What Makes Good Webwriting? A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web? Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to...
A reader wrote the other day to ask my opinion: What did I consider good examples of writing on the web?
Well, I confess I couldn't leap up with a dozen examples on the tip of my tongue. Examples of bad writing, however, are easy to come by. On my blog H5N1, I often excerpt text from news stories, government websites, and technical sources. All too often, I have to tinker with the text to make it readable.
For example, some scientific abstracts are solid blocks of text, 200 or 300 words long. I can't edit them, but I can re-paragraph them to make them easier to read.
News reports are often more reader-friendly, full of one-sentence paragraphs. The sentences, however, may run to 40 or more words—and it's often the first paragraph that tries to create an "abstract" of the whole story. (When I excerpt the text anyway, I usually apologize for the style.)
In other cases, the text may be concise and well-paragraphed, but appallingly displayed. Some poor souls are still stuck in 1996, proudly publishing white text sprawled across a black background clear across the screen.
Others have crisp black text on a white background. But the lines run to 15 or 20 words. Here's an example from Jakob Nielsen's Alertbox, which is OK but could be much better with shorter lines. He hasn't changed his format in years, and he should have.
Subheads Help
Subheads can break up the text still more and provide landmarks. Too many webwriters neglect this simple aid to readers.
Of course, sometimes a text is on a website only to be printed off and read on paper. In that case, it just has to be readable when printed.
You're welcome to visit H5N1 and my other blogs to see how I try to live by my own rules.
Judge the Top Blogs on Their Writing!
But here's another suggestion. Visit Technorati: Popular Blogs and see what you think of the writing on some of the top sites.
Does Engadget's shimmering prose enshrine it as #1 blog? Is Michelle Malkin (#11)a better webwriter than Guy Kawasaki(#15)?
Or are other factors at work in these high-traffic, high-impact sites? I'd love to hear your comments.
SEO and Marketing Basics Are Top of Mind for 2008Two thirds focus on basics and almost half plan to do SEO
A survey of 1700 MENG (Marketing Executives Networking Group) members conducted by Anderson Analytics, shows key areas for 2008 are:
- Marketing basics (60% "Very Important") which include specific concepts such as customer satisfaction, customer retention, segmentation, brand loyalty and ROI were of greatest interest.
- Search Engine Optimization (42%) had relatively wide appeal, and cut across marketers in all fields.
- "Green Marketing" (32%) was another important emerging concept and it was identified as the trendiest marketing buzzword.
See Also
Downloadable Material from Writing for the Web 3.0 If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful. Download W4WCDItems.doc Download webwriting_intro.ppt
If you use a PC, the CD that comes with Writing for the Web 3.0 contains the items below. But Mac users can't use the CD; so the links below will give you access to the CD materials in the form of a long Word file and a PowerPoint slide show. Whether or not you own the book, I hope you find them useful.
Download W4WCDItems.doc
Download webwriting_intro.ppt
WordPress 2.1 is Ready Just read from Teli’s WordPress Niche Blog that WordPress 2.1 is out for download. One of the important changes is in this version is that now it requires MySQL 4. Which means I have to upgrade my servers in order to test drive it. Download WordPress 2.1.
Just read from Teli’s WordPress Niche Blog that WordPress 2.1 is out for download. One of the important changes is in this version is that now it requires MySQL 4. Which means I have to upgrade my servers in order to test drive it.
Download WordPress 2.1.

Starting a new blog I don't where I got this preoccupation with disaster. But when I'm not teaching business writing or blogging about H5N1, I try to follow the climate-change issue. After thinking about it for a while, I've started a new blog, Homage to Arrhenius to try to educate myself more systematically. Svante Arrhenius was the scientist who over a century ago identified the influence of greenhouse gases on the earth's climate. You're...
I don't where I got this preoccupation with disaster. But when I'm not teaching business writing or blogging about H5N1, I try to follow the climate-change issue.
After thinking about it for a while, I've started a new blog, Homage to Arrhenius to try to educate myself more systematically. Svante Arrhenius was the scientist who over a century ago identified the influence of greenhouse gases on the earth's climate.
You're welcome to pop over and take a look, and if you have any suggestions, I'd be grateful to have them.
On Blurbs and Summaries Via Poynter Online, a lively and link-rich article by Chip Scanlan: B is for Blurb, S is for Summary. Blurbs can be very effective at drawing readers into the whole story.
Via Poynter Online, a lively and link-rich article by Chip Scanlan: B is for Blurb, S is for Summary. Blurbs can be very effective at drawing readers into the whole story.
Seth Godin Says Most Marketers Are Out of SyncKeynote at SES Chicago is food for thought.
If you thought you had Marketing 101 down pat, it's time to think again.
Seth Godin's keynote at SES Chicago lived up to the promise and certainly gave the audience some new ideas to chew on. He started with a new look at the origins of marketing - the story of Josiah Wedgewood, a potter in England in the 1800's at the start of the Industrial Revolution.

Wedgewood was the first to create a factory environment and a production line with specialized job functions. He built a showroom and shipped product around the world. He made millions and his name is still famous in ceramics and china today. His brother Thomas stuck to the 'tried and true methods.'. He did it the way it had always been doine before. He died poor.
The point of this history lesson? Wedgewood took advantage of changes in society and technology and changed the way he structured his business. Marketing is not just the whipped cream you add on top, says Godin. It's a core function of how you operate.your business. It's a high level decision about how you're going to create, promote, distribute and deliver your wares. If you're smart you adapt your business model to the forces in the marketplace.
Another revolution is upon us, he warns. And this one will be the biggest yet. If we don't realize this we are going to the Thomas Wedgewoods of our age.
His new book due out in December called Meatball Sundae - is your marketing out of sync? covers the 14 trends that are causing this revolution.
I covered these trends in a previous post.
These are not new ideas or trends. What makes this book different is that Godin gives us direction on what we need to do to take advantage of this revolution in the marketplace.
It's no longer just a BtoB or Bto C world. It's BtoCtoCtoB. ther is direct contact between producer and consumer. Poele are connected and they are talking to each other. Online publishing tools have given consumers the power of voice.
The smart way to do business today is not to look for customers for the products you make, says Godin. Create products your customers want.
YouTube did it and made billions.KIVA is a non profit that is getting ir right.
If you figure out what these trends mean to your business you could be the next success story.
What Happened to the Adsense Template Page? I have a sad news today. I’ve decided to take down one of the most visited pages and high ranked page from my domain. I know many of you’ve been using it and recommending it at various forums around the world, but due to the recent change in Adsense’s policy, I’ve decided to [...]
I have a sad news today. I’ve decided to take down one of the most visited pages and high ranked page from my domain. I know many of you’ve been using it and recommending it at various forums around the world, but due to the recent change in Adsense’s policy, I’ve decided to take it down permanently.
The URL is:
http://www.marketingsyndrome.com/adsensetemplates/
I’ve put up some free downloads there for future visitors.
Thanks for your support for sharing the template with your list members and blog readers. If you have no idea what I’m talking about, don’t worry about it :)
Bo

Holiday Wishes Christmas Eve is not yet here in North America, and when it arrives I'm going to be very busy. We have family and friends coming for dinner, so I won't have much chance to blog. But the first thing I'll do in the morning is to start a batch of pulla, a Finnish coffee bread that for decades has been our Christmas breakfast. You're welcome to make it yourself: Download...
Christmas Eve is not yet here in North America, and when it arrives I'm going to be very busy. We have family and friends coming for dinner, so I won't have much chance to blog.
But the first thing I'll do in the morning is to start a batch of pulla, a Finnish coffee bread that for decades has been our Christmas breakfast. You're welcome to make it yourself:
Download recipe_for_pulla.pdf
My old friend Merlin and I take this opportunity to wish you a very happy holiday and a new year full of surprises that make you laugh.

The Revolution is Being Blogged The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt: Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out,...
The upheaval in Burma is setting off tremors on the web as well. An online magazine run by Burmese exiles in Thailand, The Irrawaddy, is covering the protests and the junta's crackdown: High tech gets the truth out. Excerpt:
Despite efforts by the reclusive regime to seal off its cowed people from the outside world, pictorial evidence of the crimes now being committed in the junta’s name is getting out, thanks in large measure to the ingenuity of young people with the high-tech know-how to sidestep official attempts to gag them.
Worldwide news services such as the BBC, CNN and Al Jazeera are illustrating news reports with clandestine pictures and video footage that confirm the extent of the tragedy now unfolding in Burma.
The Irrawaddy is supplying a wide range of TV stations and publications with material obtained by its own sources.
“We are getting e-mailed pictures taken by mobile phones and digital cameras,” said The Irrawaddy’s Managing Editor, Kyaw Zwa Moe. “They are being sent in by people who hold private e-mail accounts, usually with Skype or Gmail. They don’t worry about the risk they are running—they just want the outside world to know what is happening.”
Many of Rangoon’s Internet shops remained closed on Thursday as the violent suppression of the peaceful demonstrations entered its second day. Traders Hotel in the city center, popular with foreign business people and journalists, was searched room by room for evidence of Internet use.
The worldwide demand for information about what is happening in Burma is so large that traffic on The Irrawaddy’s own Web site has more than doubled since the crackdown began.
More than 1 million hits were recorded on Wednesday, closing the site down for a while.
The Irrawaddy Web site has had 22 million hits so far this month, more than double recorded in a normal month.
Meanwhile, The Independent in the UK is quoting Burma's bloggers bearing witness to the unfolding revolution. For a link to some of those blogs ( mostly in Burmese, but the photos are eloquent), go to Rule of Lords.
Web text versus web copy Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman. The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this: how...
Sometimes it pays to ego surf. I just checked myself on Google Blogs (using the chronically misspelled version of my last name). The search came up with some intriguing notes on a blog called Information Squid: AEAChicago2007 - “Writing the User Interface” by Jeffrey Zeldman.
The notes are just that, clearly jotted down as Zeldman was speaking, but they convey a lot. Just at the end I found this:
how do you reconcile people-read-less with SEO[search engine optimization]?
cutting the fat and natural language help both
so does using markup so important words are in headlines
can sometimes get funding for editing content by saying will help SEO
what are some questions to determine what’s brand-appropriate?
discovery process. what materials have you already produced
about yourselves?
what do you know about your stakeholders? compare with real users.
there are no good books about copy
there are good ones about writing for the web, but they don’t address
these issues - i.e. Crawford Killian, Writing for the Web
Zeldman is thinking of writing this
pronouns in copy? used to be more we, now with blogging more I
Of course I'm delighted about the compliment from Zeldman. He's one of the best thinkers about the web and on the web. I would love to see (and buy) his book on web copy. But the field isn't entirely empty. Nick Usborne has done some real pioneering in this field.
Web copy is text designed to sell; text designed to inform and persuade is also copy. So the two genres overlap to a considerable extent.
That last note about pronouns reflects an important point. Good copy in any medium needs the "you attitude," in which the writers pay more attention to the reader than to themselves or their organization. (The We We Monitor, also listed in Webwriting Resources, provides a useful reality check on corporate egomania.)
So to the extent that web writers in general, and web copywriters in particular, talk about themselves, they put themselves at a disadvantage.
But the "I" of a corporate blogger may evade this hazard. We turn to such an individual when we want a relationship with an informed person who clearly wants a relationship with us. So he or she can rant on about "I think this" or "I wonder about that" and still maintain our interest and respect.
I've seen this happen on a couple of my own blogs. Ask the English Teacher is almost entirely user-driven: The posts are based on visitor questions about English usage, and my answers reflect my own (sometimes cranky) views on good usage. (Some commenters beg to differ with those views, I'm glad to say.)
On H5N1, which is essentially a clipping service about avian flu, some visitors credit me with far more authority than I have. A few even email me to ask when the pandemic will start. This is actually a little scary. So when I do venture an opinion, it's usually with the reminder that I'm an elderly Canadian teacher of business writing, not an epidemiologist.
The key seems to be to convey, both verbally and nonverbally, that the corporate blogger really has the customer/visitor's best interests at heart. Verbally, the text should be clear, simple, suitable in tone, and you-oriented. Nonverbally, the site itself and the text layout should be inviting, navigable, and full of "good news surprises" like links and other resources that the visitor finds useful.
If anything, the nonverbal aspects of the site are likely to be more persuasive than anything we actually put in our copy...because when people sense a clash between the verbal message and the nonverbal message, they believe the nonverbal message every time.
When governments don't understand the web Between school and a book and other blogging, I've been neglecting this site. But this afternoon I posted an item on my H5N1 blog that has a lot to do with webwriters' problems: When governments don't understand the web.
Between school and a book and other blogging, I've been neglecting this site. But this afternoon I posted an item on my H5N1 blog that has a lot to do with webwriters' problems: When governments don't understand the web.
Legal Hazards of Writing Online Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt: Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status. Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments...
Via today's Globe and Mail, a report on libel chill: Media stardom is pricey. Excerpt:
Many bloggers dream of getting mainstream recognition for their work, but unfortunately for some, the attention they're getting comes in the form of a lawsuit instead of media-star status.
Earlier this week, Steelback Brewery president Frank D'Angelo filed a $2-million libel suit against Ottawa-based blogger Neate Sager for making what he says are disparaging comments about him.
In another recent case, Montreal art-gallery owner Chris (Zeke) Hand has found himself on the receiving end of a lawsuit as a result of something he wrote on the blog he maintains for Zeke's Gallery.
Warren Kinsella, a prominent blogger and newspaper columnist, sued another blogger for libel last year, but settled the case after the blogger apologized for his remarks and paid Kinsella's legal costs.
Zeke, also known as Chris Hand, is being sued for libel for comments he posted on his blog in Montreal. ‘Once you start dragging things into court, I do tend to dig my heels in,’ he says.
And p2pnet, a British Columbia-based news site that writes about file-sharing, is still fighting a libel lawsuit launched by Kazaa tycoon Nikki Hemming based on comments that were posted on an article about the company.
Read the whole item.
Political Bloggers as Webwriters: I I would post here more often if I weren't such a political-blog addict. But I'm going to try to exploit this vice by posting an occasional critique of political blogs as examples of webwriting. After all, some of these blogs attract enough visitors to generate ad revenue, so they must be doing something right. Or are they? So I'll start this series with Hugh Hewitt's blog. Hewitt is an American...
I would post here more often if I weren't such a political-blog addict. But I'm going to try to exploit this vice by posting an occasional critique of political blogs as examples of webwriting. After all, some of these blogs attract enough visitors to generate ad revenue, so they must be doing something right. Or are they?
So I'll start this series with Hugh Hewitt's blog. Hewitt is an American right-wing commentator, and he shares the blog with several other writers of similar persuasion. Their politics aren't very attractive to me as a Canadian centre-leftist (which puts me, in American terms, out there somewhere beyond the Nepalese Maoists). But that's not the point.
An Attractive Layout
In its general layout, Hewitt's site is very attractive: an off-white background for black sans serif text, with colour used for headlines. Hewitt and his associate Dean Barnett write in (mostly) short paragraphs with (mostly) short sentences, and they break up their text with blank spaces between paragraphs and short quotes that stand out clearly from the main text.
Another poster, going by the name of Generalissimo, is much less effective in basic post design. The first paragraph of the post I've linked to is 19 lines long. Most of the sentences within that great block of text are individually short, concise, and readable—but they're buried alive. Better to break the text up into three or even four paragraphs.
Generalissimo's difficulties are compounded by the basic column width of posts, which allows lines that average around 15 words long. This is tolerable (barely) in paragraphs of 6 or 7 lines, but the whole site would benefit from a narrower text column.
That's because most readers are more comfortable with a line of 10 to 12 words. It's easier to track back and down to the next line.
Hypertext and Eye Candy
The Hewitt site uses links well. Links either have blurbs or are self-describing, and they don't distract from reading the text. Webwriting depends on orientation/information/action, and the site design is excellent on offering options for action: email the post, print it, take action, comment, or trackback.
On orientation, the site could improve. Navigation is a problem unless you're only there to read the latest posts. Some posts are long and take forever to scroll through, so it's hard to see what else is new on the site. Providing a click-through to a new page would permit putting more headlines on a single screen. Subheads, like the ones in this post, would also help to break up long posts and tell readers what to expect.
The text dominates a wide column on the left, with ads and other links in the narrow right-hand columns. The ads stand out fairly well (they'd better), but the links to archives and sympathetic blogs are hard to find and hard to read with blue text on a dark-grey background.
Graphics can certainly enliven a text-rich site, but a good computer-graphics person needs to have a quiet talk with the Hewitt posters. Site graphics tend to be too big (see the "stupidity meter"). A flyer for Mitt Romney's Iowa campaign is held up as "a nice piece of mail" when it's atrociously ugly.
Readability
I haven't run any of the Hewitt site text through Readability.info, but I'd expect it to come through very well. As mentioned, most sentences are short, punchy, and full of single-syllable words. Readability would improve still more with fewer monster paragraphs.
No doubt the site attracts thousands of readers a day, most of whom will patiently read much of what they find. The site is preaching to a particular choir, so readers will put up with design and writing flaws for the sake of the message.
Still, a site's fervent fans deserve the happiest experience the writers can provide. Even the idly curious (and the actively hostile) will recognize when a site shows respect for them by making the material attractive and accessible. This site is partway there, but could improve with a more navigable design and tight editorial consistency.
So as an example of webwriting, I'll give the Hewitt site a B.
Actionable Social Media SES ChicagoSocial Media step you can take right now
The complaint I hear most often at search and social media conferences is that while the content of the sessions is excellent, it's at a high-level and very general. They want specifics. What can I do right now, how do I get started? is the question I often get asked.
This session was perfect for folk who want the nitty-gritty, tactical view.
Todd Parsons of BuzzLogic, one of the main players in the field of online reputation management, was the first speaker.
He set the stage with these stats:
- 65 million Americans read blogs every day
- 60 percent do it explicitly to get an opinion
- 65 pecent of 'power shoppers' spend at least 10 minutes prior to purchase getting online opinions.
- 3.5 billion brand-related conversations take place online every day.
First and foremost listen to the conversations and be aware of what is being said about you.
Action: Get an RSS reader and subscribe to searches on your brand name in Yahoo News and Google Blog Search
Linking is what connects all these conversations and you need to initiate and foster good links
Action: Create good content with authentic stories - engage your audience. Syndicate this content and add links that lead back to your website.
Action: Track the conversations and see who links to whom. Buzz Logic does this very well.
(I used BuzzLogic for the case study in the November PRoactive Report, which covers online reputation management. It gives you the exact picture of how the conversation is developing and spreading and the best place to engage.)
Next up was Adam Lavelle of iCrossing.
We're living a connected lifestyle now and we have more and more devices at out fingertips to access content. And it's driven by content.. By 2010 70 percent of content will be user generated.
Your users are shaping the perceptions about your brand.
Action: Listen. Be useful
Some brands no longer own the conversation about their brands. He cites 3M and PostIt notes as one example.
Action: Join forums where people talk about your brand. Become an active member and answer their questions. Offer useful input and support. Use it to build links back to your website. Do not be overtly commercial. Be helpful.
Jennifer Laycock of Search Engine Guide spoke next.
Jennifer's actionable tips focused on using Flickr. Images are very important online - they do get people engaged. And in Image Search Technorati pulls from Flickr and so does Yahoo, particularly for 'long tail' phrases (those with more than a few words in the phrase.)
Action: Add images to your site and set up an account at Flickr. Tag all images with keywords and phrases.
Flickr has a very active community.
Action: Get engaged in niche groups relative to your market. Ask questions. Encourage any brand evangelists you find on Flickr.
Flickr has feeds. You can use the feeds from your Flickr images to drive traffic to your blog.
Action: Use your Flickr images in your blog posts
See Also
I Can’t Find a Niche Topic that I’m Passionate About! This is one of the most asked questions from niche marketers. “Should I make a website that I’m passionate about?” or “Should I go where the money is made?” Personally, I’d go where the money is. If you can find a topic that you are passionate about and also where great money is being [...]
This is one of the most asked questions from niche marketers.
“Should I make a website that I’m passionate about?” or
“Should I go where the money is made?”
Personally, I’d go where the money is. If you can find a topic that you are passionate about and also where great money is being exchanged in that market, that would be wonderful. But it is not common to find one like that.
I’ve been marketing in the niche markets where I have absolutely no idea nor interest in. But I successfully pulled it and made great passive income from them. Because I was willing to sacrifice my comfort zone, I’m now able to go after what I’m passionate about. I no longer have to worry about if my new sites will be making money or not. I have sites that makes me absolutely no money. I made them just because I wanted to share my knowledge and interest with others.
So my answer to this commonly asked question is to go after the money, then you will be able to do what you are passionate about eventually.
Any other opinions welcomed. Please use the comment section.

On Foggy Writing Dave Wood wrote to me the other day: I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9. I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only...
Dave Wood wrote to me the other day:
I was somewhat aghast at finding one of my web pages coming in at a fog reading of 15+ - I'm just in the middle of revamping it now and am determined to have an index below 9. I did find a glitch in a site you'd recommended: Readability.info. It wasn't accepting my files and seemed to convert them to a read-only in my own files. I had to re-start the computer to get rid of that setting. It may be local to my computer?
I did find another site that worked better in that it didn't require me to upload my files but accepted a paste: Gunning Fog Index.
I've had a similar problem with Readability.info. When I try to upload a Word file, it instantly tells me it found no sentences. Put in a URL, however, and equally instantly it provides a number of readability indices. I've written to the owner of the site, and will pass along his response. (Update: He tells me the problem arose after a switch of servers. Look for a fix after Christmas.)
In the meantime, while it's helpful to know the general readability of your website's text, you can do a lot just by following a few simple practices:
1. Keep text columns narrow.
Ideally, the longest line in a column should be 15 words. Ten would be better.
2. Keep words short.
"Magic" is better than "prestidigitation." "Idea" is better than "conceptualization."
3. Keep sentences short.
On some of my blogs, I excerpt articles from print media. Too often, especially in the first paragraph, a sentence goes on for well over 20 words. I don't rewrite such sentences, but I wish I could. Bulleted lists can often replace strings of words and phrases.
4. Keep paragraphs short.
In most fonts used on websites, six or seven lines should be enough for a paragraph. Even if it's a long, complex idea that belongs in a long paragraph, break it up. A long, solid mass of screen text will discourage too many potential readers.
5. Put a little white space between paragraphs.
A short line at the end of a paragraph isn't enough of a break. Just one hit on the Return key can make a world of difference in helping people read your text.
6. Put important words and phrases in "hot spots."
Your sentence's beginning and end are its hot spots. Here readers pay most attention and react most strongly to what they read. Hot spots cool off in sentences buried in mid-paragraph. Then the end of the last sentence becomes hot again.
So a paragraph starting with "There" or "It" has wasted a good hot spot.
7. Use bolded subheads to help navigation.
A subhead every few paragraphs gives readers an overview of the whole document. A numbered list like this one, with bolded and numbered lines, is also easier to understand.
8. Break these rules when you must.
Follow them too closely, and your writing style may start to sound dull and predictable. Too many short sentences (and bulleted lists) will give you too many hot spots. That will make you sound as if you're ranting.
The above text, pasted into the Gunning Fog site, turns out to have a Fog index of 7.396. Out of 517 words, 47 have three or more syllables. I did some revision while writing it, but 7.396 seems like a reasonable level of clarity.
A link to the Gunning Fog Index site is now in the Webwriting Resources list in the left-hand column.
Protected: Christmas Keywords Extracted from My Own Sites There is no excerpt because this is a protected post.

Are We Yahoos and Thieves? Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt: Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter. Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and...
Via the Globe and Mail: ‘Amateur' charge infuriates blogosphere. Excerpt:
Internet culture, often portrayed as the vanguard of progress, is actually a jungle peopled by intellectual yahoos and digital thieves, according to a Silicon Valley entrepreneur-turned-dissenter.
Andrew Keen, a 47-year-old Briton who founded dot-com era music startup Audiocafe, argues that basic notions of expertise are under assault amid a cultural shift in favour of the amateurism of blogs, MySpace and other popularity-driven sites.
"Millions and millions of exuberant monkeys ... are creating an endless digital forest of mediocrity," Keen writes in a book published Tuesday.
His views have infuriated bloggers and others, especially in Silicon Valley, who argue he is an elitist intellectual, a conservative pining for a return to old ways, and a writer who cannot keep his facts straight.
The villains in Keen's narrative are a "pajama army" of mostly anonymous writers who spread gossip and scandal, "intellectual kleptomaniacs," who search Google to copy others' work and the "digital thieves" of media content in the post-Napster era.
For a technology industry used to basking in the glow of self-promotion, Keen's work is shocking for its unforgiving view of Silicon Valley's utopian aspirations.
The book "is designed as a grenade," Keen, a native of north London who now lives in California, said at a recent debate with bloggers and journalists in Berkeley. "It is not designed to be particularly fair or balanced."
The title of his polemic, "The Cult of the Amateur: How Today's Internet is Killing our Culture," attacks what he calls the "cut and paste" ethic of Web users, who he says are robbing professionals of their livelihoods.
The Web allows anyone to post their most intimate thoughts, views or even outright lies, without any editing, under the assumption that the crowd will correct any mistakes. Keen calls for efforts to balance out the Web's powers of instant publishing against society's need for accountability.
Here is Keen's own blog. I'll post a link to it in the Web Writers and Editors list.