality Resource
There has been a lot of talk on and off for a few years now that perhaps Google gives special attention (weight) to .edu links coming into your website. It is easy to see why people might think that way, but in reality .edu sites just tend to be higher quality authority sites that attract [...]

Saturday, December 22, 2007

America.edu a Quality Resource

America.edu a Quality Resource
There has been a lot of talk on and off for a few years now that perhaps Google gives special attention (weight) to .edu links coming into your website. It is easy to see why people might think that way, but in reality .edu sites just tend to be higher quality authority sites that attract [...]

Unique Templates & Logos
For the past few years I have been asking every professional designer I know to offer a service that would provide small business owners a place to purchase unique basic templates at an affordable price. Not only did I finally find a team of highly qualified designers willing to do this for us, but they even [...]

Michael Kane Interview
Michael Kane, owner of InLip Designs, is one of my all time favorite designers. But he tends to be a bit private showing his work to the general public. So, one of the most common questions I have heard lately, is “who the heck is Michael Kane?” Now you know. The truth is, I literally drool over [...]

50 UnGrinchy Christmas Ideas for 2007
This article was written and recommended by Andy Havens, the Author of Tinkerx. He wrote a post called The UnGrinch 25 last year; a list of ideas on how to keep the fun, spirit and joy in your holiday season. In order to challenge himself, He was upping the ante this year. Let’s see if [...]

This article was written and recommended by Andy Havens, the Author of Tinkerx. He wrote a post called The UnGrinch 25 last year; a list of ideas on how to keep the fun, spirit and joy in your holiday season. In order to challenge himself, He was upping the ante this year. Let’s see if he can come up with 50 ways to beat the Holiday Humbugs. So… away we go.

Craft Ideas

1. Make a family calendar. Pick a theme or use pics of your family. Fill it with all the important family dates; birthdays, anniversaries, etc. Include a weird or interesting events from Chase’s Annual Events. You can make monthly calendars using MS Publisher, or the ever-free and wonderful Open Office. Good to have, good to give.

2 Create your own ornaments. My favorite, as a kid, was to take a styrofoam shape (bell, star, even a simple ball), and stick a bajillion sequins to it with pins. Pretty. Shiny. And it keeps kids busy for hours while you do other holiday nonsense. Another ornament idea (bonus!) is to take beads (I like the shiny, little, star-flowery shaped ones) and string them along a piece of craft wire. When you’re done, you end up with an ornament that’s also a bendy toy.

3. Lego nativity scene.Nuff said.

4. Toys from tots. There are many organizations that gather up toys for kids who don’t have them. And that’s fantastic. But kids also love to make and give stuff around the holiday season, and may not have the resources. Organize an effort to provide a crafty sort of event where all the necessary parts and instructions for making a neat holiday gift are available to a group of kids who otherwise wouldn’t have access. My bet is that if you or your organization provided the stuff and the supervision, your local, public library could help you find a place to do it.

5. Make a truly edible gingerbread house. Every gob-smacked gingerbread house I’ve ever seen has been “hands off” (and more importantly, “teeth off”). Feh! Where’s the fun? I mean… C’mon! I don’t care if you stick six graham crackers together with peanut butter and put one gum-drop on top for a chimney. Do it, and then let the kids get all Godzilla on it. Or chomp it down yerself. You know you want to…

6. Decorate somebody else’s space. Carefully. Tastefully. Always within the bounds of office rules/etiquette and the law/fire-code. But how nice would it be to enter your office (cube…) and find a wee, unexpected holiday trinket? Totally anonymous. Or to come home and have a strange, lovely wreath hanging on your lamp-post? Put a small, stuffed penguin with a Santa hat on someone’s dashboard today.

7. Group shoebox calendar. Warning: takes planning. Everybody in your gang (family, office, church-group, etc.) brings in enough shoeboxes to make 25. Everybody puts something in them to help decorate the common space. Wrap them (and keep the innards secret), then randomly assign numbers 1-25 to them. Or more or less if you’re doing a non-religious thing. Do 31 and make it a “New Year’s Calendar.” Whatever. Then, on each day, get together as a group, open the appropriate box (take turns, now) and use it to brighten the day and make the place niftier.

8. Bad Mojo Wreath Voodo. OK… this one will probably not go down well for many church youth groups… but it’s meant with a sense of humor, so chill out. Have everyone in your gang (family, group) write something that bugs them on a piece of colored paper that matches (or not) the cheapest, driest, most flamable wreath you can find. Decorate the wreath with the slips of nastiness. On the day of celebration, burn (or otherwise destroy in a more work-friendly manner) the Wreath of Spite. Celebrate the destruction and release of the things that bug you.

9. Holiday bird-feeder. I like bird-feeders. So do my squirrels. Oh, well… But mostly they either look like weird plastic contraptions or little A-frame tenements. Help a bird out. Decorate a special bird-house/feeder for the holidays.

10. Odd snow sculpture. We all make the snowmen. Yes, yes. Lovely snowmen. Do it up different this year. Make a snow carving of your company’s logo. Never mind. Don’t do that. How about a UF-SNOW? Unidentified Freezing Snowcraft? Or a guy climbing up your front tree? Or a giant hand? Don’t be overly critical of your work… just get some friends together and get stupid with the snow.

Entertaining Ideas.

11. Rewrite “The Twelve Days of Christmas.” Let’s face it, hollering, “Fiiiiive gooolden riiings!” is way fun. Way, way fun. You can not resist, so don’t hold back. But what’s even more fun, is hollering your own family version that only you and the clan know. Because, really… doesn’t singing about how your true love gave to you… “eight maids a milking” make you a bit… uncomfortable? I mean… dude gives people for Christmas? That ain’t right. Bob and Doug McKenzie not withstanding, your own version will be more fun. My son, just this morning, was singing, “Fiiiiive gooolden delicious!” Hilarious.

12. Indoor snow-ball fights. We spent two years of my childhood in California, after having lived in Boston, and with parents who grew up in New York. Snow ball fights are a required element of winter joy. Indoor? Substitute aluminum foil balls, rolled-up socks, styrofoam (messy), newspaper wads, etc. instead of snow. The point is to throw things. Banzai!

13. Mall caroling. It’s hard to find places to carol. Outside can get very cold. And, with kids in tow… well, it’s tough. Check with a couple local malls and arrange for a time to invite anyone who’d like to participate to meet, get song books, and walk around the mall singing. See if you can arrange for an accordion player. Seriously. It adds to the cheer. If you want to charge a couple bucks to participate and also collect donations from listeners and then give the money to a local toys-for-tots charity, that makes the whole deal more righteous, and more palatable to certain civic types.

14. Grown-up PJ party. Notice I did not say “adult.” This is not a chance to play spin-the-bottle. This is about getting back to childishness. Come in PJs, bathrobes, bunny-slippers, blankets, etc. Bring your favorite (hopefully holiday related) bed-time story to read aloud to the group. Drink cocoa w/ tiny marshmallows (yes, and some brandy or JD) and have candy canes and graham crackers for snacks. Sit on the floor around the fireplace. Watch all the old
Rankin-Bass claymation holiday specials on VHS. Sing a few carols. Play…

15. Insane White Elephant. Last year, John Moore from Brand Autopsy set up an excellent White Elephant Blog. It ain’t up this year. Oh, well. The basic principles of a White Elephant gift exchange apply, but anyone who has their gift taken can keep stealing from anyone who hasn’t yet had their gift stolen that turn. The more people playing, the more fun. No “deceased” gifts in this version, either. Until you’ve had a gift stolen on any given turn, it’s in play.

16. Make-a-wreath party. OK… this is a combo craft/entertainment idea. So sue me. We used to do this at the church I grew up going to. You show up with the basics of an advent wreath (styrofoam torus and a bunch of evergreen branches), and the host provides all kinds of add-ons; candles and holders, bells, ribbon, holly, berries, etc. Good times, and a wreath to take home, too.

17. Semi-formal holiday martini party. In the old days (the 1950’s), people dressed up to go to holiday parties. And while this may still hold true for some work-sponsored events, more and more often, work holiday parties are tired, dull affairs. Most of the ones I’ve been to are, anyways. So, on your own, get some friends together and dress all high-class, and drink funky, fun martinis. No reason grown-ups can’t have grown-up fun around the holidays, too.

18. Remembrance time. Around the table, have family members or friends recount their best (or most interesting) holiday memories. Yes, it’s corny. But corny is good during this time of the year. Embrace the corn.

19. Tell your faith’s holiday story with sock puppets. You never real own a story until you tell it. I know this, because I played King Nebuchannezzar in a 4th grade production of, “Cool in the Furnace.” I now own The Firey Furnace. Be that as it may… You can hear the Christmas, Hanukkah, Kwanzaa, Yule, Solstice, etc. stories again and again. But until you write out a script, make your own sock puppets for the players, fashion a stage from a major appliance crate and put on a show for the grown-ups… do you really grok the holiday’s true meaning? I think not.

20. Mix-up the classics. Get the book versions of classic holiday tales like Rudolph, Santa, Frosty, Night Before Christmas, A Christmas Carol, etc. Get some index cards. Write character names, major attributes (”nose glows,” “miser,” “made of snow,” “elf,”) and plot points (”comes down the chimney,” “ridiculed by reindeer,” “just settled down for a long winter’s nape”) on them and keep the categories separate. Now go back and read one of the originals, but when someone (usually a child or me) yells “stop!,” insert a random card from the appropriate face-down pile. So you end up with something like:

“Rudolph didn’t like all the other reindeer calling him names, so he…”
“Stop!”
“… gave Bob Cratchit money to help with Tiny Tim’s legs.”

You can keep going with the original story, substituting other zaniness, or switch over to the one from the card. Whichever seems like more fun to you. And, yes, this is kind of a holiday version of TaleWeaver.

Card Ideas

21. Make your own envelopes. A dear friend of mine (Hi, Susan!) once sent me letters every few months in hand-made envelopes. Hers were made from interesting magazine ads. How cool is that? If you want to get fancy, do a search on the Internet for “make envelopes” and such. But the easiest way is to get the envelopes that go with whatever cards you’re mailing, carefully bust ‘em apart, trace them on funky paper (magazine pictures, wallpaper, wrapping paper…) and then cut, fold and glue (or double-sticky clear tape) them together. People may expect hand-made cards. Nobody expects the Spanish Inquisition. Or hand-made envelopes. Festivisimus!

22. Photoshop your kid(s) into other (classic) pics. I first saw this done to Raphael’s “The Sistine Madonna, Detail of the Angles” painting (as shown). Although a much better job than the one I’ve done here, which is of my niece and nephew (Hi, Nate! Hi, Sophie!) Click on it to see a much larger image. The point is to have fun and take a picture folks will recognize and include people they will recognize. It doesn’t have to be a serious pic, either. I would think that your kid climbing the Empire State Building to put a star on top would be hysterical. Use this instead of a regular picture-of-your-kids card because… well… because it’s goofy. Combine with #9, below, for best effect.

23. Gift cards for chores, favors, hugs, etc. These were a big item when I was growing up. Don’t know if other people did them. The idea was to make gift-certificates or gift cards that “entitled the bearer to (1) one doing of the dishes upon presentation of this card.” You can make these intimate for your honey (I won’t get into those variations here, thank you), or appropriate for work. For example, I once gave my boss ten “Andy will now pipe down” certificates. Upon presentation, I was obligated to shut my pie hole. She only ever handed me two. I believe she traded the rest in for some magic beans. Or they may be floating around on eBay… Hmmm….

24. “Puzzle Party” cards. Take, buy or make a nice picture and turn it into a jigsaw, either yourself or at Kinkos. Mail one piece to each person you’re inviting to the party. When they come, they add their piece. Depending on how corn-ball you are, you can hold forth on how we’re all a part of the holiday panorama of joy, etc. etc. It also serves to increase the guilt factor that motivates people to come to your party, since if they don’t… their piece will be missing. Ha!

25. “Family News” cards from the future. I love this one. Lots of families I know write a very nice update about what’s been going on over the last year. It’s nice to hear, but… mostly it ends up being, “Dad’s still working and maybe going a bit more stir crazy. Same for mom. The kids are in school and are a year older.” Yawn… I like the idea of fast-forwarding a bit and writing your “Holiday Family News from 2025.” Keep it just as straight-faced and boring, but mention which dimension Mary got lost in on the way to work this time. Talk about how the Martian embassy lost your passport on your 2nd honeymoon cruise, etc. etc. Much more fun. Cloning humor goes over big in this one, too.

26. Mystery cards. Send a really nice holiday card, maybe include a gift certificate, but with no indication of whom it’s from; no names, no return address, etc. Why? To bug the crap out of somebody you love. And isn’t that what the holiday season is all about?

27. Return-reply cards. Send people a card with a self-addressed, stamped envelope or postcard inside to send back to you. Put questions on it you’d like answered, like… what do you want for Christmas next year? How the heck are ya? Which holiday movies did you see and like or hate? People love to be interactive. Give the gift that gives something back to you.

28. Custom mouse pad card. They will throw away the picture of your kids. But if you put that picture on a custom mouse pad… it’s a keepsake.

29. Nice, custom cards. While we’re visiting Cafepress.com. … You can go to the drug store and have any photo turned into a card. And they sure look like you did just that. But if you take a few more minutes, you can actually have custom cards printed out for you. Ones that look like cards. Which is nicer, you must admit. Combine this with #2, above.

30. Origami cards. Do your regular card, but include a piece (or more, if necessary) of origami paper and instructions for making an ornament, decoration, etc. Your local library has holiday origami books, I bet. Again… the point is to do something different… with a little extra un-Grincy flavor.

Gift/Shopping Ideas

31. Surrogate shopping party. So many of us have someone or several someones on our lists that are impossible to shop for or that we just have a mental block on. Fine. Get together for dinner and share an equal number of those folks with each other, along with a few details and a dollar ceiling per gift. Then release yourselves into a mall with a time limit. Then get back together and share the swag. I guar-ohn-tee that your friends will find stuff for your hard-to-getters that you’d never have thought of. If it ain’t right? Well, ’tis the season to return stuff.

32. Thought gifts. They say, “It’s the thought that counts.” OK. So, this year, only give thoughts for the holidays. Make this the year that you and yours agree to take whatever your budget for gifts was and either give it to a charity or stick it in a savings vehicle; your call, I’m not preaching here. But for yourselves… take the time to actually say the things you haven’t said. Give “the thought” behind the gift. If you’re a spiritual person, pray or meditate on the subject for a bit. Do it in a card if you like, or via email. Don’t make the logistics as much of a pain as shopping/wrapping/etc. That’s not the point. But all the major religions that are celebrating this time of year have gift-giving as a central notion not as a potlatch per se, but as a metaphor for love, friendship, community, etc.

33 Archie McPhee. This idea is a straight-up pimp for the Jumbo Mystery Box from Archie McPhee. I get one of these every year (although this year I have been strongly advised that the ladies want something non-McPhee in their stockings… geez), and use the contents for stockings, Secret Santa, random giftings, prizes for students, etc. You never know, around holiday time, when a bunch of Hindu god finger puppets, glowing eyeballs or rampaging Hun toy soldiers will come in handy.

34. Gifts for the future of the group. Have everybody get everybody something that will only really “work” when you get back together. Pick a group-y activity like a picnic or game night, and have everyone get/give gifts that will be brought together again each time you do that thing.

35. Recommendations or reviews. I get lots of gift certificates. And that’s cool. But it still means I need to figure out what I want to get with the thing. If you give someone a gift certificate (especially to a book or music store/site), provide a list of 5 or 10 ideas that you think they’d like. Write little mini-reviews of books you’ve read, movies you’ve seen, etc. that made you think of the person. Make the list fun, funny or serious… but it will add personality and thought to what can seem like a somewhat generic offering.

36. Make part of the gift yourself. Homemade gifts are special, when they come from adults as well as kids. I recently received a CD from a friend, and it was wrapped in a handkerchief that he’d tie-dyed himself. How cool is that?! If you give someone a coffee machine, create a custom mug for them, too.

37. Food with gifts inside. I don’t know why this is fun, but it is. Make sure you warn people, and make the gifts obvious (small gems can be a choking or tooth-breaking hazard). Seal stuff in zip-lock bags to preserve the food and the toys. Put something in the Jello (action figures?) that will make digging out the prize as much fun as playing with it.

38. Gifts with a story. Write a fictional story about how the gift you’re giving came into your hands. Make it funny, sweet, odd, implausible… whatever. It will make the present more memorable.

39. Don’t overthink. We spend so much time (well, I don’t, but “we” do) trying to figure out the “perfect gift” for people. Unless you’re sweetie is waiting for a ring, or your 8-year-old will DIE without a particular Lego set… there ain’t no such thing. Part of the fun of gifts is getting something you wouldn’t ever have bought for yourself. If it wasn’t, we’d just give each other money. Bleh. So give something odd and unexpected. I mentioned Archie McPhee before. Another great site full of fun and different ideas is the Quincy Shop. Very unique stuff, in a wide range of prices and styles. Really fun. This year, somebody better get me a Buddha Board Zen Art thing, or I’m a-gonna cry. I got most of last year’s stocking stuffers from their “Unique Gifts Under $10” section. Their selection and service gets the Andy Havens’ Seal of Wow! That’s Neat!

40. Share kids. Childhood is a big part of the holidays; both our own and our kids’. If you don’t have kids and are friends with someone who does, offer to babysit so that they can go out and shop, and then do one of the craft things above. If you do have kids, and know folks that don’t, invite them over for an event where the kids will play a part. Holidays go better with runts.

Meaningful Ideas

Hopefully, all the above ideas can be meaningful. This last set, though, is meant to supply you with specific, holiday depth and feelings of joy, brotherhood, jolly…tude? Jolliness? That sounds better.

The holidays can be meaningful? Go figger.

41. Start a bizarre, personal holiday tradition. I heard somewhere (can’t find it online, sorry… it may be apocryphal) that Amy Grant’s family explodes their Christmas tree after New Year’s Day with fireworks. I’m neither hot nor cold on Ms. Grant, but… that’s flippin’ awesome!!! So many of our holiday traditions are either copped from cultures that really aren’t our own anymore, or have been entirely kidnapped by the media/mercantile world. Why not invent a new ritual that’s just for you and your family? Stuff a sock with toys by the fireplace? Why? I sure as heck don’t know. How about, instead, everybody in your family writes one line of a nativity poem. Or fight some gingerbread man wars. Or make advent candles from last year’s used crayons. At my house, we’ve now been playing street hockey the day after Christmas for several years with all the in-laws. Why? Bob wanted to one year. After three years… It’s a tradition!

42. Overtip, ridiculously, at least once. Food service is tough work. And around the holidays, it’s even worse. People are out-and-about, running like mad, full o’ holiday spirit, and, often, not very nice to the wait staff. And because we’re spending more than we should on various baubles, bangles and beads… we’re often a bit penurious when it comes to the everyday stuff. Which hurts the folks whose livelihood depends on our largess. So. At least once, between Thanksgiving and New Year, when you get good service and a nice smile with your meal… leave a $20 tip on a $13 lunch meal. Or, what the heck… leave $50 to cover a $22 dinner. Or $100 for a cup o’ joe. Seriously. Don’t make a big deal out of it. Do it, as the scriptures say, “In the dark.” But do it. You’ll make somebody’s whole season.

43. Start a yearly journal. Very few people keep a journal. I’m a professional writer, and I don’t. I’m supposed to, but I write at work, and I blog, and I write poetry and fiction and, and, and… So I’ve never had a daily journal. But what I do have is a notebook that I take out about once a year. Often around the holidays. And, in my case, I write in it the names of people - everyone I can remember - that I’ve met during the last year or so. And, of course, I go back and read the earlier entries and reflect on how lucky I’ve been to have known so many wonderful people. The names are my “touchstones” to the past. The names are bookmarks in my memory, because people anchor the most important events in my life, I think. Anyway… that’s what’s in my “annual journal” for the most part. Yours, of course, can be anything you want.

44. Share a resolution. We don’t keep our New Year’s resolutions, for the most part, because we are not really accountable to ourselves. We cheat and look the other way. So share a resolution with a friend or family member; let them hold you accountable, and vice versa.

45. Share a resolution. No, this is not a repeat. In this case, I mean make a resolution that includes another person. For example, resolve to have a game-night once a week with your family, or to go for a walk 3 days a week with your spouse. Resolve to send an email back-and-forth at least twice a month with a friend you don’t see much anymore. Resolve to cook healthy for me, and I’ll cook healthy for you twice a week. Resolve to help your boss with his annoying habit of not taking minutes/notes at meetings, and he can help you with your attempts at better process management. So many things that we want to accomplish are impossible alone. Resolve to be better together.

46. Visit someone else’s ceremony. When I was in confirmation class as a young Methodist swain, our pastor took us to a Passover Seder service at one of the nearby Jewish temples. It was a great way to learn about the similarities and differences between my faith and that of my Jewish friends, and to drink wine as a 15-year-old. That specific holiday won’t work around December… but you get the point. Find out what and how others are celebrating around this time of the year. You’ll end up experiencing your own traditions more deeply, I guarantee.

47. Take someone to a performance of Handel’s “Messiah” who’s never been. There’s a church in your area putting it on, I guarantee. If not (some guarantee, eh?), rent a version from the library. It’s truly one of the most beautiful, moving pieces of holiday music you can experience. Sharing it is a great gift.

48. Random (nice) blog comments. If you read lots of blogs, take the time to do something that only 1-in-100 readers generally does; leave a comment. We bloggers write for lots of reasons. But nothing makes our day like a comment from a reader we haven’t heard from before. If you’ve enjoyed the work of a blogger in the past, visit their space and let them know. It takes just a few minutes, and really is a lovely treat for us. Please note, I am not fishing for comments on this blog. I’m projecting. ;->

49. Give to a charity you don’t normally connect with. Stretch a bit. If you mostly give at church, find a secular charity that does something you agree with. If you tend towards issues of hunger, try education. I’m not saying don’t do the stuff you usually do… but find out about a new one. When our giving becomes rote, we lose something of the original reason we were moved to give. Get out of your comfort zone and find a new way to share.

50. Forgiveness. One of the worst barriers to experiencing spiritual, holiday joy is the sense that we are not worthy. Whether directly or indirectly, too much gift giving is often a substitute for the resolution of actual issues. And one of the issues that really can weigh us down this time of the year is a grudge. Whether you’re holding one against someone else, or they’re mad at you about something… take care of it. If it’s so far in the past that the person is dead, moved on, out-of-touch,etc., then talk to a friend, therapist or confessor of some kind. Get rid of it. I don’t care what your religion is or if you have none. The burden of unforgiveness is a strain on the holidays for us all. Lose that, and all the other holiday stuff will be much, much brighter.

If you like this post, please digg it





Well, that’s it for this year. Hopefully you found something in here that will help your holiday be more fun, festive and… fruitful? Well, bad alliteration aside, have a joyful season and a Happy New Year.

If you liked this post, buy me a beer




Friday, December 21, 2007

Add My Blog To Your My Yahoo! Page

Add My Blog To Your My Yahoo! Page

American Red Cross Disaster Relief via Amazon

A glimpse of Cuban blogging
Via the Vancouver Sun, a Reuters report: Cubans go to unusual lengths to post blogs. Excerpt: For Cuba's freelance bloggers, the difficulties in getting online can mean days, weeks and even months between one post and the next. "My access to Internet is very irregular," said the anonymous author of a blog called My island at midday. "Like all things in Cuba, one has to resolve the problem of scarcity...

Via the Vancouver Sun, a Reuters report: Cubans go to unusual lengths to post blogs. Excerpt:

For Cuba's freelance bloggers, the difficulties in getting online can mean days, weeks and even months between one post and the next.

"My access to Internet is very irregular," said the anonymous author of a blog called My island at midday.

"Like all things in Cuba, one has to resolve the problem of scarcity by hook or by crook, be it Internet or toilet paper," he told Reuters by e-mail.

The Cuban government blames the limited Internet access on the U.S. sanctions that bar Cuba from hooking up to underwater fiber-optic cables that run just 12 miles offshore, a highway of broadband communication.

Instead Cuba must use expensive satellite uplinks to connect to the Internet via countries such as Canada, Chile and Brazil.

Critics say that is just a pretext to maintain control over the Internet, a powerful tool that some believe could play the same role in spreading information in Cuba as the fax machine played in the dismantling of the Soviet Union.

The story has links to three or four blogs—all in Spanish. In general, they're pretty well designed. I understand Spanish fairly well, and these blogs' layouts make the text readable. Any comments on them?



An Important Lesson About Grassroots Media
Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media. Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and...

Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media.

Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and then goes on to analyze similar issues elsewhere:

If you look at the content that's on Backfence.com (and you can, since the servers are still running; there's just no new content being added to the site), it's predominantly press releases from local community groups, or local event announcements. Backfence staff did contribute content, but often of the same variety. There was some great content on Backfence.com, but to my eyes the bulk of it was pretty dull.

I see the same thing when I look at YourHub.com. The editors of YourHub can easily point to some great content that's been posted to the sites. But just as with our Enthusiast Group sites, the overall experience is a lot of average stuff punctuated by a lesser amount of great content.

As destination sites, I don't think that Backfence or YourHub work. My company's sites didn't work, which is why in hindsight I realize that a much higher level of professional content needed to be added into the mix. Quality matters.

Key in on that word, "destination," for a moment. If you're operating an online service that's keyed to user or citizen content submissions, I encourage you to think about how to utilize that content beyond just a destination website.

I don't expect YourHub-like sites to ever become huge traffic draws if they rely too heavily on user submissions. The quality just isn't there for them to be interesting -- especially in an Internet environment where there is so much high-quality news and information available elsewhere, for free.

It's a fine article with plenty of insights that web content developers should reflect upon.



An Online Editing Job in Canada
Just picked this up in my morning email: Editor / Curator Closing Date: August 10, 2007 Contract: Two to three days per week Location: Canada (virtual office) rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis. Responsibilities include assigning, editing and...

Just picked this up in my morning email:

Editor / Curator
Closing Date: August 10, 2007

Contract: Two to three days per week
Location: Canada (virtual office)

rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis.

Responsibilities include assigning, editing and posting stories, working with other editorial staff, planning
editorial calendar, image research, supervising editorial interns and volunteers, and some writing.

Candidates should have strong organizational skills, extensive editing experience, a demonstrated ability to
meet deadlines, a collaborative approach to teamwork, familiarity with Web editing, a creative approach to
working with limited financial resources, a knowledge of progressive politics and world affairs, combined with experience in progressive activism and a keen interest in the potential of Web 2.0 tools. At least three years experience in journalism or publishing, mainstream or alternative is required.

The editor works in a virtual office environment and can be based anywhere in Canada.

Please send cover letter, resume, references and a short writing sample outlining your vision for rabble.ca (one page max) by August 10th to rabble publisher Kim Elliott, jobs@rabble.ca. In the spirit of the virtual office, only electronic applications will be accepted. The subject line should read: rabble editor application.

Closing date for application: August 10, 2007
Start Date: early September 2007
Competitive remuneration rates

Please note: only candidates selected for an interview will be contacted.

rabble.ca is an employment equity employer.

Kim Elliott, Publisher
jobs@rabble.ca



$10,652.00 in Bonuses for Shawn Casey's "How To Make An Absolute Fortune..."

Is the Kindle the Next Big Thing?
According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.

According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.



How to Set Up a Portable Personal Nerve Center
There has been some debate the last few days about the merits of web-based vs. desktop applications. This was sparked by a big article in last weekend's New York Times about Google and Microsoft (an Edelman client). Ionut Alex Chitu...

Reader Integrates Google's Stealth Social Net: The Address Book
The trusty address book in your Gmail account (assuming you have one) is actually much more than just a simple database of names and contact info. It's Google's stealth social network. The reason is that the search engine is increasingly...

Naomi Klein's new Shock Doctrine website
The first I heard about The Shock Doctrine: The Rise of Disaster Capitalism, Naomi Klein's new book, was in this morning's Globe and Mail, which gives her the front and back pages of the Focus section: a fetching photo on the whole front page, and a very positive profile by John Allemang on the back. The irony isn't lost on anyone. The foremost young critic of "disaster capitalism" is a...

The first I heard about The Shock Doctrine: The Rise of Disaster Capitalism, Naomi Klein's new book, was in this morning's Globe and Mail, which gives her the front and back pages of the Focus section: a fetching photo on the whole front page, and a very positive profile by John Allemang on the back.

The irony isn't lost on anyone. The foremost young critic of "disaster capitalism" is a superb marketer. Her new website is a knockout too. It even offers the promise of a video by Alfonso (Children of Men) Cuarón, promoting the book, starting September 9.

My main objection to the site is in the text, which runs in overlong paragraphs. Even Klein's most loyal followers may find it hard going.

Here's an excerpt from the home page, but re-paragraphed to make the text more accessible:

In THE SHOCK DOCTRINE, Naomi Klein explodes the myth that the global free market triumphed democratically.

Exposing the thinking, the money trail and the puppet strings behind the world-changing crises and wars of the last four decades, The Shock Doctrine is the gripping story of how America’s “free market” policies have come to dominate the world-- through the exploitation of disaster-shocked people and countries.

At the most chaotic juncture in Iraq’s civil war, a new law is unveiled that would allow Shell and BP to claim the country’s vast oil reserves…. Immediately following September 11, the Bush Administration quietly out-sources the running of the “War on Terror” to Halliburton and Blackwater…. After a tsunami wipes out the coasts of Southeast Asia, the pristine beaches are auctioned off to tourist resorts.... New Orleans’s residents, scattered from Hurricane Katrina, discover that their public housing, hospitals and schools will never be reopened….

These events are examples of “the shock doctrine”: using the public’s disorientation following massive collective shocks – wars, terrorist attacks, or natural disasters -- to achieve control by imposing economic shock therapy.

Sometimes, when the first two shocks don’t succeed in wiping out resistance, a third shock is employed: the electrode in the prison cell or the Taser gun on the streets.

I would also consider turning the third paragraph into a bulleted list, for the same reason I've broken up the paragraphs: To increase the number of shocks or jolts the reader experiences.

The beginnings and ends of sentences and paragraphs are the hot spots where readers pay most attention and respond most strongly. In online text, end-of-sentence jolts lose impact in the middle of a paragraph. So short sentences, short paragraphs, boldface subheads, and bulleted lists work most effectively for most online readers.

Yes, some of us are more comfortable reading long, complex texts on paper. For those readers, the website should offer downloadable or printer-friendly versions.

I'll follow the development of this site with great interest.



Hazards of Online Writing
Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links): The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first...

Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links):

The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first place.

This is becoming more apparent with the emergence of social neuroscience, the study of what happens in the brains of people as they interact. New findings have uncovered a design flaw at the interface where the brain encounters a computer screen: there are no online channels for the multiple signals the brain uses to calibrate emotions.

Face-to-face interaction, by contrast, is information-rich. We interpret what people say to us not only from their tone and facial expressions, but also from their body language and pacing, as well as their synchronization with what we do and say.

Most crucially, the brain’s social circuitry mimics in our neurons what’s happening in the other person’s brain, keeping us on the same wavelength emotionally. This neural dance creates an instant rapport that arises from an enormous number of parallel information processors, all working instantaneously and out of our awareness.

In contrast to a phone call or talking in person, e-mail can be emotionally impoverished when it comes to nonverbal messages that add nuance and valence to our words. The typed words are denuded of the rich emotional context we convey in person or over the phone.



A Small Commercial Spot
You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver. Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers...

You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver.

Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers some of the very best online writing anywhere.

If you can add to its readership by becoming a free weekly subscriber to its newsletter, I'd take it as your vote of support for what I'm doing here.



Google Chairman Optimistic about Entrepreneurial Trends

Starting a new blog
I don't where I got this preoccupation with disaster. But when I'm not teaching business writing or blogging about H5N1, I try to follow the climate-change issue. After thinking about it for a while, I've started a new blog, Homage to Arrhenius to try to educate myself more systematically. Svante Arrhenius was the scientist who over a century ago identified the influence of greenhouse gases on the earth's climate. You're...

I don't where I got this preoccupation with disaster. But when I'm not teaching business writing or blogging about H5N1, I try to follow the climate-change issue.

After thinking about it for a while, I've started a new blog, Homage to Arrhenius to try to educate myself more systematically. Svante Arrhenius was the scientist who over a century ago identified the influence of greenhouse gases on the earth's climate.

You're welcome to pop over and take a look, and if you have any suggestions, I'd be grateful to have them.



Internet Audiences Growing: How Will You Respond?

Housekeeping
Spam has become such a nuisance that I've had to require TypeKey authentication for comments. I apologize for the inconvenience.

Spam has become such a nuisance that I've had to require TypeKey authentication for comments. I apologize for the inconvenience.



Microsoft Announces New Search Engine - opens war for Internet dominance

iPodder.org : What is podcasting?

How To Transfer Tapes

links for 2007-12-17
Marketing Charts: Top 10 US Social-Network and Blog Site Rankings Issued for Nov. (tags: Stats SocialNetworking Blogs) MatketingCharts: Top 5 Viral-Video Ads of 2007 Ranked (tags: Stats Video viral 2007) MarketngCharts: Nielsen Issues US Top-10 Lists for 2007 A yearend...

links for 2007-12-08
BBC - More Guidance - Employees - Introduction BBC Employees Personal Weblogs and Websites, Guidelines (tags: BBC Blogs Guidelines Policies) How I work: Disney's Bob Iger - Dec. 6, 2007 "Disney's CEO tells Fortune's Devin Leonard his efficiency tips: get...

A Few Positions Have Opened up at Content Site Builder

Thursday, December 20, 2007

The Right Way To Do Web Promotion

The Right Way To Do Web Promotion
Designing a web site and staring a business is not an easy job. As for the real business one needs to register the business, find an office and recruit the staff imperative for the smooth running of ... [Author: Rob Bertholf - Site Promotion - December 17, 2007]

Telling Apart the Fakes from the Real Search Engine Optimization Expert
So you found a company that claims to be a Search Engine Optimization Expert, but you are not sure if they really are the Search Engine Optimization Expert they say they are. So how can you weed out ... [Author: Moe Tamani - Site Promotion - December 10, 2007]

Add My Blog To Your My Yahoo! Page

Landing Page Secrets Revealed - Landing Page 2.0
Landing page techniques are changing. Often we hear them called "lead capture pages", "lead generation pages", "opt in pages", "name squeeze pages" or simply "squeeze pages". No matter what you cho... [Author: Jeffrey Wyrick - Site Promotion - December 09, 2007]

How To Get Traffic Without Spending A Dime
Starting a brick and mortar business requires an enormous capital investment. Today, online businesses are able to compete with the old school way of doing things and win. Take a quick look at newspa... [Author: Christopher Andrew - Site Promotion - December 09, 2007]

What a Search Engine Optimization Firm Does
Before going into what a Search Engine Optimization firm does, let us first define what �search engine optimization� or SEO is. In �brick-and-mortar� terms, SEO may be compared to placing an advertis... [Author: Moe Tamani - Site Promotion - December 09, 2007]

Examples of Really Good Bullets

What�s Best: Blogging Traffic Or SEO Traffic Generation?
I�ve heard it said, and even seen it written, that blogging is better than SEO for getting traffic. Are blogging traffic or SEO traffic generation techniques better for you, or does it not really mat... [Author: Peter Nisbet - Site Promotion - December 10, 2007]

How to Hire Providers of Internet Marketing Services
Internet Marketing Services is a discipline that combines knowledge of Information Technology with Marketing savvy so that clients can be able to make the most out of their website to bring in revenu... [Author: Moe Tamani - Site Promotion - December 10, 2007]

Search Engine Optimization And Marketing Analyst With Good Copywriting Approach
Search Engine Marketing requires optimizing the keywords as per the competitiveness and the fitting of them in the content. An SEO copywriting involves creating informative, easy-to-read content with... [Author: Joanna Gadel - Site Promotion - December 17, 2007]

Affordable SEO
SEO forms a very important part of the success of a website. After all you want as much visitors as possible to your site in order to increase your sales. Like the law of supply and demand, once prof... [Author: Peter Ris - Site Promotion - December 15, 2007]

Reciprocal Links - Yes Or No?
Reciprocal Link Exchange is a very popular and valuable practice. This can be a valuable tool for information sharing and it helps establish communication among web developers and creates strong on l... [Author: Anne-Marie Ronsen - Site Promotion - December 19, 2007]

Million Dollar Product Creation Secrets just released!

Signs that this is the end of the PR world as we know it.
How social media is changing our lives

Social Media is indeed making changes in our lives.  Even Time Magazine, a bastion of old media, hailed user generated content as the single most influential change in 2006.

I caught Katie Paine's session at Executing Social Media in Atlanta yesterday - here are some indicators that your world is changing forever:.

  • You spend more time on Facebook than on email
  • Deadlines don't exist anymore - it's a 24 hour news cycle
  • You don't need the media to get your messages out
  • It's possible to create your own podcast or video for just a few hundred dollars and reach more people than you would with mainstream media
  • Companies like P & G are learning to let go control and co create marketing material with customers
  • People believe what's in Wikipedia and it gets page one position in Google for practically any search term
  • Google has replaced dictionaries, the thesaurus, encylopedias and yellow pages - it's become much more than a search tool
  • Measurement is easy - in a digital wolrd you can track most anything
  • Size no longer matters - it's who you reach, not how many
  • Screaming at your audience no longer works.  You have to start listening.

Her take away tip:  the most important thing you can do to succeed with marketing and PR today is listen and build trust. Be transparent, don't lie and don't fake it.

The one theme that was heard throughout the day was learn to listen.  It's no longer a mass media. one way dialogue.  Markets are conversations. The new media landscape is littered with campaigns that used old PR and marketing methods and failed.

But if you get it right the rewards are astounding.

See Also



Google Chairman Optimistic about Entrepreneurial Trends

Microsoft Announces New Search Engine - opens war for Internet dominance

The Robert Collier Letter Book by Robert Collier

Free Bonus Gifts

Seth Godin Says Most Marketers Are Out of Sync
Keynote at SES Chicago is food for thought.

seth goidn at SES chicagoIf you thought you had Marketing 101 down pat, it's time to think again.

Seth Godin's keynote at SES Chicago lived up to the promise and certainly gave the audience some new ideas to chew on. He started with a new look at the origins of marketing - the story of Josiah Wedgewood, a potter in England in the 1800's at the start of the Industrial Revolution. 

wedgewood

Wedgewood was the first to create a factory environment and a production line with specialized job functions.  He built a showroom and shipped product around the world.  He made millions and his name is still famous in ceramics and china today.  His brother Thomas stuck to the 'tried and true methods.'.  He did it the way it had always been doine before.  He died poor.

The point of this history lesson?  Wedgewood took advantage of changes in society and technology and changed the way he structured his business.  Marketing is not just the whipped cream you add on top, says Godin.  It's a core function of how you operate.your business.  It's a high level decision about how you're going to create, promote, distribute and deliver your wares. If you're smart you adapt your business model to the forces in the marketplace.

Another revolution is upon us, he warns.  And this one will be the biggest yet. If we don't realize this we are going to the Thomas Wedgewoods of our age.

His new book due out in December called Meatball Sundae - is your marketing out of sync? covers the 14 trends that are causing this revolution.

I covered these trends in a previous post.

These are not new ideas or trends. What makes this book different is that Godin gives us direction on what we need to do to take advantage of this revolution in the marketplace.

It's no longer just a BtoB or Bto C world.  It's BtoCtoCtoB.  ther is direct contact between producer and consumer. Poele are connected and they are talking to each other.  Online publishing tools have given consumers the power of voice.

The smart way to do business today is not to look for customers for the products you make, says Godin. Create products your customers want.

YouTube did it and made billions.KIVA is a non profit that is getting ir right.

If you figure out what these trends mean to your business you could be the next success story. 



Internet Marketing Blog Directory

American Red Cross Disaster Relief via Amazon

What to Look for In a Search Engine Optimization Company
If you are a serious business website owner, chances are you are constantly on the lookout for ethical means to promote your website to your target market. Chances are also good that you probably rea... [Author: Moe Tamani - Site Promotion - December 10, 2007]

Wednesday, December 19, 2007

Link popularity and tools for link building

Link popularity and tools for link building
Link popularity and link quality are important because all search engines consider them as a part of their ranking algorithms, says Puneet Mehrotra ..

Content is King on a Website
Content can make or break a website. The power of the written word has been witnessed many a time. Products have become success stories, resumes trans ..

Are We Yahoos and Thieves?
Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt: Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter. Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and...

Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt:

Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter.

Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and other popularity-driven sites.

"Millions and millions of exuberant monkeys ... are creating an endless digital forest of mediocrity," Keen writes in a book published Tuesday.

His views have infuriated bloggers and others, especially in Silicon Valley, who argue he is an elitist intellectual, a conservative pining for a return to old ways, and a writer who cannot keep his facts straight.

The villains in Keen's narrative are a "pajama army" of mostly anonymous writers who spread gossip and scandal, "intellectual kleptomaniacs," who search Google to copy others' work and the "digital thieves" of media content in the post-Napster era.

For a technology industry used to basking in the glow of self-promotion, Keen's work is shocking for its unforgiving view of Silicon Valley's utopian aspirations.

The book "is designed as a grenade," Keen, a native of north London who now lives in California, said at a recent debate with bloggers and journalists in Berkeley. "It is not designed to be particularly fair or balanced."

The title of his polemic, "The Cult of the Amateur: How Today's Internet is Killing our Culture," attacks what he calls the "cut and paste" ethic of Web users, who he says are robbing professionals of their livelihoods.

The Web allows anyone to post their most intimate thoughts, views or even outright lies, without any editing, under the assumption that the crowd will correct any mistakes. Keen calls for efforts to balance out the Web's powers of instant publishing against society's need for accountability.

Here is Keen's own blog. I'll post a link to it in the Web Writers and Editors list.



The Revolution is Being Blogged
The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt: Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out,...

The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt:

Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out, thanks in large measure to the ingenuity of young people with the high-tech know-how to sidestep official attempts to gag them.

Worldwide news services such as the BBC, CNN and Al Jazeera are illustrating news reports with clandestine pictures and video footage that confirm the extent of the tragedy now unfolding in Burma.

The Irrawaddy is supplying a wide range of TV stations and publications with material obtained by its own sources.

“We are getting e-mailed pictures taken by mobile phones and digital cameras,” said The Irrawaddy’s Managing Editor, Kyaw Zwa Moe. “They are being sent in by people who hold private e-mail accounts, usually with Skype or Gmail. They don’t worry about the risk they are running—they just want the outside world to know what is happening.”

Many of Rangoon’s Internet shops remained closed on Thursday as the violent suppression of the peaceful demonstrations entered its second day. Traders Hotel in the city center, popular with foreign business people and journalists, was searched room by room for evidence of Internet use.

The worldwide demand for information about what is happening in Burma is so large that traffic on The Irrawaddy’s own Web site has more than doubled since the crackdown began.

More than 1 million hits were recorded on Wednesday, closing the site down for a while.

The Irrawaddy Web site has had 22 million hits so far this month, more than double recorded in a normal month.

Meanwhile, The Independent in the UK is quoting Burma's bloggers bearing witness to the unfolding revolution. For a link to some of those blogs ( mostly in Burmese, but the photos are eloquent), go to Rule of Lords.



Signs that this is the end of the PR world as we know it.
How social media is changing our lives

Social Media is indeed making changes in our lives.  Even Time Magazine, a bastion of old media, hailed user generated content as the single most influential change in 2006.

I caught Katie Paine's session at Executing Social Media in Atlanta yesterday - here are some indicators that your world is changing forever:.

  • You spend more time on Facebook than on email
  • Deadlines don't exist anymore - it's a 24 hour news cycle
  • You don't need the media to get your messages out
  • It's possible to create your own podcast or video for just a few hundred dollars and reach more people than you would with mainstream media
  • Companies like P & G are learning to let go control and co create marketing material with customers
  • People believe what's in Wikipedia and it gets page one position in Google for practically any search term
  • Google has replaced dictionaries, the thesaurus, encylopedias and yellow pages - it's become much more than a search tool
  • Measurement is easy - in a digital wolrd you can track most anything
  • Size no longer matters - it's who you reach, not how many
  • Screaming at your audience no longer works.  You have to start listening.

Her take away tip:  the most important thing you can do to succeed with marketing and PR today is listen and build trust. Be transparent, don't lie and don't fake it.

The one theme that was heard throughout the day was learn to listen.  It's no longer a mass media. one way dialogue.  Markets are conversations. The new media landscape is littered with campaigns that used old PR and marketing methods and failed.

But if you get it right the rewards are astounding.

See Also



All About GPRS
Dickens once said, \"never close your lips to those to whom you have opened your heart.\" Perhaps we can now say, \"never close your ..

An Online Editing Job in Canada
Just picked this up in my morning email: Editor / Curator Closing Date: August 10, 2007 Contract: Two to three days per week Location: Canada (virtual office) rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis. Responsibilities include assigning, editing and...

Just picked this up in my morning email:

Editor / Curator
Closing Date: August 10, 2007

Contract: Two to three days per week
Location: Canada (virtual office)

rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis.

Responsibilities include assigning, editing and posting stories, working with other editorial staff, planning
editorial calendar, image research, supervising editorial interns and volunteers, and some writing.

Candidates should have strong organizational skills, extensive editing experience, a demonstrated ability to
meet deadlines, a collaborative approach to teamwork, familiarity with Web editing, a creative approach to
working with limited financial resources, a knowledge of progressive politics and world affairs, combined with experience in progressive activism and a keen interest in the potential of Web 2.0 tools. At least three years experience in journalism or publishing, mainstream or alternative is required.

The editor works in a virtual office environment and can be based anywhere in Canada.

Please send cover letter, resume, references and a short writing sample outlining your vision for rabble.ca (one page max) by August 10th to rabble publisher Kim Elliott, jobs@rabble.ca. In the spirit of the virtual office, only electronic applications will be accepted. The subject line should read: rabble editor application.

Closing date for application: August 10, 2007
Start Date: early September 2007
Competitive remuneration rates

Please note: only candidates selected for an interview will be contacted.

rabble.ca is an employment equity employer.

Kim Elliott, Publisher
jobs@rabble.ca



An Important Lesson About Grassroots Media
Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media. Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and...

Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media.

Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and then goes on to analyze similar issues elsewhere:

If you look at the content that's on Backfence.com (and you can, since the servers are still running; there's just no new content being added to the site), it's predominantly press releases from local community groups, or local event announcements. Backfence staff did contribute content, but often of the same variety. There was some great content on Backfence.com, but to my eyes the bulk of it was pretty dull.

I see the same thing when I look at YourHub.com. The editors of YourHub can easily point to some great content that's been posted to the sites. But just as with our Enthusiast Group sites, the overall experience is a lot of average stuff punctuated by a lesser amount of great content.

As destination sites, I don't think that Backfence or YourHub work. My company's sites didn't work, which is why in hindsight I realize that a much higher level of professional content needed to be added into the mix. Quality matters.

Key in on that word, "destination," for a moment. If you're operating an online service that's keyed to user or citizen content submissions, I encourage you to think about how to utilize that content beyond just a destination website.

I don't expect YourHub-like sites to ever become huge traffic draws if they rely too heavily on user submissions. The quality just isn't there for them to be interesting -- especially in an Internet environment where there is so much high-quality news and information available elsewhere, for free.

It's a fine article with plenty of insights that web content developers should reflect upon.



Naomi Klein's new Shock Doctrine website
The first I heard about The Shock Doctrine: The Rise of Disaster Capitalism, Naomi Klein's new book, was in this morning's Globe and Mail, which gives her the front and back pages of the Focus section: a fetching photo on the whole front page, and a very positive profile by John Allemang on the back. The irony isn't lost on anyone. The foremost young critic of "disaster capitalism" is a...

The first I heard about The Shock Doctrine: The Rise of Disaster Capitalism, Naomi Klein's new book, was in this morning's Globe and Mail, which gives her the front and back pages of the Focus section: a fetching photo on the whole front page, and a very positive profile by John Allemang on the back.

The irony isn't lost on anyone. The foremost young critic of "disaster capitalism" is a superb marketer. Her new website is a knockout too. It even offers the promise of a video by Alfonso (Children of Men) Cuarón, promoting the book, starting September 9.

My main objection to the site is in the text, which runs in overlong paragraphs. Even Klein's most loyal followers may find it hard going.

Here's an excerpt from the home page, but re-paragraphed to make the text more accessible:

In THE SHOCK DOCTRINE, Naomi Klein explodes the myth that the global free market triumphed democratically.

Exposing the thinking, the money trail and the puppet strings behind the world-changing crises and wars of the last four decades, The Shock Doctrine is the gripping story of how America’s “free market” policies have come to dominate the world-- through the exploitation of disaster-shocked people and countries.

At the most chaotic juncture in Iraq’s civil war, a new law is unveiled that would allow Shell and BP to claim the country’s vast oil reserves…. Immediately following September 11, the Bush Administration quietly out-sources the running of the “War on Terror” to Halliburton and Blackwater…. After a tsunami wipes out the coasts of Southeast Asia, the pristine beaches are auctioned off to tourist resorts.... New Orleans’s residents, scattered from Hurricane Katrina, discover that their public housing, hospitals and schools will never be reopened….

These events are examples of “the shock doctrine”: using the public’s disorientation following massive collective shocks – wars, terrorist attacks, or natural disasters -- to achieve control by imposing economic shock therapy.

Sometimes, when the first two shocks don’t succeed in wiping out resistance, a third shock is employed: the electrode in the prison cell or the Taser gun on the streets.

I would also consider turning the third paragraph into a bulleted list, for the same reason I've broken up the paragraphs: To increase the number of shocks or jolts the reader experiences.

The beginnings and ends of sentences and paragraphs are the hot spots where readers pay most attention and respond most strongly. In online text, end-of-sentence jolts lose impact in the middle of a paragraph. So short sentences, short paragraphs, boldface subheads, and bulleted lists work most effectively for most online readers.

Yes, some of us are more comfortable reading long, complex texts on paper. For those readers, the website should offer downloadable or printer-friendly versions.

I'll follow the development of this site with great interest.



Legal Hazards of Writing Online
Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt: Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status. Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments...

Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt:

Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status.

Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments about him.

In another recent case, Montreal art-gallery owner Chris (Zeke) Hand has found himself on the receiving end of a lawsuit as a result of something he wrote on the blog he maintains for Zeke's Gallery.

Warren Kinsella, a prominent blogger and newspaper columnist, sued another blogger for libel last year, but settled the case after the blogger apologized for his remarks and paid Kinsella's legal costs.

Zeke, also known as Chris Hand, is being sued for libel for comments he posted on his blog in Montreal. ‘Once you start dragging things into court, I do tend to dig my heels in,’ he says.

And p2pnet, a British Columbia-based news site that writes about file-sharing, is still fighting a libel lawsuit launched by Kazaa tycoon Nikki Hemming based on comments that were posted on an article about the company.

Read the whole item.


Tuesday, December 18, 2007

Internet Audiences Growing: How Will You Respond?

Internet Audiences Growing: How Will You Respond?

Carl Galletti Recommends

Free Bonus Gifts

American Red Cross Disaster Relief via Amazon

Examples of Really Good Bullets

Copywriting Course

FONTs for Windows and Macintosh

The Robert Collier Letter Book by Robert Collier

How to Get Your Book Published: Quicktime Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

Top Internet Marketer Carl Galletti has a birthday this Thanksgiving

Monday, December 17, 2007

How To Transfer Tapes

How To Transfer Tapes

Free Bonus Gifts

Add My Blog To Your My Yahoo! Page

How to Get Your Book Published: Windows Media Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

iPodder.org : What is podcasting?

Internet Audiences Growing: How Will You Respond?

More from Google CEO, Eric Schmidt

The Robert Collier Letter Book by Robert Collier

Carl Galletti Recommends

How to Get Your Book Published: Quicktime Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

Examples of Really Good Bullets

Million Dollar Product Creation Secrets just released!

$10,652.00 in Bonuses for Shawn Casey's "How To Make An Absolute Fortune..."

Microsoft Announces New Search Engine - opens war for Internet dominance

Frank Kern Audio and PDF Leaked to Public

Internet Marketing Blog Directory

Copywriting Course

When Works Pass Into The Public Domain

Keyword Tool

How to Launch Your Career as an Author, Get Your Book Published and Get Book Publicity: MP3 Audio
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors. Visit www.EverythingYouShouldKnow.com for more details

Sunday, December 16, 2007

Arielle Ford, Publicist biography

Arielle Ford, Publicist biography
Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

Downloadable Material from Writing for the Web 3.0
If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful. Download W4WCDItems.doc Download webwriting_intro.ppt

If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful.

Download W4WCDItems.doc

Download webwriting_intro.ppt



Starting a new blog
I don't where I got this preoccupation with disaster. But when I'm not teaching business writing or blogging about H5N1, I try to follow the climate-change issue. After thinking about it for a while, I've started a new blog, Homage to Arrhenius to try to educate myself more systematically. Svante Arrhenius was the scientist who over a century ago identified the influence of greenhouse gases on the earth's climate. You're...

I don't where I got this preoccupation with disaster. But when I'm not teaching business writing or blogging about H5N1, I try to follow the climate-change issue.

After thinking about it for a while, I've started a new blog, Homage to Arrhenius to try to educate myself more systematically. Svante Arrhenius was the scientist who over a century ago identified the influence of greenhouse gases on the earth's climate.

You're welcome to pop over and take a look, and if you have any suggestions, I'd be grateful to have them.



Are We Yahoos and Thieves?
Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt: Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter. Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and...

Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt:

Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter.

Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and other popularity-driven sites.

"Millions and millions of exuberant monkeys ... are creating an endless digital forest of mediocrity," Keen writes in a book published Tuesday.

His views have infuriated bloggers and others, especially in Silicon Valley, who argue he is an elitist intellectual, a conservative pining for a return to old ways, and a writer who cannot keep his facts straight.

The villains in Keen's narrative are a "pajama army" of mostly anonymous writers who spread gossip and scandal, "intellectual kleptomaniacs," who search Google to copy others' work and the "digital thieves" of media content in the post-Napster era.

For a technology industry used to basking in the glow of self-promotion, Keen's work is shocking for its unforgiving view of Silicon Valley's utopian aspirations.

The book "is designed as a grenade," Keen, a native of north London who now lives in California, said at a recent debate with bloggers and journalists in Berkeley. "It is not designed to be particularly fair or balanced."

The title of his polemic, "The Cult of the Amateur: How Today's Internet is Killing our Culture," attacks what he calls the "cut and paste" ethic of Web users, who he says are robbing professionals of their livelihoods.

The Web allows anyone to post their most intimate thoughts, views or even outright lies, without any editing, under the assumption that the crowd will correct any mistakes. Keen calls for efforts to balance out the Web's powers of instant publishing against society's need for accountability.

Here is Keen's own blog. I'll post a link to it in the Web Writers and Editors list.



Is the Kindle the Next Big Thing?
According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.

According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.



Web text versus web copy
Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman. The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this: how...

Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman.

The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this:

how do you reconcile people-read-less with SEO[search engine optimization]?

cutting the fat and natural language help both

so does using markup so important words are in headlines

can sometimes get funding for editing content by saying will help SEO

what are some questions to determine what’s brand-appropriate?

discovery process. what materials have you already produced
about yourselves?

what do you know about your stakeholders? compare with real users.

there are no good books about copy

there are good ones about writing for the web, but they don’t address
these issues - i.e. Crawford Killian, Writing for the Web
Zeldman is thinking of writing this

pronouns in copy? used to be more we, now with blogging more I

Of course I'm delighted about the compliment from Zeldman. He's one of the best thinkers about the web and on the web. I would love to see (and buy) his book on web copy. But the field isn't entirely empty. Nick Usborne has done some real pioneering in this field.

Web copy is text designed to sell; text designed to inform and persuade is also copy. So the two genres overlap to a considerable extent.

That last note about pronouns reflects an important point. Good copy in any medium needs the "you attitude," in which the writers pay more attention to the reader than to themselves or their organization. (The We We Monitor, also listed in Webwriting Resources, provides a useful reality check on corporate egomania.)

So to the extent that web writers in general, and web copywriters in particular, talk about themselves, they put themselves at a disadvantage.

But the "I" of a corporate blogger may evade this hazard. We turn to such an individual when we want a relationship with an informed person who clearly wants a relationship with us. So he or she can rant on about "I think this" or "I wonder about that" and still maintain our interest and respect.

I've seen this happen on a couple of my own blogs. Ask the English Teacher is almost entirely user-driven: The posts are based on visitor questions about English usage, and my answers reflect my own (sometimes cranky) views on good usage. (Some commenters beg to differ with those views, I'm glad to say.)

On H5N1, which is essentially a clipping service about avian flu, some visitors credit me with far more authority than I have. A few even email me to ask when the pandemic will start. This is actually a little scary. So when I do venture an opinion, it's usually with the reminder that I'm an elderly Canadian teacher of business writing, not an epidemiologist.

The key seems to be to convey, both verbally and nonverbally, that the corporate blogger really has the customer/visitor's best interests at heart. Verbally, the text should be clear, simple, suitable in tone, and you-oriented. Nonverbally, the site itself and the text layout should be inviting, navigable, and full of "good news surprises" like links and other resources that the visitor finds useful.

If anything, the nonverbal aspects of the site are likely to be more persuasive than anything we actually put in our copy...because when people sense a clash between the verbal message and the nonverbal message, they believe the nonverbal message every time.



Which search engines to target?
Some search engine ti

Tips for a New Website
It\'s not easy not easy to promote your website or get sales initially. Following the tips given in this column can at least give your Web site ..

The Next Big Thing
Embedded software, Wireless Net, P2P, Real time movies, and Medicare are some of the often heard phrases used to describe the next big thing on the ..

An Important Lesson About Grassroots Media
Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media. Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and...

Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media.

Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and then goes on to analyze similar issues elsewhere:

If you look at the content that's on Backfence.com (and you can, since the servers are still running; there's just no new content being added to the site), it's predominantly press releases from local community groups, or local event announcements. Backfence staff did contribute content, but often of the same variety. There was some great content on Backfence.com, but to my eyes the bulk of it was pretty dull.

I see the same thing when I look at YourHub.com. The editors of YourHub can easily point to some great content that's been posted to the sites. But just as with our Enthusiast Group sites, the overall experience is a lot of average stuff punctuated by a lesser amount of great content.

As destination sites, I don't think that Backfence or YourHub work. My company's sites didn't work, which is why in hindsight I realize that a much higher level of professional content needed to be added into the mix. Quality matters.

Key in on that word, "destination," for a moment. If you're operating an online service that's keyed to user or citizen content submissions, I encourage you to think about how to utilize that content beyond just a destination website.

I don't expect YourHub-like sites to ever become huge traffic draws if they rely too heavily on user submissions. The quality just isn't there for them to be interesting -- especially in an Internet environment where there is so much high-quality news and information available elsewhere, for free.

It's a fine article with plenty of insights that web content developers should reflect upon.



How to Get Your Book Published: Quicktime Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

Hazards of Online Writing
Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links): The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first...

Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links):

The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first place.

This is becoming more apparent with the emergence of social neuroscience, the study of what happens in the brains of people as they interact. New findings have uncovered a design flaw at the interface where the brain encounters a computer screen: there are no online channels for the multiple signals the brain uses to calibrate emotions.

Face-to-face interaction, by contrast, is information-rich. We interpret what people say to us not only from their tone and facial expressions, but also from their body language and pacing, as well as their synchronization with what we do and say.

Most crucially, the brain’s social circuitry mimics in our neurons what’s happening in the other person’s brain, keeping us on the same wavelength emotionally. This neural dance creates an instant rapport that arises from an enormous number of parallel information processors, all working instantaneously and out of our awareness.

In contrast to a phone call or talking in person, e-mail can be emotionally impoverished when it comes to nonverbal messages that add nuance and valence to our words. The typed words are denuded of the rich emotional context we convey in person or over the phone.



Commenting on a Commenter's Site
If you visit the Comments list, you'll see that someone going by "Juno 888" recently commented on Rottweilers, a post I made in the early days of this site. (All the other responses date back to 2003, so this really is ancient history. My post even includes a broken link to a 1996 article.) Juno 888 may well be right that my comments were pure drivel. Publish twenty books and...

If you visit the Comments list, you'll see that someone going by "Juno 888" recently commented on Rottweilers, a post I made in the early days of this site. (All the other responses date back to 2003, so this really is ancient history. My post even includes a broken link to a 1996 article.)

Juno 888 may well be right that my comments were pure drivel. Publish twenty books and a thousand articles (plus numberless blog posts), and your drivel content is likely to be fairly high.

But since the commenter had also listed their own URL, I visited it and found it technically interesting. I sent a fairly detailed critique in an email, but my message bounced; Juno888's address "has been disabled or discontinued."

What a shame. Maybe the site isn't even Juno888's. Some folks are eager to share their opinions, but not their names.

But I hate to waste web analysis, so here's what I suggested about the site:

Hi, Juno--

We'll have to agree to disagree about my analysis of The Anti-Idiotarian Rottweiler, but since you provided your URL, it seems only fair that I offer some comments on it...after all, web text and design are one of my specialties. Moreover, I teach communications and marketing to tourism students, so a site like yours is professionally interesting as well.

Overall look of the 1Explore site is super--good mix of blues, attractive but not obtrusive graphics. I like the wavy curves in the banner. The two-column layout works pretty well.

Big recommendation for the home page: Shorten the sentences, shorten the paragraphs (6-7 lines max), and break up the text still more with two or three subheads. A stronger contrast between light-blue background and dark-blue text would also help. (See how the right-column text stands out so well against a white background?)

This is your site's first impression, and it should be an inviting one, attracting readers to find one welcome surprise after another before moving on to the various packages and the other pages. (I realize some people strongly prefer a sans serif font for webtext, and I use sans serif myself on some of my sites, but for relatively long text, serif fonts are more readable.)

As for the other pages--please ditch the "website under construction" graphic. That may be the first such piece of dancing boloney I've seen since the 1990s, and it was hokey even back then. If the site's under construction, it shouldn't be out on the web in the first place--all you're doing is wasting visitors' time and annoying them.

Webwriting really relies on the "you" attitude--putting the reader right in the center of the story. Your home page starts with "We," which tells us we're not the real object of your interest. Consider:

You're going to enjoy the best accommodation in paradise!

It would also help if the home page gave clear instructions on what to do to get into such accommodation.

Put yourself in your visitors' shoes, imagine what they're looking for, and offer it to them. They'll understand that you really want to help them, and they'll respond accordingly.

Hope this helps--best of luck with the enterprise!

Cheers,
Crawford



Content is King on a Website
Content can make or break a website. The power of the written word has been witnessed many a time. Products have become success stories, resumes trans ..

A Small Commercial Spot
You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver. Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers...

You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver.

Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers some of the very best online writing anywhere.

If you can add to its readership by becoming a free weekly subscriber to its newsletter, I'd take it as your vote of support for what I'm doing here.



When governments don't understand the web
Between school and a book and other blogging, I've been neglecting this site. But this afternoon I posted an item on my H5N1 blog that has a lot to do with webwriters' problems: When governments don't understand the web.

Between school and a book and other blogging, I've been neglecting this site. But this afternoon I posted an item on my H5N1 blog that has a lot to do with webwriters' problems: When governments don't understand the web.



On Blurbs and Summaries
Via Poynter Online, a lively and link-rich article by Chip Scanlan: B is for Blurb, S is for Summary. Blurbs can be very effective at drawing readers into the whole story.

Via Poynter Online, a lively and link-rich article by Chip Scanlan: B is for Blurb, S is for Summary. Blurbs can be very effective at drawing readers into the whole story.



What Makes Good Webwriting?
A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web? Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to...

A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web?

Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to tinker with the text to make it readable.

For example, some scientific abstracts are solid blocks of text, 200 or 300 words long. I can't edit them, but I can re-paragraph them to make them easier to read.

News reports are often more reader-friendly, full of one-sentence paragraphs. The sentences, however, may run to 40 or more words—and it's often the first paragraph that tries to create an "abstract" of the whole story. (When I excerpt the text anyway, I usually apologize for the style.)

In other cases, the text may be concise and well-paragraphed, but appallingly displayed. Some poor souls are still stuck in 1996, proudly publishing white text sprawled across a black background clear across the screen.

Others have crisp black text on a white background. But the lines run to 15 or 20 words. Here's an example from Jakob Nielsen's Alertbox, which is OK but could be much better with shorter lines. He hasn't changed his format in years, and he should have.

Subheads Help
Subheads can break up the text still more and provide landmarks. Too many webwriters neglect this simple aid to readers.

Of course, sometimes a text is on a website only to be printed off and read on paper. In that case, it just has to be readable when printed.

You're welcome to visit H5N1 and my other blogs to see how I try to live by my own rules.

Judge the Top Blogs on Their Writing!
But here's another suggestion. Visit Technorati: Popular Blogs and see what you think of the writing on some of the top sites.

Does Engadget's shimmering prose enshrine it as #1 blog? Is Michelle Malkin (#11)a better webwriter than Guy Kawasaki(#15)?

Or are other factors at work in these high-traffic, high-impact sites? I'd love to hear your comments.



Marketing Online Writing
I've been happily writing for The Tyee for several years. It's a lively online magazine with a focus on British Columbia but with plenty of attention to the rest of the world. The Tyee is now trying a little viral marketing to attract more readers: Tyee: Join Us! I'd be interested to hear your reactions to this approach. The Tyee has also published a survey of Independent Media: Vibrant and...

I've been happily writing for The Tyee for several years. It's a lively online magazine with a focus on British Columbia but with plenty of attention to the rest of the world. The Tyee is now trying a little viral marketing to attract more readers: Tyee: Join Us! I'd be interested to hear your reactions to this approach.

The Tyee has also published a survey of Independent Media: Vibrant and Growing.

By the way, I've just published a piece on avian flu in The Tyee.

I'd love to hear about other good online magazines, especially in Europe, Asia, and Latin America—in any language.



Split Run Testing
If you are a webpreneur, split testing is a definite recommendation. Not only it increases sales but also lets go of unnecessary graphics and copy. A ..

Everything you wanted to know about Copyrights


Legal Hazards of Writing Online
Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt: Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status. Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments...

Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt:

Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status.

Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments about him.

In another recent case, Montreal art-gallery owner Chris (Zeke) Hand has found himself on the receiving end of a lawsuit as a result of something he wrote on the blog he maintains for Zeke's Gallery.

Warren Kinsella, a prominent blogger and newspaper columnist, sued another blogger for libel last year, but settled the case after the blogger apologized for his remarks and paid Kinsella's legal costs.

Zeke, also known as Chris Hand, is being sued for libel for comments he posted on his blog in Montreal. ‘Once you start dragging things into court, I do tend to dig my heels in,’ he says.

And p2pnet, a British Columbia-based news site that writes about file-sharing, is still fighting a libel lawsuit launched by Kazaa tycoon Nikki Hemming based on comments that were posted on an article about the company.

Read the whole item.


Saturday, December 15, 2007

Arielle Ford, Publicist biography

Arielle Ford, Publicist biography
Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

How to Get Your Book Published: Quicktime Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

Getting in Newspapers . . . Easy for our clients


Write a Book and Get Your Book Published: Subscribe to America's Most Successful Book Publicist's Newsletter Today
Sign up for the free HOW TO GET YOUR BOOK PUBLISHED and PUBLICIZED newsletter from Arielle Ford. In case you don't know Arielle by name, she's publicized hundreds of authors and books. 11 of which are #1 Bestsellers. Her clients include Deepak Chopra, Wayne Dyer, Neale Donald Walsch, Dean Ornish, Jon Gordon, Debbie Ford, Jack Canfield and Mark Victor Hansen. Arielle has compiled a list of nearly every question a first-time or experienced author wants to know about publishing, publicity, building a platform and the book business. Every issue is jam-packed with answers to the questions that get your book published and you booked on radio, television, newspapers and magazines.

Visit the Book Publicity Gallery to see Documents and Photos of Successful Book Publicity Tours and Information.
Visit this link for a whole gallery full of scans from the NY Times and Publisher's Weekly.

How to Launch Your Career as an Author, Get Your Book Published and Get Book Publicity: MP3 Audio
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors. Visit www.EverythingYouShouldKnow.com for more details

Getting Your Book on National TV - 8 Tips


How to Get Your Book Published: Windows Media Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

Publicity for Books

Friday, December 14, 2007

Will E-Publishing Become the New Leader?

Will E-Publishing Become the New Leader?
Let the truth be told I am not a big supporter of e-books even though I wrote an entry earlier with regards to the advantages of them. Though I am not a fan, e-books are good for one thing, and that is establishing yourself as an expert.

Thursday, December 13, 2007

An Online Editing Job in Canada

An Online Editing Job in Canada
Just picked this up in my morning email: Editor / Curator Closing Date: August 10, 2007 Contract: Two to three days per week Location: Canada (virtual office) rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis. Responsibilities include assigning, editing and...

Just picked this up in my morning email:

Editor / Curator
Closing Date: August 10, 2007

Contract: Two to three days per week
Location: Canada (virtual office)

rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis.

Responsibilities include assigning, editing and posting stories, working with other editorial staff, planning
editorial calendar, image research, supervising editorial interns and volunteers, and some writing.

Candidates should have strong organizational skills, extensive editing experience, a demonstrated ability to
meet deadlines, a collaborative approach to teamwork, familiarity with Web editing, a creative approach to
working with limited financial resources, a knowledge of progressive politics and world affairs, combined with experience in progressive activism and a keen interest in the potential of Web 2.0 tools. At least three years experience in journalism or publishing, mainstream or alternative is required.

The editor works in a virtual office environment and can be based anywhere in Canada.

Please send cover letter, resume, references and a short writing sample outlining your vision for rabble.ca (one page max) by August 10th to rabble publisher Kim Elliott, jobs@rabble.ca. In the spirit of the virtual office, only electronic applications will be accepted. The subject line should read: rabble editor application.

Closing date for application: August 10, 2007
Start Date: early September 2007
Competitive remuneration rates

Please note: only candidates selected for an interview will be contacted.

rabble.ca is an employment equity employer.

Kim Elliott, Publisher
jobs@rabble.ca



Hazards of Online Writing
Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links): The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first...

Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links):

The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first place.

This is becoming more apparent with the emergence of social neuroscience, the study of what happens in the brains of people as they interact. New findings have uncovered a design flaw at the interface where the brain encounters a computer screen: there are no online channels for the multiple signals the brain uses to calibrate emotions.

Face-to-face interaction, by contrast, is information-rich. We interpret what people say to us not only from their tone and facial expressions, but also from their body language and pacing, as well as their synchronization with what we do and say.

Most crucially, the brain’s social circuitry mimics in our neurons what’s happening in the other person’s brain, keeping us on the same wavelength emotionally. This neural dance creates an instant rapport that arises from an enormous number of parallel information processors, all working instantaneously and out of our awareness.

In contrast to a phone call or talking in person, e-mail can be emotionally impoverished when it comes to nonverbal messages that add nuance and valence to our words. The typed words are denuded of the rich emotional context we convey in person or over the phone.



Commenting on a Commenter's Site
If you visit the Comments list, you'll see that someone going by "Juno 888" recently commented on Rottweilers, a post I made in the early days of this site. (All the other responses date back to 2003, so this really is ancient history. My post even includes a broken link to a 1996 article.) Juno 888 may well be right that my comments were pure drivel. Publish twenty books and...

If you visit the Comments list, you'll see that someone going by "Juno 888" recently commented on Rottweilers, a post I made in the early days of this site. (All the other responses date back to 2003, so this really is ancient history. My post even includes a broken link to a 1996 article.)

Juno 888 may well be right that my comments were pure drivel. Publish twenty books and a thousand articles (plus numberless blog posts), and your drivel content is likely to be fairly high.

But since the commenter had also listed their own URL, I visited it and found it technically interesting. I sent a fairly detailed critique in an email, but my message bounced; Juno888's address "has been disabled or discontinued."

What a shame. Maybe the site isn't even Juno888's. Some folks are eager to share their opinions, but not their names.

But I hate to waste web analysis, so here's what I suggested about the site:

Hi, Juno--

We'll have to agree to disagree about my analysis of The Anti-Idiotarian Rottweiler, but since you provided your URL, it seems only fair that I offer some comments on it...after all, web text and design are one of my specialties. Moreover, I teach communications and marketing to tourism students, so a site like yours is professionally interesting as well.

Overall look of the 1Explore site is super--good mix of blues, attractive but not obtrusive graphics. I like the wavy curves in the banner. The two-column layout works pretty well.

Big recommendation for the home page: Shorten the sentences, shorten the paragraphs (6-7 lines max), and break up the text still more with two or three subheads. A stronger contrast between light-blue background and dark-blue text would also help. (See how the right-column text stands out so well against a white background?)

This is your site's first impression, and it should be an inviting one, attracting readers to find one welcome surprise after another before moving on to the various packages and the other pages. (I realize some people strongly prefer a sans serif font for webtext, and I use sans serif myself on some of my sites, but for relatively long text, serif fonts are more readable.)

As for the other pages--please ditch the "website under construction" graphic. That may be the first such piece of dancing boloney I've seen since the 1990s, and it was hokey even back then. If the site's under construction, it shouldn't be out on the web in the first place--all you're doing is wasting visitors' time and annoying them.

Webwriting really relies on the "you" attitude--putting the reader right in the center of the story. Your home page starts with "We," which tells us we're not the real object of your interest. Consider:

You're going to enjoy the best accommodation in paradise!

It would also help if the home page gave clear instructions on what to do to get into such accommodation.

Put yourself in your visitors' shoes, imagine what they're looking for, and offer it to them. They'll understand that you really want to help them, and they'll respond accordingly.

Hope this helps--best of luck with the enterprise!

Cheers,
Crawford



Can You Make a Living Writing Web Content?
An email arrived recently: I want to make a living writing content for websites. I have spent the past few decades raising children and working as an elementary school teacher. Teaching just isn't working for me anymore and I intend to return to university in several years for a completely different kind of degree. In the meantime, however, I am a single mother with one ten-year-old still in the nest....

An email arrived recently:
I want to make a living writing content for websites. I have spent the past few decades raising children and working as an elementary school teacher. Teaching just isn't working for me anymore and I intend to return to university in several years for a completely different kind of degree. In the meantime, however, I am a single mother with one ten-year-old still in the nest. What do you think are the most important things for me to focus on and do in order to become a financially successful online writer?

I explained that I've been in a fortunate situation, making a living from teaching while exploring webwriting as a sideline. What I've learned has improved my teaching, but I haven't had to pay the groceries out of my webwriting income.

So I'll turn the question over to people who drop in here. What makes for a successful career as an online writer?



Marketing Online Writing
I've been happily writing for The Tyee for several years. It's a lively online magazine with a focus on British Columbia but with plenty of attention to the rest of the world. The Tyee is now trying a little viral marketing to attract more readers: Tyee: Join Us! I'd be interested to hear your reactions to this approach. The Tyee has also published a survey of Independent Media: Vibrant and...

I've been happily writing for The Tyee for several years. It's a lively online magazine with a focus on British Columbia but with plenty of attention to the rest of the world. The Tyee is now trying a little viral marketing to attract more readers: Tyee: Join Us! I'd be interested to hear your reactions to this approach.

The Tyee has also published a survey of Independent Media: Vibrant and Growing.

By the way, I've just published a piece on avian flu in The Tyee.

I'd love to hear about other good online magazines, especially in Europe, Asia, and Latin America—in any language.



A glimpse of Cuban blogging
Via the Vancouver Sun, a Reuters report: Cubans go to unusual lengths to post blogs. Excerpt: For Cuba's freelance bloggers, the difficulties in getting online can mean days, weeks and even months between one post and the next. "My access to Internet is very irregular," said the anonymous author of a blog called My island at midday. "Like all things in Cuba, one has to resolve the problem of scarcity...

Via the Vancouver Sun, a Reuters report: Cubans go to unusual lengths to post blogs. Excerpt:

For Cuba's freelance bloggers, the difficulties in getting online can mean days, weeks and even months between one post and the next.

"My access to Internet is very irregular," said the anonymous author of a blog called My island at midday.

"Like all things in Cuba, one has to resolve the problem of scarcity by hook or by crook, be it Internet or toilet paper," he told Reuters by e-mail.

The Cuban government blames the limited Internet access on the U.S. sanctions that bar Cuba from hooking up to underwater fiber-optic cables that run just 12 miles offshore, a highway of broadband communication.

Instead Cuba must use expensive satellite uplinks to connect to the Internet via countries such as Canada, Chile and Brazil.

Critics say that is just a pretext to maintain control over the Internet, a powerful tool that some believe could play the same role in spreading information in Cuba as the fax machine played in the dismantling of the Soviet Union.

The story has links to three or four blogs—all in Spanish. In general, they're pretty well designed. I understand Spanish fairly well, and these blogs' layouts make the text readable. Any comments on them?



What Do You Need Help With?
Looking at the list of categories that are covered here on my Website Development Training blog, what topics would you most like to see more articles about?   - Basic Blogging Tips   - Basic Computer Tips   - Google Techniques   - Motivational Articles   - Online Business Tips   - Online Marketing Tips   - Search Engine Articles   - Website [...]

America.edu a Quality Resource
There has been a lot of talk on and off for a few years now that perhaps Google gives special attention (weight) to .edu links coming into your website. It is easy to see why people might think that way, but in reality .edu sites just tend to be higher quality authority sites that attract [...]

Is the Kindle the Next Big Thing?
According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.

According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.



Web text versus web copy
Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman. The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this: how...

Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman.

The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this:

how do you reconcile people-read-less with SEO[search engine optimization]?

cutting the fat and natural language help both

so does using markup so important words are in headlines

can sometimes get funding for editing content by saying will help SEO

what are some questions to determine what’s brand-appropriate?

discovery process. what materials have you already produced
about yourselves?

what do you know about your stakeholders? compare with real users.

there are no good books about copy

there are good ones about writing for the web, but they don’t address
these issues - i.e. Crawford Killian, Writing for the Web
Zeldman is thinking of writing this

pronouns in copy? used to be more we, now with blogging more I

Of course I'm delighted about the compliment from Zeldman. He's one of the best thinkers about the web and on the web. I would love to see (and buy) his book on web copy. But the field isn't entirely empty. Nick Usborne has done some real pioneering in this field.

Web copy is text designed to sell; text designed to inform and persuade is also copy. So the two genres overlap to a considerable extent.

That last note about pronouns reflects an important point. Good copy in any medium needs the "you attitude," in which the writers pay more attention to the reader than to themselves or their organization. (The We We Monitor, also listed in Webwriting Resources, provides a useful reality check on corporate egomania.)

So to the extent that web writers in general, and web copywriters in particular, talk about themselves, they put themselves at a disadvantage.

But the "I" of a corporate blogger may evade this hazard. We turn to such an individual when we want a relationship with an informed person who clearly wants a relationship with us. So he or she can rant on about "I think this" or "I wonder about that" and still maintain our interest and respect.

I've seen this happen on a couple of my own blogs. Ask the English Teacher is almost entirely user-driven: The posts are based on visitor questions about English usage, and my answers reflect my own (sometimes cranky) views on good usage. (Some commenters beg to differ with those views, I'm glad to say.)

On H5N1, which is essentially a clipping service about avian flu, some visitors credit me with far more authority than I have. A few even email me to ask when the pandemic will start. This is actually a little scary. So when I do venture an opinion, it's usually with the reminder that I'm an elderly Canadian teacher of business writing, not an epidemiologist.

The key seems to be to convey, both verbally and nonverbally, that the corporate blogger really has the customer/visitor's best interests at heart. Verbally, the text should be clear, simple, suitable in tone, and you-oriented. Nonverbally, the site itself and the text layout should be inviting, navigable, and full of "good news surprises" like links and other resources that the visitor finds useful.

If anything, the nonverbal aspects of the site are likely to be more persuasive than anything we actually put in our copy...because when people sense a clash between the verbal message and the nonverbal message, they believe the nonverbal message every time.



The Plagiarism Problem
A commenter posted an innocuous message a few minutes ago, but when I went to the commenter's URL, it advertised "undetectable and plagiarism-free" essays for sale. I zapped it as comment spam, but it also hit a sore spot. This semester I flunked four students and gave a D to a fifth, all because of plagiarized work. It was the worst outbreak I've seen in years, and after forty years...

A commenter posted an innocuous message a few minutes ago, but when I went to the commenter's URL, it advertised "undetectable and plagiarism-free" essays for sale. I zapped it as comment spam, but it also hit a sore spot.

This semester I flunked four students and gave a D to a fifth, all because of plagiarized work. It was the worst outbreak I've seen in years, and after forty years in the college teaching business I think I'm pretty good at spotting it. Probably not good enough, though: All these cases involved simple cut and paste from websites. All I had to do was type a typical sentence from an essay into Google Advanced Search, and bingo—the source was usually the first hit.

Back in the dim days of typewritten essays and print sources, this was what I called lazy plagiarism: transcribing almost random chunks from easily accessed published sources. Smarter plagiarists went to the trouble of finding more obscure sources. I'm sure their descendants are using sources like my spammer's, or otherwise swiping stuff not easily found on the web.

I've even found a few folks who plagiarized my writing advice, presenting it as their own. Since this material is also available in different, copyrighted form in my book on writing SF and fantasy, my publisher always swings into action with highly intimidating emails that get the material removed very quickly indeed.

In some cases it's flattering to be quoted at length, as long as one's cited as the source, and plagiarism might be seen as the insincerest form of flattery. But it's clearly a major problem for educators, and no doubt for web writers and editors as well. So I'm curious to know if you've run into problems with people swiping your stuff—whether you've written it for your own purposes or for your client/employer. And where do you draw the line between common knowledge and intellectual property?

It should be a fascinating discussion, but I won't be able to take part in it until sometime late in the month: This afternoon my wife and I are off for Ottawa on a family visit. I won't have much computer access until I'm home, which is probably just as well...I hope to make some progress, in longhand, on my long-neglected novel.



How to Become an Online Celebrity by Emulating Jay Leno
Jay Leno's star on the Hollywood Walk of Fame by Te lo juro por Madonna Many of us who are creating content are doing so with the clear motivation of building an online personal brand. There are lots of venues...

links for 2007-11-27
The Blogger's Guide to SEO (tags: Blogs SEO Search Marketing) Tweet'l - The short URLs built for Twitter (tags: twitter Tools) Ten Lessons for Marketers Using Viral Videos Tips from Jedi Master (and friend) Kevin Nalty. (tags: Marketing viral Video...

Housekeeping
Spam has become such a nuisance that I've had to require TypeKey authentication for comments. I apologize for the inconvenience.

Spam has become such a nuisance that I've had to require TypeKey authentication for comments. I apologize for the inconvenience.



Google Reader Now Recommends Feeds
Google Reader has added a feature that recommends feeds for you. Recommendations for new feeds are generated by comparing your interests with the feeds of users similar to you as well as by looking at your web history. A help...

An Important Lesson About Grassroots Media
Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media. Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and...

Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media.

Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and then goes on to analyze similar issues elsewhere:

If you look at the content that's on Backfence.com (and you can, since the servers are still running; there's just no new content being added to the site), it's predominantly press releases from local community groups, or local event announcements. Backfence staff did contribute content, but often of the same variety. There was some great content on Backfence.com, but to my eyes the bulk of it was pretty dull.

I see the same thing when I look at YourHub.com. The editors of YourHub can easily point to some great content that's been posted to the sites. But just as with our Enthusiast Group sites, the overall experience is a lot of average stuff punctuated by a lesser amount of great content.

As destination sites, I don't think that Backfence or YourHub work. My company's sites didn't work, which is why in hindsight I realize that a much higher level of professional content needed to be added into the mix. Quality matters.

Key in on that word, "destination," for a moment. If you're operating an online service that's keyed to user or citizen content submissions, I encourage you to think about how to utilize that content beyond just a destination website.

I don't expect YourHub-like sites to ever become huge traffic draws if they rely too heavily on user submissions. The quality just isn't there for them to be interesting -- especially in an Internet environment where there is so much high-quality news and information available elsewhere, for free.

It's a fine article with plenty of insights that web content developers should reflect upon.



Naomi Klein's new Shock Doctrine website
The first I heard about The Shock Doctrine: The Rise of Disaster Capitalism, Naomi Klein's new book, was in this morning's Globe and Mail, which gives her the front and back pages of the Focus section: a fetching photo on the whole front page, and a very positive profile by John Allemang on the back. The irony isn't lost on anyone. The foremost young critic of "disaster capitalism" is a...

The first I heard about The Shock Doctrine: The Rise of Disaster Capitalism, Naomi Klein's new book, was in this morning's Globe and Mail, which gives her the front and back pages of the Focus section: a fetching photo on the whole front page, and a very positive profile by John Allemang on the back.

The irony isn't lost on anyone. The foremost young critic of "disaster capitalism" is a superb marketer. Her new website is a knockout too. It even offers the promise of a video by Alfonso (Children of Men) Cuarón, promoting the book, starting September 9.

My main objection to the site is in the text, which runs in overlong paragraphs. Even Klein's most loyal followers may find it hard going.

Here's an excerpt from the home page, but re-paragraphed to make the text more accessible:

In THE SHOCK DOCTRINE, Naomi Klein explodes the myth that the global free market triumphed democratically.

Exposing the thinking, the money trail and the puppet strings behind the world-changing crises and wars of the last four decades, The Shock Doctrine is the gripping story of how America’s “free market” policies have come to dominate the world-- through the exploitation of disaster-shocked people and countries.

At the most chaotic juncture in Iraq’s civil war, a new law is unveiled that would allow Shell and BP to claim the country’s vast oil reserves…. Immediately following September 11, the Bush Administration quietly out-sources the running of the “War on Terror” to Halliburton and Blackwater…. After a tsunami wipes out the coasts of Southeast Asia, the pristine beaches are auctioned off to tourist resorts.... New Orleans’s residents, scattered from Hurricane Katrina, discover that their public housing, hospitals and schools will never be reopened….

These events are examples of “the shock doctrine”: using the public’s disorientation following massive collective shocks – wars, terrorist attacks, or natural disasters -- to achieve control by imposing economic shock therapy.

Sometimes, when the first two shocks don’t succeed in wiping out resistance, a third shock is employed: the electrode in the prison cell or the Taser gun on the streets.

I would also consider turning the third paragraph into a bulleted list, for the same reason I've broken up the paragraphs: To increase the number of shocks or jolts the reader experiences.

The beginnings and ends of sentences and paragraphs are the hot spots where readers pay most attention and respond most strongly. In online text, end-of-sentence jolts lose impact in the middle of a paragraph. So short sentences, short paragraphs, boldface subheads, and bulleted lists work most effectively for most online readers.

Yes, some of us are more comfortable reading long, complex texts on paper. For those readers, the website should offer downloadable or printer-friendly versions.

I'll follow the development of this site with great interest.



What Makes Good Webwriting?
A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web? Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to...

A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web?

Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to tinker with the text to make it readable.

For example, some scientific abstracts are solid blocks of text, 200 or 300 words long. I can't edit them, but I can re-paragraph them to make them easier to read.

News reports are often more reader-friendly, full of one-sentence paragraphs. The sentences, however, may run to 40 or more words—and it's often the first paragraph that tries to create an "abstract" of the whole story. (When I excerpt the text anyway, I usually apologize for the style.)

In other cases, the text may be concise and well-paragraphed, but appallingly displayed. Some poor souls are still stuck in 1996, proudly publishing white text sprawled across a black background clear across the screen.

Others have crisp black text on a white background. But the lines run to 15 or 20 words. Here's an example from Jakob Nielsen's Alertbox, which is OK but could be much better with shorter lines. He hasn't changed his format in years, and he should have.

Subheads Help
Subheads can break up the text still more and provide landmarks. Too many webwriters neglect this simple aid to readers.

Of course, sometimes a text is on a website only to be printed off and read on paper. In that case, it just has to be readable when printed.

You're welcome to visit H5N1 and my other blogs to see how I try to live by my own rules.

Judge the Top Blogs on Their Writing!
But here's another suggestion. Visit Technorati: Popular Blogs and see what you think of the writing on some of the top sites.

Does Engadget's shimmering prose enshrine it as #1 blog? Is Michelle Malkin (#11)a better webwriter than Guy Kawasaki(#15)?

Or are other factors at work in these high-traffic, high-impact sites? I'd love to hear your comments.


Wednesday, December 12, 2007

Four Marketing Tips for Self-Publishers

Four Marketing Tips for Self-Publishers
You may have already noticed that self-publishing is very time consuming. Most of your time is spent on marketing and publicity and very little time on writing.

A glimpse of Cuban blogging
Via the Vancouver Sun, a Reuters report: Cubans go to unusual lengths to post blogs. Excerpt: For Cuba's freelance bloggers, the difficulties in getting online can mean days, weeks and even months between one post and the next. "My access to Internet is very irregular," said the anonymous author of a blog called My island at midday. "Like all things in Cuba, one has to resolve the problem of scarcity...

Via the Vancouver Sun, a Reuters report: Cubans go to unusual lengths to post blogs. Excerpt:

For Cuba's freelance bloggers, the difficulties in getting online can mean days, weeks and even months between one post and the next.

"My access to Internet is very irregular," said the anonymous author of a blog called My island at midday.

"Like all things in Cuba, one has to resolve the problem of scarcity by hook or by crook, be it Internet or toilet paper," he told Reuters by e-mail.

The Cuban government blames the limited Internet access on the U.S. sanctions that bar Cuba from hooking up to underwater fiber-optic cables that run just 12 miles offshore, a highway of broadband communication.

Instead Cuba must use expensive satellite uplinks to connect to the Internet via countries such as Canada, Chile and Brazil.

Critics say that is just a pretext to maintain control over the Internet, a powerful tool that some believe could play the same role in spreading information in Cuba as the fax machine played in the dismantling of the Soviet Union.

The story has links to three or four blogs—all in Spanish. In general, they're pretty well designed. I understand Spanish fairly well, and these blogs' layouts make the text readable. Any comments on them?



20 Free and Easy Techniques to Increase Traffic
Traffic is the lifeblood of your website. You could have the best website on the planet, but without traffic, no one will see it and your sales will be zero. You need to build, and increase traffic t... [Author: Jo Mark - Site Promotion - December 07, 2007]

Will E-Publishing Become the New Leader?
Let the truth be told I am not a big supporter of e-books even though I wrote an entry earlier with regards to the advantages of them. Though I am not a fan, e-books are good for one thing, and that is establishing yourself as an expert.

Keyword Discovery (Keyphrase Research) Makes Successful Websites!
Keyword Discovery or Keyphrase Research is of high importance in the success of any website. Internet searchers use keywords and key phrases to find what they want. If your website uses such key elem... [Author: Rahman Mehraby - Site Promotion - December 05, 2007]

Commenting on a Commenter's Site
If you visit the Comments list, you'll see that someone going by "Juno 888" recently commented on Rottweilers, a post I made in the early days of this site. (All the other responses date back to 2003, so this really is ancient history. My post even includes a broken link to a 1996 article.) Juno 888 may well be right that my comments were pure drivel. Publish twenty books and...

If you visit the Comments list, you'll see that someone going by "Juno 888" recently commented on Rottweilers, a post I made in the early days of this site. (All the other responses date back to 2003, so this really is ancient history. My post even includes a broken link to a 1996 article.)

Juno 888 may well be right that my comments were pure drivel. Publish twenty books and a thousand articles (plus numberless blog posts), and your drivel content is likely to be fairly high.

But since the commenter had also listed their own URL, I visited it and found it technically interesting. I sent a fairly detailed critique in an email, but my message bounced; Juno888's address "has been disabled or discontinued."

What a shame. Maybe the site isn't even Juno888's. Some folks are eager to share their opinions, but not their names.

But I hate to waste web analysis, so here's what I suggested about the site:

Hi, Juno--

We'll have to agree to disagree about my analysis of The Anti-Idiotarian Rottweiler, but since you provided your URL, it seems only fair that I offer some comments on it...after all, web text and design are one of my specialties. Moreover, I teach communications and marketing to tourism students, so a site like yours is professionally interesting as well.

Overall look of the 1Explore site is super--good mix of blues, attractive but not obtrusive graphics. I like the wavy curves in the banner. The two-column layout works pretty well.

Big recommendation for the home page: Shorten the sentences, shorten the paragraphs (6-7 lines max), and break up the text still more with two or three subheads. A stronger contrast between light-blue background and dark-blue text would also help. (See how the right-column text stands out so well against a white background?)

This is your site's first impression, and it should be an inviting one, attracting readers to find one welcome surprise after another before moving on to the various packages and the other pages. (I realize some people strongly prefer a sans serif font for webtext, and I use sans serif myself on some of my sites, but for relatively long text, serif fonts are more readable.)

As for the other pages--please ditch the "website under construction" graphic. That may be the first such piece of dancing boloney I've seen since the 1990s, and it was hokey even back then. If the site's under construction, it shouldn't be out on the web in the first place--all you're doing is wasting visitors' time and annoying them.

Webwriting really relies on the "you" attitude--putting the reader right in the center of the story. Your home page starts with "We," which tells us we're not the real object of your interest. Consider:

You're going to enjoy the best accommodation in paradise!

It would also help if the home page gave clear instructions on what to do to get into such accommodation.

Put yourself in your visitors' shoes, imagine what they're looking for, and offer it to them. They'll understand that you really want to help them, and they'll respond accordingly.

Hope this helps--best of luck with the enterprise!

Cheers,
Crawford



An Online Editing Job in Canada
Just picked this up in my morning email: Editor / Curator Closing Date: August 10, 2007 Contract: Two to three days per week Location: Canada (virtual office) rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis. Responsibilities include assigning, editing and...

Just picked this up in my morning email:

Editor / Curator
Closing Date: August 10, 2007

Contract: Two to three days per week
Location: Canada (virtual office)

rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis.

Responsibilities include assigning, editing and posting stories, working with other editorial staff, planning
editorial calendar, image research, supervising editorial interns and volunteers, and some writing.

Candidates should have strong organizational skills, extensive editing experience, a demonstrated ability to
meet deadlines, a collaborative approach to teamwork, familiarity with Web editing, a creative approach to
working with limited financial resources, a knowledge of progressive politics and world affairs, combined with experience in progressive activism and a keen interest in the potential of Web 2.0 tools. At least three years experience in journalism or publishing, mainstream or alternative is required.

The editor works in a virtual office environment and can be based anywhere in Canada.

Please send cover letter, resume, references and a short writing sample outlining your vision for rabble.ca (one page max) by August 10th to rabble publisher Kim Elliott, jobs@rabble.ca. In the spirit of the virtual office, only electronic applications will be accepted. The subject line should read: rabble editor application.

Closing date for application: August 10, 2007
Start Date: early September 2007
Competitive remuneration rates

Please note: only candidates selected for an interview will be contacted.

rabble.ca is an employment equity employer.

Kim Elliott, Publisher
jobs@rabble.ca



The Advantages of Creating Your Own E-Book
E-books have become more and more popular in the recent years. Although some people prefer a printed book in their hand, e-books are still in demand.

How to make a Search Engine Optimization Company work for you.
Search engine optimization is a marketing strategy that many websites are employing to make their sites� ranking go up during searches. Actually, search engine optimization employs many methods to en... [Author: Moe Tamani - Site Promotion - December 08, 2007]

A Small Commercial Spot
You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver. Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers...

You may have noticed a new link at the top of the right-hand column. It's a modest effort to promote The Tyee, a very good online journal published here in Vancouver.

Full disclosure: I've been writing for The Tyee since 2003, and I take some pride in being a contributor. You may not agree with its point of view on all topics (I certainly don't), but you'll find it offers some of the very best online writing anywhere.

If you can add to its readership by becoming a free weekly subscriber to its newsletter, I'd take it as your vote of support for what I'm doing here.



An Important Lesson About Grassroots Media
Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media. Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and...

Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media.

Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and then goes on to analyze similar issues elsewhere:

If you look at the content that's on Backfence.com (and you can, since the servers are still running; there's just no new content being added to the site), it's predominantly press releases from local community groups, or local event announcements. Backfence staff did contribute content, but often of the same variety. There was some great content on Backfence.com, but to my eyes the bulk of it was pretty dull.

I see the same thing when I look at YourHub.com. The editors of YourHub can easily point to some great content that's been posted to the sites. But just as with our Enthusiast Group sites, the overall experience is a lot of average stuff punctuated by a lesser amount of great content.

As destination sites, I don't think that Backfence or YourHub work. My company's sites didn't work, which is why in hindsight I realize that a much higher level of professional content needed to be added into the mix. Quality matters.

Key in on that word, "destination," for a moment. If you're operating an online service that's keyed to user or citizen content submissions, I encourage you to think about how to utilize that content beyond just a destination website.

I don't expect YourHub-like sites to ever become huge traffic draws if they rely too heavily on user submissions. The quality just isn't there for them to be interesting -- especially in an Internet environment where there is so much high-quality news and information available elsewhere, for free.

It's a fine article with plenty of insights that web content developers should reflect upon.



Its Name is Zookoda
Zookoda is the new leader in professional email marketing for bloggers. It gives you better control on the look and feel of how your feed is sent to your subscribers. The program is similar to what you see in newsletter...

The Plagiarism Problem
A commenter posted an innocuous message a few minutes ago, but when I went to the commenter's URL, it advertised "undetectable and plagiarism-free" essays for sale. I zapped it as comment spam, but it also hit a sore spot. This semester I flunked four students and gave a D to a fifth, all because of plagiarized work. It was the worst outbreak I've seen in years, and after forty years...

A commenter posted an innocuous message a few minutes ago, but when I went to the commenter's URL, it advertised "undetectable and plagiarism-free" essays for sale. I zapped it as comment spam, but it also hit a sore spot.

This semester I flunked four students and gave a D to a fifth, all because of plagiarized work. It was the worst outbreak I've seen in years, and after forty years in the college teaching business I think I'm pretty good at spotting it. Probably not good enough, though: All these cases involved simple cut and paste from websites. All I had to do was type a typical sentence from an essay into Google Advanced Search, and bingo—the source was usually the first hit.

Back in the dim days of typewritten essays and print sources, this was what I called lazy plagiarism: transcribing almost random chunks from easily accessed published sources. Smarter plagiarists went to the trouble of finding more obscure sources. I'm sure their descendants are using sources like my spammer's, or otherwise swiping stuff not easily found on the web.

I've even found a few folks who plagiarized my writing advice, presenting it as their own. Since this material is also available in different, copyrighted form in my book on writing SF and fantasy, my publisher always swings into action with highly intimidating emails that get the material removed very quickly indeed.

In some cases it's flattering to be quoted at length, as long as one's cited as the source, and plagiarism might be seen as the insincerest form of flattery. But it's clearly a major problem for educators, and no doubt for web writers and editors as well. So I'm curious to know if you've run into problems with people swiping your stuff—whether you've written it for your own purposes or for your client/employer. And where do you draw the line between common knowledge and intellectual property?

It should be a fascinating discussion, but I won't be able to take part in it until sometime late in the month: This afternoon my wife and I are off for Ottawa on a family visit. I won't have much computer access until I'm home, which is probably just as well...I hope to make some progress, in longhand, on my long-neglected novel.



Is the Kindle the Next Big Thing?
According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.

According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.



Downloadable Material from Writing for the Web 3.0
If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful. Download W4WCDItems.doc Download webwriting_intro.ppt

If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful.

Download W4WCDItems.doc

Download webwriting_intro.ppt


Tuesday, December 11, 2007

Honoring the Memory of Marc Orchant

Honoring the Memory of Marc Orchant
The blogosphere community (and to a lesser degree the regulars here) lost a truly great man today. It is with great sadness that I write that tech blogger and friend Marc Orchant died at age 50 following complications from a...

How to Become an Online Celebrity by Emulating Jay Leno
Jay Leno's star on the Hollywood Walk of Fame by Te lo juro por Madonna Many of us who are creating content are doing so with the clear motivation of building an online personal brand. There are lots of venues...

Where is Bo?
First of all, I’d like to say happy new year to you. I know I haven’t shared anything with you for a while. I hope you are still reading this blog, because I’m going to share even more niche marketing stuff with you in 2007. I was struggling with coming up with [...]

First of all, I’d like to say happy new year to you. I know I haven’t shared anything with you for a while. I hope you are still reading this blog, because I’m going to share even more niche marketing stuff with you in 2007. I was struggling with coming up with the blog content because I noticed that what my readers need is not “techniques” but rather, motivation and inspiration. I’ve tried to do both, and was kinda lost, to be honest. So, in 2007, I will make case studies and share the experience with you. I hope this will motivate you and inspire you to go after the things you desired to achieve.

Anyway, the main reason why I wasn’t able to come near the PC was that I’m in the progress of moving to a new house. To be more exact, we are moving back to one of my investment houses. We are going to sell the house we are currently living and move back to the one which has a big basement.

The reason for this move is to make a physical office for my online business company. Marketing Syndrome Inc. will have its physical office at a basement of my house :) Currently, I’m busy doing the renovation of the house and the office. It’s about 10 minutes from my current house and I’m making a trip daily to do some work. I have to hire contractors for some tasks, but I’m doing the most of the work myself. Ah! I know what you are thinking! Outsource! well, no. I’m doing it because I love doing house renovation with my wife. It’s our only hobby that we both enjoy doing :)

So, here is what I’m up to. If your goal is to earn a full-time income from niche marketing, working from home, make sure to come back to my blog. Because you will learn everything about it from this blog. I have a lot to share with you in this field and I barely scratched the surface. I haven’t share with you anything about my main affiliate campaigns that bring me the major portion of my income. You will read all about it for free in 2007.

I’m also exploring new ways to bring passive income online consistently, so I will be sharing this with you also. The software I’m currently exploring is called “Build A Niche Store“, which is believe to be a very effective tool for niche marketers. I will be testing this software thoroughly in January and February. So expect to hear more about it in the next posts.



WordPress 2.1 is Ready
Just read from Teli’s WordPress Niche Blog that WordPress 2.1 is out for download. One of the important changes is in this version is that now it requires MySQL 4. Which means I have to upgrade my servers in order to test drive it. Download WordPress 2.1.

Just read from Teli’s WordPress Niche Blog that WordPress 2.1 is out for download. One of the important changes is in this version is that now it requires MySQL 4. Which means I have to upgrade my servers in order to test drive it.

Download WordPress 2.1.



YPN vs Adsense
David at his blog posted an interesting findings on YPN vs Adsense. He switched to YPN from Adsense for 10 days and shared his results with a screenshot. Very interesting read, please check it out. Making Money with YPN

David at his blog posted an interesting findings on YPN vs Adsense. He switched to YPN from Adsense for 10 days and shared his results with a screenshot.

Very interesting read, please check it out.

Making Money with YPN



Google Reader Now Recommends Feeds
Google Reader has added a feature that recommends feeds for you. Recommendations for new feeds are generated by comparing your interests with the feeds of users similar to you as well as by looking at your web history. A help...

Dell, WPP Form Project Da Vinci Marcom Agency to Serve Dell
Dell and WPP are getting together to form a specialized marketing communications firm that does one and only one thing - serve Dell. The computer maker will invest invest $4.5 billion in billings in the agency over the next three...

links for 2007-11-27
The Blogger's Guide to SEO (tags: Blogs SEO Search Marketing) Tweet'l - The short URLs built for Twitter (tags: twitter Tools) Ten Lessons for Marketers Using Viral Videos Tips from Jedi Master (and friend) Kevin Nalty. (tags: Marketing viral Video...

New Blog Coming
I’ve decided to start a new blog on niche marketing. It will be hosted on the same domain. I didn’t want to mess-up current search engine rankings and all, but my current blog is out-dated and most of the information shared here are also outdated. I need a platform where I can [...]

I’ve decided to start a new blog on niche marketing. It will be hosted on the same domain. I didn’t want to mess-up current search engine rankings and all, but my current blog is out-dated and most of the information shared here are also outdated. I need a platform where I can easily update old content as well. WordPress 2.1 will be my choice (again) and will use better category system so that you find information more easily.

Also, I’m going to be moving the current mailing system to aweber, a long delayed decision on this. So bear with me during the transition time.

Bo



Sneak peak of my new blog
It’s about time I give you an update about my new blog. The basic design has been done, but I’m still working on the content. I want to fill it up with great content before I show it to you. The main difference will be that you will find step-by-step to building a [...]

It’s about time I give you an update about my new blog. The basic design has been done, but I’m still working on the content. I want to fill it up with great content before I show it to you.

The main difference will be that you will find step-by-step to building a money making site. You will be given the exact steps which I follow to make a profitable website, plus website templates that I use. You will find them under tutorial series. I’m sharing the stuff that you don’t find in paid stuff.

I know the screenshot is blur and too small, but I can’t disclose it yet :) Talk to you soon.



links for 2007-12-04
Sony HDNA Stories We Digg - powered by Digg Technology Interesting marketing approach by Sony using Digg's technology. (tags: digg Marketing socialbookmarking socialnews sony) Microsoft Adds More Tools for Search Marketers - Search Engine Watch (tags: Search Marketing Microsoft Tools)...

What Happened to the Adsense Template Page?
I have a sad news today. I’ve decided to take down one of the most visited pages and high ranked page from my domain. I know many of you’ve been using it and recommending it at various forums around the world, but due to the recent change in Adsense’s policy, I’ve decided to [...]

I have a sad news today. I’ve decided to take down one of the most visited pages and high ranked page from my domain. I know many of you’ve been using it and recommending it at various forums around the world, but due to the recent change in Adsense’s policy, I’ve decided to take it down permanently.

The URL is:

http://www.marketingsyndrome.com/adsensetemplates/

I’ve put up some free downloads there for future visitors.

Thanks for your support for sharing the template with your list members and blog readers. If you have no idea what I’m talking about, don’t worry about it :)

Bo



Please Update RSS FEED!
It’s here now, my new blog is ready. Please update your RSS feed to… http://feeds.feedburner.com/marketingsyndrome New blog is located at: http://www.marketingsyndrome.com/blog/ See you there!

It’s here now, my new blog is ready.

Please update your RSS feed to…


http://feeds.feedburner.com/marketingsyndrome

New blog is located at:

http://www.marketingsyndrome.com/blog/

See you there!



links for 2007-12-03
The Idea Generator (tags: Creativity fun lifehacks) Conversation Agent: Meet the (New Media) Editor -- Robin Hamman, The BBC (tags: BBC2.0 BBC Journalism) Forecast for '08 Is OK, but Only Online Shines - Advertising Age - News "ZenithOptimedia's 6.7% Global...

Archived Niche Marketing Blog Posts
Here are some of the links to my previous niche marketing blog. Sitemap for the old blog posts : http://www.marketingsyndrome.com/sitemap By Category : Adsense Tips Advertising Adwords Tips Affiliate Marketing Building a Niche Site Finding a Niche Market Flickr of the Day Guest Bloggers Internet Marketing News Internet Marketing Products Marketing Product Reviews MarketingSyndrome News Money Making Opportunities Niche Keywords Niche Marketing Basics Niche Website Examples Public Domain SEO Somewhat Personal Success Tips WordPress Tips Working From Home Yahoo [...]

Here are some of the links to my previous niche marketing blog.

Sitemap for the old blog posts :
http://www.marketingsyndrome.com/sitemap

By Category :
Adsense Tips
Advertising
Adwords Tips
Affiliate Marketing
Building a Niche Site
Finding a Niche Market
Flickr of the Day
Guest Bloggers
Internet Marketing News
Internet Marketing Products
Marketing Product Reviews
MarketingSyndrome News
Money Making Opportunities
Niche Keywords
Niche Marketing Basics
Niche Website Examples
Public Domain
SEO
Somewhat Personal
Success Tips
WordPress Tips
Working From Home
Yahoo Publisher Network



Social Search Sites Could Challenge Stalwarts
The following is also my column in this week's Advertising Age. Search is broken. Of course, with Google at more than $600 a share, 91% of us using search engines and studies showing we're largely satisfied with their results, it's...

links for 2007-12-06
Harvard Business Review - Is Your Organization Too Complex? Great tool to determine if your company is too complex. (tags: simplicity tools management HBR) How to Take Notes Like an Alpha-Geek | The Blog of Author Tim Ferriss Great thoughts...

Protected: Christmas Keywords Extracted from My Own Sites
There is no excerpt because this is a protected post.

This post is password protected. To view it please enter your password below:



Monday, December 10, 2007

Internet Audiences Growing: How Will You Respond?

Internet Audiences Growing: How Will You Respond?

Top Internet Marketer Carl Galletti has a birthday this Thanksgiving

Web Marketing Traps: Where do you struggle?
About a fourth of the people who have participated in our Internet marketing poll find that their biggest problem when it comes to marketing on the Web is that they don't know where to start. That poll is up on...

Frank Kern Audio and PDF Leaked to Public

Storytelling Is Good Copywriting
Can you tell a good story? Do you easily reveal what's going on with you in your business? Better learn how to do this. Storytelling may be the most important key element to writing copy that persuades. I'm reading The...

More from Google CEO, Eric Schmidt

Adobe Digital Media Store - The Leading Source of PDF eBooks & eDocs! - Attention Publishers!

Sunday, December 09, 2007

Web Marketing Traps: Where do you struggle?

Web Marketing Traps: Where do you struggle?
About a fourth of the people who have participated in our Internet marketing poll find that their biggest problem when it comes to marketing on the Web is that they don't know where to start. That poll is up on...

Content is King on a Website
Content can make or break a website. The power of the written word has been witnessed many a time. Products have become success stories, resumes trans ..

Mind Masters: How to change your business mindset
That book by Carol Dweck, The Mindset of Success, has me getting out from behind my computer this month more than I have all year. Last night I went to an old colleague's open house and reconnected with people I...

The Role of PR in a Web 2.0 World
If your head is still in the sand about new media now would be a good time to change position

As many of you know I am also the official blogger for Bulldog Reporter, an industry newsletter that has over 50 000 PR practitioners as subscribers.   Last week I was in San Francisco speaking at the TurnPROn Online PR Summit.  Jim Sinkinson, CEO of Bulldog Reporter, was there too and we had a delightful dinner together in the city after the event.

One of the topics of discussion was the role of PR and media relations in a Web 2.0 world. Jim had mentioned in his presentation earlier in the day that a recent Bulldog survey found that PR people rate driving traffic to their corporate website as one of their main concerns today.

In an interview with the Daily 'Dog today MJ Gilhooley says

Simply put: Audiences are more in control than ever and increasingly savvy about filtering marketing messages. As a result, PR pros have a new hat to wear: listener, learner. With the tables turned per the advent of Web 2.0, sheer Darwinism alone will lay to rest the pros who five years ago considered major market headlines and covers the end game. Bottom line for PR: Control of the message is out. Engagement and dialog is in—especially in social media communities.

McKenzie Worldwide published data recently indicating that 67% of today's consumers would prefer to get their purchasing facts from other consumers—not "communicators."  This supports the study out early in the year that showed that the most trusted form of advertising is recommendations from other consumers 'just like me.'  

Consumers are turned off by some kinds of digital advertising, like text messages, pop-ups or banners, that may explain digital marketers' eagerness to work indirectly, through blogs, social networks and other kinds of online forums. Of all survey respondents, for instance, 61 percent said they trusted consumer opinions posted online, says another report from Nielsen Buzzmetrics..

And the recent IBM study of online behavior revealed that audiences are increasingly savvy about filtering marketing messages. Consumers are seeking consolidated, trustworthy content, recognition and community.

Consumers are increasingly contributing to online video or social networking sites and of those who contributed content, an average of 58 percent worldwide did so for recognition and community, not monetary gain.

The report predicts that marketers and advertising revenues will follow consumers' habits.  Given the rising power of individuals and communities, media and entertainment industry players will have to become much better at providing permission-based advertising and related consumer-driven ratings services.

U.S. users report more usage of social networking sites and user generated content than almost any other content services category:

  • 45 percent use social networking sites
  • 29 percent visit user generated content sites
  • 24 percent use a music service such as iTunes
  • 24 percent subscribe to premium television content

The following key skills or practice areas are becoming increasingly crucial for communicators of all disciplines:

  • Better positioning of clients with outreach in the blogosphere
  • Mastering skills necessary to optimize web video placement opportunities 
  • Engaging in virtual-world interaction and visibility 

If the new media Web 2.0 world is still unfamiliar territory,  find a partner who can deliver social media training and help you to develop social media strategies for your clients.

 



Intel Ups Dollars to Digital Media
Big Brands Increase Percentage of Sopend on Online Components

Intel decided to increase its co-op ad spend in digital media by 35% reports Online Spin.  Intel Corp. spends $300 million on their advetising worldwide.  So this is a hefty chunk of change we're talking about here.

 ”We’re going where the consumers have gone,” Sean Maloney, executive vice president at Intel, told The New York Times. “For the longest period of time, consumers formed their attitudes through TV, print, radio, and from the middle ’90s onward, there was more influence from the Net,” he was quoted as saying.

Any marketing or PR 101 class will teach you that you have to keep your eye on where the consumers are.  And just when you think you have them pegged, they shift.  This shift in media influence has been happening for quite a while and there is no doubt anymore that online is where the consumers are.

Take note that Maloney is talking about co-op advertising.  It's 'Intel Insde' brands like Dell, HP, Toshiba, sony and Lenovo.  So they will also be shifting their budgets to more digital media.

In the past 6 months online advertising hit the $10 billion mark, up 27% from last year.

What's in your marketing and PR plan for 2008?



Viral Marketing
Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others... Published in HindustanTimes.com 13th S ..

Big Idea Wrapped in Small Package
Just got off the phone with Kathleen Gage, of Street Smarts Marketing with a Big Idea in the works... But I can't tell you what it is because we're not ready yet to take the paper off! The Blog Squad...

Storytelling Is Good Copywriting
Can you tell a good story? Do you easily reveal what's going on with you in your business? Better learn how to do this. Storytelling may be the most important key element to writing copy that persuades. I'm reading The...

SEO Affects Sales of Consumer Packaged Goods CPG
CPG retailers need search marketing in their mix

44% of traffic to consumer packaged-goods sites comes from search, according to new joint research from comScore, Procter & Gamble, Yahoo and SEMPO. And these buyers spent 20 percent more in the month following their search activity, reveals the study.

Who knew? Even those looking for CPG go online first..Nearly 163 million unique consumers visited baby, food, personal care and household product sites during the three-month span of the study--with 71 million of those visits originating via search. Baby and food products drew the most search traffic, with 60% and 47% of the visitors arriving via search respectively. 

These stats show both the brand-building and purchase intent benefits that CPG brands can derive from adding search marketing to their mix.

Search-driven CPG site visitors' motivations are important to understnad, says the study.

  • 30% were looking specifically for the company Web site
  • 73% were researching products
  • 64% were seeking help with an actual purchase decision
  • Almost 50% were looking for product promotions

Understanding these CPG search motivations is the key to linking brand benefits to search behaviors says the rpeort.

And if you are a CPG retailer bear in mind the impact of natural or organic search results.  "If you think you're covered by Pay Per Click ads in the search engines, think again" says Marketing Sherpa. 

According to eyetracking studies you get far more views and clicks from organic search.

google golden triangle

 

Of course the trick is to raise your search engine visibility and get your website onto page one in Google for all the brand and generic key words and phrases CPG searchers use to access products like yours.

.



Shocking: 68% of Bloggers Do This in Bed
The results are in. I surveyed our blog clients and friends, and over 68% of them admit to thinking about their next blog post while in bed! Next time your lover gets that starry-eyed look, better offer a penny for...

Signs that this is the end of the PR world as we know it.
How social media is changing our lives

Social Media is indeed making changes in our lives.  Even Time Magazine, a bastion of old media, hailed user generated content as the single most influential change in 2006.

I caught Katie Paine's session at Executing Social Media in Atlanta yesterday - here are some indicators that your world is changing forever:.

  • You spend more time on Facebook than on email
  • Deadlines don't exist anymore - it's a 24 hour news cycle
  • You don't need the media to get your messages out
  • It's possible to create your own podcast or video for just a few hundred dollars and reach more people than you would with mainstream media
  • Companies like P & G are learning to let go control and co create marketing material with customers
  • People believe what's in Wikipedia and it gets page one position in Google for practically any search term
  • Google has replaced dictionaries, the thesaurus, encylopedias and yellow pages - it's become much more than a search tool
  • Measurement is easy - in a digital wolrd you can track most anything
  • Size no longer matters - it's who you reach, not how many
  • Screaming at your audience no longer works.  You have to start listening.

Her take away tip:  the most important thing you can do to succeed with marketing and PR today is listen and build trust. Be transparent, don't lie and don't fake it.

The one theme that was heard throughout the day was learn to listen.  It's no longer a mass media. one way dialogue.  Markets are conversations. The new media landscape is littered with campaigns that used old PR and marketing methods and failed.

But if you get it right the rewards are astounding.

See Also



Web 2.0 News Content on Your Website
What Journalists Want Online

If you've been in the dark about how to plan your online news for the media, a new study from Bulldog Reporter and the TEKgroup can guide your content strategy for 2008.

Journalists’ use of online newsrooms, blogs, RSS and social media is much higher than most PR professionals had thought - in fact the greatest change in journalism practices due to new Internet technology is the ability to access corporate news and contact information online 24 hours a day.

  • Nearly half of all journalists report visiting a corporate website or online newsroom at least once a week
  • 85% visit at least once a month
  • More than a quarter report regularly reading five or more blogs to research desired topics
  • Nnearly 70% follow at least one blog regularly
  •  More than a quarter (28%) of journalists visit a social media or networking site, such as YouTube, Facebook and MySpace, at least once a week
  • More than 44% visit at least once a month
  • Nearly 16% of journalists receive five or more RSS feeds of news services, blogs, podcasts or videocasts every week
  • 37% receive at least one regular RSS feed
  • 20% say they look for audio and vidoe material at least once a month
  • 64% report that they use Google or Yahoo! online news services

If you don't yet have an online newsroom this needs to be top of your list for 2008.

Learn to optimize your news content for search so that it can be easily found when these journalists are searching Yahoo and Google News.

Add images, audio and video to your news content.  it's fairly simple to do and it won't break the budget.

Syndicate all your content with RSS feeds. If you don't have an RSS feed then you have no chance that yours will be that one feed they read regularly.



Editing Teleseminar Transcripts - Some things you gotta do yourself
I admit it: I hate editing transcripts. It's not something you can easily outsource either. I've got a good editor and a good proof reader, and we use a great transcriber for our teleseminar audios. But have you ever read...

Delta's Blog Gets Caught in the We We Calculator
Blogging is an amazing tactic for engaging in conversation with your customers

Brian Eisenberg of Grok.com took a well placed swipe at the Delta blog today.  Brian ran the text of the post about how Delta gathers customer input through the customer focus ("We-we") calculator and found these results:

Your Customer Focus Rate: 17.39%
You have 4 instances of customer-focused words.

Your Self Focus Rate: 82.61%
You have 15 instances of self-focused words.
You have 4 instances of the Company Name.

You speak about yourself approximately 0,005 times as often as you speak about your customers.

Delta has an ad running on Yahoo! News that takes you to their blog.  The ad copy says change is about offering your two cents worth so Brian promptly gave his two cents to the author of this blog post:

1. The key to great customer insight and analysis is empathy. Don't live by the surveys or the data; live with your customers. How often do you go through the process of booking and flying, just like the majority of your customer's do? Want to improve the experience? Experience it like most people do. You'll hate it. Really!

(I wholeheartedly agree.  I am also a Delta frequent flyer and the last two calls to Delta have been a severe pain in the rear.  In fact, just a month ago I opted to fly with AirTrans because it was cheaper to buy a new business class ticket with them than change the date on the economy class Delta ticket I already had!!!!).

2. Show us you really care about listening to OUR voices. I believe you have honorable intentions, but your words are all about Delta.

This next comment from Brian really made me chuckle

The Greeks use the symbol delta to represent change because "Διαφορά" means "difference" in Greek. Will you really make a difference in customers' lives, or will you be content putting lipstick on a pig?

putting lipstick on a pig




Link popularity and tools for link building
Link popularity and link quality are important because all search engines consider them as a part of their ranking algorithms, says Puneet Mehrotra ..

Blogging with Photos, One Bite at a Time...
If you get stuck on what to write on your blog, start with a photo. Any photo. I usually peruse IstockPhoto.com and download interesting photos whenever I have time. First, it amuses me what you can find, especially searching for...

Copywriting Made Easy: Faster, Better & More Fun
There is no question that whenever I sit down to write a sales letter for our business these days, I get the job done better, faster, and have more fun doing it. I just wrote a 2,000 word sales letter...

The Next Big Thing
Embedded software, Wireless Net, P2P, Real time movies, and Medicare are some of the often heard phrases used to describe the next big thing on the ..

All About GPRS
Dickens once said, \"never close your lips to those to whom you have opened your heart.\" Perhaps we can now say, \"never close your ..

Generating Revenue Through Advertising


POLL: What Are Your Internet Marketing Traps?
We've got a new poll on BizTipsBlog...Internet Marketing Traps: What are yours? Please help us help you and let us know where you get stuck when it comes to marketing your business on the Web. Take the poll, then, register...

How to write an effective copy
Finding just the right words to describe your product or service isn\'t as easy as it looks, says Puneet Mehrotra. Published on 12th October ..

Saturday, December 08, 2007

The Next Big Thing

The Next Big Thing
Embedded software, Wireless Net, P2P, Real time movies, and Medicare are some of the often heard phrases used to describe the next big thing on the ..

If You Build It, Will They Come?
When some business owners launch their websites, they wait for that success they�ve heard so much about, to start rolling. I�ve heard some business owners say �I thought when I�ll launch my website... [Author: Alexandra Leonova - Site Promotion - December 05, 2007]

Blogging For SEO: How To Get Maximum Search Benefit From Your Small Business Blog
If you have a small business blog, or are thinking of starting one, you should be aware of the ways you can use your blog to drive traffic to your Website. It's simpler than you think. The first thi... [Author: Caroline Melberg - Site Promotion - July 20, 2007]

Friday, December 07, 2007

If You Build It, Will They Come?

If You Build It, Will They Come?
When some business owners launch their websites, they wait for that success they�ve heard so much about, to start rolling. I�ve heard some business owners say �I thought when I�ll launch my website... [Author: Alexandra Leonova - Site Promotion - December 05, 2007]

Search Engine Optimization And The Magic Fairy Dust
There is only one thing that all webmasters agree upon... They all want to be at the top of the search engine results for search terms that will drive traffic and consumers to their website. The tru... [Author: Bill Platt - Site Promotion - July 23, 2007]

How To Avoid Web Traffic Disasters, Part 2
Disaster #2. Not Using Your Mirrors If you don’t use your mirrors in your car you have no way of knowing where traffic is coming from or where it’s going to and you will crash. It’s the same with yo... [Author: Michael Cheney - Site Promotion - July 20, 2007]

Business Directories: The Place To List Your Local Small Business When Looking For Local Customers
One of the oldest and most effective ways to market yourself online is through local small business directory listings. Small business Internet marketing requires starting with a listing of your smal... [Author: Caroline Melberg - Site Promotion - July 20, 2007]

Search Engine Optimization for Small Business Success
Whether you have an established large-scale business or whether you are a one-person start-up, it is important for your website to rank high in search engine queries for your important keywords and s... [Author: Robert Moment - Site Promotion - July 23, 2007]

What is a SEO Expert and What He Does
Most of for profit firms based on the internet will need a SEO expert to continually monitor and revise the sites that they currently have. Search engine optimization is one way to marketing the site... [Author: Moe Tamani - Site Promotion - December 05, 2007]

Get Great Traffic By Thinking Small
Here is one method that you can use to get traffic to your web site. It relies on choosing some niche keywords based on your web site theme. The process is fairly simple and can be expanded to get to... [Author: Ron Skruzny - Site Promotion - July 17, 2007]

Wake Up: A Guide to Living Your Life Consciously
Written by Zen Habits Photo by Pσrcelαΐηgΐrl° A life lived of choice is a life of conscious action. A life lived of chance is a life of unconscious creation.- Neale Donald Walsch As much as possible, I try to live my life by bringing to my consciousness what is bubbling up from my unconsciousness. I try to clear [...]

Written by Zen Habits Photo by Pσrcelαΐηgΐrl°

A life lived of choice is a life of conscious action. A life lived of chance is a life of unconscious creation.
- Neale Donald Walsch

As much as possible, I try to live my life by bringing to my consciousness what is bubbling up from my unconsciousness.

I try to clear the fog through which we often drift, to see where I’m going, to make conscious choices instead of automatic ones.

Do you ever have a feeling that you’re drifting through life, and not going where you want to go? Or that you don’t know how you got where you are today?

Living consciously is about taking control of your life, about thinking about your decisions rather than making them without thought, about having a life that we want rather than settling for the one that befalls us.

If you’re drifting through life, or feel out of control, or don’t know how you got here … deciding to live consciously could be the single most important thing you do.

Are you living unconsciously now?

Ask yourself the following questions … if you find yourself saying yes to many of them, you might want to consider trying conscious living:

1. Are you in a job that you fell into rather than the job you want?

2. Are you doing things that are given to you rather than what you love to do?

3. Are you spending your time doing busy work rather than what you want to do with your days?

4. Do you wish you could spend more time with loved ones?

5. Do you find yourself overweight because you’ve been eating the food you’ve been eating for years and stuck in a rut of not exercising?

6. Do you find yourself living from paycheck to paycheck or in debt, not knowing where your money goes?

7. Do you find yourself wasting your time doing things that aren’t important rather than focusing on completing the things that are very important?

8. Do you go through your days not thinking about what you want out of life and how to get it?

If you answered “no” to all of these questions, you’re probably already living consciously, and you don’t need this article at all. For those who would like to live more consciously, read on.

How to Live Life Consciously

It’s not something you can change overnight. Living consciously is a lifestyle, a skill, an art. It’s not something you do just once, but a habit that you can form for the rest of your life.

But it is deceptively simple: Be conscious, and think about, everything you do. Make conscious choices rather than doing things without thinkings. That’s all.

It sounds simple, but it’s amazing how few people actually do this, and it’s amazing how easy it is to live life on autopilot, and just do what we always do because that’s what we’re used to doing. And it’s easier that way, even if our lives are difficult.

It’s not easy to changes our lives, to break out of our routines, to begin to live the lives we want.

It takes willful effort, energy and constant vigilance to think about our choices … all of them.

Here are some key tips that have worked for me:

1. Make reflecting on your life a regular routine. Whether you keep a journal, or make reflecting on your day part of your evening routine, or have a weekly session where you review your life or take some time away from the office to reflect on everything … it’s important that you give things some thought. Regularly.

2. At least once a year, set or review your life’s goals. What do you want to do in life? What is important to you? What do you want your life to be like? And how will you get there? Write it down, and keep it somewhere you will see it often, and take action.

3. Also review your relationships. The people we love are among the most important things in our lives, if not the only important things. You need to think about your relationships. Do you spend enough time with them? Do you show your appreciation for them? Is there a way you can improve your relationship? Do you need to forgive or apologize about anything? Are there barriers that can be removed? Communication that can be improved? Also review your relationships with others, such as co-workers.

4. Consider your impact on the world. How does what you do, what you consume, and how you live, impact the environment? How does it impact poor people in Third World countries? How does it impact the poor, the powerless, the voiceless? How does it impact your community? Your life has an impact, whether you think about it or not. Being conscious of how your decisions affect others is important.

5. Consider the real costs of each purchase. We often buy things without really thinking about what we’re doing or what they really cost. Sure, it’s just $30 … no problem, right? But that $30 might represent several hours of your life … hours that you’ll never get back. Do you really want to spend your life earning money for trivial purchases? Is that what you want to do with your life? Worth some thought, I think. Read Your Money or Your Life for more.

6. Consider the real costs of the things in your life. Our lives are filled with stuff … our houses, our offices … and beyond just the cost of buying the stuff, this stuff takes a toll on us. The stuff in our life must be arranged, cleaned, moved, taken with us when we move … it takes up the space in our life, it is visual stress. Later, we’ll have to get rid of it, sort through all of it, take time to throw it away or recycle it or donate it. If having the stuff is not worth all of that, then get rid of it.

7. Review how you spend your time. Until we do a time audit, and keep a log of our day, even if it’s just for one or two days, we don’t really know how we spend our time. And if we do audit our time, it can be very surprising. And if we know how we’re spending our time now, we can make conscious decisions to change how we spend our time in the future. For computer-based time tracking, try Rescue Time.

8. Explore yourself. Not in a dirty way. Take some time to think about what kind of person you are. What your values are. Whether you live your life according to those values. How you treat people. How you treat yourself. Think about this: what do you want people to say about you when you die? Read more: The Key to Dying Happy.

Do you live a life of consciousness? Do you have any tips for doing so? Share in the comments.

If you liked this post, buy me a beer




The How And Why Of Buying Traffic For Your Website
Need more traffic on your website? You may want to consider buying it. When you buy traffic, you are almost guaranteed to get traffic. Many of the services that dedicate their businesses to building ... [Author: Cliff Posey Jr - Site Promotion - July 20, 2007]

Searching the Search Engines
If you have an Internet connection, and want to find information, where is the first place you go? Most people make a B-line to Google, Yahoo, or Live Search (MSN). They are the biggest databases ou... [Author: Trina L.C. Sonnenberg - Site Promotion - July 17, 2007]

SEO Marketing Strategies That Propel website Traffic
In the Internet, SEO marketing is the way to go if you want your business to be seen and noticed. There is such a thing as a SEO marketing specialist who aids clients and website owners in their ques... [Author: Moe Tamani - Site Promotion - December 05, 2007]

How to be successful with Google Adwords
Are you thinking of using Google Adwords for the first time or have you recently tried it and gave up because you didn’t get the results you had hoped for? There are many people who give up using Go... [Author: Mike Seddon - Site Promotion - July 18, 2007]

SEO Consulting: What is It? Do you Need It?
SEO Consulting (SEO stands for Search Engine Optimization) is the current buzz occupation in the Internet Business today. The demand for SEO consulting firms or individuals (who are called SEO Consul... [Author: Moe Tamani - Site Promotion - December 05, 2007]

Thursday, December 06, 2007

Big Idea Wrapped in Small Package

Big Idea Wrapped in Small Package
Just got off the phone with Kathleen Gage, of Street Smarts Marketing with a Big Idea in the works... But I can't tell you what it is because we're not ready yet to take the paper off! The Blog Squad...

Shocking: 68% of Bloggers Do This in Bed
The results are in. I surveyed our blog clients and friends, and over 68% of them admit to thinking about their next blog post while in bed! Next time your lover gets that starry-eyed look, better offer a penny for...

Michael Kane Interview
Michael Kane, owner of InLip Designs, is one of my all time favorite designers. But he tends to be a bit private showing his work to the general public. So, one of the most common questions I have heard lately, is “who the heck is Michael Kane?” Now you know. The truth is, I literally drool over [...]

Back Home Blues
You know how hard it is to get back to work after a vacation, right? And I love my work... Here's what made this the best vacation ever... This was a celebration of my 10-year marriage anniversary to Rob Krakoff,...

Editing Teleseminar Transcripts - Some things you gotta do yourself
I admit it: I hate editing transcripts. It's not something you can easily outsource either. I've got a good editor and a good proof reader, and we use a great transcriber for our teleseminar audios. But have you ever read...

Storytelling Is Good Copywriting
Can you tell a good story? Do you easily reveal what's going on with you in your business? Better learn how to do this. Storytelling may be the most important key element to writing copy that persuades. I'm reading The...

What Do You Need Help With?
Looking at the list of categories that are covered here on my Website Development Training blog, what topics would you most like to see more articles about?   - Basic Blogging Tips   - Basic Computer Tips   - Google Techniques   - Motivational Articles   - Online Business Tips   - Online Marketing Tips   - Search Engine Articles   - Website [...]

Mind Masters: How to change your business mindset
That book by Carol Dweck, The Mindset of Success, has me getting out from behind my computer this month more than I have all year. Last night I went to an old colleague's open house and reconnected with people I...

America.edu a Quality Resource

America.edu a Quality Resource
There has been a lot of talk on and off for a few years now that perhaps Google gives special attention (weight) to .edu links coming into your website. It is easy to see why people might think that way, but in reality .edu sites just tend to be higher quality authority sites that attract [...]

links for 2007-11-25
MediaPost Publications - Social Sites and Blog Growth Supports Word-of-Mouth - 11/21/2007 Nielsen's list of October's top U.S. social networking sites and blogs. (Note: MySpace is an Edelman client) (tags: SocialNetworking Stats) Bach, Beethoven, Mozart, Wagner, Some Yo-Yo Ma and...

Dell, WPP Form Project Da Vinci Marcom Agency to Serve Dell
Dell and WPP are getting together to form a specialized marketing communications firm that does one and only one thing - serve Dell. The computer maker will invest invest $4.5 billion in billings in the agency over the next three...

Sneak peak of my new blog
It’s about time I give you an update about my new blog. The basic design has been done, but I’m still working on the content. I want to fill it up with great content before I show it to you. The main difference will be that you will find step-by-step to building a [...]

It’s about time I give you an update about my new blog. The basic design has been done, but I’m still working on the content. I want to fill it up with great content before I show it to you.

The main difference will be that you will find step-by-step to building a money making site. You will be given the exact steps which I follow to make a profitable website, plus website templates that I use. You will find them under tutorial series. I’m sharing the stuff that you don’t find in paid stuff.

I know the screenshot is blur and too small, but I can’t disclose it yet :) Talk to you soon.



Please Update RSS FEED!
It’s here now, my new blog is ready. Please update your RSS feed to… http://feeds.feedburner.com/marketingsyndrome New blog is located at: http://www.marketingsyndrome.com/blog/ See you there!

It’s here now, my new blog is ready.

Please update your RSS feed to…


http://feeds.feedburner.com/marketingsyndrome

New blog is located at:

http://www.marketingsyndrome.com/blog/

See you there!



What Do You Need Help With?
Looking at the list of categories that are covered here on my Website Development Training blog, what topics would you most like to see more articles about?   - Basic Blogging Tips   - Basic Computer Tips   - Google Techniques   - Motivational Articles   - Online Business Tips   - Online Marketing Tips   - Search Engine Articles   - Website [...]

I Can’t Find a Niche Topic that I’m Passionate About!
This is one of the most asked questions from niche marketers. “Should I make a website that I’m passionate about?” or “Should I go where the money is made?” Personally, I’d go where the money is. If you can find a topic that you are passionate about and also where great money is being [...]

This is one of the most asked questions from niche marketers.

“Should I make a website that I’m passionate about?” or

“Should I go where the money is made?”

Personally, I’d go where the money is. If you can find a topic that you are passionate about and also where great money is being exchanged in that market, that would be wonderful. But it is not common to find one like that.

I’ve been marketing in the niche markets where I have absolutely no idea nor interest in. But I successfully pulled it and made great passive income from them. Because I was willing to sacrifice my comfort zone, I’m now able to go after what I’m passionate about. I no longer have to worry about if my new sites will be making money or not. I have sites that makes me absolutely no money. I made them just because I wanted to share my knowledge and interest with others.

So my answer to this commonly asked question is to go after the money, then you will be able to do what you are passionate about eventually.

Any other opinions welcomed. Please use the comment section.



Archived Niche Marketing Blog Posts
Here are some of the links to my previous niche marketing blog. Sitemap for the old blog posts : http://www.marketingsyndrome.com/sitemap By Category : Adsense Tips Advertising Adwords Tips Affiliate Marketing Building a Niche Site Finding a Niche Market Flickr of the Day Guest Bloggers Internet Marketing News Internet Marketing Products Marketing Product Reviews MarketingSyndrome News Money Making Opportunities Niche Keywords Niche Marketing Basics Niche Website Examples Public Domain SEO Somewhat Personal Success Tips WordPress Tips Working From Home Yahoo [...]

Here are some of the links to my previous niche marketing blog.

Sitemap for the old blog posts :
http://www.marketingsyndrome.com/sitemap

By Category :
Adsense Tips
Advertising
Adwords Tips
Affiliate Marketing
Building a Niche Site
Finding a Niche Market
Flickr of the Day
Guest Bloggers
Internet Marketing News
Internet Marketing Products
Marketing Product Reviews
MarketingSyndrome News
Money Making Opportunities
Niche Keywords
Niche Marketing Basics
Niche Website Examples
Public Domain
SEO
Somewhat Personal
Success Tips
WordPress Tips
Working From Home
Yahoo Publisher Network


Wednesday, December 05, 2007

How To Transfer Tapes

How To Transfer Tapes

Will E-Publishing Become the New Leader?
Let the truth be told I am not a big supporter of e-books even though I wrote an entry earlier with regards to the advantages of them. Though I am not a fan, e-books are good for one thing, and that is establishing yourself as an expert.

1-2-All Email Marketing by Active Campaign
One of the tools that a self-publishing author must have is good email marketing software. I highly recommend 1-2-All which was developed by Active Campaign.

Free Bonus Gifts

Carl Galletti Recommends

The Advantages of Creating Your Own E-Book
E-books have become more and more popular in the recent years. Although some people prefer a printed book in their hand, e-books are still in demand.

Its Name is Zookoda
Zookoda is the new leader in professional email marketing for bloggers. It gives you better control on the look and feel of how your feed is sent to your subscribers. The program is similar to what you see in newsletter...

American Red Cross Disaster Relief via Amazon

Visit the Book Publicity Gallery to see Documents and Photos of Successful Book Publicity Tours and Information.
Visit this link for a whole gallery full of scans from the NY Times and Publisher's Weekly.

Four Marketing Tips for Self-Publishers
You may have already noticed that self-publishing is very time consuming. Most of your time is spent on marketing and publicity and very little time on writing.

Keyword Tool

Examples of Really Good Bullets

Microsoft Announces New Search Engine - opens war for Internet dominance

Write a Book and Get Your Book Published: Subscribe to America's Most Successful Book Publicist's Newsletter Today
Sign up for the free HOW TO GET YOUR BOOK PUBLISHED and PUBLICIZED newsletter from Arielle Ford. In case you don't know Arielle by name, she's publicized hundreds of authors and books. 11 of which are #1 Bestsellers. Her clients include Deepak Chopra, Wayne Dyer, Neale Donald Walsch, Dean Ornish, Jon Gordon, Debbie Ford, Jack Canfield and Mark Victor Hansen. Arielle has compiled a list of nearly every question a first-time or experienced author wants to know about publishing, publicity, building a platform and the book business. Every issue is jam-packed with answers to the questions that get your book published and you booked on radio, television, newspapers and magazines.

Million Dollar Product Creation Secrets just released!

The Robert Collier Letter Book by Robert Collier

Blogging is Publishing
I wish I could say that "blogging is publishing" was something that I came up with on my own, but that is not the case. However, I have been pondering on this phrase for a while and decided to write an entry on my thoughts.

Tuesday, December 04, 2007

links for 2007-12-04

links for 2007-12-04
Sony HDNA Stories We Digg - powered by Digg Technology Interesting marketing approach by Sony using Digg's technology. (tags: digg Marketing socialbookmarking socialnews sony) Microsoft Adds More Tools for Search Marketers - Search Engine Watch (tags: Search Marketing Microsoft Tools)...

links for 2007-12-03
The Idea Generator (tags: Creativity fun lifehacks) Conversation Agent: Meet the (New Media) Editor -- Robin Hamman, The BBC (tags: BBC2.0 BBC Journalism) Forecast for '08 Is OK, but Only Online Shines - Advertising Age - News "ZenithOptimedia's 6.7% Global...

How to Become an Online Celebrity by Emulating Jay Leno
Jay Leno's star on the Hollywood Walk of Fame by Te lo juro por Madonna Many of us who are creating content are doing so with the clear motivation of building an online personal brand. There are lots of venues...

links for 2007-11-22
Visual Dictionary Online A new way to look at the dictionary, from Merriam-Webster. (tags: dictionary visualization Reference) favikon Want a favicon? This site makes it a snap. (tags: Design Favicon lifehacks) 7 Habits of Highly Innovative People | Think Simple....

5 Things We Miss About Old-School Computing
Written by Emru Townsend PCs that started instantly and no Registry to worry about–what’s not to like We zip along at gigahertz speed, not megahertz. We store gigabytes instead of kilobytes. Going strictly by the numbers, we’re living in a computing paradise compared with 20 or 30 years ago, when the personal-computer revolution was just beginning. But [...]

Written by Emru Townsend

PCs that started instantly and no Registry to worry about–what’s not to like

We zip along at gigahertz speed, not megahertz. We store gigabytes instead of kilobytes. Going strictly by the numbers, we’re living in a computing paradise compared with 20 or 30 years ago, when the personal-computer revolution was just beginning. But there are a few things from the old days that we still cherish.

1. More RAM Than You Can Handle

One early quote often attributed to Bill Gates is that 640KB–that’s right, kilobytes--should be enough for any computer user. (He vehemently denies saying it.) We joke about it today, but in 1981 that sentiment would have made sense.

The phenomenally popular Apple II and Commodore 64 computers had 48KB and 64KB of system memory, respectively, and the IBM PC’s basic configuration had a measly 16KB. Few people complained. For personal computing’s first decade, none but the seriously hard-core had to push their system beyond the seemingly limitless 640KB. These days, even 2GB isn’t enough to prevent Windows from dipping into the virtual-memory well.

2. Easy, Registry-Free Tweaks

Hey, want to tweak your WordPerfect settings? Fire up your favorite text editor and edit the WP.INI file to your heart’s content.

Prior to Windows 95’s introduction of the Registry, editing .INI files was the way to customize your experience on a PC. Sure, some of the parameters seemed arcane, but dealing with them was better than deciphering the enigmatic HKEY_local_machine parameters infesting Windows machines over the last 12 years.

The .INI files were also easy to back up, restore, or swap, and messing one up wouldn’t take down your entire system. And honestly, did you ever hear of an .INI cleaner? I rest my case.

3. Software That Goes With You

Back when hard drives were expensive (and therefore rare on most PCs), the medium of choice was the floppy disk–which, depending on your operating system, could hold as little as 180KB. Without hard drives, software had to fit on floppies, meaning that applications were reasonably compact and self-contained. You could easily run your programs with your own settings on any compatible computer if you were willing to tote a few disks around. Recent innovations such as the U3 spec for USB drives are just starting to bring that capability back to modern PCs.

4. Lightning-Fast Startups

Microsoft has worked hard to keep startup times down for Windows, but let’s face it: With all of the drivers, antimalware utilities, and other doodads that load into memory (do you really need that casserole-recipe widget on your desktop?), you can probably make a cup of coffee before you can do anything on your PC.

In the old days, either the operating system was built into ROM (so the computer was ready as soon as you flipped the switch) or you loaded it from a disk (which took just a few seconds).

5. A Virus? What’s That?

It’s not that malware didn’t exist–computer viruses actually predate personal computers–but virus protection wasn’t as big a concern as it is now. Running virus scans certainly took less time; since most personal computers lacked hard drives, you could guarantee that a clean floppy would stay uninfected simply by write-protecting it. In a certain sense, an inch of adhesive tape, back then, provided better protection than a battery of antimalware utilities does today.

If you liked this post, buy me a beer




links for 2007-11-27
The Blogger's Guide to SEO (tags: Blogs SEO Search Marketing) Tweet'l - The short URLs built for Twitter (tags: twitter Tools) Ten Lessons for Marketers Using Viral Videos Tips from Jedi Master (and friend) Kevin Nalty. (tags: Marketing viral Video...

links for 2007-11-24
iBackpack - Backpack Pages Optimized for the iPhone and iPod Touch (tags: Backpack 37Signals iphone lifehacks) Macworld: Feature: The Smart Blogger’s Guide Great guide for bloggers - and not only Mac users. (tags: Blogs Tips Widgets) Google News Visualizations (tags:...

links for 2007-11-26
Is it Christmas? Now you know. And it's got a feed. Ha! (tags: Memes rss) Is it Tuesday? Be sure to come back tomorrow! (tags: Memes fun) Simple Weather Great site that does what it says. Amen to that. (tags:...

Visualize Local AIM Chatter Volume in Google Earth
Though it's not as sexy as new ways to communicate like social networking, instant messaging remains a huge part of our online lives. And AOL Instant Messenger is still one of the more dominant platforms. Now you can see just...

Study: 25% of Entertainment Will Be Created by Peer Groups
A fascinating new study from Nokia predicts that by 2012 a quarter of all entertainment will be created, edited and shared within peer groups rather than coming out of traditional media. What's unclear in my mind is where the boundaries...

Google Reader Now Recommends Feeds
Google Reader has added a feature that recommends feeds for you. Recommendations for new feeds are generated by comparing your interests with the feeds of users similar to you as well as by looking at your web history. A help...

Dell, WPP Form Project Da Vinci Marcom Agency to Serve Dell
Dell and WPP are getting together to form a specialized marketing communications firm that does one and only one thing - serve Dell. The computer maker will invest invest $4.5 billion in billings in the agency over the next three...

links for 2007-11-25
MediaPost Publications - Social Sites and Blog Growth Supports Word-of-Mouth - 11/21/2007 Nielsen's list of October's top U.S. social networking sites and blogs. (Note: MySpace is an Edelman client) (tags: SocialNetworking Stats) Bach, Beethoven, Mozart, Wagner, Some Yo-Yo Ma and...

Monday, December 03, 2007

An Important Lesson About Grassroots Media

An Important Lesson About Grassroots Media
Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media. Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and...

Via Editor & Publisher, an excellent column by Steve Outing—an old friend and colleague with a lot of experience in online content. The experience hasn't always been happy, but Steve has learned (and taught) a great deal about it. Case in point: An Important Lesson About Grassroots Media.

Steve describes the shutdown of his own efforts to create an online community whose members would create most of the content, and then goes on to analyze similar issues elsewhere:

If you look at the content that's on Backfence.com (and you can, since the servers are still running; there's just no new content being added to the site), it's predominantly press releases from local community groups, or local event announcements. Backfence staff did contribute content, but often of the same variety. There was some great content on Backfence.com, but to my eyes the bulk of it was pretty dull.

I see the same thing when I look at YourHub.com. The editors of YourHub can easily point to some great content that's been posted to the sites. But just as with our Enthusiast Group sites, the overall experience is a lot of average stuff punctuated by a lesser amount of great content.

As destination sites, I don't think that Backfence or YourHub work. My company's sites didn't work, which is why in hindsight I realize that a much higher level of professional content needed to be added into the mix. Quality matters.

Key in on that word, "destination," for a moment. If you're operating an online service that's keyed to user or citizen content submissions, I encourage you to think about how to utilize that content beyond just a destination website.

I don't expect YourHub-like sites to ever become huge traffic draws if they rely too heavily on user submissions. The quality just isn't there for them to be interesting -- especially in an Internet environment where there is so much high-quality news and information available elsewhere, for free.

It's a fine article with plenty of insights that web content developers should reflect upon.



Is the Kindle the Next Big Thing?
According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.

According to Farhad Manjoo at Salon, no: Amazon's Kindle won't spark your e-book fire. But it's a very interesting description of a gadget that's almost got it right.



Naomi Klein's new Shock Doctrine website
The first I heard about The Shock Doctrine: The Rise of Disaster Capitalism, Naomi Klein's new book, was in this morning's Globe and Mail, which gives her the front and back pages of the Focus section: a fetching photo on the whole front page, and a very positive profile by John Allemang on the back. The irony isn't lost on anyone. The foremost young critic of "disaster capitalism" is a...

The first I heard about The Shock Doctrine: The Rise of Disaster Capitalism, Naomi Klein's new book, was in this morning's Globe and Mail, which gives her the front and back pages of the Focus section: a fetching photo on the whole front page, and a very positive profile by John Allemang on the back.

The irony isn't lost on anyone. The foremost young critic of "disaster capitalism" is a superb marketer. Her new website is a knockout too. It even offers the promise of a video by Alfonso (Children of Men) Cuarón, promoting the book, starting September 9.

My main objection to the site is in the text, which runs in overlong paragraphs. Even Klein's most loyal followers may find it hard going.

Here's an excerpt from the home page, but re-paragraphed to make the text more accessible:

In THE SHOCK DOCTRINE, Naomi Klein explodes the myth that the global free market triumphed democratically.

Exposing the thinking, the money trail and the puppet strings behind the world-changing crises and wars of the last four decades, The Shock Doctrine is the gripping story of how America’s “free market” policies have come to dominate the world-- through the exploitation of disaster-shocked people and countries.

At the most chaotic juncture in Iraq’s civil war, a new law is unveiled that would allow Shell and BP to claim the country’s vast oil reserves…. Immediately following September 11, the Bush Administration quietly out-sources the running of the “War on Terror” to Halliburton and Blackwater…. After a tsunami wipes out the coasts of Southeast Asia, the pristine beaches are auctioned off to tourist resorts.... New Orleans’s residents, scattered from Hurricane Katrina, discover that their public housing, hospitals and schools will never be reopened….

These events are examples of “the shock doctrine”: using the public’s disorientation following massive collective shocks – wars, terrorist attacks, or natural disasters -- to achieve control by imposing economic shock therapy.

Sometimes, when the first two shocks don’t succeed in wiping out resistance, a third shock is employed: the electrode in the prison cell or the Taser gun on the streets.

I would also consider turning the third paragraph into a bulleted list, for the same reason I've broken up the paragraphs: To increase the number of shocks or jolts the reader experiences.

The beginnings and ends of sentences and paragraphs are the hot spots where readers pay most attention and respond most strongly. In online text, end-of-sentence jolts lose impact in the middle of a paragraph. So short sentences, short paragraphs, boldface subheads, and bulleted lists work most effectively for most online readers.

Yes, some of us are more comfortable reading long, complex texts on paper. For those readers, the website should offer downloadable or printer-friendly versions.

I'll follow the development of this site with great interest.



An Online Editing Job in Canada
Just picked this up in my morning email: Editor / Curator Closing Date: August 10, 2007 Contract: Two to three days per week Location: Canada (virtual office) rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis. Responsibilities include assigning, editing and...

Just picked this up in my morning email:

Editor / Curator
Closing Date: August 10, 2007

Contract: Two to three days per week
Location: Canada (virtual office)

rabble.ca, Canada's leading alternative online news and analysis Web site, seeks a dynamic editorial curator to direct day-to-day operations, edit the site's features section and integrate multi-media and social media functions into the website on a daily basis.

Responsibilities include assigning, editing and posting stories, working with other editorial staff, planning
editorial calendar, image research, supervising editorial interns and volunteers, and some writing.

Candidates should have strong organizational skills, extensive editing experience, a demonstrated ability to
meet deadlines, a collaborative approach to teamwork, familiarity with Web editing, a creative approach to
working with limited financial resources, a knowledge of progressive politics and world affairs, combined with experience in progressive activism and a keen interest in the potential of Web 2.0 tools. At least three years experience in journalism or publishing, mainstream or alternative is required.

The editor works in a virtual office environment and can be based anywhere in Canada.

Please send cover letter, resume, references and a short writing sample outlining your vision for rabble.ca (one page max) by August 10th to rabble publisher Kim Elliott, jobs@rabble.ca. In the spirit of the virtual office, only electronic applications will be accepted. The subject line should read: rabble editor application.

Closing date for application: August 10, 2007
Start Date: early September 2007
Competitive remuneration rates

Please note: only candidates selected for an interview will be contacted.

rabble.ca is an employment equity employer.

Kim Elliott, Publisher
jobs@rabble.ca



History of the Traffic Exchanges
For website owners, getting traffic to their website is one of the primary ways in which the website owners can make money or get their information to the general public. As there are so many websit... [Author: Samuel Abdullah - Site Promotion - July 16, 2007]

Promoting Yourself on the Traffic Exchange
The traffic exchange is a relatively new Internet tool which provides website owners with the chance to promote their websites. The way in which a traffic exchange works is that webmasters sign up t... [Author: Samuel Abdullah - Site Promotion - July 16, 2007]

Downloadable Material from Writing for the Web 3.0
If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful. Download W4WCDItems.doc Download webwriting_intro.ppt

If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful.

Download W4WCDItems.doc

Download webwriting_intro.ppt



Get Great Traffic By Thinking Small
Here is one method that you can use to get traffic to your web site. It relies on choosing some niche keywords based on your web site theme. The process is fairly simple and can be expanded to get to... [Author: Ron Skruzny - Site Promotion - July 17, 2007]

Blogging For SEO: How To Get Maximum Search Benefit From Your Small Business Blog
If you have a small business blog, or are thinking of starting one, you should be aware of the ways you can use your blog to drive traffic to your Website. It's simpler than you think. The first thi... [Author: Caroline Melberg - Site Promotion - July 20, 2007]

Which Type of Traffic Exchange is More Effective?
There are two major types of traffic exchanges. One is the auto traffic exchange which automatically views web pages and refreshes the information contained therein. The other type of traffic excha... [Author: Samuel Abdullah - Site Promotion - July 16, 2007]

Are We Yahoos and Thieves?
Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt: Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter. Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and...

Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt:

Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter.

Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and other popularity-driven sites.

"Millions and millions of exuberant monkeys ... are creating an endless digital forest of mediocrity," Keen writes in a book published Tuesday.

His views have infuriated bloggers and others, especially in Silicon Valley, who argue he is an elitist intellectual, a conservative pining for a return to old ways, and a writer who cannot keep his facts straight.

The villains in Keen's narrative are a "pajama army" of mostly anonymous writers who spread gossip and scandal, "intellectual kleptomaniacs," who search Google to copy others' work and the "digital thieves" of media content in the post-Napster era.

For a technology industry used to basking in the glow of self-promotion, Keen's work is shocking for its unforgiving view of Silicon Valley's utopian aspirations.

The book "is designed as a grenade," Keen, a native of north London who now lives in California, said at a recent debate with bloggers and journalists in Berkeley. "It is not designed to be particularly fair or balanced."

The title of his polemic, "The Cult of the Amateur: How Today's Internet is Killing our Culture," attacks what he calls the "cut and paste" ethic of Web users, who he says are robbing professionals of their livelihoods.

The Web allows anyone to post their most intimate thoughts, views or even outright lies, without any editing, under the assumption that the crowd will correct any mistakes. Keen calls for efforts to balance out the Web's powers of instant publishing against society's need for accountability.

Here is Keen's own blog. I'll post a link to it in the Web Writers and Editors list.



Legal Hazards of Writing Online
Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt: Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status. Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments...

Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt:

Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status.

Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments about him.

In another recent case, Montreal art-gallery owner Chris (Zeke) Hand has found himself on the receiving end of a lawsuit as a result of something he wrote on the blog he maintains for Zeke's Gallery.

Warren Kinsella, a prominent blogger and newspaper columnist, sued another blogger for libel last year, but settled the case after the blogger apologized for his remarks and paid Kinsella's legal costs.

Zeke, also known as Chris Hand, is being sued for libel for comments he posted on his blog in Montreal. ‘Once you start dragging things into court, I do tend to dig my heels in,’ he says.

And p2pnet, a British Columbia-based news site that writes about file-sharing, is still fighting a libel lawsuit launched by Kazaa tycoon Nikki Hemming based on comments that were posted on an article about the company.

Read the whole item.



Link popularity and tools for link building
Link popularity and link quality are important because all search engines consider them as a part of their ranking algorithms, says Puneet Mehrotra ..

What Makes Good Webwriting?
A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web? Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to...

A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web?

Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to tinker with the text to make it readable.

For example, some scientific abstracts are solid blocks of text, 200 or 300 words long. I can't edit them, but I can re-paragraph them to make them easier to read.

News reports are often more reader-friendly, full of one-sentence paragraphs. The sentences, however, may run to 40 or more words—and it's often the first paragraph that tries to create an "abstract" of the whole story. (When I excerpt the text anyway, I usually apologize for the style.)

In other cases, the text may be concise and well-paragraphed, but appallingly displayed. Some poor souls are still stuck in 1996, proudly publishing white text sprawled across a black background clear across the screen.

Others have crisp black text on a white background. But the lines run to 15 or 20 words. Here's an example from Jakob Nielsen's Alertbox, which is OK but could be much better with shorter lines. He hasn't changed his format in years, and he should have.

Subheads Help
Subheads can break up the text still more and provide landmarks. Too many webwriters neglect this simple aid to readers.

Of course, sometimes a text is on a website only to be printed off and read on paper. In that case, it just has to be readable when printed.

You're welcome to visit H5N1 and my other blogs to see how I try to live by my own rules.

Judge the Top Blogs on Their Writing!
But here's another suggestion. Visit Technorati: Popular Blogs and see what you think of the writing on some of the top sites.

Does Engadget's shimmering prose enshrine it as #1 blog? Is Michelle Malkin (#11)a better webwriter than Guy Kawasaki(#15)?

Or are other factors at work in these high-traffic, high-impact sites? I'd love to hear your comments.



Can We Still Talk Online?
Dave Beers, my editor at The Tyee, has a thoughtful article today about the famous interactivity of websites: Can We Still Talk Online?. It won't be a surprise to webwriters that responses to their work are often ignorant, abusive, and even threatening. Dave uses The Tyee's experience, and that of other online magazines, to invite still more interaction on the subject. Maybe this is a good time to dig out...

Dave Beers, my editor at The Tyee, has a thoughtful article today about the famous interactivity of websites: Can We Still Talk Online?.

It won't be a surprise to webwriters that responses to their work are often ignorant, abusive, and even threatening. Dave uses The Tyee's experience, and that of other online magazines, to invite still more interaction on the subject.

Maybe this is a good time to dig out a piece I did on the subject about ten years ago: "Time for Flame Wars to Flame Out" was first published in the Vancouver weekly Georgia Straight in the summer of 1997.

An email correspondent once described my views on education as a “Socialist brainwashed, Communist-cliche’d, agit-prop spew of black lies, red herrings, straw men, Marxist-Stalinist Totalitarian, 1984, Brave New World, One World Dictatorship, mooching, felonious, treasonous, cowardly, dangerous, insensitive, [and] anti-human.”

After that he got positively hostile.

Some online veterans would shrug this off as just more proof that any idiot can get on the Net, and most already have. But as many can confirm, this kind of verbal abuse is all too common in cyberspace. The Usenet discussion groups in particular are full of sarcasm, insults, degrading language, and outright obscenity. In the mailing lists, where you have to subscribe to get access to discussions on specialized topics, even college teachers and dog lovers can blow their cool.

Why should this be? Are we just awful people? I don’t think so. But I do think the technology of the Internet has encouraged users with a particular mind-set, and they in turn have largely created an online culture that promotes abuse.

Addicted to Jolts
To do anything on a computer, you have to obey some arbitrary rules and go through certain ritual actions: click the mouse, hit return, type a precise string of keystrokes. This favors a certain kind of obsessive, ritualistic personality. The reward, for such a personality, is to go through the keyboard rituals to get a “jolt” —a psychological reward— just as a laboratory rat will push a button to get a food pellet.


The jolt may be the opening of a window on the computer monitor, or seeing your own name in someone else’s message, or reading an angry, hostile message that rejects every value you hold dear. In any case, it’s an emotional payoff for going through the ritual, and it clearly appeals to a lot of people. Like any other such reward, computer jolts can become dangerously addictive.

Most, however, prefer to limit their jolts to eavesdropping on others’ quarrels. These are the lurkers, the passive Internet users who like to watch other people get into punch-ups. When lurkers do begin posting messages, they often start with a plea for mercy; they know what they’re getting into.

More aggressive types don’t care. Once addicted, they soon need ever-stronger jolts. So they just wade in with all guns blazing, and they thrive on flame wars of mutual recrimination and insult. Flamers may look like mortal enemies, but they’re really like junkies who also deal drugs—they provide jolts for each other.

Smile When You Write That, Stranger
Still another problem is “register.” This means adapting your comments to the person and the circumstances. If a kindergarten teacher talks to you the same way she talks to your child, you’ll be resentful. If you talk too familiarly to your boss, you may soon be looking for another job. Using the wrong register is the basis of most sitcoms, but it’s not often funny online. That’s why many of us use emoticons to try to convey the register we’re trying for.

When you’re sitting at your computer, you’re totally private. But the messages you read and receive are totally public. This really complicates the register you should adopt. You feel private, as if you were sharing pillow talk with your spouse, but the whole world is watching. Your intimate message brays out over the world’s greatest public-address system, and soon you’re getting equally intimate messages that thousands of others can also read.

When I first began to study the flame problem in the early 1990s, I consoled myself that selfish, insensitive, addictively aggressive slobs would not last long. Like barbarous pioneers, they would give way to the schoolmarms and genteel pillars of society. The people who would really flourish in this new medium, I told myself, would be those who could see beyond the computer monitor to the real live person at the other end, and write their messages accordingly.

I was wrong. The slobs have poisoned most of the waterholes, creating no-go zones all over cyberspace. Worse yet, when some folks do try to set up a civilized online community, the slobs barge in and track mud on the floor. Uninterested in grown-up discussion and debate, they try to bring everyone down to their level. Giving insults, taking insults—it’s all jolts to them.

For those of us who really do want to bring civilization to the online wilderness, the options are few. Arguing with the slobs only gives them more jolts. Ignoring them sometimes goads them into even worse flames.
Better to set out clear house rules for acceptable behaviour, and then to turf out anyone who behaves badly—just as we would if someone crashed a party and started insulting our guests.



Online Home Business Article Marketing Tips
Article Marketing is a very powerful and highly effective method of marketing an online home business and the best part of all is that it can be totally free if you have the time to write your own ar... [Author: Cynthia Minnaar - Site Promotion - July 16, 2007]

Hazards of Online Writing
Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links): The advantage of a phone call or a drop-by over e-mail is clearly greatest when there is trouble at hand. But there are ways in which e-mail may subtly encourage such trouble in the first...

Via the New York Times: E-Mail Is Easy to Write (and to Misread). Much of the article applies, I suspect, to web text as well. Excerpt (but read the whole article and follow the links):

The advantage of a phone call or a drop-by over