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Friday, October 31, 2008

Get aboard the Cluetrain again

Get aboard the Cluetrain again
Via Inspecht, an Australian blog: The Cluetrain rides again. Excerpt: Almost 10 years ago Chris Locke, Doc Searls, David Weinberger and Rick Levine published a book that was going to change the way we saw the world, The Cluetrain Manifesto. The basic premise in the book is that markets are conversations. Their members communicate in language that is natural, open, and honest, sometimes even direct. Basically you can’t fake it....

Via Inspecht, an Australian blog: The Cluetrain rides again. Excerpt:

Almost 10 years ago Chris Locke, Doc Searls, David Weinberger and Rick Levine published a book that was going to change the way we saw the world, The Cluetrain Manifesto.

The basic premise in the book is that markets are conversations. Their members communicate in language that is natural, open, and honest, sometimes even direct. Basically you can’t fake it.

Most corporations, on the other hand, only know how to engage in a corporate monotone of mission statements, product strategies and , marketing brochures.

However everything is now changing. People are connecting, and working together. The Internet is enabling these conversations and there is nothing corporations can do to stop it.

The blog post contain a slide show of the Cluetrain Manifesto's key points. Very much worth reviewing (for the old-timers) and discovering (for the newbies).

Thanks to Amy Gahran for the link.



Avoid cliché like the plague? Never
Robert Fisk is best known as a journalist specializing in the Middle East. But today he turns his attention to another chronic problem. Via The Independent: Avoid cliché like the plague? Never. Excerpt: Opposite my apartment in Beirut there used to live an American-born English teacher called Marion Lanson. When she departed Lebanon, I inherited her 1949 Random House American College Dictionary, edited by one Clarence L Barnhart "with the...

Robert Fisk is best known as a journalist specializing in the Middle East. But today he turns his attention to another chronic problem. Via The Independent: Avoid cliché like the plague? Never. Excerpt:

Opposite my apartment in Beirut there used to live an American-born English teacher called Marion Lanson. When she departed Lebanon, I inherited her 1949 Random House American College Dictionary, edited by one Clarence L Barnhart "with the Assistance of 355 Authorities and Specialists". I like "authorities" and "specialists" very much because we have largely abandoned such words.

I was keen to look up Mr Barnhart's definition of that plague of modern journalism, the cliché. "A trite, stereotyped expression, idea, practice, etc, as 'sadder but wiser', 'strong as an ox'."

Alas, I fear these are imaginative expressions compared with the stuff we now consume. Mr. Barnhart's German translation of cliché – "klitsch" or "doughy mass" – seems more appropriate for the assaults on literacy that we commit today.

All this came to mind when I learned this week of the coup in Mauretania, where the army took power after President Sidi Ould Cheikh Abdallahi unwisely tried to fire some of his senior officers.

Would tanks "roll" into the capital, I asked myself? Tanks always "roll", don't they? I have never actually seen a tank perform this extraordinary act but, clichés being what they are, my eye sped down the Mauretania story for my friendly "roll". And sure enough – perhaps because Mauretania doesn't have a lot of tanks – there it was. The president, said the agency report, "was arrested after military convoys rolled through the capital Nouakchott".

Why do we use these dead words? There is a dictionary of clichés on my desktop in Beirut and I heartily recommend Watson's Dictionary of Weasel Words by the Australian Don Watson.

It contains one of my most hated clichés: core. As in "core issues", "core business" or "core learning outcomes". Rather like "key speakers" – of which I always refuse to be a member – these clichés attempt to smother idiocy with deep learning (or "core" learning, perhaps).

What is this fascination with stale language? Let me rage. I hate all reports about wars where "the guns fall silent"; the retirement period for artillery being rather short, it's only a matter of time before the "clouds of war" begin to gather once more, when opponents are "pitted" against each other, when guns "soften up" their targets, and national governments complain about "terrorists" crossing (ergo: Iraq, Syria, Iran, Afghanistan) "porous borders". In Iraq, we may experience a "spike" of violence, followed – of course – by a successful "surge".

By all means read the whole thing.



When Choosing a Niche for Your BANS Site…
A number of Build a Niche Store forum members suggest that one should target niches that can’t be found anywhere but at auction. But I disagree with this. The majority of my BANS (Build a Niche Store) sites sell things that can be purchased in any retail stores, but I also have vintage auctions that sell only [...]

A number of Build a Niche Store forum members suggest that one should target niches that can’t be found anywhere but at auction.

But I disagree with this.

The majority of my BANS (Build a Niche Store) sites sell things that can be purchased in any retail stores, but I also have vintage auctions that sell only the things that can be bought through auctions.

What I learned from my EPN transaction stats is that people who buy stuff from auction sites already are likely to have an eBay account already.  I have more ACRUs generated from a kitchenware BANS site than anything else. That kitchenware I’m talking about averages $20 and it can be purchased at any local stores like Walmart and Target.

The advice given by the BANS members is good, but ignoring the other half of the market isn’t a good idea. I suggest that you build BANS sites for both, because both work well.

Just a quick thought.



More spring cleaning
In Webwriting Resources, over on the left, I've removed some sites that hadn't been updated in several months. Other old sites are still there. Even though inactive, they offer some useful materials. It's striking to see that most of the sites are lively and very up to date. If you're running a site of interest to webwriters, and you're not on the list, drop me a line.

In Webwriting Resources, over on the left, I've removed some sites that hadn't been updated in several months. Other old sites are still there. Even though inactive, they offer some useful materials.

It's striking to see that most of the sites are lively and very up to date. If you're running a site of interest to webwriters, and you're not on the list, drop me a line.



Spring Cleaning
I've just finished grading the last assignments of the semester...and of my 41-year teaching career. With a little more free time, I hope to spend more time learning about webwriting, and overhauling this site, which is about four years old. As a first step, I've gone through the Web Writers and Editors list, updating a few links and dropping those that don't seem active. If you're an online writer or...

I've just finished grading the last assignments of the semester...and of my 41-year teaching career. With a little more free time, I hope to spend more time learning about webwriting, and overhauling this site, which is about four years old.

As a first step, I've gone through the Web Writers and Editors list, updating a few links and dropping those that don't seem active. If you're an online writer or editor, and you'd like a link to your site, drop me a note.

And if you're already on the list, drop me a note about how things are going for you. Are you getting enough work? Enough interesting work? Learning about the business? Joining the French Foreign Legion for better pay and working conditions? Found any other good webwriting resources?

Whatever, let me know and I'll post your observations.



A Handy Reference
I recently ran across a useful little book, The Elements of Visual Style: The Basics of Print Design for Every PC and Mac User, by Robert W. Harris. While it's aimed at print-based writing, webwriters can also draw some lessons from it. Harris gives us a quick guide to typography, layout, and the use of art in print documents. The illustrations show bad and good examples, and the book itself...

I recently ran across a useful little book, The Elements of Visual Style: The Basics of Print Design for Every PC and Mac User, by Robert W. Harris. While it's aimed at print-based writing, webwriters can also draw some lessons from it.

Harris gives us a quick guide to typography, layout, and the use of art in print documents. The illustrations show bad and good examples, and the book itself is pretty well designed. I wish it were more "hypertextual": We get no references to other books on document design, and no links to sites dealing with this and related issues.

Still, it's a compact, concise, and inexpensive handbook. Even if you find most of the advice very familiar, the book could help you back up the points you're trying to make to your clients.



Why the Print Media Still Don't Get It
We're having a federal election here in Canada, and The Globe and Mail is covering it very well. But this story by one of the paper's top reporters, Michael Valpy, shows why print text doesn't work online: Outlook gets gloomier for Tories, polls suggest. Here's an excerpt from the end of the story, with my comments and revisions between paragraphs: There have been a number of theories offered for Canadians'...

We're having a federal election here in Canada, and The Globe and Mail is covering it very well. But this story by one of the paper's top reporters, Michael Valpy, shows why print text doesn't work online: Outlook gets gloomier for Tories, polls suggest. Here's an excerpt from the end of the story, with my comments and revisions between paragraphs:

There have been a number of theories offered for Canadians' growing coolness toward Mr. Harper as the campaign progresses, most focusing on his response – or perceived absence of response – to the gathering economic crisis.

[A sentence of online text should normally run to 20 words maximum. This is 34 words, starting with the dead word "There."]

Observers suggest several theories for Canadians' growing coolness to Mr. Harper. Most focus on his poor response to the current economic crisis.

But a leading social scientist, speaking for background, suggested yesterday that Canadians see in Mr. Harper a Robespierre-type character, the French revolutionary leader who at first was embraced by the people for his unflappability, control and appearance of towering moral rectitude and then rejected by them for the same reasons.

[Fifty words in one sentence! Three sentences convey the same meaning more clearly:]

A leading social scientist, speaking on background, said yesterday that Canadians see Mr. Harper as a Robespierre. In the French Revolution, the people embraced Robespierre for his calm, control, and apparent morality. Then they rejected him for the same reasons.

“Because there was no sense that if he took his clothes off, he'd be the same as the rest of us,” the social scientist said.

[You've got to quote your sources word for word. I wish the source had said:]

"They didn't think he'd be the same as the rest of us if he took his clothes off," said the social scientist.

Pollsters said the possibility exists that the gap between the Conservatives and Liberals will widen again before voting day but it's less and less likely.

Pollsters said the Liberal-Conservative gap may widen again before election day. But they consider it unlikely. [25 words in the original sentence. Revised: 17 words in two sentences.]

In Quebec, the Liberals now have replaced the Conservatives as the federalist option to the Bloc. “There are no rabbits to be pulled out of the hat for the Conservatives,” Mr. Donolo said.

In Quebec, the Liberals have replaced the Conservatives as the federalist choice. "The Conservatives have no rabbits to pull out of their hat," said Mr. Donolo.

There are signs the Green vote, which is as high as 14 per cent in B.C., is becoming unstuck. And Mr. Graves said the three groups with the most aversion to Mr. Harper – young voters, low-income voters and NDP supporters in Ontario – have historically shown a willingness to swing to the Liberals.

[Another boring "There" sentence, plus a 33-word sentence. Consider this version with two sentences and 33 words total:]

The Green vote, up to 14 percent in BC, is weakening. Mr. Graves said three groups hostile to Mr. Harper are historically likely to vote Liberal: young voters, poor voters, and Ontario New Democrats.

Michael Valpy is a fine and thoughtful writer. But if his paper won't edit him for online readers, he won't reach the readers he deserves. And his paper won't survive online as long as it should.



A new edition of Writing for the Web
I dropped in to see my publisher yesterday, and he blindsided me by reporting that Writing for the Web 3.0 has practically sold out. But he doesn't want to reprint it—he wants a fourth edition. Well, that was welcome news, and I can think at once of several areas that deserve fuller treatment. Writing for blogs is an obvious one. Maybe some concrete advice on search-engine optimization. And certainly some...

I dropped in to see my publisher yesterday, and he blindsided me by reporting that Writing for the Web 3.0 has practically sold out. But he doesn't want to reprint it—he wants a fourth edition.

Well, that was welcome news, and I can think at once of several areas that deserve fuller treatment. Writing for blogs is an obvious one. Maybe some concrete advice on search-engine optimization. And certainly some more exercise material, both in the book and here on its blog, would be useful.

But this is an interactive medium, so I'd be grateful for your suggestions on what you'd like to see in a new edition of the book. Even if you haven't read it, tell me about what your concerns and interests are. If the present edition already deals with them, great. If not, even better—I'll be sure to address your issues in the new edition.



50 Open Source Resources for Online Writers
Via Job Profiles.com, a list of 50 Awesome Open Source Resources for Online Writers. They include various free word processors and reference tools. I can't vouch for any of them, but it might be worth the time it takes to download some and experiment a bit.

Via Job Profiles.com, a list of 50 Awesome Open Source Resources for Online Writers.

They include various free word processors and reference tools. I can't vouch for any of them, but it might be worth the time it takes to download some and experiment a bit.



A US newspaper abandons print
Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt: Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool. The paper might be killed. Or it might be transformed. One thing's for sure: The Capital Times that Madison has known for 90 years...

Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt:

Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool.

The paper might be killed. Or it might be transformed.

One thing's for sure: The Capital Times that Madison has known for 90 years will be gone. Online publishing is a fundamentally different proposition for both journalists and readers. Experts consider it a classic disruptive technology that reorders daily life for just about everyone it touches and destroys what was thought to be a durable economic model for the eclipsed technology.

Newspapers won't die off as quickly as slide rules did when calculators were introduced, but the changes under way are so epochal you'd be foolish to believe anyone who speaks confidently of what publishing will be like in 10 years.

"Nobody knows anything," as veteran screenwriter William Goldman famously said of the secrets to successful movie-making. The newspaper business is even more in the dark as to how it will make its next buck.

Meanwhile, via the Editor & Publisher website: Steep Decline at NYT while WSJ gains. Jeff Jarvis at BuzzMachine also comments on the Madison metamorphosis.

A lot of journalists are becoming webwriters, but they don't necessarily like the idea, according to this post by Amy Gahran on Poynter.org. And a lot of webwriters, whether they know it or not, are becoming journalists.



US Democrats waging web war
Via Netcraft: Clinton and Obama XSS battle develops. Excerpt: Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org. Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web...

Via Netcraft: Clinton and Obama XSS battle develops. Excerpt:

Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org.

Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web browser, Sintonen's method retains the votehillary.org URL in the address bar while displaying the opposing website.

Sintonen told Netcraft that he was inspired by the recent Obama attacks and first examined Hillary Clinton's official website at www.hillaryclinton.com. Sintonen did not find any cross-site scripting vulnerabilities on this site, adding that it looked quite secure, but subsequently found XSS opportunities available on the Vote Hillary website. Sintonen lives in Finland and has no strong interest in US politics.

While the example exploits have so far been relatively benign (limited to redirecting a user to the opponent's website, for example), future cross-site scripting vulnerabilities found on political candidate sites have plenty of scope to be much more serious. Obama's and Clinton's websites both accept monetary contributions towards their campaigns, so cross-site scripting vulnerabilities could be leveraged to steal money and identities from supporters.

Read the post on the Netcraft site to follow the links.



How to Launch Your Career as an Author, Get Your Book Published and Get Book Publicity: MP3 Audio
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors. Visit www.EverythingYouShouldKnow.com for more details

Clichés of Journalese
If you write for print or electronic media, some of these terms will make you wince, because you've probably used them: Journalese-English Dictionary (first edition). Most are British, and a little unfamiliar to North Americans, but we have plenty. Our public figures don't just promise to do something: they vow to do it. The cliché du jour (to use a cliché) in North America's blogosphere is "nuanced." Whether it's Obama,...

If you write for print or electronic media, some of these terms will make you wince, because you've probably used them: Journalese-English Dictionary (first edition).

Most are British, and a little unfamiliar to North Americans, but we have plenty. Our public figures don't just promise to do something: they vow to do it.

The cliché du jour (to use a cliché) in North America's blogosphere is "nuanced." Whether it's Obama, Clinton, or McCain, whatever they say is nuanced.



A promising new search engine (updated)
I can still recall the day I first logged on to Google, then just the latest of a host of search engines. This morning I heard a news item about a new search engine: Cuil. After a very quick inspection, I'm impressed. It's fast and it's pretty—you get graphics as well as links. I'd welcome your comments about it and how well it meets your needs. Update, July 30: David...

I can still recall the day I first logged on to Google, then just the latest of a host of search engines. This morning I heard a news item about a new search engine: Cuil.

After a very quick inspection, I'm impressed. It's fast and it's pretty—you get graphics as well as links. I'd welcome your comments about it and how well it meets your needs.

Update, July 30: David Olive, a columnist for The Star in Toronto, is not impressed.



Webwriters, meet your great-grandfather
A fascinating article in The New York Times: The Mundaneum Museum Honors the First Concept of the World Wide Web. Excerpt: On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels...

OtletmA fascinating article in The New York Times: The Mundaneum Museum Honors the First Concept of the World Wide Web. Excerpt:

On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels like a fittingly secluded home for the legacy of one of technology’s lost pioneers: Paul Otlet.

In 1934, Otlet sketched out plans for a global network of computers (or “electric telescopes,” as he called them) that would allow people to search and browse through millions of interlinked documents, images, audio and video files.

He described how people would use the devices to send messages to one another, share files and even congregate in online social networks. He called the whole thing a “réseau,” which might be translated as “network” — or arguably, “web.”

Historians typically trace the origins of the World Wide Web through a lineage of Anglo-American inventors like Vannevar Bush, Doug Engelbart and Ted Nelson. But more than half a century before Tim Berners-Lee released the first Web browser in 1991, Otlet (pronounced ot-LAY) described a networked world where “anyone in his armchair would be able to contemplate the whole of creation.”

Although Otlet’s proto-Web relied on a patchwork of analog technologies like index cards and telegraph machines, it nonetheless anticipated the hyperlinked structure of today’s Web. “This was a Steampunk version of hypertext,” said Kevin Kelly, former editor of Wired, who is writing a book about the future of technology.

Otlet’s vision hinged on the idea of a networked machine that joined documents using symbolic links. While that notion may seem obvious today, in 1934 it marked a conceptual breakthrough.

“The hyperlink is one of the most underappreciated inventions of the last century,” Mr. Kelly said. “It will go down with radio in the pantheon of great inventions.”

For more about Paul Otlet, visit Wikipedia.

But I still insist that the true father of the internet was none other than Mark Twain.



Why a Book About Blogging Fails
A few months ago I got a review copy of Blogwars, by David D. Perlmutter. Of course I was delighted, and I started to read it at once. Then I put it down. Today, facing a serious reading shortage, I picked it up again and made a real effort to get into it. It hadn't improved, but these stupid machines have taught me that we learn more from our mistakes...

A few months ago I got a review copy of Blogwars, by David D. Perlmutter. Of course I was delighted, and I started to read it at once.

Then I put it down.

Today, facing a serious reading shortage, I picked it up again and made a real effort to get into it. It hadn't improved, but these stupid machines have taught me that we learn more from our mistakes than our successes.

So what's wrong with a book by a highly successful writer and professor of journalism, on the subject of political blogs and their growing impact on American life?

Put briefly, it's a print-on-paper document that needs to be more like web text.

A major design problem
I can't blame Perlmutter for the design of his book, but design is a major problem. The body text appears in a reasonably legible serif font. But the paragraphs are absurdly long, and subheads appear rarely. When they do, they're cramped boldface, barely legible—with underlines.

Now, I've been telling my students since the mid-1990s that you don't underline boldface text. Robin Williams made that simple point in 1995 in The Mac is Not a Typewriter.

Worse yet, the book includes excerpts from blogs using vast swathes of sans serif text, much of it in italics (see pages 144-147 for a really bad example).

You can get away with sans serif in short paragraphs with short lines, but not in lines of 17 to 20 words—not on screen, and not on paper.

Much of Perlmutter's text offers some interesting observations on the effect of political blogging in the 2004 US presidential election. But by failing to exploit the style of effective web text, he effectively muffles himself and undercuts whatever he's trying to say about this medium.

How web text is changing print text
When I started to teach webwriting in the late 1990s, I tried to draw a distinction between the habits of print readers and those of online readers. As one who started reading print on paper in 1947, I'm very habituated to it indeed.

But Perlmutter's book has taught me that the web is actually changing all our reading habits. Short, concise web text, well laid out, has an impact we don't get over. When we go back to print on paper, we're too impatient to put up with long sentences and long paragraphs.

Some of my favourite political bloggers, like Glenn Greenwald, still haven't learned that. His posts are long, with endless paragraphs and tedious patches of italic quotations.

A blog like Power Line, whose politics I find regrettable, at least presents itself in short, well-designed paragraphs. (But Power Line should keep its text columns narrower, and use a serif font for body text.)

Greenwald is influential despite his print-oriented text. But he'd more influential if he turned his long-winded paragraphs into short, punchy statements.

Power Line doesn't persuade me, but at least I get its point in a hurry. And I recognize that its authors are trying to make their text readable.

I hope David Perlmutter does a new edition of Blogwars, preferably in time for the fall election. But I hope he gets an editor and a designer who know how to create a print analog of a website, so his readers will understand what he's trying to tell us.



A Forecast from 1994
Long ago, I published a piece in a magazine called Infobahn about how politics and the internet might evolve together. Judge for yourself how accurate I was: NET PROPAGANDA: COMING SOON TO A MONITOR NEAR YOU One fine fall day in 1948, I joined the American political process: I walked down Lankershim Boulevard in North Hollywood carrying fore-and-aft posters urging the election of Harry S Truman. As a seven-year-old sandwich...

Long ago, I published a piece in a magazine called Infobahn about how politics and the internet might evolve together. Judge for yourself how accurate I was:

NET PROPAGANDA: COMING SOON TO A MONITOR NEAR YOU

One fine fall day in 1948, I joined the American political process: I walked down Lankershim Boulevard in North Hollywood carrying fore-and-aft posters urging the election of Harry S Truman. As a seven-year-old sandwich man, I had become a campaign mechanism—a way of reaching voters with a political message.

The age of the sandwich man, however, was fast ending. A few blocks away, a TV set stood in our living room. It carried little but Felix the Cat cartoons, Hopalong Cassidy westerns, and primitive variety shows, but as a medium it would change politics before I was old enough to vote.

Over forty years later, politicians have a new medium to deal with: the Internet. So far they are using it clumsily, treating it as an odd mix of print and TV. But just as they learned the lessons of television, they will learn how to campaign in cyberspace.

They’ll have their work cut out for them. Most sensible politicians, after lurking on the Net for a time, would prefer to campaign by throwing bottled leaflets into the Pacific rather than use the Internet.

Political discourse on the Net—at least in the Usenet newsgroups—is on a par with turf wars among the howler monkeys. Tribes of fanatics battle for control of newsgroups: gun nuts, anti-gun nuts, school voucherists, libertarians, semiliterate teenagers.

Some Netters can supply sustained, documented argument for their views, but no one else pays much attention. Instead the Net provides a steady diet of flame wars, newsgroup highjacking, and debates that digress from their original topics with dizzying speed.

It’s not just that so many denizens of the Net are barking loonies; that’s equally true of the general population. But too many Netters are still a demographically narrow slice of the electorate. They’re too young to vote, too broke to contribute to campaign funds, and too busy downloading pornography to care much about upholding democracy. Worse yet, the medium itself doesn’t encourage reasoned argument or the kinds of people who engage in it.

Well, earlier politicians learned to use new media or die. If they failed to adapt, their careers ended whether they were good politicians or not. (In Richard Nixon’s case, TV killed and resurrected him several times.) So the successful politicians of the early 21st century will indeed exploit the Net—probably more effectively than they have with television.

Most 1990s politicians, if they use the Net at all, treat it as an extension of print media. They have reason to do so. Most users see the Net as text: tiny, semi-legible words scrolling up their monitors. The resemblance to newspapers and magazines is there, however distorted. So politicians from Clinton on down have been pumping out electronic news releases, press-conference transcripts, and speech texts.

For a long time I was on one of Bill Clinton’s mailing lists. He sent me verbatim texts of every speech he made on education, welfare, and related social issues. He always began with a joke, and every joke triggered what the transcripts called (laughter). When I tried to unsubscribe, however, Clinton wouldn’t let me; the jokes and (laughter) and presidential eloquence kept coming.

Eventually I pried myself away, but not before I’d learned something about the Clinton administration’s attitude towards the Net. For all the yelling about the Information Superhighway, the metaphor at work was the small-town newspaper editor’s office. When you signed on to Clinton’s mailing list, you had little choice: you could pick social issues, foreign affairs, the economy—and that was about it. What you got was raw government-issue rhetoric.

A small-town editor, getting this stuff over the wire, would know how to adapt it. A presidential speech would undergo heavy rewriting and paraphrase, or supply a few excerpts for a local columnist, or fail to appear at all. The editor, knowing local readers, would present only as much of the speech as the readers could understand and respond to. Otherwise readers would start treating the newspaper like just another kind of junk mail with nothing to say to them personally.

Clinton’s releases ran into another problem, directly related to the medium of the computer screen: It doesn’t like long stretches of text.

A monitor screen packed full of writing is ugly and hard to read. Text works best on the screen when it’s short, even fragmentary—more like a caption than a paragraph. One-liners and bulleted lists can assert and describe, but they can’t really argue.

So no matter how funny the jokes in Clinton’s speeches, few Netters would trouble to scroll past the first screen or two.

The medium’s built-in hostility to text has evidently sunk in. More recently, Clinton and other politicians are trying to use the Net like TV itself. Thanks to interfaces like Mosaic and NetScape, computer users can now access home pages full of color graphics: the White House, the president’s smiling family, and so on.

But this approach limits the potential audience still more. To get these pretty pictures you need a big, recent computer and a fast modem (better yet, direct Net access), and you need to know how to use them. So the potential audience is a small group of affluent hobbyists, a few serious professionals, and some university students.

Even with snappy graphics, this kind of Net access is right back there with Felix the Cat on a 5-inch screen, or picking up Philadelphia on your crystal-set radio: Gee whiz, you can see the White House on your computer, even if the quality isn’t as good as on your TV. This kind of thrill has a short half-life.

Plenty of politicians are using the Net as an auxiliary postal service, receiving e-mail from their constituents and replying with boilerplate comments just as they do with snail mail. As a barometer of public sentiment, however, e-mail is dubious; again, the sources are few and demographically confined to a relatively well-educated and privileged social stratum. Only in a desperately tight race would Netters be likely to swing an election—assuming they all voted the same way.

A few politicos are venturing into cyberspace themselves. David Schreck, a member of the British Columbia provincial government, goes online to debate with local flame artists—but he’s on a local BBS, not the Internet, in such discussions. “I’ve been in touch with maybe four of my 27,000 constituents,” he says.

Granted that scores of lurking constituents may also read his comments as lurkers, he’s still right to describe his online activities as a hobby.

A Toronto candidate for city council, meanwhile, did go onto the Net even though the vast majority of his readers, living far outside his district, had no interest in his campaign. For his pains he suffered intense flaming and won only 4 per cent of the municipal vote.

So the Net at this point is an also-ran as a print medium. As a TV-like medium, it’s barely better than a test pattern. For all the millions reportedly joining the Net every month, it’s not really a mass medium, and therein lies both its weakness and its strength: it’s a medium for narrowcasting, not broadcasting.

A broadcast medium assumes (or imposes) common values among millions of essentially passive consumers. As a newspaper columnist, I reached over a quarter-million readers every week; a really inflammatory article might provoke two or three letters. Print is not interactive; neither are radio and TV, for all the popularity of talk shows.

But they are “public” in the sense that we share a sense of some kind of community with other consumers. Most of us watch TV with friends or family, or split up the paper and read it together at the breakfast table.

When we go on the Net, however, we go solo. The technology puts us a few inches from a monitor, and even if we’re in a computer lab we are on our own. We read highly public messages, but we do so in private; our responses, however public they may eventually be, feel private.

That’s one reason for the flame wars that keep breaking out. It’s a problem of “register”—finding the right words to talk about the right subject to the right person under the right circumstances.

When introduced to Queen Elizabeth, we don’t say: “Hey, Liz, great to meetcha, you look a lot younger than you do on TV.” When introduced to the 13-year-old who’s come to baby-sit, we don’t say: “I am deeply honored to make your acquaintance on this memorable day, your ladyship.”

Politicians making speeches on TV sound like pompous liars because they’re usually in an “oratorical” register suited to large groups of people within earshot. Franklin Delano Roosevelt scored politically with his radio-based “Fireside Chats” because he found the right register for what seemed like small-group face-to-face discussion with a mass audience. Ronald Reagan did something similar with TV, finding a register that worked on the small screen.

So if politicians are going to gain votes on the Net, they’re going to have to find a highly intimate register, reflecting the fact that millions of users are getting the message when they feel like isolated individuals, not like members of a larger group.

The Net, then, makes its users tough customers for a political marketer. You can’t spam the voters with a generic message; for every one you get through to, you anger a dozen others. You have to tailor the appeal as precisely as possible, on the basis of as much information as possible.

Doing a simple “finger” on every Netter wouldn’t help much. But it might well be possible to track significant numbers of users as they make their way through various newsgroups—especially if they post plenty of comments. If they hang out on alt.rush-limbaugh, that may tell you something.

But most Netters are lurkers, as passively unresponsive as most newspaper readers and TV watchers. Is a given lurker a Limbaugh fan, or a left-liberal onlooker morbidly fascinated by the group? Here’s where the medium’s interactivity offers politicians a big opportunity.

E-mail the Limbaugh posters with a political message. But don’t just sit back and wait for flames. Offer them (and the lurkers) some reward for responding with details about themselves: a slick little software application, for example, as a reward for filling out a questionnaire. Maybe it even comes with a Rush icon showing him with a halo or horns.

This gives you a start on establishing Net focus groups, which while small will reflect values of larger populations. Now the political marketers can begin to tailor their appeals more accurately.

Net culture, at this point in its development, is still hung up on the technology itself. Telephone and TV users don’t think much about the hardware they’re using, but Netters do. If appeals from politicians are technically slick, the subliminal message is that the politico is a happening dude, riding the electronic surf. (Not long ago, The New Yorker magazine was breathlessly reporting on how many of Clinton’s young staffers were running around with PowerBooks, as if that were reason in itself to endorse his policies.)

This attitude will change as millions of non-technical users move into cyberspace, but it will be a factor for several more years.

The appeals will also reflect the limits of the medium: not good for extended print, not great for video or audio, but combining elements of all of them. So Net propaganda will probably tend to look like a TV commercial: strong visuals, snappy sound bites, and minimal text.

But it will be aimed at a very small audience. The multimedia ad that comes to my computer may be strikingly different from the one that ends up on my neighbour’s. Part of the difference will be content: in the version I get, the candidate pushes commitment to excellence in education, while my neighbor gets promises of spending cuts.

More importantly, each ad will be personal. When I open up the e-mail message, I hear the candidate saying: “Crawford, I’ve got some news for you and your family.” What follows will offer more TV-style jolts than hard information, but it will also offer quick, easy interaction. A slide-show questionnaire: just point and click to register your views on gun control, abortion, illegal immigration. Then see how your answers stack up against the total so far registered. Want more information? Click again for more specific messages on those issues, the candidate’s personal resume, or a free, autographed copy of his latest speech or her last book.

This is personal campaigning on a level rarely seen these days, even among main-streeting small-town politicos. But it’s taking place in a medium that’s also very public. How do you avoid looking like a liar when Netters compare your different messages? In part, you just don’t openly contradict yourself, and while your message is personal it’s not very concrete. If glittering generalities are the stock in trade of public oratory, sweet nothings are the currency of this more intimate medium.

In other cases, the strategy will be to highjack public newsgroups, just as candidates often pack meetings with their own supporters. Even now, one or two people can take over a newsgroup and set its agenda by dominating the discussions, flaming opponents, and dragging every thread in the desired direction. A couple of dozen supporters should be able to dominate debate even more thoroughly.

None of this will be official, of course—just the natural behavior of ordinary citizens who happen to support the candidate.

Home pages, still relatively primitive, could become highly effective infotainment tools for politicians. A candidate could even create captive audiences: for example, he might donate computers to nursing homes, recreation centers, and libraries. Each computer would be already programmed to log on to the candidate’s home page, which would supply plenty of data on how the candidate has supported seniors, recreation programs, and libraries. It might also include software applications that would provide a running tally of the size of the national debt, or the number of seniors murdered in the last 24 hours.

Sometimes the computer might look and act more like a video game. Imagine two or three of them set up in an employee dining hall, offering entertainment as well as political information: a game, perhaps, in which the goal is to corner the candidate’s opponent and force him to admit how he voted on some crucial bill. Or guess how much your taxes have gone up since the incumbent took office, and if you’re within 10 per cent of the answer, you get an extra 15 minutes’ time on the computer. Too expensive to work? Maybe not, if the employer is willing to cover some of the computers’ cost as a campaign contribution.

Hackers and crackers could find themselves in a new golden age. Once upon a time politicians had to break into one another’s offices. Now they can get into one another’s databases. Lists of contributors and supporters would be there for the taking—and the burglars could also damage such lists or destroy them altogether.

Dirty tricks could get really dirty. Imagine a forged home page providing violent distortions of the candidate’s position and record, or campaign ads that really come from the opposition. Such “black propaganda” would be hard to fight; publicizing the forgery would only draw more attention to its lies.

E-mail bombings could flood the candidate’s server with thousands of junk messages, making it difficult or impossible to reach voters and staffers. A software giveaway, sabotaged with a virus, would infuriate potential voters. The same virus could also disable the candidate’s system.

Scurrilous rumors could travel the Net in seconds, as hard to stop as neutrinos but with much more impact. The candidate’s private e-mail could turn up in conveniently downloadable form at FTP sites outside the country.

All of these tactics would not only resonate in cyberspace but would gain enormous attention in other media. The dirty tricksters, with very little threat of punishment facing them, could be as nasty as they liked...while their political masters hypocritically complained about them and called for more controls over the Internet.

Despite these threats, politicians are likely to get into the medium for one reason: Other politicians. Hardware and software defenses will emerge to hold off the tricksters, and the first politicos to master the Net will enjoy a measurable advantage over latecomers. Mastery will come from recognition that this is not just electronic print or low-res TV, but a medium that can and should answer back.

Net propaganda can’t just hammer on voters who do nothing until election day. It has to provoke them into response after response, with each response helping to define the politician’s next step. Many of those provocations will be inane, patronizing or downright vicious. But for once the voters’ reactions may actually force the politicos to treat them like intelligent, informed citizens.

And for the politicians, that could be the Net’s most frightening threat of all.

Infobahn, Summer 1994


Thursday, October 30, 2008

Webwriters, meet your great-grandfather

Webwriters, meet your great-grandfather
A fascinating article in The New York Times: The Mundaneum Museum Honors the First Concept of the World Wide Web. Excerpt: On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels...

OtletmA fascinating article in The New York Times: The Mundaneum Museum Honors the First Concept of the World Wide Web. Excerpt:

On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels like a fittingly secluded home for the legacy of one of technology’s lost pioneers: Paul Otlet.

In 1934, Otlet sketched out plans for a global network of computers (or “electric telescopes,” as he called them) that would allow people to search and browse through millions of interlinked documents, images, audio and video files.

He described how people would use the devices to send messages to one another, share files and even congregate in online social networks. He called the whole thing a “réseau,” which might be translated as “network” — or arguably, “web.”

Historians typically trace the origins of the World Wide Web through a lineage of Anglo-American inventors like Vannevar Bush, Doug Engelbart and Ted Nelson. But more than half a century before Tim Berners-Lee released the first Web browser in 1991, Otlet (pronounced ot-LAY) described a networked world where “anyone in his armchair would be able to contemplate the whole of creation.”

Although Otlet’s proto-Web relied on a patchwork of analog technologies like index cards and telegraph machines, it nonetheless anticipated the hyperlinked structure of today’s Web. “This was a Steampunk version of hypertext,” said Kevin Kelly, former editor of Wired, who is writing a book about the future of technology.

Otlet’s vision hinged on the idea of a networked machine that joined documents using symbolic links. While that notion may seem obvious today, in 1934 it marked a conceptual breakthrough.

“The hyperlink is one of the most underappreciated inventions of the last century,” Mr. Kelly said. “It will go down with radio in the pantheon of great inventions.”

For more about Paul Otlet, visit Wikipedia.

But I still insist that the true father of the internet was none other than Mark Twain.



Why a Book About Blogging Fails
A few months ago I got a review copy of Blogwars, by David D. Perlmutter. Of course I was delighted, and I started to read it at once. Then I put it down. Today, facing a serious reading shortage, I picked it up again and made a real effort to get into it. It hadn't improved, but these stupid machines have taught me that we learn more from our mistakes...

A few months ago I got a review copy of Blogwars, by David D. Perlmutter. Of course I was delighted, and I started to read it at once.

Then I put it down.

Today, facing a serious reading shortage, I picked it up again and made a real effort to get into it. It hadn't improved, but these stupid machines have taught me that we learn more from our mistakes than our successes.

So what's wrong with a book by a highly successful writer and professor of journalism, on the subject of political blogs and their growing impact on American life?

Put briefly, it's a print-on-paper document that needs to be more like web text.

A major design problem
I can't blame Perlmutter for the design of his book, but design is a major problem. The body text appears in a reasonably legible serif font. But the paragraphs are absurdly long, and subheads appear rarely. When they do, they're cramped boldface, barely legible—with underlines.

Now, I've been telling my students since the mid-1990s that you don't underline boldface text. Robin Williams made that simple point in 1995 in The Mac is Not a Typewriter.

Worse yet, the book includes excerpts from blogs using vast swathes of sans serif text, much of it in italics (see pages 144-147 for a really bad example).

You can get away with sans serif in short paragraphs with short lines, but not in lines of 17 to 20 words—not on screen, and not on paper.

Much of Perlmutter's text offers some interesting observations on the effect of political blogging in the 2004 US presidential election. But by failing to exploit the style of effective web text, he effectively muffles himself and undercuts whatever he's trying to say about this medium.

How web text is changing print text
When I started to teach webwriting in the late 1990s, I tried to draw a distinction between the habits of print readers and those of online readers. As one who started reading print on paper in 1947, I'm very habituated to it indeed.

But Perlmutter's book has taught me that the web is actually changing all our reading habits. Short, concise web text, well laid out, has an impact we don't get over. When we go back to print on paper, we're too impatient to put up with long sentences and long paragraphs.

Some of my favourite political bloggers, like Glenn Greenwald, still haven't learned that. His posts are long, with endless paragraphs and tedious patches of italic quotations.

A blog like Power Line, whose politics I find regrettable, at least presents itself in short, well-designed paragraphs. (But Power Line should keep its text columns narrower, and use a serif font for body text.)

Greenwald is influential despite his print-oriented text. But he'd more influential if he turned his long-winded paragraphs into short, punchy statements.

Power Line doesn't persuade me, but at least I get its point in a hurry. And I recognize that its authors are trying to make their text readable.

I hope David Perlmutter does a new edition of Blogwars, preferably in time for the fall election. But I hope he gets an editor and a designer who know how to create a print analog of a website, so his readers will understand what he's trying to tell us.



George Orwell Blogs
What a resource! The Orwell Diaries are the online journals of one of the 20th century's greatest writers, published 70 years to the day after he wrote them. I've put a link to them in the Webwriting Resources list.

What a resource! The Orwell Diaries are the online journals of one of the 20th century's greatest writers, published 70 years to the day after he wrote them. I've put a link to them in the Webwriting Resources list.



A Handy Reference
I recently ran across a useful little book, The Elements of Visual Style: The Basics of Print Design for Every PC and Mac User, by Robert W. Harris. While it's aimed at print-based writing, webwriters can also draw some lessons from it. Harris gives us a quick guide to typography, layout, and the use of art in print documents. The illustrations show bad and good examples, and the book itself...

I recently ran across a useful little book, The Elements of Visual Style: The Basics of Print Design for Every PC and Mac User, by Robert W. Harris. While it's aimed at print-based writing, webwriters can also draw some lessons from it.

Harris gives us a quick guide to typography, layout, and the use of art in print documents. The illustrations show bad and good examples, and the book itself is pretty well designed. I wish it were more "hypertextual": We get no references to other books on document design, and no links to sites dealing with this and related issues.

Still, it's a compact, concise, and inexpensive handbook. Even if you find most of the advice very familiar, the book could help you back up the points you're trying to make to your clients.



A promising new search engine (updated)
I can still recall the day I first logged on to Google, then just the latest of a host of search engines. This morning I heard a news item about a new search engine: Cuil. After a very quick inspection, I'm impressed. It's fast and it's pretty—you get graphics as well as links. I'd welcome your comments about it and how well it meets your needs. Update, July 30: David...

I can still recall the day I first logged on to Google, then just the latest of a host of search engines. This morning I heard a news item about a new search engine: Cuil.

After a very quick inspection, I'm impressed. It's fast and it's pretty—you get graphics as well as links. I'd welcome your comments about it and how well it meets your needs.

Update, July 30: David Olive, a columnist for The Star in Toronto, is not impressed.



The planetary (and interplanetary) internet
Via The Guardian, an optimistic argument by Vint Cerf, one of the architects of the original internet: A founding father of the web says it's come a long way, but its potential for worldwide change can and will be greater still. Excerpt: It's amazing how quickly those of us with internet access have come to take for granted the remarkable amounts of information we have at our disposal, but we're...

Via The Guardian, an optimistic argument by Vint Cerf, one of the architects of the original internet: A founding father of the web says it's come a long way, but its potential for worldwide change can and will be greater still. Excerpt:

It's amazing how quickly those of us with internet access have come to take for granted the remarkable amounts of information we have at our disposal, but we're only seeing the beginnings. The bulk of human knowledge remains offline. As more of us get access to the internet, more of the world's information will find its way online.

The web is already making strides toward becoming truly global. While I was chairman of ICANN, one of the organisations that helps ensure that the internet works uniformly around the world, we adopted rules to allow the system of domain names to accommodate non-Roman characters, making the web more accessible to people whose languages use other scripts, such as Arabic, Korean or Cyrillic.

There are improvements in automatic language translation tools and, in particular, the field that we call machine learning. It is already possible to do a Google search and explore the results in English across web content in 23 different languages, from Czech to Hindi to Korean. Speakers of any of those languages can now explore content on the web written in any of the others.

The technology isn't perfect yet, but it's rapidly improving. Even in its present form, it's easy to imagine a not-too-distant future in which automatic translation will allow two people in the world to message one another in real time, each experiencing the chat in his or her tongue. Just imagine what a significant step that will be.

Cerf predicts that even space probes will be built to use the internet. I predict that such probes will need major spam filters.

More seriously, webwriters should begin to think about writing effectively in more languages than just English. Some languages are "wordier" than English; others are more concise. Do readers of Chinese or Arabic scan a computer screen the way English readers do? I wish I knew.



Food for thought for webwriters
Via The Korea Herald: Court fines two for Web libel against Lee. Excerpt: An appeals court has found two people guilty of libel against Lee Myung-bak when he was a presidential candidate last year, overturning lower-court rulings. A Seoul High Court judge has fined a defendant, surnamed Sohn, 500,000 won ($477) for posting messages denouncing Lee and his Grand National Party 17 times in September, the court said yesterday. In...

Via The Korea Herald: Court fines two for Web libel against Lee. Excerpt:

An appeals court has found two people guilty of libel against Lee Myung-bak when he was a presidential candidate last year, overturning lower-court rulings.

A Seoul High Court judge has fined a defendant, surnamed Sohn, 500,000 won ($477) for posting messages denouncing Lee and his Grand National Party 17 times in September, the court said yesterday.

In one message, he called Lee a "criminal" and described the GNP as a "department store of corruption."

In March, a lower court in Suwon acquitted Sohn on the grounds that he had never engaged in any political activities and that the internet has become a common means for citizens to express political opinions freely.

But the higher court ruled that he violated the election law, saying his messages go beyond a simple expression of opinions.

"The messages are clearly against Lee. The defendant is thought to have done so purposely considering he posted them 17 times. He appears to have been aware that his behavior could influence the result of the election," the court said.

Current law forbids the act of distributing documents, photographs and other materials aimed at influencing election results by supporting or opposing particular candidates and political parties 180 days prior to election day.

Civic groups criticize the law for restricting freedom of expression and political participation.

In a separate case, another high-court judge fined a defendant 800,000 won for criticizing Lee 30 times in messages on an internet message board, the court said yesterday.

Granted, the fines aren't serious—at least by North American and European standards. But if the same laws were applied to political blogs in the West, most countries could pay off their deficits with the fines extracted from bloggers.



My Happy Crazy Life
It isn’t often that I come across a blog that I am so impressed by that I find myself wanting to tell everyone I know about it, but My Happy Crazy Life is definitely one blog that I want to share with others.    When I found this blog, authored by Amy Sue of the Zany Zebra, [...]

A US newspaper abandons print
Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt: Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool. The paper might be killed. Or it might be transformed. One thing's for sure: The Capital Times that Madison has known for 90 years...

Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt:

Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool.

The paper might be killed. Or it might be transformed.

One thing's for sure: The Capital Times that Madison has known for 90 years will be gone. Online publishing is a fundamentally different proposition for both journalists and readers. Experts consider it a classic disruptive technology that reorders daily life for just about everyone it touches and destroys what was thought to be a durable economic model for the eclipsed technology.

Newspapers won't die off as quickly as slide rules did when calculators were introduced, but the changes under way are so epochal you'd be foolish to believe anyone who speaks confidently of what publishing will be like in 10 years.

"Nobody knows anything," as veteran screenwriter William Goldman famously said of the secrets to successful movie-making. The newspaper business is even more in the dark as to how it will make its next buck.

Meanwhile, via the Editor & Publisher website: Steep Decline at NYT while WSJ gains. Jeff Jarvis at BuzzMachine also comments on the Madison metamorphosis.

A lot of journalists are becoming webwriters, but they don't necessarily like the idea, according to this post by Amy Gahran on Poynter.org. And a lot of webwriters, whether they know it or not, are becoming journalists.



US Democrats waging web war
Via Netcraft: Clinton and Obama XSS battle develops. Excerpt: Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org. Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web...

Via Netcraft: Clinton and Obama XSS battle develops. Excerpt:

Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org.

Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web browser, Sintonen's method retains the votehillary.org URL in the address bar while displaying the opposing website.

Sintonen told Netcraft that he was inspired by the recent Obama attacks and first examined Hillary Clinton's official website at www.hillaryclinton.com. Sintonen did not find any cross-site scripting vulnerabilities on this site, adding that it looked quite secure, but subsequently found XSS opportunities available on the Vote Hillary website. Sintonen lives in Finland and has no strong interest in US politics.

While the example exploits have so far been relatively benign (limited to redirecting a user to the opponent's website, for example), future cross-site scripting vulnerabilities found on political candidate sites have plenty of scope to be much more serious. Obama's and Clinton's websites both accept monetary contributions towards their campaigns, so cross-site scripting vulnerabilities could be leveraged to steal money and identities from supporters.

Read the post on the Netcraft site to follow the links.



50 Open Source Resources for Online Writers
Via Job Profiles.com, a list of 50 Awesome Open Source Resources for Online Writers. They include various free word processors and reference tools. I can't vouch for any of them, but it might be worth the time it takes to download some and experiment a bit.

Via Job Profiles.com, a list of 50 Awesome Open Source Resources for Online Writers.

They include various free word processors and reference tools. I can't vouch for any of them, but it might be worth the time it takes to download some and experiment a bit.



How we read online
Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails. In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.

Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails.

In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.



Get aboard the Cluetrain again
Via Inspecht, an Australian blog: The Cluetrain rides again. Excerpt: Almost 10 years ago Chris Locke, Doc Searls, David Weinberger and Rick Levine published a book that was going to change the way we saw the world, The Cluetrain Manifesto. The basic premise in the book is that markets are conversations. Their members communicate in language that is natural, open, and honest, sometimes even direct. Basically you can’t fake it....

Via Inspecht, an Australian blog: The Cluetrain rides again. Excerpt:

Almost 10 years ago Chris Locke, Doc Searls, David Weinberger and Rick Levine published a book that was going to change the way we saw the world, The Cluetrain Manifesto.

The basic premise in the book is that markets are conversations. Their members communicate in language that is natural, open, and honest, sometimes even direct. Basically you can’t fake it.

Most corporations, on the other hand, only know how to engage in a corporate monotone of mission statements, product strategies and , marketing brochures.

However everything is now changing. People are connecting, and working together. The Internet is enabling these conversations and there is nothing corporations can do to stop it.

The blog post contain a slide show of the Cluetrain Manifesto's key points. Very much worth reviewing (for the old-timers) and discovering (for the newbies).

Thanks to Amy Gahran for the link.



Blogging the Internet Marketing Conference
This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.

This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.



The Slovenian Designer
Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

A Forecast from 1994
Long ago, I published a piece in a magazine called Infobahn about how politics and the internet might evolve together. Judge for yourself how accurate I was: NET PROPAGANDA: COMING SOON TO A MONITOR NEAR YOU One fine fall day in 1948, I joined the American political process: I walked down Lankershim Boulevard in North Hollywood carrying fore-and-aft posters urging the election of Harry S Truman. As a seven-year-old sandwich...

Long ago, I published a piece in a magazine called Infobahn about how politics and the internet might evolve together. Judge for yourself how accurate I was:

NET PROPAGANDA: COMING SOON TO A MONITOR NEAR YOU

One fine fall day in 1948, I joined the American political process: I walked down Lankershim Boulevard in North Hollywood carrying fore-and-aft posters urging the election of Harry S Truman. As a seven-year-old sandwich man, I had become a campaign mechanism—a way of reaching voters with a political message.

The age of the sandwich man, however, was fast ending. A few blocks away, a TV set stood in our living room. It carried little but Felix the Cat cartoons, Hopalong Cassidy westerns, and primitive variety shows, but as a medium it would change politics before I was old enough to vote.

Over forty years later, politicians have a new medium to deal with: the Internet. So far they are using it clumsily, treating it as an odd mix of print and TV. But just as they learned the lessons of television, they will learn how to campaign in cyberspace.

They’ll have their work cut out for them. Most sensible politicians, after lurking on the Net for a time, would prefer to campaign by throwing bottled leaflets into the Pacific rather than use the Internet.

Political discourse on the Net—at least in the Usenet newsgroups—is on a par with turf wars among the howler monkeys. Tribes of fanatics battle for control of newsgroups: gun nuts, anti-gun nuts, school voucherists, libertarians, semiliterate teenagers.

Some Netters can supply sustained, documented argument for their views, but no one else pays much attention. Instead the Net provides a steady diet of flame wars, newsgroup highjacking, and debates that digress from their original topics with dizzying speed.

It’s not just that so many denizens of the Net are barking loonies; that’s equally true of the general population. But too many Netters are still a demographically narrow slice of the electorate. They’re too young to vote, too broke to contribute to campaign funds, and too busy downloading pornography to care much about upholding democracy. Worse yet, the medium itself doesn’t encourage reasoned argument or the kinds of people who engage in it.

Well, earlier politicians learned to use new media or die. If they failed to adapt, their careers ended whether they were good politicians or not. (In Richard Nixon’s case, TV killed and resurrected him several times.) So the successful politicians of the early 21st century will indeed exploit the Net—probably more effectively than they have with television.

Most 1990s politicians, if they use the Net at all, treat it as an extension of print media. They have reason to do so. Most users see the Net as text: tiny, semi-legible words scrolling up their monitors. The resemblance to newspapers and magazines is there, however distorted. So politicians from Clinton on down have been pumping out electronic news releases, press-conference transcripts, and speech texts.

For a long time I was on one of Bill Clinton’s mailing lists. He sent me verbatim texts of every speech he made on education, welfare, and related social issues. He always began with a joke, and every joke triggered what the transcripts called (laughter). When I tried to unsubscribe, however, Clinton wouldn’t let me; the jokes and (laughter) and presidential eloquence kept coming.

Eventually I pried myself away, but not before I’d learned something about the Clinton administration’s attitude towards the Net. For all the yelling about the Information Superhighway, the metaphor at work was the small-town newspaper editor’s office. When you signed on to Clinton’s mailing list, you had little choice: you could pick social issues, foreign affairs, the economy—and that was about it. What you got was raw government-issue rhetoric.

A small-town editor, getting this stuff over the wire, would know how to adapt it. A presidential speech would undergo heavy rewriting and paraphrase, or supply a few excerpts for a local columnist, or fail to appear at all. The editor, knowing local readers, would present only as much of the speech as the readers could understand and respond to. Otherwise readers would start treating the newspaper like just another kind of junk mail with nothing to say to them personally.

Clinton’s releases ran into another problem, directly related to the medium of the computer screen: It doesn’t like long stretches of text.

A monitor screen packed full of writing is ugly and hard to read. Text works best on the screen when it’s short, even fragmentary—more like a caption than a paragraph. One-liners and bulleted lists can assert and describe, but they can’t really argue.

So no matter how funny the jokes in Clinton’s speeches, few Netters would trouble to scroll past the first screen or two.

The medium’s built-in hostility to text has evidently sunk in. More recently, Clinton and other politicians are trying to use the Net like TV itself. Thanks to interfaces like Mosaic and NetScape, computer users can now access home pages full of color graphics: the White House, the president’s smiling family, and so on.

But this approach limits the potential audience still more. To get these pretty pictures you need a big, recent computer and a fast modem (better yet, direct Net access), and you need to know how to use them. So the potential audience is a small group of affluent hobbyists, a few serious professionals, and some university students.

Even with snappy graphics, this kind of Net access is right back there with Felix the Cat on a 5-inch screen, or picking up Philadelphia on your crystal-set radio: Gee whiz, you can see the White House on your computer, even if the quality isn’t as good as on your TV. This kind of thrill has a short half-life.

Plenty of politicians are using the Net as an auxiliary postal service, receiving e-mail from their constituents and replying with boilerplate comments just as they do with snail mail. As a barometer of public sentiment, however, e-mail is dubious; again, the sources are few and demographically confined to a relatively well-educated and privileged social stratum. Only in a desperately tight race would Netters be likely to swing an election—assuming they all voted the same way.

A few politicos are venturing into cyberspace themselves. David Schreck, a member of the British Columbia provincial government, goes online to debate with local flame artists—but he’s on a local BBS, not the Internet, in such discussions. “I’ve been in touch with maybe four of my 27,000 constituents,” he says.

Granted that scores of lurking constituents may also read his comments as lurkers, he’s still right to describe his online activities as a hobby.

A Toronto candidate for city council, meanwhile, did go onto the Net even though the vast majority of his readers, living far outside his district, had no interest in his campaign. For his pains he suffered intense flaming and won only 4 per cent of the municipal vote.

So the Net at this point is an also-ran as a print medium. As a TV-like medium, it’s barely better than a test pattern. For all the millions reportedly joining the Net every month, it’s not really a mass medium, and therein lies both its weakness and its strength: it’s a medium for narrowcasting, not broadcasting.

A broadcast medium assumes (or imposes) common values among millions of essentially passive consumers. As a newspaper columnist, I reached over a quarter-million readers every week; a really inflammatory article might provoke two or three letters. Print is not interactive; neither are radio and TV, for all the popularity of talk shows.

But they are “public” in the sense that we share a sense of some kind of community with other consumers. Most of us watch TV with friends or family, or split up the paper and read it together at the breakfast table.

When we go on the Net, however, we go solo. The technology puts us a few inches from a monitor, and even if we’re in a computer lab we are on our own. We read highly public messages, but we do so in private; our responses, however public they may eventually be, feel private.

That’s one reason for the flame wars that keep breaking out. It’s a problem of “register”—finding the right words to talk about the right subject to the right person under the right circumstances.

When introduced to Queen Elizabeth, we don’t say: “Hey, Liz, great to meetcha, you look a lot younger than you do on TV.” When introduced to the 13-year-old who’s come to baby-sit, we don’t say: “I am deeply honored to make your acquaintance on this memorable day, your ladyship.”

Politicians making speeches on TV sound like pompous liars because they’re usually in an “oratorical” register suited to large groups of people within earshot. Franklin Delano Roosevelt scored politically with his radio-based “Fireside Chats” because he found the right register for what seemed like small-group face-to-face discussion with a mass audience. Ronald Reagan did something similar with TV, finding a register that worked on the small screen.

So if politicians are going to gain votes on the Net, they’re going to have to find a highly intimate register, reflecting the fact that millions of users are getting the message when they feel like isolated individuals, not like members of a larger group.

The Net, then, makes its users tough customers for a political marketer. You can’t spam the voters with a generic message; for every one you get through to, you anger a dozen others. You have to tailor the appeal as precisely as possible, on the basis of as much information as possible.

Doing a simple “finger” on every Netter wouldn’t help much. But it might well be possible to track significant numbers of users as they make their way through various newsgroups—especially if they post plenty of comments. If they hang out on alt.rush-limbaugh, that may tell you something.

But most Netters are lurkers, as passively unresponsive as most newspaper readers and TV watchers. Is a given lurker a Limbaugh fan, or a left-liberal onlooker morbidly fascinated by the group? Here’s where the medium’s interactivity offers politicians a big opportunity.

E-mail the Limbaugh posters with a political message. But don’t just sit back and wait for flames. Offer them (and the lurkers) some reward for responding with details about themselves: a slick little software application, for example, as a reward for filling out a questionnaire. Maybe it even comes with a Rush icon showing him with a halo or horns.

This gives you a start on establishing Net focus groups, which while small will reflect values of larger populations. Now the political marketers can begin to tailor their appeals more accurately.

Net culture, at this point in its development, is still hung up on the technology itself. Telephone and TV users don’t think much about the hardware they’re using, but Netters do. If appeals from politicians are technically slick, the subliminal message is that the politico is a happening dude, riding the electronic surf. (Not long ago, The New Yorker magazine was breathlessly reporting on how many of Clinton’s young staffers were running around with PowerBooks, as if that were reason in itself to endorse his policies.)

This attitude will change as millions of non-technical users move into cyberspace, but it will be a factor for several more years.

The appeals will also reflect the limits of the medium: not good for extended print, not great for video or audio, but combining elements of all of them. So Net propaganda will probably tend to look like a TV commercial: strong visuals, snappy sound bites, and minimal text.

But it will be aimed at a very small audience. The multimedia ad that comes to my computer may be strikingly different from the one that ends up on my neighbour’s. Part of the difference will be content: in the version I get, the candidate pushes commitment to excellence in education, while my neighbor gets promises of spending cuts.

More importantly, each ad will be personal. When I open up the e-mail message, I hear the candidate saying: “Crawford, I’ve got some news for you and your family.” What follows will offer more TV-style jolts than hard information, but it will also offer quick, easy interaction. A slide-show questionnaire: just point and click to register your views on gun control, abortion, illegal immigration. Then see how your answers stack up against the total so far registered. Want more information? Click again for more specific messages on those issues, the candidate’s personal resume, or a free, autographed copy of his latest speech or her last book.

This is personal campaigning on a level rarely seen these days, even among main-streeting small-town politicos. But it’s taking place in a medium that’s also very public. How do you avoid looking like a liar when Netters compare your different messages? In part, you just don’t openly contradict yourself, and while your message is personal it’s not very concrete. If glittering generalities are the stock in trade of public oratory, sweet nothings are the currency of this more intimate medium.

In other cases, the strategy will be to highjack public newsgroups, just as candidates often pack meetings with their own supporters. Even now, one or two people can take over a newsgroup and set its agenda by dominating the discussions, flaming opponents, and dragging every thread in the desired direction. A couple of dozen supporters should be able to dominate debate even more thoroughly.

None of this will be official, of course—just the natural behavior of ordinary citizens who happen to support the candidate.

Home pages, still relatively primitive, could become highly effective infotainment tools for politicians. A candidate could even create captive audiences: for example, he might donate computers to nursing homes, recreation centers, and libraries. Each computer would be already programmed to log on to the candidate’s home page, which would supply plenty of data on how the candidate has supported seniors, recreation programs, and libraries. It might also include software applications that would provide a running tally of the size of the national debt, or the number of seniors murdered in the last 24 hours.

Sometimes the computer might look and act more like a video game. Imagine two or three of them set up in an employee dining hall, offering entertainment as well as political information: a game, perhaps, in which the goal is to corner the candidate’s opponent and force him to admit how he voted on some crucial bill. Or guess how much your taxes have gone up since the incumbent took office, and if you’re within 10 per cent of the answer, you get an extra 15 minutes’ time on the computer. Too expensive to work? Maybe not, if the employer is willing to cover some of the computers’ cost as a campaign contribution.

Hackers and crackers could find themselves in a new golden age. Once upon a time politicians had to break into one another’s offices. Now they can get into one another’s databases. Lists of contributors and supporters would be there for the taking—and the burglars could also damage such lists or destroy them altogether.

Dirty tricks could get really dirty. Imagine a forged home page providing violent distortions of the candidate’s position and record, or campaign ads that really come from the opposition. Such “black propaganda” would be hard to fight; publicizing the forgery would only draw more attention to its lies.

E-mail bombings could flood the candidate’s server with thousands of junk messages, making it difficult or impossible to reach voters and staffers. A software giveaway, sabotaged with a virus, would infuriate potential voters. The same virus could also disable the candidate’s system.

Scurrilous rumors could travel the Net in seconds, as hard to stop as neutrinos but with much more impact. The candidate’s private e-mail could turn up in conveniently downloadable form at FTP sites outside the country.

All of these tactics would not only resonate in cyberspace but would gain enormous attention in other media. The dirty tricksters, with very little threat of punishment facing them, could be as nasty as they liked...while their political masters hypocritically complained about them and called for more controls over the Internet.

Despite these threats, politicians are likely to get into the medium for one reason: Other politicians. Hardware and software defenses will emerge to hold off the tricksters, and the first politicos to master the Net will enjoy a measurable advantage over latecomers. Mastery will come from recognition that this is not just electronic print or low-res TV, but a medium that can and should answer back.

Net propaganda can’t just hammer on voters who do nothing until election day. It has to provoke them into response after response, with each response helping to define the politician’s next step. Many of those provocations will be inane, patronizing or downright vicious. But for once the voters’ reactions may actually force the politicos to treat them like intelligent, informed citizens.

And for the politicians, that could be the Net’s most frightening threat of all.

Infobahn, Summer 1994



The tools of propaganda
Via Poynter Online: Here's your handy-dandy propaganda detector. Excerpt: No politician, Republican or Democrat, would admit he or she is in the propaganda business. And no journalist I know would admit to being an enabler of the propaganda efforts of a particular political party. Like it or not, every scripted moment of every convention, every syllable of every campaign speech, is an act of political propaganda. It follows that to...

Via Poynter Online: Here's your handy-dandy propaganda detector. Excerpt:

No politician, Republican or Democrat, would admit he or she is in the propaganda business. And no journalist I know would admit to being an enabler of the propaganda efforts of a particular political party.

Like it or not, every scripted moment of every convention, every syllable of every campaign speech, is an act of political propaganda. It follows that to cover politics responsibly, reporters must come equipped with a tuned-up, turbo-charged propaganda detector.

In an anthology of essays on language, I stumbled upon a pamphlet titled "How to Detect Propaganda," published in 1937 by a short-lived organization called the Institute for Propaganda Analysis.

As you can imagine, the years leading up to World War II frothed with propaganda. The Institute, co-founded by Clyde R. Miller of Columbia University, was an early advocate of what we now called "critical literacy."

The pamphlet begins, "If American citizens are to have clear understanding of present-day conditions and what to do about them, they must be able to recognize propaganda, to analyze it, and to appraise it."

Seventy-one years later, the lessons are as relevant as ever. I was pleased to see the IPA's propaganda devices mentioned in Poynter, because I tried for decades to teach them to my students. With political websites like memeorandrum working as propaganda geysers, we all need to be aware of what they're spouting.

On the same topic, I recently published an article on Blogs for Election Junkies in The Tyee.


Wednesday, October 29, 2008

Offline Marketing Techniques

Offline Marketing Techniques
  Offline marketing is very similar to online marketing, either way, word of mouth is one of the best forms of advertising there is, but a huge part of that involves getting to know the people around you. Online, that might mean joining and actively participating in groups and forums. Offline that could be taking a sincere [...]

How To Transfer Tapes

Advertising Your Website
Yup, I admit it, I am a bit biased, but I think that one of the very best ways you can advertise your website is through the V7N. First, without a doubt, your site needs to be in as many high quality directories as possible. The V7N Directory is the one directory that I personally recommend the [...]

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Domain vs. Subdomain
When you get ready to set up a professional blog, one of the first decisions you will need to make is if you want to use a domain, subdomain, or a free option, such as blogger.com. I recommend treating a blog just like any other website, especially when it comes to the hosting. Some hosting companies allow you to [...]

The Slovenian Designer
Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

Free Bonus Gifts

My Happy Crazy Life
It isn’t often that I come across a blog that I am so impressed by that I find myself wanting to tell everyone I know about it, but My Happy Crazy Life is definitely one blog that I want to share with others.    When I found this blog, authored by Amy Sue of the Zany Zebra, [...]

Tuesday, October 28, 2008

Graph Your Tweets with Twitter Charts

Graph Your Tweets with Twitter Charts
Over the last year or so I have become addicted to data visualization and mashup tools. Every day it seems like there's a new one to explore. My current favorite remains PageAddict. Using the Firefox plug-in I have been able...

Inexpensive Tips For Getting Website Traffic
You can get a lot of website traffic without having to spend a lot of money. If you want to develop a busy and profitable website for your online business, there are a lot of techniques for getting w... [Author: Richard Legg - Site Promotion - April 24, 2008]

Get Website Traffic Thru �Tell-A-Friend Script�
One of the most important things that any website owner needs is a continuous stream of traffic to their site. As more and more websites compete for the same targeted traffic, webmasters have to cons... [Author: Richard Legg - Site Promotion - April 24, 2008]

Michigan SEO Is Dead � Long Live Rebel Marketing
Getting good SEO these days is like getting a good hair stylist. Every online marketer thinks they got the magic touch. Price is always the bottom line factor. The customer tries to save �a few bucks... [Author: Ted Cantu - Site Promotion - April 22, 2008]

How To Increase Onsite Conversions - Leads, Sales, Etc.
A website that does not make conversions is a website that serves no business function. So let's talk about: What a website conversion is and how you can increase conversions across your business we... [Author: Mike Van Bergen - Site Promotion - April 25, 2008]

How To Cash In On Pay Per Click Without Spending A Dime
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[NOTE: This article was written in response to actual conversations between small business owners and our Web design and development firm.] Hello. My name is Mr. Smallbiz Owner, and I own A Small Co... [Author: Wendy Suto - Site Promotion - April 26, 2008]

links for 2008-10-24
Social Networks Twitter, Tagged & Ning Post Highest Year-over-Year Growth "Twitter.com, Tagged.com and Ning, which racked up 343%, 330% and 251% year-over-year audience growth respectively, were the fastest-growing US online social networking sites as ranked in September, according to rankings...

7 simple steps to Keyword Mastery & Search Engine Ranking
Keyword Research has become an integral part of starting up your own business or growing your business (exponentially). Search engine marketing is here to stay for the long term, hence finding custo... [Author: Dave James - Site Promotion - April 26, 2008]

links for 2008-10-23
MediaPost Publications - Study: Teens Join Boomers In Searching Health Issues Online - 10/22/2008 "a study that shows that over 50% of young people ages 13-24 are accessing health and wellness information on the Internet." (tags: Health Search Stats GenZ...

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Nowadays, it seems that everyone and his cousin have taken to blogging. This form of online self-expression has slowly but steadily taken over the World Wide Web to become somewhat of a phenomenon in... [Author: Richard Legg - Site Promotion - April 24, 2008]

Mahalo Launches Incentive Program to Spur Use
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Free Article Gets 1000+ Hits Daily
In trying to make the most of this influx of revenue sharing opportunities all over the web, the question I am asked the most is: "how did you know what to write about?" The short answer is, I need... [Author: Kerry Mulherin - Site Promotion - March 24, 2008]

Using Squidoo Lens For Building And Growing Traffic
I have been visiting allot of internet marketing forums and realized that one of the hottest topics around is Squidoo or Squidoo lens. Allot of Internet Marketers don't know what it is or how they ca... [Author: Anderson Josiah - Site Promotion - April 24, 2008]

Magnetic Sponsoring Made Simple
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Promoting Your Business On Facebook. Properly.
Of course the colossal media attention that Facebook has received - and it�s absurd valuations - coupled with the increasing number of member has certainly been a pull for all sorts of businesses to ... [Author: Simon Dance - Site Promotion - March 24, 2008]

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Google Reader added some additional per feed statistics that help you measure where your attention goes. If you click on details for each feed Google tells you the number of subscribers, posts per week and the update time. These were...

Monday, October 27, 2008

Word Up on Wordle: Word Cloud for this Blog

Word Up on Wordle: Word Cloud for this Blog
If you want to get a 'word cloud' or a visual idea of what words you use most often on your blog, try this tool from the folks at Wordle.... I'm not sure what practical applications there are for such...

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Million Dollar Product Creation Secrets just released!

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Donna Maria Cole Johnson writes a terrific blog called the Indie Business Blog, and never runs out of ideas for what to write. She says, "...it’s not about me. It’s about my audience, my listeners. I love them and I...

Sunday, October 26, 2008

BEA Info

BEA Info


BEA Book Expo America: Good for Independent Publishers?


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1-2-All Email Marketing by Active Campaign
One of the tools that a self-publishing author must have is good email marketing software. I highly recommend 1-2-All which was developed by Active Campaign.

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Four Marketing Tips for Self-Publishers
You may have already noticed that self-publishing is very time consuming. Most of your time is spent on marketing and publicity and very little time on writing.

Saturday, October 25, 2008

How to write an effective copy

How to write an effective copy
Finding just the right words to describe your product or service isn\'t as easy as it looks, says Puneet Mehrotra. Published on 12th October ..

How To Make An Absolute Fortune in the Information Products Business by Shawn Casey

Magnetic Sponsoring Made Simple
MLM Traffic Formula Update Welcome to all of the new friends and magnetic sponsoring bootcamp and video tutorial takers. We have a lot of info to share with you so here we go. Also, if you no longer... [Author: bob spiro - Site Promotion - April 25, 2008]

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It\'s not easy not easy to promote your website or get sales initially. Following the tips given in this column can at least give your Web site ..

The Robert Collier Letter Book by Robert Collier

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Offline Marketing Techniques
  Offline marketing is very similar to online marketing, either way, word of mouth is one of the best forms of advertising there is, but a huge part of that involves getting to know the people around you. Online, that might mean joining and actively participating in groups and forums. Offline that could be taking a sincere [...]

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PhpBay 3.0.7 Available for Download
Another phpBay update. PhpBay 3.0.7 is released today and it’s available for download in your member’s area. It is a maintenance release so unless you need to use the new features, you don’t need to upgrade. phpBay 3.0.7 release includes: 1) Fix on items displayed by country. 2) Added “free shipping” as a parameter. 3) Fixes a [...]

Another phpBay update. PhpBay 3.0.7 is released today and it’s available for download in your member’s area. It is a maintenance release so unless you need to use the new features, you don’t need to upgrade.

phpBay 3.0.7 release includes:

1) Fix on items displayed by country.
2) Added “free shipping” as a parameter.
3) Fixes a minor issue with the sidebar widget where the closing tag was not working correctly.

To update, upload all files and overwrite all existing files. Auction.php is not affected by this update.



Copywriting Course

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Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

Internet Audiences Growing: How Will You Respond?

Domain vs. Subdomain
When you get ready to set up a professional blog, one of the first decisions you will need to make is if you want to use a domain, subdomain, or a free option, such as blogger.com. I recommend treating a blog just like any other website, especially when it comes to the hosting. Some hosting companies allow you to [...]

Friday, October 24, 2008

Social Media Simplified: A Web 2.0 Workshop for Business Owners

Social Media Simplified: A Web 2.0 Workshop for Business Owners
I'm hittin' the road again. I'm joining Denise on the podium, this time we're speaking at Tom Antion's Fusion event. If you're in L.A., come join us! (Info here: www.theblogsquad.net/fusion) I'd like to say this is our last biz trip...

Client Stories Make the Best Content for Marketing
Donna Maria Cole Johnson writes a terrific blog called the Indie Business Blog, and never runs out of ideas for what to write. She says, "...it’s not about me. It’s about my audience, my listeners. I love them and I...

Word Up on Wordle: Word Cloud for this Blog
If you want to get a 'word cloud' or a visual idea of what words you use most often on your blog, try this tool from the folks at Wordle.... I'm not sure what practical applications there are for such...

Moms of different ages use the Net differently
Gen X and Gen Y focus on different activities online

Image: Striatic

Gen X is the generation born between 1965 and 1980 (depending on your source)

Generation Y moms were born between1982 (Millenials) and 1994.

Both Generation X and Generation Y moms view the internet as a must-have tool for finding child-rearing information, but there is a marked difference in their online behaviors and preferences, says a study from The Parenting Group and NewMediaMetrics

Gen Y moms prefer:

  • media that connects them to other moms online - such as internet communities, blogs and video-sharing sites - suggesting they prefer to rely on peers rather than experts to help them parent., according to the study.
  • creating their own content
  • time-shifting behaviors, such as watching TV online.

The top three activities of Gen Y moms:

  • reading blogs
  • participating in an online community of moms
  • creating and sharing their own videos.

Gen X moms are less attached to digital media as a whole. They are more likely to engage in task-oriented activities such as shopping online and uploading photos.

The top three online activities of Gen X moms are:

  • using a photo site
  • rating and reviewing products
  • shopping

The Parenting Group.suggests that these insights can help marketers targeting the next new generation of moms online.

See Also



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Visit this link for a whole gallery full of scans from the NY Times and Publisher's Weekly.

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Arielle Ford, Publicist biography
Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

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What if you could spend 20-30 minutes a day writing 200-300 words on your blog and bring in hordes of first time visitors and regular subscribers? What if your words happen to resonate with someone who at that particular moment...

Getting Readers to Comment is Biggest Blogging Challenge
Denise and I recently ran a contest for people to submit their biggest blogging challenges. We did this blogging challenge contest both on our Build a Better Blog and our Blog Squad Facebook fan page. Lisa Braithwaite was picked as...

Content Marketing and the Economic Recession: Rising Trend
I talk a lot about 'content marketing' because the term encapsulates so well how most independent service providers can attract ideal clients and gain rapid visibility on the Web. Most coaches, consultants, authors, and speakers don't have large marketing budgets,...

How to Get Your Book Published: Quicktime Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

How to Get Your Book Published: Windows Media Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

Thursday, October 23, 2008

My Happy Crazy Life

My Happy Crazy Life
It isn’t often that I come across a blog that I am so impressed by that I find myself wanting to tell everyone I know about it, but My Happy Crazy Life is definitely one blog that I want to share with others.    When I found this blog, authored by Amy Sue of the Zany Zebra, [...]

Examples of Really Good Bullets

Meet The Blog Squad in Los Angeles, next week
We - The Blog Squad - would love to meet you in Los Angeles next week at two events where we'll be speaking about how to accelerate the growth of your business. Take a look at these two stellar events...

Advertising Your Website
Yup, I admit it, I am a bit biased, but I think that one of the very best ways you can advertise your website is through the V7N. First, without a doubt, your site needs to be in as many high quality directories as possible. The V7N Directory is the one directory that I personally recommend the [...]

A Few Positions Have Opened up at Content Site Builder

Getting Readers to Comment is Biggest Blogging Challenge
Denise and I recently ran a contest for people to submit their biggest blogging challenges. We did this blogging challenge contest both on our Build a Better Blog and our Blog Squad Facebook fan page. Lisa Braithwaite was picked as...

Firefox The IE Killer

Frank Kern Audio and PDF Leaked to Public

The Slovenian Designer
Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

Wednesday, October 22, 2008

RSS Adoption at 11% and it May Be Peaking, Forrester Says

RSS Adoption at 11% and it May Be Peaking, Forrester Says
Forrester Research today published a new report on the state of RSS. In short, while there are bright spots, it does not paint the picture of a technology that's going mainstream anytime soon. On a positive note, the resarch entitled...

Webwriting in Spanish
Cast your bread upon the waters... I just ran across a Spanish website called elclerigo! that deals with a lot of web issues, and there was a post on how to write for the web, based on the Spanish translation of my book. The examples given were by Spanish students, dealing with Spanish subjects. This cheered me up. When I first read Escribir para la Web, I realized at once...

Cast your bread upon the waters...

I just ran across a Spanish website called elclerigo! that deals with a lot of web issues, and there was a post on how to write for the web, based on the Spanish translation of my book.

The examples given were by Spanish students, dealing with Spanish subjects. This cheered me up. When I first read Escribir para la Web, I realized at once that the examples and links were those of the English version. Native Spanish speakers would be likely to find my links irrelevant to their own needs.

(The translator, however, did an extraordinary job of echoing my writing style...it was pleasant but odd to read myself in such fluent Spanish, when my command of the language is really pretty weak.)

Well, I'm glad that the teacher and students found the book useful, and it's given me more food for thought about the fourth edition. And I'm adding this site to the Foreign-Language Resources list.



All Your Sites Belong to Us
Three major web site redesigns in the last several weeks - Facebook, iGoogle and Yahoo - have sparked outrage from a small but influential group of users. ReadWriteWeb breaks each of these down. As I read their account it occurred...

A US newspaper abandons print
Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt: Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool. The paper might be killed. Or it might be transformed. One thing's for sure: The Capital Times that Madison has known for 90 years...

Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt:

Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool.

The paper might be killed. Or it might be transformed.

One thing's for sure: The Capital Times that Madison has known for 90 years will be gone. Online publishing is a fundamentally different proposition for both journalists and readers. Experts consider it a classic disruptive technology that reorders daily life for just about everyone it touches and destroys what was thought to be a durable economic model for the eclipsed technology.

Newspapers won't die off as quickly as slide rules did when calculators were introduced, but the changes under way are so epochal you'd be foolish to believe anyone who speaks confidently of what publishing will be like in 10 years.

"Nobody knows anything," as veteran screenwriter William Goldman famously said of the secrets to successful movie-making. The newspaper business is even more in the dark as to how it will make its next buck.

Meanwhile, via the Editor & Publisher website: Steep Decline at NYT while WSJ gains. Jeff Jarvis at BuzzMachine also comments on the Madison metamorphosis.

A lot of journalists are becoming webwriters, but they don't necessarily like the idea, according to this post by Amy Gahran on Poynter.org. And a lot of webwriters, whether they know it or not, are becoming journalists.



links for 2008-10-20
PalinAsPresident.com I can't stop playing with this. Great viral produced as a side project by an ad guy. (tags: politics sarahpalin fun viral) Free download of Seth Godin’s new audiobook For a limited time, courtesy of Audible, you can download...

The Politics of Cyberspace
The Tyee has published my article Winning Cyberspace in '08. Excerpt: ... the sudden advent of interactive media has changed propaganda into a two-way street, a conversation, a screaming match -- and a rock concert. One-way media and interactive media are themselves interacting, creating a political environment unlike any before it. The campaign of Barack Obama is not just thriving in this environment -- it's defining 21st-century campaign politics.

The Tyee has published my article Winning Cyberspace in '08. Excerpt:

... the sudden advent of interactive media has changed propaganda into a two-way street, a conversation, a screaming match -- and a rock concert. One-way media and interactive media are themselves interacting, creating a political environment unlike any before it.

The campaign of Barack Obama is not just thriving in this environment -- it's defining 21st-century campaign politics.



Blogging the Internet Marketing Conference
This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.

This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.



How we read online
Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails. In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.

Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails.

In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.



Nielsen on Website Readers' Reading Habits
Via Jakob Nielsen's Alertbox: How Little Do Users Read? His summary: On the average Web page, users have time to read at most 28% of the words during an average visit; 20% is more likely. The conclusion he draws: Unless you're writing for really dedicated readers with a strong interest in your subject, you should keep your text to no more than 100 words per page. I'd be interested in...

Via Jakob Nielsen's Alertbox: How Little Do Users Read? His summary:

On the average Web page, users have time to read at most 28% of the words during an average visit; 20% is more likely.

The conclusion he draws: Unless you're writing for really dedicated readers with a strong interest in your subject, you should keep your text to no more than 100 words per page. I'd be interested in your reactions to his argument.



Cartooning for the web
In his Online Journalism Blog, Paul Bradshaw argues that News websites should make more use of cartoons (and infographics). He describes how a cartoon on OJR got 40,000 hits from around the world. The cartoon was also widely translated. It's a point worth considering, especially for webwriters and bloggers who deal with worldwide audiences.

In his Online Journalism Blog, Paul Bradshaw argues that News websites should make more use of cartoons (and infographics). He describes how a cartoon on OJR got 40,000 hits from around the world. The cartoon was also widely translated.

It's a point worth considering, especially for webwriters and bloggers who deal with worldwide audiences.



Avoid cliché like the plague? Never
Robert Fisk is best known as a journalist specializing in the Middle East. But today he turns his attention to another chronic problem. Via The Independent: Avoid cliché like the plague? Never. Excerpt: Opposite my apartment in Beirut there used to live an American-born English teacher called Marion Lanson. When she departed Lebanon, I inherited her 1949 Random House American College Dictionary, edited by one Clarence L Barnhart "with the...

Robert Fisk is best known as a journalist specializing in the Middle East. But today he turns his attention to another chronic problem. Via The Independent: Avoid cliché like the plague? Never. Excerpt:

Opposite my apartment in Beirut there used to live an American-born English teacher called Marion Lanson. When she departed Lebanon, I inherited her 1949 Random House American College Dictionary, edited by one Clarence L Barnhart "with the Assistance of 355 Authorities and Specialists". I like "authorities" and "specialists" very much because we have largely abandoned such words.

I was keen to look up Mr Barnhart's definition of that plague of modern journalism, the cliché. "A trite, stereotyped expression, idea, practice, etc, as 'sadder but wiser', 'strong as an ox'."

Alas, I fear these are imaginative expressions compared with the stuff we now consume. Mr. Barnhart's German translation of cliché – "klitsch" or "doughy mass" – seems more appropriate for the assaults on literacy that we commit today.

All this came to mind when I learned this week of the coup in Mauretania, where the army took power after President Sidi Ould Cheikh Abdallahi unwisely tried to fire some of his senior officers.

Would tanks "roll" into the capital, I asked myself? Tanks always "roll", don't they? I have never actually seen a tank perform this extraordinary act but, clichés being what they are, my eye sped down the Mauretania story for my friendly "roll". And sure enough – perhaps because Mauretania doesn't have a lot of tanks – there it was. The president, said the agency report, "was arrested after military convoys rolled through the capital Nouakchott".

Why do we use these dead words? There is a dictionary of clichés on my desktop in Beirut and I heartily recommend Watson's Dictionary of Weasel Words by the Australian Don Watson.

It contains one of my most hated clichés: core. As in "core issues", "core business" or "core learning outcomes". Rather like "key speakers" – of which I always refuse to be a member – these clichés attempt to smother idiocy with deep learning (or "core" learning, perhaps).

What is this fascination with stale language? Let me rage. I hate all reports about wars where "the guns fall silent"; the retirement period for artillery being rather short, it's only a matter of time before the "clouds of war" begin to gather once more, when opponents are "pitted" against each other, when guns "soften up" their targets, and national governments complain about "terrorists" crossing (ergo: Iraq, Syria, Iran, Afghanistan) "porous borders". In Iraq, we may experience a "spike" of violence, followed – of course – by a successful "surge".

By all means read the whole thing.



Food for thought for webwriters
Via The Korea Herald: Court fines two for Web libel against Lee. Excerpt: An appeals court has found two people guilty of libel against Lee Myung-bak when he was a presidential candidate last year, overturning lower-court rulings. A Seoul High Court judge has fined a defendant, surnamed Sohn, 500,000 won ($477) for posting messages denouncing Lee and his Grand National Party 17 times in September, the court said yesterday. In...

Via The Korea Herald: Court fines two for Web libel against Lee. Excerpt:

An appeals court has found two people guilty of libel against Lee Myung-bak when he was a presidential candidate last year, overturning lower-court rulings.

A Seoul High Court judge has fined a defendant, surnamed Sohn, 500,000 won ($477) for posting messages denouncing Lee and his Grand National Party 17 times in September, the court said yesterday.

In one message, he called Lee a "criminal" and described the GNP as a "department store of corruption."

In March, a lower court in Suwon acquitted Sohn on the grounds that he had never engaged in any political activities and that the internet has become a common means for citizens to express political opinions freely.

But the higher court ruled that he violated the election law, saying his messages go beyond a simple expression of opinions.

"The messages are clearly against Lee. The defendant is thought to have done so purposely considering he posted them 17 times. He appears to have been aware that his behavior could influence the result of the election," the court said.

Current law forbids the act of distributing documents, photographs and other materials aimed at influencing election results by supporting or opposing particular candidates and political parties 180 days prior to election day.

Civic groups criticize the law for restricting freedom of expression and political participation.

In a separate case, another high-court judge fined a defendant 800,000 won for criticizing Lee 30 times in messages on an internet message board, the court said yesterday.

Granted, the fines aren't serious—at least by North American and European standards. But if the same laws were applied to political blogs in the West, most countries could pay off their deficits with the fines extracted from bloggers.



Spring Cleaning
I've just finished grading the last assignments of the semester...and of my 41-year teaching career. With a little more free time, I hope to spend more time learning about webwriting, and overhauling this site, which is about four years old. As a first step, I've gone through the Web Writers and Editors list, updating a few links and dropping those that don't seem active. If you're an online writer or...

I've just finished grading the last assignments of the semester...and of my 41-year teaching career. With a little more free time, I hope to spend more time learning about webwriting, and overhauling this site, which is about four years old.

As a first step, I've gone through the Web Writers and Editors list, updating a few links and dropping those that don't seem active. If you're an online writer or editor, and you'd like a link to your site, drop me a note.

And if you're already on the list, drop me a note about how things are going for you. Are you getting enough work? Enough interesting work? Learning about the business? Joining the French Foreign Legion for better pay and working conditions? Found any other good webwriting resources?

Whatever, let me know and I'll post your observations.



links for 2008-10-18
View Entourage mail in the Finder with a Quick Look plug-in (The Entourage Help Blog) Awesome tip. Lifesaver. (tags: spotlight Leopard Entourage MicrosoftOffice Mac OSX)

A new edition of Writing for the Web
I dropped in to see my publisher yesterday, and he blindsided me by reporting that Writing for the Web 3.0 has practically sold out. But he doesn't want to reprint it—he wants a fourth edition. Well, that was welcome news, and I can think at once of several areas that deserve fuller treatment. Writing for blogs is an obvious one. Maybe some concrete advice on search-engine optimization. And certainly some...

I dropped in to see my publisher yesterday, and he blindsided me by reporting that Writing for the Web 3.0 has practically sold out. But he doesn't want to reprint it—he wants a fourth edition.

Well, that was welcome news, and I can think at once of several areas that deserve fuller treatment. Writing for blogs is an obvious one. Maybe some concrete advice on search-engine optimization. And certainly some more exercise material, both in the book and here on its blog, would be useful.

But this is an interactive medium, so I'd be grateful for your suggestions on what you'd like to see in a new edition of the book. Even if you haven't read it, tell me about what your concerns and interests are. If the present edition already deals with them, great. If not, even better—I'll be sure to address your issues in the new edition.



The planetary (and interplanetary) internet
Via The Guardian, an optimistic argument by Vint Cerf, one of the architects of the original internet: A founding father of the web says it's come a long way, but its potential for worldwide change can and will be greater still. Excerpt: It's amazing how quickly those of us with internet access have come to take for granted the remarkable amounts of information we have at our disposal, but we're...

Via The Guardian, an optimistic argument by Vint Cerf, one of the architects of the original internet: A founding father of the web says it's come a long way, but its potential for worldwide change can and will be greater still. Excerpt:

It's amazing how quickly those of us with internet access have come to take for granted the remarkable amounts of information we have at our disposal, but we're only seeing the beginnings. The bulk of human knowledge remains offline. As more of us get access to the internet, more of the world's information will find its way online.

The web is already making strides toward becoming truly global. While I was chairman of ICANN, one of the organisations that helps ensure that the internet works uniformly around the world, we adopted rules to allow the system of domain names to accommodate non-Roman characters, making the web more accessible to people whose languages use other scripts, such as Arabic, Korean or Cyrillic.

There are improvements in automatic language translation tools and, in particular, the field that we call machine learning. It is already possible to do a Google search and explore the results in English across web content in 23 different languages, from Czech to Hindi to Korean. Speakers of any of those languages can now explore content on the web written in any of the others.

The technology isn't perfect yet, but it's rapidly improving. Even in its present form, it's easy to imagine a not-too-distant future in which automatic translation will allow two people in the world to message one another in real time, each experiencing the chat in his or her tongue. Just imagine what a significant step that will be.

Cerf predicts that even space probes will be built to use the internet. I predict that such probes will need major spam filters.

More seriously, webwriters should begin to think about writing effectively in more languages than just English. Some languages are "wordier" than English; others are more concise. Do readers of Chinese or Arabic scan a computer screen the way English readers do? I wish I knew.



Way more news sites, way less news
Via The Globe and Mail, columnist Russell Smith offers some cogent comments: Way more news sites, way less news. Excerpt: Every year, a report is published called "The State of the News Media." It is researched and written by a think tank called Project for Excellence in Journalism, and it deals solely with the U.S. media. This think tank was created by the journalism school at Columbia University; it is...

Via The Globe and Mail, columnist Russell Smith offers some cogent comments: Way more news sites, way less news. Excerpt:

Every year, a report is published called "The State of the News Media." It is researched and written by a think tank called Project for Excellence in Journalism, and it deals solely with the U.S. media.

This think tank was created by the journalism school at Columbia University; it is now funded by a private foundation based in Washington. The report is a summary of a comprehensive study of the kinds of news being disseminated by all American media sources, mainstream and marginal.

Its primary preoccupation, of course, recently at least, has been the effect on the news of the Internet and of "citizen" (that is to say, amateur) participation in the creation of America's informational landscape.

It always attempts to answer some big questions, particularly whether newsgathering is more reflective of reality when run by democratic principles or by elitist ones.

This year's report summarizes its conclusions as a few major trends. Perhaps the most depressing of them is the fact that despite the massive proliferation of news-headline websites and "citizen" news sites (that is to say, blogs), there is no more actual news being found and reported.

In fact, there may even be less.

The simple explanation for this is that most websites simply repackage news found and written by the conventional media. In other words, reporters who are trained and paid to do the often dry work of gathering facts and interviewing people, or the dangerous work of visiting wars or disasters, provide the news stories, and the news sites gather them up and the bloggers comment on them.

But because of the commercial nature of news sites, the stories are often filtered by popularity. There is more and more technology available to enable editors to gather reader votes on the appeal of stories and to sort stories by their popularity.

This leads to a narrowing of the number of stories that are posted: The most popular ones get the most play.

Read the whole article, and follow the links.



US Democrats waging web war
Via Netcraft: Clinton and Obama XSS battle develops. Excerpt: Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org. Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web...

Via Netcraft: Clinton and Obama XSS battle develops. Excerpt:

Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org.

Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web browser, Sintonen's method retains the votehillary.org URL in the address bar while displaying the opposing website.

Sintonen told Netcraft that he was inspired by the recent Obama attacks and first examined Hillary Clinton's official website at www.hillaryclinton.com. Sintonen did not find any cross-site scripting vulnerabilities on this site, adding that it looked quite secure, but subsequently found XSS opportunities available on the Vote Hillary website. Sintonen lives in Finland and has no strong interest in US politics.

While the example exploits have so far been relatively benign (limited to redirecting a user to the opponent's website, for example), future cross-site scripting vulnerabilities found on political candidate sites have plenty of scope to be much more serious. Obama's and Clinton's websites both accept monetary contributions towards their campaigns, so cross-site scripting vulnerabilities could be leveraged to steal money and identities from supporters.

Read the post on the Netcraft site to follow the links.



A Forecast from 1994
Long ago, I published a piece in a magazine called Infobahn about how politics and the internet might evolve together. Judge for yourself how accurate I was: NET PROPAGANDA: COMING SOON TO A MONITOR NEAR YOU One fine fall day in 1948, I joined the American political process: I walked down Lankershim Boulevard in North Hollywood carrying fore-and-aft posters urging the election of Harry S Truman. As a seven-year-old sandwich...

Long ago, I published a piece in a magazine called Infobahn about how politics and the internet might evolve together. Judge for yourself how accurate I was:

NET PROPAGANDA: COMING SOON TO A MONITOR NEAR YOU

One fine fall day in 1948, I joined the American political process: I walked down Lankershim Boulevard in North Hollywood carrying fore-and-aft posters urging the election of Harry S Truman. As a seven-year-old sandwich man, I had become a campaign mechanism—a way of reaching voters with a political message.

The age of the sandwich man, however, was fast ending. A few blocks away, a TV set stood in our living room. It carried little but Felix the Cat cartoons, Hopalong Cassidy westerns, and primitive variety shows, but as a medium it would change politics before I was old enough to vote.

Over forty years later, politicians have a new medium to deal with: the Internet. So far they are using it clumsily, treating it as an odd mix of print and TV. But just as they learned the lessons of television, they will learn how to campaign in cyberspace.

They’ll have their work cut out for them. Most sensible politicians, after lurking on the Net for a time, would prefer to campaign by throwing bottled leaflets into the Pacific rather than use the Internet.

Political discourse on the Net—at least in the Usenet newsgroups—is on a par with turf wars among the howler monkeys. Tribes of fanatics battle for control of newsgroups: gun nuts, anti-gun nuts, school voucherists, libertarians, semiliterate teenagers.

Some Netters can supply sustained, documented argument for their views, but no one else pays much attention. Instead the Net provides a steady diet of flame wars, newsgroup highjacking, and debates that digress from their original topics with dizzying speed.

It’s not just that so many denizens of the Net are barking loonies; that’s equally true of the general population. But too many Netters are still a demographically narrow slice of the electorate. They’re too young to vote, too broke to contribute to campaign funds, and too busy downloading pornography to care much about upholding democracy. Worse yet, the medium itself doesn’t encourage reasoned argument or the kinds of people who engage in it.

Well, earlier politicians learned to use new media or die. If they failed to adapt, their careers ended whether they were good politicians or not. (In Richard Nixon’s case, TV killed and resurrected him several times.) So the successful politicians of the early 21st century will indeed exploit the Net—probably more effectively than they have with television.

Most 1990s politicians, if they use the Net at all, treat it as an extension of print media. They have reason to do so. Most users see the Net as text: tiny, semi-legible words scrolling up their monitors. The resemblance to newspapers and magazines is there, however distorted. So politicians from Clinton on down have been pumping out electronic news releases, press-conference transcripts, and speech texts.

For a long time I was on one of Bill Clinton’s mailing lists. He sent me verbatim texts of every speech he made on education, welfare, and related social issues. He always began with a joke, and every joke triggered what the transcripts called (laughter). When I tried to unsubscribe, however, Clinton wouldn’t let me; the jokes and (laughter) and presidential eloquence kept coming.

Eventually I pried myself away, but not before I’d learned something about the Clinton administration’s attitude towards the Net. For all the yelling about the Information Superhighway, the metaphor at work was the small-town newspaper editor’s office. When you signed on to Clinton’s mailing list, you had little choice: you could pick social issues, foreign affairs, the economy—and that was about it. What you got was raw government-issue rhetoric.

A small-town editor, getting this stuff over the wire, would know how to adapt it. A presidential speech would undergo heavy rewriting and paraphrase, or supply a few excerpts for a local columnist, or fail to appear at all. The editor, knowing local readers, would present only as much of the speech as the readers could understand and respond to. Otherwise readers would start treating the newspaper like just another kind of junk mail with nothing to say to them personally.

Clinton’s releases ran into another problem, directly related to the medium of the computer screen: It doesn’t like long stretches of text.

A monitor screen packed full of writing is ugly and hard to read. Text works best on the screen when it’s short, even fragmentary—more like a caption than a paragraph. One-liners and bulleted lists can assert and describe, but they can’t really argue.

So no matter how funny the jokes in Clinton’s speeches, few Netters would trouble to scroll past the first screen or two.

The medium’s built-in hostility to text has evidently sunk in. More recently, Clinton and other politicians are trying to use the Net like TV itself. Thanks to interfaces like Mosaic and NetScape, computer users can now access home pages full of color graphics: the White House, the president’s smiling family, and so on.

But this approach limits the potential audience still more. To get these pretty pictures you need a big, recent computer and a fast modem (better yet, direct Net access), and you need to know how to use them. So the potential audience is a small group of affluent hobbyists, a few serious professionals, and some university students.

Even with snappy graphics, this kind of Net access is right back there with Felix the Cat on a 5-inch screen, or picking up Philadelphia on your crystal-set radio: Gee whiz, you can see the White House on your computer, even if the quality isn’t as good as on your TV. This kind of thrill has a short half-life.

Plenty of politicians are using the Net as an auxiliary postal service, receiving e-mail from their constituents and replying with boilerplate comments just as they do with snail mail. As a barometer of public sentiment, however, e-mail is dubious; again, the sources are few and demographically confined to a relatively well-educated and privileged social stratum. Only in a desperately tight race would Netters be likely to swing an election—assuming they all voted the same way.

A few politicos are venturing into cyberspace themselves. David Schreck, a member of the British Columbia provincial government, goes online to debate with local flame artists—but he’s on a local BBS, not the Internet, in such discussions. “I’ve been in touch with maybe four of my 27,000 constituents,” he says.

Granted that scores of lurking constituents may also read his comments as lurkers, he’s still right to describe his online activities as a hobby.

A Toronto candidate for city council, meanwhile, did go onto the Net even though the vast majority of his readers, living far outside his district, had no interest in his campaign. For his pains he suffered intense flaming and won only 4 per cent of the municipal vote.

So the Net at this point is an also-ran as a print medium. As a TV-like medium, it’s barely better than a test pattern. For all the millions reportedly joining the Net every month, it’s not really a mass medium, and therein lies both its weakness and its strength: it’s a medium for narrowcasting, not broadcasting.

A broadcast medium assumes (or imposes) common values among millions of essentially passive consumers. As a newspaper columnist, I reached over a quarter-million readers every week; a really inflammatory article might provoke two or three letters. Print is not interactive; neither are radio and TV, for all the popularity of talk shows.

But they are “public” in the sense that we share a sense of some kind of community with other consumers. Most of us watch TV with friends or family, or split up the paper and read it together at the breakfast table.

When we go on the Net, however, we go solo. The technology puts us a few inches from a monitor, and even if we’re in a computer lab we are on our own. We read highly public messages, but we do so in private; our responses, however public they may eventually be, feel private.

That’s one reason for the flame wars that keep breaking out. It’s a problem of “register”—finding the right words to talk about the right subject to the right person under the right circumstances.

When introduced to Queen Elizabeth, we don’t say: “Hey, Liz, great to meetcha, you look a lot younger than you do on TV.” When introduced to the 13-year-old who’s come to baby-sit, we don’t say: “I am deeply honored to make your acquaintance on this memorable day, your ladyship.”

Politicians making speeches on TV sound like pompous liars because they’re usually in an “oratorical” register suited to large groups of people within earshot. Franklin Delano Roosevelt scored politically with his radio-based “Fireside Chats” because he found the right register for what seemed like small-group face-to-face discussion with a mass audience. Ronald Reagan did something similar with TV, finding a register that worked on the small screen.

So if politicians are going to gain votes on the Net, they’re going to have to find a highly intimate register, reflecting the fact that millions of users are getting the message when they feel like isolated individuals, not like members of a larger group.

The Net, then, makes its users tough customers for a political marketer. You can’t spam the voters with a generic message; for every one you get through to, you anger a dozen others. You have to tailor the appeal as precisely as possible, on the basis of as much information as possible.

Doing a simple “finger” on every Netter wouldn’t help much. But it might well be possible to track significant numbers of users as they make their way through various newsgroups—especially if they post plenty of comments. If they hang out on alt.rush-limbaugh, that may tell you something.

But most Netters are lurkers, as passively unresponsive as most newspaper readers and TV watchers. Is a given lurker a Limbaugh fan, or a left-liberal onlooker morbidly fascinated by the group? Here’s where the medium’s interactivity offers politicians a big opportunity.

E-mail the Limbaugh posters with a political message. But don’t just sit back and wait for flames. Offer them (and the lurkers) some reward for responding with details about themselves: a slick little software application, for example, as a reward for filling out a questionnaire. Maybe it even comes with a Rush icon showing him with a halo or horns.

This gives you a start on establishing Net focus groups, which while small will reflect values of larger populations. Now the political marketers can begin to tailor their appeals more accurately.

Net culture, at this point in its development, is still hung up on the technology itself. Telephone and TV users don’t think much about the hardware they’re using, but Netters do. If appeals from politicians are technically slick, the subliminal message is that the politico is a happening dude, riding the electronic surf. (Not long ago, The New Yorker magazine was breathlessly reporting on how many of Clinton’s young staffers were running around with PowerBooks, as if that were reason in itself to endorse his policies.)

This attitude will change as millions of non-technical users move into cyberspace, but it will be a factor for several more years.

The appeals will also reflect the limits of the medium: not good for extended print, not great for video or audio, but combining elements of all of them. So Net propaganda will probably tend to look like a TV commercial: strong visuals, snappy sound bites, and minimal text.

But it will be aimed at a very small audience. The multimedia ad that comes to my computer may be strikingly different from the one that ends up on my neighbour’s. Part of the difference will be content: in the version I get, the candidate pushes commitment to excellence in education, while my neighbor gets promises of spending cuts.

More importantly, each ad will be personal. When I open up the e-mail message, I hear the candidate saying: “Crawford, I’ve got some news for you and your family.” What follows will offer more TV-style jolts than hard information, but it will also offer quick, easy interaction. A slide-show questionnaire: just point and click to register your views on gun control, abortion, illegal immigration. Then see how your answers stack up against the total so far registered. Want more information? Click again for more specific messages on those issues, the candidate’s personal resume, or a free, autographed copy of his latest speech or her last book.

This is personal campaigning on a level rarely seen these days, even among main-streeting small-town politicos. But it’s taking place in a medium that’s also very public. How do you avoid looking like a liar when Netters compare your different messages? In part, you just don’t openly contradict yourself, and while your message is personal it’s not very concrete. If glittering generalities are the stock in trade of public oratory, sweet nothings are the currency of this more intimate medium.

In other cases, the strategy will be to highjack public newsgroups, just as candidates often pack meetings with their own supporters. Even now, one or two people can take over a newsgroup and set its agenda by dominating the discussions, flaming opponents, and dragging every thread in the desired direction. A couple of dozen supporters should be able to dominate debate even more thoroughly.

None of this will be official, of course—just the natural behavior of ordinary citizens who happen to support the candidate.

Home pages, still relatively primitive, could become highly effective infotainment tools for politicians. A candidate could even create captive audiences: for example, he might donate computers to nursing homes, recreation centers, and libraries. Each computer would be already programmed to log on to the candidate’s home page, which would supply plenty of data on how the candidate has supported seniors, recreation programs, and libraries. It might also include software applications that would provide a running tally of the size of the national debt, or the number of seniors murdered in the last 24 hours.

Sometimes the computer might look and act more like a video game. Imagine two or three of them set up in an employee dining hall, offering entertainment as well as political information: a game, perhaps, in which the goal is to corner the candidate’s opponent and force him to admit how he voted on some crucial bill. Or guess how much your taxes have gone up since the incumbent took office, and if you’re within 10 per cent of the answer, you get an extra 15 minutes’ time on the computer. Too expensive to work? Maybe not, if the employer is willing to cover some of the computers’ cost as a campaign contribution.

Hackers and crackers could find themselves in a new golden age. Once upon a time politicians had to break into one another’s offices. Now they can get into one another’s databases. Lists of contributors and supporters would be there for the taking—and the burglars could also damage such lists or destroy them altogether.

Dirty tricks could get really dirty. Imagine a forged home page providing violent distortions of the candidate’s position and record, or campaign ads that really come from the opposition. Such “black propaganda” would be hard to fight; publicizing the forgery would only draw more attention to its lies.

E-mail bombings could flood the candidate’s server with thousands of junk messages, making it difficult or impossible to reach voters and staffers. A software giveaway, sabotaged with a virus, would infuriate potential voters. The same virus could also disable the candidate’s system.

Scurrilous rumors could travel the Net in seconds, as hard to stop as neutrinos but with much more impact. The candidate’s private e-mail could turn up in conveniently downloadable form at FTP sites outside the country.

All of these tactics would not only resonate in cyberspace but would gain enormous attention in other media. The dirty tricksters, with very little threat of punishment facing them, could be as nasty as they liked...while their political masters hypocritically complained about them and called for more controls over the Internet.

Despite these threats, politicians are likely to get into the medium for one reason: Other politicians. Hardware and software defenses will emerge to hold off the tricksters, and the first politicos to master the Net will enjoy a measurable advantage over latecomers. Mastery will come from recognition that this is not just electronic print or low-res TV, but a medium that can and should answer back.

Net propaganda can’t just hammer on voters who do nothing until election day. It has to provoke them into response after response, with each response helping to define the politician’s next step. Many of those provocations will be inane, patronizing or downright vicious. But for once the voters’ reactions may actually force the politicos to treat them like intelligent, informed citizens.

And for the politicians, that could be the Net’s most frightening threat of all.

Infobahn, Summer 1994



Why a Book About Blogging Fails
A few months ago I got a review copy of Blogwars, by David D. Perlmutter. Of course I was delighted, and I started to read it at once. Then I put it down. Today, facing a serious reading shortage, I picked it up again and made a real effort to get into it. It hadn't improved, but these stupid machines have taught me that we learn more from our mistakes...

A few months ago I got a review copy of Blogwars, by David D. Perlmutter. Of course I was delighted, and I started to read it at once.

Then I put it down.

Today, facing a serious reading shortage, I picked it up again and made a real effort to get into it. It hadn't improved, but these stupid machines have taught me that we learn more from our mistakes than our successes.

So what's wrong with a book by a highly successful writer and professor of journalism, on the subject of political blogs and their growing impact on American life?

Put briefly, it's a print-on-paper document that needs to be more like web text.

A major design problem
I can't blame Perlmutter for the design of his book, but design is a major problem. The body text appears in a reasonably legible serif font. But the paragraphs are absurdly long, and subheads appear rarely. When they do, they're cramped boldface, barely legible—with underlines.

Now, I've been telling my students since the mid-1990s that you don't underline boldface text. Robin Williams made that simple point in 1995 in The Mac is Not a Typewriter.

Worse yet, the book includes excerpts from blogs using vast swathes of sans serif text, much of it in italics (see pages 144-147 for a really bad example).

You can get away with sans serif in short paragraphs with short lines, but not in lines of 17 to 20 words—not on screen, and not on paper.

Much of Perlmutter's text offers some interesting observations on the effect of political blogging in the 2004 US presidential election. But by failing to exploit the style of effective web text, he effectively muffles himself and undercuts whatever he's trying to say about this medium.

How web text is changing print text
When I started to teach webwriting in the late 1990s, I tried to draw a distinction between the habits of print readers and those of online readers. As one who started reading print on paper in 1947, I'm very habituated to it indeed.

But Perlmutter's book has taught me that the web is actually changing all our reading habits. Short, concise web text, well laid out, has an impact we don't get over. When we go back to print on paper, we're too impatient to put up with long sentences and long paragraphs.

Some of my favourite political bloggers, like Glenn Greenwald, still haven't learned that. His posts are long, with endless paragraphs and tedious patches of italic quotations.

A blog like Power Line, whose politics I find regrettable, at least presents itself in short, well-designed paragraphs. (But Power Line should keep its text columns narrower, and use a serif font for body text.)

Greenwald is influential despite his print-oriented text. But he'd more influential if he turned his long-winded paragraphs into short, punchy statements.

Power Line doesn't persuade me, but at least I get its point in a hurry. And I recognize that its authors are trying to make their text readable.

I hope David Perlmutter does a new edition of Blogwars, preferably in time for the fall election. But I hope he gets an editor and a designer who know how to create a print analog of a website, so his readers will understand what he's trying to tell us.



Build a Real-Time News Ticker with Friendfeed
I have written before about how to use Friendfeed's powerful imaginary friends feature as an aggregator. Now that they have real-time updating and lists, you can actually combine these to build a handy desktop news ticker. First, create a bunch...

A promising new search engine (updated)
I can still recall the day I first logged on to Google, then just the latest of a host of search engines. This morning I heard a news item about a new search engine: Cuil. After a very quick inspection, I'm impressed. It's fast and it's pretty—you get graphics as well as links. I'd welcome your comments about it and how well it meets your needs. Update, July 30: David...

I can still recall the day I first logged on to Google, then just the latest of a host of search engines. This morning I heard a news item about a new search engine: Cuil.

After a very quick inspection, I'm impressed. It's fast and it's pretty—you get graphics as well as links. I'd welcome your comments about it and how well it meets your needs.

Update, July 30: David Olive, a columnist for The Star in Toronto, is not impressed.


Tuesday, October 21, 2008

More spring cleaning

More spring cleaning
In Webwriting Resources, over on the left, I've removed some sites that hadn't been updated in several months. Other old sites are still there. Even though inactive, they offer some useful materials. It's striking to see that most of the sites are lively and very up to date. If you're running a site of interest to webwriters, and you're not on the list, drop me a line.

In Webwriting Resources, over on the left, I've removed some sites that hadn't been updated in several months. Other old sites are still there. Even though inactive, they offer some useful materials.

It's striking to see that most of the sites are lively and very up to date. If you're running a site of interest to webwriters, and you're not on the list, drop me a line.



The tools of propaganda
Via Poynter Online: Here's your handy-dandy propaganda detector. Excerpt: No politician, Republican or Democrat, would admit he or she is in the propaganda business. And no journalist I know would admit to being an enabler of the propaganda efforts of a particular political party. Like it or not, every scripted moment of every convention, every syllable of every campaign speech, is an act of political propaganda. It follows that to...

Via Poynter Online: Here's your handy-dandy propaganda detector. Excerpt:

No politician, Republican or Democrat, would admit he or she is in the propaganda business. And no journalist I know would admit to being an enabler of the propaganda efforts of a particular political party.

Like it or not, every scripted moment of every convention, every syllable of every campaign speech, is an act of political propaganda. It follows that to cover politics responsibly, reporters must come equipped with a tuned-up, turbo-charged propaganda detector.

In an anthology of essays on language, I stumbled upon a pamphlet titled "How to Detect Propaganda," published in 1937 by a short-lived organization called the Institute for Propaganda Analysis.

As you can imagine, the years leading up to World War II frothed with propaganda. The Institute, co-founded by Clyde R. Miller of Columbia University, was an early advocate of what we now called "critical literacy."

The pamphlet begins, "If American citizens are to have clear understanding of present-day conditions and what to do about them, they must be able to recognize propaganda, to analyze it, and to appraise it."

Seventy-one years later, the lessons are as relevant as ever. I was pleased to see the IPA's propaganda devices mentioned in Poynter, because I tried for decades to teach them to my students. With political websites like memeorandrum working as propaganda geysers, we all need to be aware of what they're spouting.

On the same topic, I recently published an article on Blogs for Election Junkies in The Tyee.



Cartooning for the web
In his Online Journalism Blog, Paul Bradshaw argues that News websites should make more use of cartoons (and infographics). He describes how a cartoon on OJR got 40,000 hits from around the world. The cartoon was also widely translated. It's a point worth considering, especially for webwriters and bloggers who deal with worldwide audiences.

In his Online Journalism Blog, Paul Bradshaw argues that News websites should make more use of cartoons (and infographics). He describes how a cartoon on OJR got 40,000 hits from around the world. The cartoon was also widely translated.

It's a point worth considering, especially for webwriters and bloggers who deal with worldwide audiences.



The Politics of Cyberspace
The Tyee has published my article Winning Cyberspace in '08. Excerpt: ... the sudden advent of interactive media has changed propaganda into a two-way street, a conversation, a screaming match -- and a rock concert. One-way media and interactive media are themselves interacting, creating a political environment unlike any before it. The campaign of Barack Obama is not just thriving in this environment -- it's defining 21st-century campaign politics.

The Tyee has published my article Winning Cyberspace in '08. Excerpt:

... the sudden advent of interactive media has changed propaganda into a two-way street, a conversation, a screaming match -- and a rock concert. One-way media and interactive media are themselves interacting, creating a political environment unlike any before it.

The campaign of Barack Obama is not just thriving in this environment -- it's defining 21st-century campaign politics.



A US newspaper abandons print
Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt: Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool. The paper might be killed. Or it might be transformed. One thing's for sure: The Capital Times that Madison has known for 90 years...

Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt:

Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool.

The paper might be killed. Or it might be transformed.

One thing's for sure: The Capital Times that Madison has known for 90 years will be gone. Online publishing is a fundamentally different proposition for both journalists and readers. Experts consider it a classic disruptive technology that reorders daily life for just about everyone it touches and destroys what was thought to be a durable economic model for the eclipsed technology.

Newspapers won't die off as quickly as slide rules did when calculators were introduced, but the changes under way are so epochal you'd be foolish to believe anyone who speaks confidently of what publishing will be like in 10 years.

"Nobody knows anything," as veteran screenwriter William Goldman famously said of the secrets to successful movie-making. The newspaper business is even more in the dark as to how it will make its next buck.

Meanwhile, via the Editor & Publisher website: Steep Decline at NYT while WSJ gains. Jeff Jarvis at BuzzMachine also comments on the Madison metamorphosis.

A lot of journalists are becoming webwriters, but they don't necessarily like the idea, according to this post by Amy Gahran on Poynter.org. And a lot of webwriters, whether they know it or not, are becoming journalists.



Social Media Simplified: A Web 2.0 Workshop for Business Owners
I'm hittin' the road again. I'm joining Denise on the podium, this time we're speaking at Tom Antion's Fusion event. If you're in L.A., come join us! (Info here: www.theblogsquad.net/fusion) I'd like to say this is our last biz trip...

The Confident Leader by Dr. Larina Kase Launches
Well, a fantastic new book recently came across my desk... ...and I suddenly realized, wow this is unprecedented. This is new. This is groundbreaking. What is it? It's a brand new book (and teleseminar series...more on that in a moment)...

US Democrats waging web war
Via Netcraft: Clinton and Obama XSS battle develops. Excerpt: Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org. Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web...

Via Netcraft: Clinton and Obama XSS battle develops. Excerpt:

Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org.

Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web browser, Sintonen's method retains the votehillary.org URL in the address bar while displaying the opposing website.

Sintonen told Netcraft that he was inspired by the recent Obama attacks and first examined Hillary Clinton's official website at www.hillaryclinton.com. Sintonen did not find any cross-site scripting vulnerabilities on this site, adding that it looked quite secure, but subsequently found XSS opportunities available on the Vote Hillary website. Sintonen lives in Finland and has no strong interest in US politics.

While the example exploits have so far been relatively benign (limited to redirecting a user to the opponent's website, for example), future cross-site scripting vulnerabilities found on political candidate sites have plenty of scope to be much more serious. Obama's and Clinton's websites both accept monetary contributions towards their campaigns, so cross-site scripting vulnerabilities could be leveraged to steal money and identities from supporters.

Read the post on the Netcraft site to follow the links.



How we read online
Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails. In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.

Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails.

In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.



Blogging the Internet Marketing Conference
This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.

This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.



Webwriters, meet your great-grandfather
A fascinating article in The New York Times: The Mundaneum Museum Honors the First Concept of the World Wide Web. Excerpt: On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels...

OtletmA fascinating article in The New York Times: The Mundaneum Museum Honors the First Concept of the World Wide Web. Excerpt:

On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels like a fittingly secluded home for the legacy of one of technology’s lost pioneers: Paul Otlet.

In 1934, Otlet sketched out plans for a global network of computers (or “electric telescopes,” as he called them) that would allow people to search and browse through millions of interlinked documents, images, audio and video files.

He described how people would use the devices to send messages to one another, share files and even congregate in online social networks. He called the whole thing a “réseau,” which might be translated as “network” — or arguably, “web.”

Historians typically trace the origins of the World Wide Web through a lineage of Anglo-American inventors like Vannevar Bush, Doug Engelbart and Ted Nelson. But more than half a century before Tim Berners-Lee released the first Web browser in 1991, Otlet (pronounced ot-LAY) described a networked world where “anyone in his armchair would be able to contemplate the whole of creation.”

Although Otlet’s proto-Web relied on a patchwork of analog technologies like index cards and telegraph machines, it nonetheless anticipated the hyperlinked structure of today’s Web. “This was a Steampunk version of hypertext,” said Kevin Kelly, former editor of Wired, who is writing a book about the future of technology.

Otlet’s vision hinged on the idea of a networked machine that joined documents using symbolic links. While that notion may seem obvious today, in 1934 it marked a conceptual breakthrough.

“The hyperlink is one of the most underappreciated inventions of the last century,” Mr. Kelly said. “It will go down with radio in the pantheon of great inventions.”

For more about Paul Otlet, visit Wikipedia.

But I still insist that the true father of the internet was none other than Mark Twain.



Client Stories Make the Best Content for Marketing
Donna Maria Cole Johnson writes a terrific blog called the Indie Business Blog, and never runs out of ideas for what to write. She says, "...it’s not about me. It’s about my audience, my listeners. I love them and I...

Content Marketing for the Entrepreneur: An interview with Des Walsh
How does writing content shape the course of your professional evolution? We've seen many entrepreneurs start off in one direction and discover new strengths and talents through writing online content. I think regular blogging where you document and share your...

Writing on the Web: A few "what if's" to consider...
What if you could spend 20-30 minutes a day writing 200-300 words on your blog and bring in hordes of first time visitors and regular subscribers? What if your words happen to resonate with someone who at that particular moment...

25 Great Websites From Which to Draw Inspiration
Written by Jon Phillips One of the pet peeves of being a web designer is that you sometimes end up not feeling very creative and in need of inspiration. Of course there are thousands of CSS galleries out there, but we thought we could just go ahead and make our own list of great website designs. [...]

Written by Jon Phillips


One of the pet peeves of being a web designer is that you sometimes end up not feeling very creative and in need of inspiration. Of course there are thousands of CSS galleries out there, but we thought we could just go ahead and make our own list of great website designs. Hoping this will help you get your creative juices flowing!


Creattica Daily


Creattica Daily




Design Disease


Design Disease




Komodo Media


Komodo Media




Down The Fox Hole


Down The Fox Hole




The Loria Family


The Loria Family




Lewro


Lewro




Blogsessive


Blogsessive




Chris Spooner


Chris Spooner




Design Work Plan


Design Work Plan




Adii


Adii




GoMedia Zine


Go Media Zine




Stylized Web


Stylized Web




Jeff Croft


Jeff Croft




MonoFactor


MonoFactor




True Blue Titan


True Blue Titan




Armen Thomassian


Armen Thomassian




Kreestal


Kreestal




Tim Ferriss


Tim Ferriss




MatBlogg


MatBlogg




Positive Space Blog


Positive Space Blog




Matt Bango


Matt Bango




Viget Inspire


Viget Inspire




Jeff Saramiento


Jeff Saramiento




Pearsonified


Pearsonified




Playground Blues


Playground Blues




Your Turn To Talk


So, which ones are your faves? And why? See ya in the comment section!



Webwriting in Spanish
Cast your bread upon the waters... I just ran across a Spanish website called elclerigo! that deals with a lot of web issues, and there was a post on how to write for the web, based on the Spanish translation of my book. The examples given were by Spanish students, dealing with Spanish subjects. This cheered me up. When I first read Escribir para la Web, I realized at once...

Cast your bread upon the waters...

I just ran across a Spanish website called elclerigo! that deals with a lot of web issues, and there was a post on how to write for the web, based on the Spanish translation of my book.

The examples given were by Spanish students, dealing with Spanish subjects. This cheered me up. When I first read Escribir para la Web, I realized at once that the examples and links were those of the English version. Native Spanish speakers would be likely to find my links irrelevant to their own needs.

(The translator, however, did an extraordinary job of echoing my writing style...it was pleasant but odd to read myself in such fluent Spanish, when my command of the language is really pretty weak.)

Well, I'm glad that the teacher and students found the book useful, and it's given me more food for thought about the fourth edition. And I'm adding this site to the Foreign-Language Resources list.



Nielsen on Website Readers' Reading Habits
Via Jakob Nielsen's Alertbox: How Little Do Users Read? His summary: On the average Web page, users have time to read at most 28% of the words during an average visit; 20% is more likely. The conclusion he draws: Unless you're writing for really dedicated readers with a strong interest in your subject, you should keep your text to no more than 100 words per page. I'd be interested in...

Via Jakob Nielsen's Alertbox: How Little Do Users Read? His summary:

On the average Web page, users have time to read at most 28% of the words during an average visit; 20% is more likely.

The conclusion he draws: Unless you're writing for really dedicated readers with a strong interest in your subject, you should keep your text to no more than 100 words per page. I'd be interested in your reactions to his argument.


Monday, October 20, 2008

New PageRanks Coming

New PageRanks Coming
Matt Cutts said on his blog that we should see a new Google Toolbar PageRank update over the next few days. He also mentioned that Google will be lifting some old penalties on websites. I’m not quite sure which one he’s referring to, but I think we will see some happy faces soon. To [...]

Matt Cutts said on his blog that we should see a new Google Toolbar PageRank update over the next few days. He also mentioned that Google will be lifting some old penalties on websites. I’m not quite sure which one he’s referring to, but I think we will see some happy faces soon.

To check your PageRank, you can use one of the online PageRank tools, but there’s a PageRank checker that I want to recommend to you. It’s called PaRaMeter. It is a free desktop software that tracks PageRanks on your websites. Instead of typing out a URL at a time, you can store all your domain information and have PaRaMeter update PageRank. It’s a neat software.

Download PaRaMeter and check your PageRank.



Inexpensive Tips For Getting Website Traffic
You can get a lot of website traffic without having to spend a lot of money. If you want to develop a busy and profitable website for your online business, there are a lot of techniques for getting w... [Author: Richard Legg - Site Promotion - April 24, 2008]

The Slovenian Designer
Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

When Choosing a Niche for Your BANS Site…
A number of Build a Niche Store forum members suggest that one should target niches that can’t be found anywhere but at auction. But I disagree with this. The majority of my BANS (Build a Niche Store) sites sell things that can be purchased in any retail stores, but I also have vintage auctions that sell only [...]

A number of Build a Niche Store forum members suggest that one should target niches that can’t be found anywhere but at auction.

But I disagree with this.

The majority of my BANS (Build a Niche Store) sites sell things that can be purchased in any retail stores, but I also have vintage auctions that sell only the things that can be bought through auctions.

What I learned from my EPN transaction stats is that people who buy stuff from auction sites already are likely to have an eBay account already.  I have more ACRUs generated from a kitchenware BANS site than anything else. That kitchenware I’m talking about averages $20 and it can be purchased at any local stores like Walmart and Target.

The advice given by the BANS members is good, but ignoring the other half of the market isn’t a good idea. I suggest that you build BANS sites for both, because both work well.

Just a quick thought.



Michigan SEO Is Dead � Long Live Rebel Marketing
Getting good SEO these days is like getting a good hair stylist. Every online marketer thinks they got the magic touch. Price is always the bottom line factor. The customer tries to save �a few bucks... [Author: Ted Cantu - Site Promotion - April 22, 2008]

Personalize Your Blog with .ME Domain Name
As of today, .ME domains are open for public registrations.  .ME has been the talk of the town because of its potential for internet users.  .ME domains are just perfect for blogs.   Just think about it, with a  .ME domain you can register YOURNAME.ME. .ME domains are not just limited to personal websites.  It can be used as a catchy [...]

As of today, .ME domains are open for public registrations.  .ME has been the talk of the town because of its potential for internet users.  .ME domains are just perfect for blogs.   Just think about it, with a  .ME domain you can register YOURNAME.ME.

.ME domains are not just limited to personal websites.  It can be used as a catchy marketing tool.  For example, verb-oriented domain names such as Contact.me, Drive.me, Date.me, Help.me, Love.me make perfect sense to visitors.

Well, you can purchase those premium domains only through the auction that’s coming up, but you can still get good .ME domain names if you hurry up.

It is little bit expensive and requires 2 years of contract, but it will be well worth your investment.  I was going to register “Prayfor.me” but as I thought.. it’s gone.  But I’ve found a couple of really nice domain names already.  So register a .ME domain name now!

Register a .ME Domain Here



7 Surefire Ways To Increase Your Traffic Starting Yesterday
Internet. Business. Profit. To fully integrate all of these words into a successful merging you will need another word. Traffic. Every article you will find about making your site or company successf... [Author: Terry Leslie - Site Promotion - April 28, 2008]

Using Squidoo Lens For Building And Growing Traffic
I have been visiting allot of internet marketing forums and realized that one of the hottest topics around is Squidoo or Squidoo lens. Allot of Internet Marketers don't know what it is or how they ca... [Author: Anderson Josiah - Site Promotion - April 24, 2008]

Advertising Your Website
Yup, I admit it, I am a bit biased, but I think that one of the very best ways you can advertise your website is through the V7N. First, without a doubt, your site needs to be in as many high quality directories as possible. The V7N Directory is the one directory that I personally recommend the [...]

How To Cash In On Pay Per Click Without Spending A Dime
If you want real visibility but don�t want the hassle of paying top dollar for PPC listen up � there is a quick solution. Its easy to forget that there is literally unlimited real estate when it come... [Author: Ted Cantu - Site Promotion - April 22, 2008]

Free Article Gets 1000+ Hits Daily
In trying to make the most of this influx of revenue sharing opportunities all over the web, the question I am asked the most is: "how did you know what to write about?" The short answer is, I need... [Author: Kerry Mulherin - Site Promotion - March 24, 2008]

How To Increase Onsite Conversions - Leads, Sales, Etc.
A website that does not make conversions is a website that serves no business function. So let's talk about: What a website conversion is and how you can increase conversions across your business we... [Author: Mike Van Bergen - Site Promotion - April 25, 2008]

Beginner�s Guide To Free For All Sites (FFA's)
For those of you who don't know what an FFA site is, it's basically a website where you can post a link/add to your website for free. Generally it is also posted to many other sites at the same time ... [Author: Valerie Garner - Site Promotion - April 28, 2008]

Traffic Building And Finished Home Work
One of the quickest ways to drive traffic to your site is to key in on a hot topic. If you have a site dedicated to why butter melts on summer days and then you place a series of supporting articles ... [Author: Scott Lindsay - Site Promotion - April 22, 2008]

I Am a Small Business Owner, So I Don't Need a Web site
[NOTE: This article was written in response to actual conversations between small business owners and our Web design and development firm.] Hello. My name is Mr. Smallbiz Owner, and I own A Small Co... [Author: Wendy Suto - Site Promotion - April 26, 2008]

BANS vs phpBay - International Traffic
I’ve used both BANS and phpBay for my niche affiliate websites for a quite a while and I’ve experienced ups and downs of both scripts. Both scripts are excellent money makers, no doubt on that. I know that because both made money for me. Because BANS and phpBay basically work similar to each other, [...]

I’ve used both BANS and phpBay for my niche affiliate websites for a quite a while and I’ve experienced ups and downs of both scripts. Both scripts are excellent money makers, no doubt on that. I know that because both made money for me.

Because BANS and phpBay basically work similar to each other, I want to spend some time over the next few weeks to compare the two eBay affiliate scripts. In this post, I want to compare how both scripts deal with international traffic to your site.

Both BANS and phpBay were designed to work with international eBay sites. But the main difference is that BANS doesn’t have the capability to provide the international auction listings by Geo-targeting automatically. What I mean by this is that if you want to display Canadian auctions listings for Canadian visitors, you will have to build a separate BANS website just for that traffic.

With phpBay, you can build one affiliate website and make it display the international auction listings to the particular international traffic. In other words, if someone from United Kingdom visits your phpBay website, it automatically matches the Geo-IP and displays the auctions listings from eBay.co.uk instead of eBay.com.

This is a true advantage of phpBay over BANS. This translates more revenue from your eBay affiliate website. But in order to use this feature, you have to go through some steps describe on Brewsterware’s “Optimising your ebay affiliate profits” post.

Now, it took me a while to make it work right because the instruction was somewhat vague. The download file provided on that post didn’t work for me. Instead, when I used the default geo.php that came with phpBay, it worked. So use the downloaded file for country.php but use geo.php that comes with phpBay. Also, they should be placed inside “includes” folder. I don’t think that was mentioned in the post. If you have problems getting it to work, just let me know. I will help you setup correctly.



WordPress 2.6 Released
WordPress 2.6 was released today.  I thought it was going to be released in August, but the developers really pushed it.  WordPress 2.6 comes with a number of new features such as post revision tracking, live theme preview, Shift Gears, and Press This! Watch the WordPress 2.6 release video to learn more about it.

WordPress 2.6 was released today.  I thought it was going to be released in August, but the developers really pushed it.  WordPress 2.6 comes with a number of new features such as post revision tracking, live theme preview, Shift Gears, and Press This!

Watch the WordPress 2.6 release video to learn more about it.



The Ultimate Guide to Succesfull Interet Marketing and Site Promotion
OK, I'm hot. I'm not complaining because back in the winter when it was the very opposite of hot, I swore I wouldn't complain when it got hot. The fan on my computer seems to have a brain of its own ... [Author: Dan Jondron - Site Promotion - March 26, 2008]

What Are Pay Per Click Reports?
A pay per click report will inform you of how many visitors you have had to your website, what keyword they used to get there, and some monitor how long they were there. These reports can be daily, w... [Author: Derek Rogers - Site Promotion - April 28, 2008]

Sunday, October 19, 2008

Will E-Publishing Become the New Leader?

Will E-Publishing Become the New Leader?
Let the truth be told I am not a big supporter of e-books even though I wrote an entry earlier with regards to the advantages of them. Though I am not a fan, e-books are good for one thing, and that is establishing yourself as an expert.

Moms of different ages use the Net differently
Gen X and Gen Y focus on different activities online

Image: Striatic

Gen X is the generation born between 1965 and 1980 (depending on your source)

Generation Y moms were born between1982 (Millenials) and 1994.

Both Generation X and Generation Y moms view the internet as a must-have tool for finding child-rearing information, but there is a marked difference in their online behaviors and preferences, says a study from The Parenting Group and NewMediaMetrics

Gen Y moms prefer:

  • media that connects them to other moms online - such as internet communities, blogs and video-sharing sites - suggesting they prefer to rely on peers rather than experts to help them parent., according to the study.
  • creating their own content
  • time-shifting behaviors, such as watching TV online.

The top three activities of Gen Y moms:

  • reading blogs
  • participating in an online community of moms
  • creating and sharing their own videos.

Gen X moms are less attached to digital media as a whole. They are more likely to engage in task-oriented activities such as shopping online and uploading photos.

The top three online activities of Gen X moms are:

  • using a photo site
  • rating and reviewing products
  • shopping

The Parenting Group.suggests that these insights can help marketers targeting the next new generation of moms online.

See Also



1-2-All Email Marketing by Active Campaign
One of the tools that a self-publishing author must have is good email marketing software. I highly recommend 1-2-All which was developed by Active Campaign.

The Corporate Blogging Book
Stop what you are doing and run out to your local Barnes and Noble bookstore. Why? Because you need to have in your hand at this very moment The Corporate Blogging Book by Debbie Weil.

Most Popular Items On 6 Internet Sites
Written by Conor McKeon Why not subscribe to avoid missing The Best Article Every day! A.at_adv_here_7342, A.at_pow_by_7342 {font-family: Arial,Sans-Serif; font-size: 10px; font-style: normal; font-weight: normal; font-variant: normal; text-transform: none; color: #000099; text-decoration: none; } A.at_adv_here_7342:hover, A.at_pow_by_7342:hover { color: #0000FF; text-decoration: underline; } adtoll_see_your_ad_here = 1; adtoll_your_text = "Advertise here"; adtoll_show_powered_by = 1;

Written by Conor McKeon








The Advantages of Creating Your Own E-Book
E-books have become more and more popular in the recent years. Although some people prefer a printed book in their hand, e-books are still in demand.

Blogging is Publishing
I wish I could say that "blogging is publishing" was something that I came up with on my own, but that is not the case. However, I have been pondering on this phrase for a while and decided to write an entry on my thoughts.

Its Name is Zookoda
Zookoda is the new leader in professional email marketing for bloggers. It gives you better control on the look and feel of how your feed is sent to your subscribers. The program is similar to what you see in newsletter...

Four Marketing Tips for Self-Publishers
You may have already noticed that self-publishing is very time consuming. Most of your time is spent on marketing and publicity and very little time on writing.

Saturday, October 18, 2008

Social Media Simplified: A Web 2.0 Workshop for Business Owners

Social Media Simplified: A Web 2.0 Workshop for Business Owners
I'm hittin' the road again. I'm joining Denise on the podium, this time we're speaking at Tom Antion's Fusion event. If you're in L.A., come join us! (Info here: www.theblogsquad.net/fusion) I'd like to say this is our last biz trip...

Meet The Blog Squad in Los Angeles, next week
We - The Blog Squad - would love to meet you in Los Angeles next week at two events where we'll be speaking about how to accelerate the growth of your business. Take a look at these two stellar events...

Advertising Your Website
Yup, I admit it, I am a bit biased, but I think that one of the very best ways you can advertise your website is through the V7N. First, without a doubt, your site needs to be in as many high quality directories as possible. The V7N Directory is the one directory that I personally recommend the [...]

New PageRanks Coming
Matt Cutts said on his blog that we should see a new Google Toolbar PageRank update over the next few days. He also mentioned that Google will be lifting some old penalties on websites. I’m not quite sure which one he’s referring to, but I think we will see some happy faces soon. To [...]

Matt Cutts said on his blog that we should see a new Google Toolbar PageRank update over the next few days. He also mentioned that Google will be lifting some old penalties on websites. I’m not quite sure which one he’s referring to, but I think we will see some happy faces soon.

To check your PageRank, you can use one of the online PageRank tools, but there’s a PageRank checker that I want to recommend to you. It’s called PaRaMeter. It is a free desktop software that tracks PageRanks on your websites. Instead of typing out a URL at a time, you can store all your domain information and have PaRaMeter update PageRank. It’s a neat software.

Download PaRaMeter and check your PageRank.



BANS vs phpBay - International Traffic
I’ve used both BANS and phpBay for my niche affiliate websites for a quite a while and I’ve experienced ups and downs of both scripts. Both scripts are excellent money makers, no doubt on that. I know that because both made money for me. Because BANS and phpBay basically work similar to each other, [...]

I’ve used both BANS and phpBay for my niche affiliate websites for a quite a while and I’ve experienced ups and downs of both scripts. Both scripts are excellent money makers, no doubt on that. I know that because both made money for me.

Because BANS and phpBay basically work similar to each other, I want to spend some time over the next few weeks to compare the two eBay affiliate scripts. In this post, I want to compare how both scripts deal with international traffic to your site.

Both BANS and phpBay were designed to work with international eBay sites. But the main difference is that BANS doesn’t have the capability to provide the international auction listings by Geo-targeting automatically. What I mean by this is that if you want to display Canadian auctions listings for Canadian visitors, you will have to build a separate BANS website just for that traffic.

With phpBay, you can build one affiliate website and make it display the international auction listings to the particular international traffic. In other words, if someone from United Kingdom visits your phpBay website, it automatically matches the Geo-IP and displays the auctions listings from eBay.co.uk instead of eBay.com.

This is a true advantage of phpBay over BANS. This translates more revenue from your eBay affiliate website. But in order to use this feature, you have to go through some steps describe on Brewsterware’s “Optimising your ebay affiliate profits” post.

Now, it took me a while to make it work right because the instruction was somewhat vague. The download file provided on that post didn’t work for me. Instead, when I used the default geo.php that came with phpBay, it worked. So use the downloaded file for country.php but use geo.php that comes with phpBay. Also, they should be placed inside “includes” folder. I don’t think that was mentioned in the post. If you have problems getting it to work, just let me know. I will help you setup correctly.



Offline Marketing Techniques
  Offline marketing is very similar to online marketing, either way, word of mouth is one of the best forms of advertising there is, but a huge part of that involves getting to know the people around you. Online, that might mean joining and actively participating in groups and forums. Offline that could be taking a sincere [...]

Domain vs. Subdomain
When you get ready to set up a professional blog, one of the first decisions you will need to make is if you want to use a domain, subdomain, or a free option, such as blogger.com. I recommend treating a blog just like any other website, especially when it comes to the hosting. Some hosting companies allow you to [...]

Getting Readers to Comment is Biggest Blogging Challenge
Denise and I recently ran a contest for people to submit their biggest blogging challenges. We did this blogging challenge contest both on our Build a Better Blog and our Blog Squad Facebook fan page. Lisa Braithwaite was picked as...

Content Marketing and the Economic Recession: Rising Trend
I talk a lot about 'content marketing' because the term encapsulates so well how most independent service providers can attract ideal clients and gain rapid visibility on the Web. Most coaches, consultants, authors, and speakers don't have large marketing budgets,...

WordPress 2.6 Released
WordPress 2.6 was released today.  I thought it was going to be released in August, but the developers really pushed it.  WordPress 2.6 comes with a number of new features such as post revision tracking, live theme preview, Shift Gears, and Press This! Watch the WordPress 2.6 release video to learn more about it.

WordPress 2.6 was released today.  I thought it was going to be released in August, but the developers really pushed it.  WordPress 2.6 comes with a number of new features such as post revision tracking, live theme preview, Shift Gears, and Press This!

Watch the WordPress 2.6 release video to learn more about it.



4 Paths to Massive Visibility on the Web
The truth is, it’s not about having a website anymore, is it? No, you can’t get massive visibility online with just a website. You need a website and a blog, of course. All Internet marketing gurus will insist: you must...

The Confident Leader by Dr. Larina Kase Launches
Well, a fantastic new book recently came across my desk... ...and I suddenly realized, wow this is unprecedented. This is new. This is groundbreaking. What is it? It's a brand new book (and teleseminar series...more on that in a moment)...

Personalize Your Blog with .ME Domain Name
As of today, .ME domains are open for public registrations.  .ME has been the talk of the town because of its potential for internet users.  .ME domains are just perfect for blogs.   Just think about it, with a  .ME domain you can register YOURNAME.ME. .ME domains are not just limited to personal websites.  It can be used as a catchy [...]

As of today, .ME domains are open for public registrations.  .ME has been the talk of the town because of its potential for internet users.  .ME domains are just perfect for blogs.   Just think about it, with a  .ME domain you can register YOURNAME.ME.

.ME domains are not just limited to personal websites.  It can be used as a catchy marketing tool.  For example, verb-oriented domain names such as Contact.me, Drive.me, Date.me, Help.me, Love.me make perfect sense to visitors.

Well, you can purchase those premium domains only through the auction that’s coming up, but you can still get good .ME domain names if you hurry up.

It is little bit expensive and requires 2 years of contract, but it will be well worth your investment.  I was going to register “Prayfor.me” but as I thought.. it’s gone.  But I’ve found a couple of really nice domain names already.  So register a .ME domain name now!

Register a .ME Domain Here



When Choosing a Niche for Your BANS Site…
A number of Build a Niche Store forum members suggest that one should target niches that can’t be found anywhere but at auction. But I disagree with this. The majority of my BANS (Build a Niche Store) sites sell things that can be purchased in any retail stores, but I also have vintage auctions that sell only [...]

A number of Build a Niche Store forum members suggest that one should target niches that can’t be found anywhere but at auction.

But I disagree with this.

The majority of my BANS (Build a Niche Store) sites sell things that can be purchased in any retail stores, but I also have vintage auctions that sell only the things that can be bought through auctions.

What I learned from my EPN transaction stats is that people who buy stuff from auction sites already are likely to have an eBay account already.  I have more ACRUs generated from a kitchenware BANS site than anything else. That kitchenware I’m talking about averages $20 and it can be purchased at any local stores like Walmart and Target.

The advice given by the BANS members is good, but ignoring the other half of the market isn’t a good idea. I suggest that you build BANS sites for both, because both work well.

Just a quick thought.



Word Up on Wordle: Word Cloud for this Blog
If you want to get a 'word cloud' or a visual idea of what words you use most often on your blog, try this tool from the folks at Wordle.... I'm not sure what practical applications there are for such...

Google Keyword Tools Now with Real Search Volumes
Thanks to Google, you can now view the real search volumes for your keywords with Google’s Keyword Tool. This is a great news for both webmasters and affiliate marketers like us. I’m so excited with this improvement. As you can see from the screen shot, you can view the real search volumes for June [...]

Thanks to Google, you can now view the real search volumes for your keywords with Google’s Keyword Tool. This is a great news for both webmasters and affiliate marketers like us. I’m so excited with this improvement.

As you can see from the screen shot, you can view the real search volumes for June and average search volume for the last 12 month period. Don’t miss the “Highest Volume Occured In” column at the end. With these stats, you can adjust your seasonal ad campaigns easily.

I just wanted to give you a quick update first before I go play with it more. Have fun!

Visit : Google Keyword Tool



My Happy Crazy Life
It isn’t often that I come across a blog that I am so impressed by that I find myself wanting to tell everyone I know about it, but My Happy Crazy Life is definitely one blog that I want to share with others.    When I found this blog, authored by Amy Sue of the Zany Zebra, [...]

Friday, October 17, 2008

The Next Big Thing

The Next Big Thing
Embedded software, Wireless Net, P2P, Real time movies, and Medicare are some of the often heard phrases used to describe the next big thing on the ..

Which search engines to target?
Some search engine ti

Publicity for Books

Thursday, October 16, 2008

Webwriting in Spanish

Webwriting in Spanish
Cast your bread upon the waters... I just ran across a Spanish website called elclerigo! that deals with a lot of web issues, and there was a post on how to write for the web, based on the Spanish translation of my book. The examples given were by Spanish students, dealing with Spanish subjects. This cheered me up. When I first read Escribir para la Web, I realized at once...

Cast your bread upon the waters...

I just ran across a Spanish website called elclerigo! that deals with a lot of web issues, and there was a post on how to write for the web, based on the Spanish translation of my book.

The examples given were by Spanish students, dealing with Spanish subjects. This cheered me up. When I first read Escribir para la Web, I realized at once that the examples and links were those of the English version. Native Spanish speakers would be likely to find my links irrelevant to their own needs.

(The translator, however, did an extraordinary job of echoing my writing style...it was pleasant but odd to read myself in such fluent Spanish, when my command of the language is really pretty weak.)

Well, I'm glad that the teacher and students found the book useful, and it's given me more food for thought about the fourth edition. And I'm adding this site to the Foreign-Language Resources list.


Wednesday, October 15, 2008

Moms of different ages use the Net differently

Moms of different ages use the Net differently
Gen X and Gen Y focus on different activities online

Image: Striatic

Gen X is the generation born between 1965 and 1980 (depending on your source)

Generation Y moms were born between1982 (Millenials) and 1994.

Both Generation X and Generation Y moms view the internet as a must-have tool for finding child-rearing information, but there is a marked difference in their online behaviors and preferences, says a study from The Parenting Group and NewMediaMetrics

Gen Y moms prefer:

  • media that connects them to other moms online - such as internet communities, blogs and video-sharing sites - suggesting they prefer to rely on peers rather than experts to help them parent., according to the study.
  • creating their own content
  • time-shifting behaviors, such as watching TV online.

The top three activities of Gen Y moms:

  • reading blogs
  • participating in an online community of moms
  • creating and sharing their own videos.

Gen X moms are less attached to digital media as a whole. They are more likely to engage in task-oriented activities such as shopping online and uploading photos.

The top three online activities of Gen X moms are:

  • using a photo site
  • rating and reviewing products
  • shopping

The Parenting Group.suggests that these insights can help marketers targeting the next new generation of moms online.

See Also



A US newspaper abandons print
Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt: Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool. The paper might be killed. Or it might be transformed. One thing's for sure: The Capital Times that Madison has known for 90 years...

Via Isthmus/The Daily Page: The end of an era in Madison, Wisconsin. Excerpt:

Good luck, Cap Times. You'll need it. Converting from a six-day-a-week paid paper to an online news site is like jumping from a very high cliff into a very deep and mysterious pool.

The paper might be killed. Or it might be transformed.

One thing's for sure: The Capital Times that Madison has known for 90 years will be gone. Online publishing is a fundamentally different proposition for both journalists and readers. Experts consider it a classic disruptive technology that reorders daily life for just about everyone it touches and destroys what was thought to be a durable economic model for the eclipsed technology.

Newspapers won't die off as quickly as slide rules did when calculators were introduced, but the changes under way are so epochal you'd be foolish to believe anyone who speaks confidently of what publishing will be like in 10 years.

"Nobody knows anything," as veteran screenwriter William Goldman famously said of the secrets to successful movie-making. The newspaper business is even more in the dark as to how it will make its next buck.

Meanwhile, via the Editor & Publisher website: Steep Decline at NYT while WSJ gains. Jeff Jarvis at BuzzMachine also comments on the Madison metamorphosis.

A lot of journalists are becoming webwriters, but they don't necessarily like the idea, according to this post by Amy Gahran on Poynter.org. And a lot of webwriters, whether they know it or not, are becoming journalists.



US Democrats waging web war
Via Netcraft: Clinton and Obama XSS battle develops. Excerpt: Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org. Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web...

Via Netcraft: Clinton and Obama XSS battle develops. Excerpt:

Following the recent cross-site scripting attacks against Barack Obama's website, Finnish security researcher Harry Sintonen has published an example of a cross-site scripting vulnerability on votehillary.org.

Sintonen's example submits a POST request to the Vote Hillary website and injects an iframe, causing the site to display the contents of Barack Obama's website. Unlike the Obama incident, which redirected the user's web browser, Sintonen's method retains the votehillary.org URL in the address bar while displaying the opposing website.

Sintonen told Netcraft that he was inspired by the recent Obama attacks and first examined Hillary Clinton's official website at www.hillaryclinton.com. Sintonen did not find any cross-site scripting vulnerabilities on this site, adding that it looked quite secure, but subsequently found XSS opportunities available on the Vote Hillary website. Sintonen lives in Finland and has no strong interest in US politics.

While the example exploits have so far been relatively benign (limited to redirecting a user to the opponent's website, for example), future cross-site scripting vulnerabilities found on political candidate sites have plenty of scope to be much more serious. Obama's and Clinton's websites both accept monetary contributions towards their campaigns, so cross-site scripting vulnerabilities could be leveraged to steal money and identities from supporters.

Read the post on the Netcraft site to follow the links.


Tuesday, October 14, 2008

Meet The Blog Squad in Los Angeles, next week

Meet The Blog Squad in Los Angeles, next week
We - The Blog Squad - would love to meet you in Los Angeles next week at two events where we'll be speaking about how to accelerate the growth of your business. Take a look at these two stellar events...

Getting Readers to Comment is Biggest Blogging Challenge
Denise and I recently ran a contest for people to submit their biggest blogging challenges. We did this blogging challenge contest both on our Build a Better Blog and our Blog Squad Facebook fan page. Lisa Braithwaite was picked as...

Monday, October 13, 2008

Examples of Really Good Bullets

Examples of Really Good Bullets

Firefox The IE Killer

Insights on the Changing Face of PR
In case you missed it, iMedia Connection yesterday posted an interview with me on the changing nature of public relations. The big topic we covered is strategy. Too many people in the industry still think about digital landscape in a...

American Red Cross Disaster Relief via Amazon

The Slovenian Designer
Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

Internet Audiences Growing: How Will You Respond?

Offline Marketing Techniques
  Offline marketing is very similar to online marketing, either way, word of mouth is one of the best forms of advertising there is, but a huge part of that involves getting to know the people around you. Online, that might mean joining and actively participating in groups and forums. Offline that could be taking a sincere [...]

Ethical Social Media Marketing
Later this afternoon I will be speaking at Search Engine Marketing Expo on Ethical Social Media Marketing. Below is the full text of my planned remarks. I look forward to hearing your feedback on this important topic. # # #...

Keyword Tool

Google Chairman Optimistic about Entrepreneurial Trends

Adobe Digital Media Store - The Leading Source of PDF eBooks & eDocs! - Attention Publishers!

More from Google CEO, Eric Schmidt

Million Dollar Product Creation Secrets just released!

A Few Positions Have Opened up at Content Site Builder

Sunday, October 12, 2008

Google Chairman Optimistic about Entrepreneurial Trends

Google Chairman Optimistic about Entrepreneurial Trends

Examples of Really Good Bullets

Firefox The IE Killer

Keyword Tool

Internet Marketing Blog Directory

Advertising Your Website
Yup, I admit it, I am a bit biased, but I think that one of the very best ways you can advertise your website is through the V7N. First, without a doubt, your site needs to be in as many high quality directories as possible. The V7N Directory is the one directory that I personally recommend the [...]

The Robert Collier Letter Book by Robert Collier

Internet Audiences Growing: How Will You Respond?

American Red Cross Disaster Relief via Amazon

How To Transfer Tapes

FONTs for Windows and Macintosh

$10,652.00 in Bonuses for Shawn Casey's "How To Make An Absolute Fortune..."

How To Make An Absolute Fortune in the Information Products Business by Shawn Casey

Moms of different ages use the Net differently
Gen X and Gen Y focus on different activities online

Image: Striatic

Gen X is the generation born between 1965 and 1980 (depending on your source)

Generation Y moms were born between1982 (Millenials) and 1994.

Both Generation X and Generation Y moms view the internet as a must-have tool for finding child-rearing information, but there is a marked difference in their online behaviors and preferences, says a study from The Parenting Group and NewMediaMetrics

Gen Y moms prefer:

  • media that connects them to other moms online - such as internet communities, blogs and video-sharing sites - suggesting they prefer to rely on peers rather than experts to help them parent., according to the study.
  • creating their own content
  • time-shifting behaviors, such as watching TV online.

The top three activities of Gen Y moms:

  • reading blogs
  • participating in an online community of moms
  • creating and sharing their own videos.

Gen X moms are less attached to digital media as a whole. They are more likely to engage in task-oriented activities such as shopping online and uploading photos.

The top three online activities of Gen X moms are:

  • using a photo site
  • rating and reviewing products
  • shopping

The Parenting Group.suggests that these insights can help marketers targeting the next new generation of moms online.

See Also



The Slovenian Designer
Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

Microsoft Announces New Search Engine - opens war for Internet dominance

Adobe Digital Media Store - The Leading Source of PDF eBooks & eDocs! - Attention Publishers!

iPodder.org : What is podcasting?

Add My Blog To Your My Yahoo! Page

Million Dollar Product Creation Secrets just released!

Free Bonus Gifts

Write a Book and Get Your Book Published: Subscribe to America's Most Successful Book Publicist's Newsletter Today

Write a Book and Get Your Book Published: Subscribe to America's Most Successful Book Publicist's Newsletter Today
Sign up for the free HOW TO GET YOUR BOOK PUBLISHED and PUBLICIZED newsletter from Arielle Ford. In case you don't know Arielle by name, she's publicized hundreds of authors and books. 11 of which are #1 Bestsellers. Her clients include Deepak Chopra, Wayne Dyer, Neale Donald Walsch, Dean Ornish, Jon Gordon, Debbie Ford, Jack Canfield and Mark Victor Hansen. Arielle has compiled a list of nearly every question a first-time or experienced author wants to know about publishing, publicity, building a platform and the book business. Every issue is jam-packed with answers to the questions that get your book published and you booked on radio, television, newspapers and magazines.

Visit the Book Publicity Gallery to see Documents and Photos of Successful Book Publicity Tours and Information.
Visit this link for a whole gallery full of scans from the NY Times and Publisher's Weekly.

Everything you wanted to know about Copyrights


Tips for a New Website
It\'s not easy not easy to promote your website or get sales initially. Following the tips given in this column can at least give your Web site ..

Viral Marketing
Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others... Published in HindustanTimes.com 13th S ..

How to Get Your Book Published: Windows Media Video
Find out how Arielle Ford has helped launch the careers and create bestselling books for Deepak Chopra; Jack Canfield and Mark Victor Hansen, Chicken Soup for the Soul series; Neale Donald Walsch, Conversations With God; Debbie Ford, The Dark Side of the Light Chasers; and Dean Ornish, Love and Survival and many, many other notable authors.

How to write an effective copy
Finding just the right words to describe your product or service isn\'t as easy as it looks, says Puneet Mehrotra. Published on 12th October ..

Saturday, October 11, 2008

The Corporate Blogging Book

The Corporate Blogging Book
Stop what you are doing and run out to your local Barnes and Noble bookstore. Why? Because you need to have in your hand at this very moment The Corporate Blogging Book by Debbie Weil.

What Are Pay Per Click Reports?
A pay per click report will inform you of how many visitors you have had to your website, what keyword they used to get there, and some monitor how long they were there. These reports can be daily, w... [Author: Derek Rogers - Site Promotion - April 28, 2008]

Content Marketing Uber-Easy and Gets Results - Shama Hyder Interview
"There is too much BS content on the web already. Don’t add to it! Make it good, and make it uber-easy to share!" Shama Hyder advises businesses who want to market on the Web to post content consistently but with...

Its Name is Zookoda
Zookoda is the new leader in professional email marketing for bloggers. It gives you better control on the look and feel of how your feed is sent to your subscribers. The program is similar to what you see in newsletter...

Word Up on Wordle: Word Cloud for this Blog
If you want to get a 'word cloud' or a visual idea of what words you use most often on your blog, try this tool from the folks at Wordle.... I'm not sure what practical applications there are for such...

Four Marketing Tips for Self-Publishers
You may have already noticed that self-publishing is very time consuming. Most of your time is spent on marketing and publicity and very little time on writing.

Good Content Equals Good Financial Sense: Interview with Kevin Eikenberry
Kevin Eikenberry says more content equals more income:"I truly believe that more time spent in content creation (both writing and video) will have a direct positive impact on our bottom line – which is why I am trying to write...

The Ultimate Guide to Succesfull Interet Marketing and Site Promotion
OK, I'm hot. I'm not complaining because back in the winter when it was the very opposite of hot, I swore I wouldn't complain when it got hot. The fan on my computer seems to have a brain of its own ... [Author: Dan Jondron - Site Promotion - March 26, 2008]

Your Checklist To Search Engine Optimisation Reports
The most important online marketing strategies that can help you be successful with optimizing your business on the web include building a plan, blogging, an email list, press releases, and much more... [Author: Derek Rogers - Site Promotion - April 28, 2008]

How To Increase Onsite Conversions - Leads, Sales, Etc.
A website that does not make conversions is a website that serves no business function. So let's talk about: What a website conversion is and how you can increase conversions across your business we... [Author: Mike Van Bergen - Site Promotion - April 25, 2008]

Friday, October 10, 2008

How we read online

How we read online
Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails. In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.

Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails.

In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.



Moms of different ages use the Net differently
Gen X and Gen Y focus on different activities online

Image: Striatic

Gen X is the generation born between 1965 and 1980 (depending on your source)

Generation Y moms were born between1982 (Millenials) and 1994.

Both Generation X and Generation Y moms view the internet as a must-have tool for finding child-rearing information, but there is a marked difference in their online behaviors and preferences, says a study from The Parenting Group and NewMediaMetrics

Gen Y moms prefer:

  • media that connects them to other moms online - such as internet communities, blogs and video-sharing sites - suggesting they prefer to rely on peers rather than experts to help them parent., according to the study.
  • creating their own content
  • time-shifting behaviors, such as watching TV online.

The top three activities of Gen Y moms:

  • reading blogs
  • participating in an online community of moms
  • creating and sharing their own videos.

Gen X moms are less attached to digital media as a whole. They are more likely to engage in task-oriented activities such as shopping online and uploading photos.

The top three online activities of Gen X moms are:

  • using a photo site
  • rating and reviewing products
  • shopping

The Parenting Group.suggests that these insights can help marketers targeting the next new generation of moms online.

See Also



Mediated Cultures
Thanks to the colleague who sent me the link to this very interesting site: mediatedcultures.net @ kansas state university. It's a showcase of the "Digital Ethnography Working Group" at Kansas State University, and it offers some dramatic examples of web communication...especially the "Explorations of Mediated Culture" video. The links on the main page are worth exploring.

Thanks to the colleague who sent me the link to this very interesting site: mediatedcultures.net @ kansas state university.

It's a showcase of the "Digital Ethnography Working Group" at Kansas State University, and it offers some dramatic examples of web communication...especially the "Explorations of Mediated Culture" video. The links on the main page are worth exploring.



A Handy Reference
I recently ran across a useful little book, The Elements of Visual Style: The Basics of Print Design for Every PC and Mac User, by Robert W. Harris. While it's aimed at print-based writing, webwriters can also draw some lessons from it. Harris gives us a quick guide to typography, layout, and the use of art in print documents. The illustrations show bad and good examples, and the book itself...

I recently ran across a useful little book, The Elements of Visual Style: The Basics of Print Design for Every PC and Mac User, by Robert W. Harris. While it's aimed at print-based writing, webwriters can also draw some lessons from it.

Harris gives us a quick guide to typography, layout, and the use of art in print documents. The illustrations show bad and good examples, and the book itself is pretty well designed. I wish it were more "hypertextual": We get no references to other books on document design, and no links to sites dealing with this and related issues.

Still, it's a compact, concise, and inexpensive handbook. Even if you find most of the advice very familiar, the book could help you back up the points you're trying to make to your clients.



Way more news sites, way less news
Via The Globe and Mail, columnist Russell Smith offers some cogent comments: Way more news sites, way less news. Excerpt: Every year, a report is published called "The State of the News Media." It is researched and written by a think tank called Project for Excellence in Journalism, and it deals solely with the U.S. media. This think tank was created by the journalism school at Columbia University; it is...

Via The Globe and Mail, columnist Russell Smith offers some cogent comments: Way more news sites, way less news. Excerpt:

Every year, a report is published called "The State of the News Media." It is researched and written by a think tank called Project for Excellence in Journalism, and it deals solely with the U.S. media.

This think tank was created by the journalism school at Columbia University; it is now funded by a private foundation based in Washington. The report is a summary of a comprehensive study of the kinds of news being disseminated by all American media sources, mainstream and marginal.

Its primary preoccupation, of course, recently at least, has been the effect on the news of the Internet and of "citizen" (that is to say, amateur) participation in the creation of America's informational landscape.

It always attempts to answer some big questions, particularly whether newsgathering is more reflective of reality when run by democratic principles or by elitist ones.

This year's report summarizes its conclusions as a few major trends. Perhaps the most depressing of them is the fact that despite the massive proliferation of news-headline websites and "citizen" news sites (that is to say, blogs), there is no more actual news being found and reported.

In fact, there may even be less.

The simple explanation for this is that most websites simply repackage news found and written by the conventional media. In other words, reporters who are trained and paid to do the often dry work of gathering facts and interviewing people, or the dangerous work of visiting wars or disasters, provide the news stories, and the news sites gather them up and the bloggers comment on them.

But because of the commercial nature of news sites, the stories are often filtered by popularity. There is more and more technology available to enable editors to gather reader votes on the appeal of stories and to sort stories by their popularity.

This leads to a narrowing of the number of stories that are posted: The most popular ones get the most play.

Read the whole article, and follow the links.



Blogging the Internet Marketing Conference
This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.

This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.



George Orwell Blogs
What a resource! The Orwell Diaries are the online journals of one of the 20th century's greatest writers, published 70 years to the day after he wrote them. I've put a link to them in the Webwriting Resources list.

What a resource! The Orwell Diaries are the online journals of one of the 20th century's greatest writers, published 70 years to the day after he wrote them. I've put a link to them in the Webwriting Resources list.



Reading Obama
The Tyee has published my article Reading Obama, a review of his book The Audacity of Hope. It should have some interest for webwriters, whatever their politics.

The Tyee has published my article Reading Obama, a review of his book The Audacity of Hope. It should have some interest for webwriters, whatever their politics.



The planetary (and interplanetary) internet
Via The Guardian, an optimistic argument by Vint Cerf, one of the architects of the original internet: A founding father of the web says it's come a long way, but its potential for worldwide change can and will be greater still. Excerpt: It's amazing how quickly those of us with internet access have come to take for granted the remarkable amounts of information we have at our disposal, but we're...

Via The Guardian, an optimistic argument by Vint Cerf, one of the architects of the original internet: A founding father of the web says it's come a long way, but its potential for worldwide change can and will be greater still. Excerpt:

It's amazing how quickly those of us with internet access have come to take for granted the remarkable amounts of information we have at our disposal, but we're only seeing the beginnings. The bulk of human knowledge remains offline. As more of us get access to the internet, more of the world's information will find its way online.

The web is already making strides toward becoming truly global. While I was chairman of ICANN, one of the organisations that helps ensure that the internet works uniformly around the world, we adopted rules to allow the system of domain names to accommodate non-Roman characters, making the web more accessible to people whose languages use other scripts, such as Arabic, Korean or Cyrillic.

There are improvements in automatic language translation tools and, in particular, the field that we call machine learning. It is already possible to do a Google search and explore the results in English across web content in 23 different languages, from Czech to Hindi to Korean. Speakers of any of those languages can now explore content on the web written in any of the others.

The technology isn't perfect yet, but it's rapidly improving. Even in its present form, it's easy to imagine a not-too-distant future in which automatic translation will allow two people in the world to message one another in real time, each experiencing the chat in his or her tongue. Just imagine what a significant step that will be.

Cerf predicts that even space probes will be built to use the internet. I predict that such probes will need major spam filters.

More seriously, webwriters should begin to think about writing effectively in more languages than just English. Some languages are "wordier" than English; others are more concise. Do readers of Chinese or Arabic scan a computer screen the way English readers do? I wish I knew.



Getting Readers to Comment is Biggest Blogging Challenge
Denise and I recently ran a contest for people to submit their biggest blogging challenges. We did this blogging challenge contest both on our Build a Better Blog and our Blog Squad Facebook fan page. Lisa Braithwaite was picked as...

Content Marketing for Speakers: No excuses! David Bullock Interview
Content marketing isn't just for people who like to write. "If you can speak, you can write," says David Bullock, business development specialist. "Do not think that writing is the only way to connect to your audience on the web."...

Food for thought for webwriters
Via The Korea Herald: Court fines two for Web libel against Lee. Excerpt: An appeals court has found two people guilty of libel against Lee Myung-bak when he was a presidential candidate last year, overturning lower-court rulings. A Seoul High Court judge has fined a defendant, surnamed Sohn, 500,000 won ($477) for posting messages denouncing Lee and his Grand National Party 17 times in September, the court said yesterday. In...

Via The Korea Herald: Court fines two for Web libel against Lee. Excerpt:

An appeals court has found two people guilty of libel against Lee Myung-bak when he was a presidential candidate last year, overturning lower-court rulings.

A Seoul High Court judge has fined a defendant, surnamed Sohn, 500,000 won ($477) for posting messages denouncing Lee and his Grand National Party 17 times in September, the court said yesterday.

In one message, he called Lee a "criminal" and described the GNP as a "department store of corruption."

In March, a lower court in Suwon acquitted Sohn on the grounds that he had never engaged in any political activities and that the internet has become a common means for citizens to express political opinions freely.

But the higher court ruled that he violated the election law, saying his messages go beyond a simple expression of opinions.

"The messages are clearly against Lee. The defendant is thought to have done so purposely considering he posted them 17 times. He appears to have been aware that his behavior could influence the result of the election," the court said.

Current law forbids the act of distributing documents, photographs and other materials aimed at influencing election results by supporting or opposing particular candidates and political parties 180 days prior to election day.

Civic groups criticize the law for restricting freedom of expression and political participation.

In a separate case, another high-court judge fined a defendant 800,000 won for criticizing Lee 30 times in messages on an internet message board, the court said yesterday.

Granted, the fines aren't serious—at least by North American and European standards. But if the same laws were applied to political blogs in the West, most countries could pay off their deficits with the fines extracted from bloggers.



Content Marketing Uber-Easy and Gets Results - Shama Hyder Interview
"There is too much BS content on the web already. Don’t add to it! Make it good, and make it uber-easy to share!" Shama Hyder advises businesses who want to market on the Web to post content consistently but with...

Client Stories Make the Best Content for Marketing
Donna Maria Cole Johnson writes a terrific blog called the Indie Business Blog, and never runs out of ideas for what to write. She says, "...it’s not about me. It’s about my audience, my listeners. I love them and I...

Meet The Blog Squad in Los Angeles, next week
We - The Blog Squad - would love to meet you in Los Angeles next week at two events where we'll be speaking about how to accelerate the growth of your business. Take a look at these two stellar events...

A Forecast from 1994
Long ago, I published a piece in a magazine called Infobahn about how politics and the internet might evolve together. Judge for yourself how accurate I was: NET PROPAGANDA: COMING SOON TO A MONITOR NEAR YOU One fine fall day in 1948, I joined the American political process: I walked down Lankershim Boulevard in North Hollywood carrying fore-and-aft posters urging the election of Harry S Truman. As a seven-year-old sandwich...

Long ago, I published a piece in a magazine called Infobahn about how politics and the internet might evolve together. Judge for yourself how accurate I was:

NET PROPAGANDA: COMING SOON TO A MONITOR NEAR YOU

One fine fall day in 1948, I joined the American political process: I walked down Lankershim Boulevard in North Hollywood carrying fore-and-aft posters urging the election of Harry S Truman. As a seven-year-old sandwich man, I had become a campaign mechanism—a way of reaching voters with a political message.

The age of the sandwich man, however, was fast ending. A few blocks away, a TV set stood in our living room. It carried little but Felix the Cat cartoons, Hopalong Cassidy westerns, and primitive variety shows, but as a medium it would change politics before I was old enough to vote.

Over forty years later, politicians have a new medium to deal with: the Internet. So far they are using it clumsily, treating it as an odd mix of print and TV. But just as they learned the lessons of television, they will learn how to campaign in cyberspace.

They’ll have their work cut out for them. Most sensible politicians, after lurking on the Net for a time, would prefer to campaign by throwing bottled leaflets into the Pacific rather than use the Internet.

Political discourse on the Net—at least in the Usenet newsgroups—is on a par with turf wars among the howler monkeys. Tribes of fanatics battle for control of newsgroups: gun nuts, anti-gun nuts, school voucherists, libertarians, semiliterate teenagers.

Some Netters can supply sustained, documented argument for their views, but no one else pays much attention. Instead the Net provides a steady diet of flame wars, newsgroup highjacking, and debates that digress from their original topics with dizzying speed.

It’s not just that so many denizens of the Net are barking loonies; that’s equally true of the general population. But too many Netters are still a demographically narrow slice of the electorate. They’re too young to vote, too broke to contribute to campaign funds, and too busy downloading pornography to care much about upholding democracy. Worse yet, the medium itself doesn’t encourage reasoned argument or the kinds of people who engage in it.

Well, earlier politicians learned to use new media or die. If they failed to adapt, their careers ended whether they were good politicians or not. (In Richard Nixon’s case, TV killed and resurrected him several times.) So the successful politicians of the early 21st century will indeed exploit the Net—probably more effectively than they have with television.

Most 1990s politicians, if they use the Net at all, treat it as an extension of print media. They have reason to do so. Most users see the Net as text: tiny, semi-legible words scrolling up their monitors. The resemblance to newspapers and magazines is there, however distorted. So politicians from Clinton on down have been pumping out electronic news releases, press-conference transcripts, and speech texts.

For a long time I was on one of Bill Clinton’s mailing lists. He sent me verbatim texts of every speech he made on education, welfare, and related social issues. He always began with a joke, and every joke triggered what the transcripts called (laughter). When I tried to unsubscribe, however, Clinton wouldn’t let me; the jokes and (laughter) and presidential eloquence kept coming.

Eventually I pried myself away, but not before I’d learned something about the Clinton administration’s attitude towards the Net. For all the yelling about the Information Superhighway, the metaphor at work was the small-town newspaper editor’s office. When you signed on to Clinton’s mailing list, you had little choice: you could pick social issues, foreign affairs, the economy—and that was about it. What you got was raw government-issue rhetoric.

A small-town editor, getting this stuff over the wire, would know how to adapt it. A presidential speech would undergo heavy rewriting and paraphrase, or supply a few excerpts for a local columnist, or fail to appear at all. The editor, knowing local readers, would present only as much of the speech as the readers could understand and respond to. Otherwise readers would start treating the newspaper like just another kind of junk mail with nothing to say to them personally.

Clinton’s releases ran into another problem, directly related to the medium of the computer screen: It doesn’t like long stretches of text.

A monitor screen packed full of writing is ugly and hard to read. Text works best on the screen when it’s short, even fragmentary—more like a caption than a paragraph. One-liners and bulleted lists can assert and describe, but they can’t really argue.

So no matter how funny the jokes in Clinton’s speeches, few Netters would trouble to scroll past the first screen or two.

The medium’s built-in hostility to text has evidently sunk in. More recently, Clinton and other politicians are trying to use the Net like TV itself. Thanks to interfaces like Mosaic and NetScape, computer users can now access home pages full of color graphics: the White House, the president’s smiling family, and so on.

But this approach limits the potential audience still more. To get these pretty pictures you need a big, recent computer and a fast modem (better yet, direct Net access), and you need to know how to use them. So the potential audience is a small group of affluent hobbyists, a few serious professionals, and some university students.

Even with snappy graphics, this kind of Net access is right back there with Felix the Cat on a 5-inch screen, or picking up Philadelphia on your crystal-set radio: Gee whiz, you can see the White House on your computer, even if the quality isn’t as good as on your TV. This kind of thrill has a short half-life.

Plenty of politicians are using the Net as an auxiliary postal service, receiving e-mail from their constituents and replying with boilerplate comments just as they do with snail mail. As a barometer of public sentiment, however, e-mail is dubious; again, the sources are few and demographically confined to a relatively well-educated and privileged social stratum. Only in a desperately tight race would Netters be likely to swing an election—assuming they all voted the same way.

A few politicos are venturing into cyberspace themselves. David Schreck, a member of the British Columbia provincial government, goes online to debate with local flame artists—but he’s on a local BBS, not the Internet, in such discussions. “I’ve been in touch with maybe four of my 27,000 constituents,” he says.

Granted that scores of lurking constituents may also read his comments as lurkers, he’s still right to describe his online activities as a hobby.

A Toronto candidate for city council, meanwhile, did go onto the Net even though the vast majority of his readers, living far outside his district, had no interest in his campaign. For his pains he suffered intense flaming and won only 4 per cent of the municipal vote.

So the Net at this point is an also-ran as a print medium. As a TV-like medium, it’s barely better than a test pattern. For all the millions reportedly joining the Net every month, it’s not really a mass medium, and therein lies both its weakness and its strength: it’s a medium for narrowcasting, not broadcasting.

A broadcast medium assumes (or imposes) common values among millions of essentially passive consumers. As a newspaper columnist, I reached over a quarter-million readers every week; a really inflammatory article might provoke two or three letters. Print is not interactive; neither are radio and TV, for all the popularity of talk shows.

But they are “public” in the sense that we share a sense of some kind of community with other consumers. Most of us watch TV with friends or family, or split up the paper and read it together at the breakfast table.

When we go on the Net, however, we go solo. The technology puts us a few inches from a monitor, and even if we’re in a computer lab we are on our own. We read highly public messages, but we do so in private; our responses, however public they may eventually be, feel private.

That’s one reason for the flame wars that keep breaking out. It’s a problem of “register”—finding the right words to talk about the right subject to the right person under the right circumstances.

When introduced to Queen Elizabeth, we don’t say: “Hey, Liz, great to meetcha, you look a lot younger than you do on TV.” When introduced to the 13-year-old who’s come to baby-sit, we don’t say: “I am deeply honored to make your acquaintance on this memorable day, your ladyship.”

Politicians making speeches on TV sound like pompous liars because they’re usually in an “oratorical” register suited to large groups of people within earshot. Franklin Delano Roosevelt scored politically with his radio-based “Fireside Chats” because he found the right register for what seemed like small-group face-to-face discussion with a mass audience. Ronald Reagan did something similar with TV, finding a register that worked on the small screen.

So if politicians are going to gain votes on the Net, they’re going to have to find a highly intimate register, reflecting the fact that millions of users are getting the message when they feel like isolated individuals, not like members of a larger group.

The Net, then, makes its users tough customers for a political marketer. You can’t spam the voters with a generic message; for every one you get through to, you anger a dozen others. You have to tailor the appeal as precisely as possible, on the basis of as much information as possible.

Doing a simple “finger” on every Netter wouldn’t help much. But it might well be possible to track significant numbers of users as they make their way through various newsgroups—especially if they post plenty of comments. If they hang out on alt.rush-limbaugh, that may tell you something.

But most Netters are lurkers, as passively unresponsive as most newspaper readers and TV watchers. Is a given lurker a Limbaugh fan, or a left-liberal onlooker morbidly fascinated by the group? Here’s where the medium’s interactivity offers politicians a big opportunity.

E-mail the Limbaugh posters with a political message. But don’t just sit back and wait for flames. Offer them (and the lurkers) some reward for responding with details about themselves: a slick little software application, for example, as a reward for filling out a questionnaire. Maybe it even comes with a Rush icon showing him with a halo or horns.

This gives you a start on establishing Net focus groups, which while small will reflect values of larger populations. Now the political marketers can begin to tailor their appeals more accurately.

Net culture, at this point in its development, is still hung up on the technology itself. Telephone and TV users don’t think much about the hardware they’re using, but Netters do. If appeals from politicians are technically slick, the subliminal message is that the politico is a happening dude, riding the electronic surf. (Not long ago, The New Yorker magazine was breathlessly reporting on how many of Clinton’s young staffers were running around with PowerBooks, as if that were reason in itself to endorse his policies.)

This attitude will change as millions of non-technical users move into cyberspace, but it will be a factor for several more years.

The appeals will also reflect the limits of the medium: not good for extended print, not great for video or audio, but combining elements of all of them. So Net propaganda will probably tend to look like a TV commercial: strong visuals, snappy sound bites, and minimal text.

But it will be aimed at a very small audience. The multimedia ad that comes to my computer may be strikingly different from the one that ends up on my neighbour’s. Part of the difference will be content: in the version I get, the candidate pushes commitment to excellence in education, while my neighbor gets promises of spending cuts.

More importantly, each ad will be personal. When I open up the e-mail message, I hear the candidate saying: “Crawford, I’ve got some news for you and your family.” What follows will offer more TV-style jolts than hard information, but it will also offer quick, easy interaction. A slide-show questionnaire: just point and click to register your views on gun control, abortion, illegal immigration. Then see how your answers stack up against the total so far registered. Want more information? Click again for more specific messages on those issues, the candidate’s personal resume, or a free, autographed copy of his latest speech or her last book.

This is personal campaigning on a level rarely seen these days, even among main-streeting small-town politicos. But it’s taking place in a medium that’s also very public. How do you avoid looking like a liar when Netters compare your different messages? In part, you just don’t openly contradict yourself, and while your message is personal it’s not very concrete. If glittering generalities are the stock in trade of public oratory, sweet nothings are the currency of this more intimate medium.

In other cases, the strategy will be to highjack public newsgroups, just as candidates often pack meetings with their own supporters. Even now, one or two people can take over a newsgroup and set its agenda by dominating the discussions, flaming opponents, and dragging every thread in the desired direction. A couple of dozen supporters should be able to dominate debate even more thoroughly.

None of this will be official, of course—just the natural behavior of ordinary citizens who happen to support the candidate.

Home pages, still relatively primitive, could become highly effective infotainment tools for politicians. A candidate could even create captive audiences: for example, he might donate computers to nursing homes, recreation centers, and libraries. Each computer would be already programmed to log on to the candidate’s home page, which would supply plenty of data on how the candidate has supported seniors, recreation programs, and libraries. It might also include software applications that would provide a running tally of the size of the national debt, or the number of seniors murdered in the last 24 hours.

Sometimes the computer might look and act more like a video game. Imagine two or three of them set up in an employee dining hall, offering entertainment as well as political information: a game, perhaps, in which the goal is to corner the candidate’s opponent and force him to admit how he voted on some crucial bill. Or guess how much your taxes have gone up since the incumbent took office, and if you’re within 10 per cent of the answer, you get an extra 15 minutes’ time on the computer. Too expensive to work? Maybe not, if the employer is willing to cover some of the computers’ cost as a campaign contribution.

Hackers and crackers could find themselves in a new golden age. Once upon a time politicians had to break into one another’s offices. Now they can get into one another’s databases. Lists of contributors and supporters would be there for the taking—and the burglars could also damage such lists or destroy them altogether.

Dirty tricks could get really dirty. Imagine a forged home page providing violent distortions of the candidate’s position and record, or campaign ads that really come from the opposition. Such “black propaganda” would be hard to fight; publicizing the forgery would only draw more attention to its lies.

E-mail bombings could flood the candidate’s server with thousands of junk messages, making it difficult or impossible to reach voters and staffers. A software giveaway, sabotaged with a virus, would infuriate potential voters. The same virus could also disable the candidate’s system.

Scurrilous rumors could travel the Net in seconds, as hard to stop as neutrinos but with much more impact. The candidate’s private e-mail could turn up in conveniently downloadable form at FTP sites outside the country.

All of these tactics would not only resonate in cyberspace but would gain enormous attention in other media. The dirty tricksters, with very little threat of punishment facing them, could be as nasty as they liked...while their political masters hypocritically complained about them and called for more controls over the Internet.

Despite these threats, politicians are likely to get into the medium for one reason: Other politicians. Hardware and software defenses will emerge to hold off the tricksters, and the first politicos to master the Net will enjoy a measurable advantage over latecomers. Mastery will come from recognition that this is not just electronic print or low-res TV, but a medium that can and should answer back.

Net propaganda can’t just hammer on voters who do nothing until election day. It has to provoke them into response after response, with each response helping to define the politician’s next step. Many of those provocations will be inane, patronizing or downright vicious. But for once the voters’ reactions may actually force the politicos to treat them like intelligent, informed citizens.

And for the politicians, that could be the Net’s most frightening threat of all.

Infobahn, Summer 1994



Why the Print Media Still Don't Get It
We're having a federal election here in Canada, and The Globe and Mail is covering it very well. But this story by one of the paper's top reporters, Michael Valpy, shows why print text doesn't work online: Outlook gets gloomier for Tories, polls suggest. Here's an excerpt from the end of the story, with my comments and revisions between paragraphs: There have been a number of theories offered for Canadians'...

We're having a federal election here in Canada, and The Globe and Mail is covering it very well. But this story by one of the paper's top reporters, Michael Valpy, shows why print text doesn't work online: Outlook gets gloomier for Tories, polls suggest. Here's an excerpt from the end of the story, with my comments and revisions between paragraphs:

There have been a number of theories offered for Canadians' growing coolness toward Mr. Harper as the campaign progresses, most focusing on his response – or perceived absence of response – to the gathering economic crisis.

[A sentence of online text should normally run to 20 words maximum. This is 34 words, starting with the dead word "There."]

Observers suggest several theories for Canadians' growing coolness to Mr. Harper. Most focus on his poor response to the current economic crisis.

But a leading social scientist, speaking for background, suggested yesterday that Canadians see in Mr. Harper a Robespierre-type character, the French revolutionary leader who at first was embraced by the people for his unflappability, control and appearance of towering moral rectitude and then rejected by them for the same reasons.

[Fifty words in one sentence! Three sentences convey the same meaning more clearly:]

A leading social scientist, speaking on background, said yesterday that Canadians see Mr. Harper as a Robespierre. In the French Revolution, the people embraced Robespierre for his calm, control, and apparent morality. Then they rejected him for the same reasons.

“Because there was no sense that if he took his clothes off, he'd be the same as the rest of us,” the social scientist said.

[You've got to quote your sources word for word. I wish the source had said:]

"They didn't think he'd be the same as the rest of us if he took his clothes off," said the social scientist.

Pollsters said the possibility exists that the gap between the Conservatives and Liberals will widen again before voting day but it's less and less likely.

Pollsters said the Liberal-Conservative gap may widen again before election day. But they consider it unlikely. [25 words in the original sentence. Revised: 17 words in two sentences.]

In Quebec, the Liberals now have replaced the Conservatives as the federalist option to the Bloc. “There are no rabbits to be pulled out of the hat for the Conservatives,” Mr. Donolo said.

In Quebec, the Liberals have replaced the Conservatives as the federalist choice. "The Conservatives have no rabbits to pull out of their hat," said Mr. Donolo.

There are signs the Green vote, which is as high as 14 per cent in B.C., is becoming unstuck. And Mr. Graves said the three groups with the most aversion to Mr. Harper – young voters, low-income voters and NDP supporters in Ontario – have historically shown a willingness to swing to the Liberals.

[Another boring "There" sentence, plus a 33-word sentence. Consider this version with two sentences and 33 words total:]

The Green vote, up to 14 percent in BC, is weakening. Mr. Graves said three groups hostile to Mr. Harper are historically likely to vote Liberal: young voters, poor voters, and Ontario New Democrats.

Michael Valpy is a fine and thoughtful writer. But if his paper won't edit him for online readers, he won't reach the readers he deserves. And his paper won't survive online as long as it should.



Nielsen on Website Readers' Reading Habits
Via Jakob Nielsen's Alertbox: How Little Do Users Read? His summary: On the average Web page, users have time to read at most 28% of the words during an average visit; 20% is more likely. The conclusion he draws: Unless you're writing for really dedicated readers with a strong interest in your subject, you should keep your text to no more than 100 words per page. I'd be interested in...

Via Jakob Nielsen's Alertbox: How Little Do Users Read? His summary:

On the average Web page, users have time to read at most 28% of the words during an average visit; 20% is more likely.

The conclusion he draws: Unless you're writing for really dedicated readers with a strong interest in your subject, you should keep your text to no more than 100 words per page. I'd be interested in your reactions to his argument.



Avoid cliché like the plague? Never
Robert Fisk is best known as a journalist specializing in the Middle East. But today he turns his attention to another chronic problem. Via The Independent: Avoid cliché like the plague? Never. Excerpt: Opposite my apartment in Beirut there used to live an American-born English teacher called Marion Lanson. When she departed Lebanon, I inherited her 1949 Random House American College Dictionary, edited by one Clarence L Barnhart "with the...

Robert Fisk is best known as a journalist specializing in the Middle East. But today he turns his attention to another chronic problem. Via The Independent: Avoid cliché like the plague? Never. Excerpt:

Opposite my apartment in Beirut there used to live an American-born English teacher called Marion Lanson. When she departed Lebanon, I inherited her 1949 Random House American College Dictionary, edited by one Clarence L Barnhart "with the Assistance of 355 Authorities and Specialists". I like "authorities" and "specialists" very much because we have largely abandoned such words.

I was keen to look up Mr Barnhart's definition of that plague of modern journalism, the cliché. "A trite, stereotyped expression, idea, practice, etc, as 'sadder but wiser', 'strong as an ox'."

Alas, I fear these are imaginative expressions compared with the stuff we now consume. Mr. Barnhart's German translation of cliché – "klitsch" or "doughy mass" – seems more appropriate for the assaults on literacy that we commit today.

All this came to mind when I learned this week of the coup in Mauretania, where the army took power after President Sidi Ould Cheikh Abdallahi unwisely tried to fire some of his senior officers.

Would tanks "roll" into the capital, I asked myself? Tanks always "roll", don't they? I have never actually seen a tank perform this extraordinary act but, clichés being what they are, my eye sped down the Mauretania story for my friendly "roll". And sure enough – perhaps because Mauretania doesn't have a lot of tanks – there it was. The president, said the agency report, "was arrested after military convoys rolled through the capital Nouakchott".

Why do we use these dead words? There is a dictionary of clichés on my desktop in Beirut and I heartily recommend Watson's Dictionary of Weasel Words by the Australian Don Watson.

It contains one of my most hated clichés: core. As in "core issues", "core business" or "core learning outcomes". Rather like "key speakers" – of which I always refuse to be a member – these clichés attempt to smother idiocy with deep learning (or "core" learning, perhaps).

What is this fascination with stale language? Let me rage. I hate all reports about wars where "the guns fall silent"; the retirement period for artillery being rather short, it's only a matter of time before the "clouds of war" begin to gather once more, when opponents are "pitted" against each other, when guns "soften up" their targets, and national governments complain about "terrorists" crossing (ergo: Iraq, Syria, Iran, Afghanistan) "porous borders". In Iraq, we may experience a "spike" of violence, followed – of course – by a successful "surge".

By all means read the whole thing.



Good Content Equals Good Financial Sense: Interview with Kevin Eikenberry
Kevin Eikenberry says more content equals more income:"I truly believe that more time spent in content creation (both writing and video) will have a direct positive impact on our bottom line – which is why I am trying to write...

Content Marketing and the Economic Recession: Rising Trend
I talk a lot about 'content marketing' because the term encapsulates so well how most independent service providers can attract ideal clients and gain rapid visibility on the Web. Most coaches, consultants, authors, and speakers don't have large marketing budgets,...

Thursday, October 09, 2008

The Advantages of Creating Your Own E-Book

The Advantages of Creating Your Own E-Book
E-books have become more and more popular in the recent years. Although some people prefer a printed book in their hand, e-books are still in demand.

Blogging is Publishing
I wish I could say that "blogging is publishing" was something that I came up with on my own, but that is not the case. However, I have been pondering on this phrase for a while and decided to write an entry on my thoughts.

Wednesday, October 08, 2008

The Slovenian Designer

The Slovenian Designer
Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

My Happy Crazy Life
It isn’t often that I come across a blog that I am so impressed by that I find myself wanting to tell everyone I know about it, but My Happy Crazy Life is definitely one blog that I want to share with others.    When I found this blog, authored by Amy Sue of the Zany Zebra, [...]

Content Marketing for the Entrepreneur: An interview with Des Walsh
How does writing content shape the course of your professional evolution? We've seen many entrepreneurs start off in one direction and discover new strengths and talents through writing online content. I think regular blogging where you document and share your...

Top 10 Writing Blogs Announced
Top 10 writing blogs? Not an easy task, because there are so many different kinds of writing blogs as there are so many different kinds of writers. But here's what readers of Michael Stelzner's Writing White Papers blog voted for....

1-2-All Email Marketing by Active Campaign
One of the tools that a self-publishing author must have is good email marketing software. I highly recommend 1-2-All which was developed by Active Campaign.

Advertising Your Website
Yup, I admit it, I am a bit biased, but I think that one of the very best ways you can advertise your website is through the V7N. First, without a doubt, your site needs to be in as many high quality directories as possible. The V7N Directory is the one directory that I personally recommend the [...]

Tuesday, October 07, 2008

Top 10 Everyday Things People Do To Ruin Their Cars

Top 10 Everyday Things People Do To Ruin Their Cars
Written by Vito Rispo Two thirds of all Americans aged 18-24 cannot find Iraq on a map; 33% couldn’t identify Louisiana; 47% couldn’t find India; 75% think English was the most widely spoken language in the world. People are idiots, and this isn’t a uniquely American phenomenon, it’s worldwide. The majority of human beings on Earth [...]

Written by Vito Rispo

Two thirds of all Americans aged 18-24 cannot find Iraq on a map; 33% couldn’t identify Louisiana; 47% couldn’t find India; 75% think English was the most widely spoken language in the world. People are idiots, and this isn’t a uniquely American phenomenon, it’s worldwide. The majority of human beings on Earth are stone dumb. Being dumb, most people do dumb things, like unknowingly destroy their car.

So we’ve assembled the top 10 everyday things people do to ruin their cars, to help guide you through your own stupidity, into the light. Check it:

1. Not Using The Parking Brake

It’s a little pedal near your left leg, or a lever on your right. Yes, that mysterious device that you’ve never used is actually valuable. When you park on an incline, or even on fairly steady ground, without using the parking brake, you’re putting all of the stress of the car on your transmission. The only thing inside that transmission holding your car steady is a little pin called a parking pawl. By using the parking brake, you lock up the non-drive wheels as well as the drive wheels and take the stress off of the transmission. It’ll add years of life to your cars transmission. Just remember to disengage it before you start driving again.

2. Not Coming To A Complete Stop Before Shifting

So you’re in a rush, and you pull out of a parking space and shift into drive while the car is still coasting backwards. You’ve just added months of wear to your transmission in seconds. Inside your transmission is a complex set of gears, when you shift without stopping like that, you’re asking those gears to work as your brakes, which puts an amazing amount of stress on such a small area. You can also damage your drive shafts, the things that send power to the wheels, by shifting that way. After a while, it’ll lead to sloppy suspension handling, and a worn out transmission.

3. Riding The Brakes Down A Hill

If you are driving on a hill that goes on for a while, you’ll want to avoid riding the brake the whole time. Alternate between braking and letting off the brake so you don’t heat up and wear out your brake pads. It’s a common mistake, because it feels like the safest way to maneuver down a hill, but if the hill is sufficiently long, you can end up almost totally wearing out your pads, since as they heat up, they wear faster.

4. Forgetting To Change The Oil

You need to change your oil every 5,000 miles at the most. That’s really all there is to it. I actually read a blog online that said you can wait until your oil light comes on to change your oil. I’ve worked in the automotive business… by the time your oil light comes on, the oil inside your engine has turned into jet black molasses and is of no use to your engine. In the short term, I suppose it’s not that important, but more frequent changes can actually double the life of your car and greatly increase its performance.

5. Pressure Washing The Engine

I can respect a person’s desire to want a clean engine. It gets grimy under there and a guy with a pressure washer is a dangerous thing for grime - you want to point it at anything even slightly dirty. But a grimy engine that runs right is better than a clean engine that doesn’t run at all. And if you spray a high powered jet of water around rubber seals and hoses and electrical bits, you’re bound to dislodge something important. A modern engine is a complex thing, all manner of sensors and wiring harnesses and components, and it’s no place for a jet of high pressure water. A regular garden hose is OK if you want to wash it down, just be careful with the high pressure business.

6. Starting Your Car The Wrong Way

It seems simple, but you can make a big difference by turning off your radio, wipers, climate control, all of those accessories, when you start the car. Most of the wear on the engine happens when you start the car, and by turning off those accessories, your engine doesn’t have to work as hard when starting.

Another thing people do is revving the engine in the winter. This actually doesn’t help “warm up” the car. Although it does technically make the engine hotter, it’s not the kind of “warming up” that you want. Revving your engine in the winter causes extreme temperature changes right away, which is actually the opposite of what you want. When you start the car, the oil hasn’t yet worked its way through the system, so the engine is working without lubricant. The right way to do it is just let the car sit and idle for about 30 seconds to a minute at the least.

7. Ignoring Your Car’s Sounds

Every sound your car makes means something, if you pay attention, your car can usually tell you exactly what needs fixing. Those squeaking brakes mean you need new pads, and if you ignore that sound, eventually you’ll hear scraping metal, which means you need new rotors, and if you ignore that, you’ll eventually hear the sound of your own scream as you lose your brakes completely and fly off a cliff in a spectacular fireball of death. It’s more common than you think. Listen to your car.

8. Letting The Interior Go

You’re in a rush again, and you eat most of your disgusting egg and cheese bagel, and toss the rest in the wrapper on the passenger seat. Lovely. You know who you are, you’re car is filthy, never been vacuumed, 15 air fresheners hang on the mirror, and yet, no air freshener made by mortal man can stop the sickening wind within your car. You need to clean it. If you don’t vacuum your carpets and clean out the garbage every so often, you’ll develop a smell that is impossible to destroy. I’ve worked in the auto salvage business, and I know that there exist smells that are so obscene, so inhuman, that no shampoo can vanquish them. The only way to stop them is to never let them develop. Clean your car, for the sake of all mankind.

9. Running Your Car Down To Empty

There’s actually a bit of a debate about this one. The old wisdom says if your car gets down to E, the sediment in your tank will get sucked into the system and foul your fuel injectors. Although some mechanics says thats not true. Either way, running down to E does pose other problems. You cut the life of the fuel pump considerably, since the fuel actually cools the pump.

An interesting note: Most cars can drive another 60 miles+ after they hit Empty, automakers call this extra gas the “buffer zone”. US cars have the largest “buffer zone” of any vehicles. German drivers, for instance, like to know exactly how much gas in is the car, so their “buffer zone” between the gauge’s E and the actual empty tank is much smaller.

10. Driving Past Attractive Women

This is a common mistake, especially among younger male drivers. Attractive women can be incredibly damaging to your vehicle, they can cause the driver to install bizarre over-sized woofers or 22 inch rims, or even spontaneously crash the car into a nearby tree or telephone pole. When you’re driving, be careful to avoid swimming pools, beaches, college campuses, anyplace where beautiful girls assemble in any significant numbers. Your car will thank you.


Monday, October 06, 2008

Content is King on a Website

Content is King on a Website
Content can make or break a website. The power of the written word has been witnessed many a time. Products have become success stories, resumes trans ..

Tips for a New Website
It\'s not easy not easy to promote your website or get sales initially. Following the tips given in this column can at least give your Web site ..

Which search engines to target?
Some search engine ti

The Next Big Thing
Embedded software, Wireless Net, P2P, Real time movies, and Medicare are some of the often heard phrases used to describe the next big thing on the ..

Viral Marketing
Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others... Published in HindustanTimes.com 13th S ..

How to write an effective copy
Finding just the right words to describe your product or service isn\'t as easy as it looks, says Puneet Mehrotra. Published on 12th October ..

Top 10 Everyday Things People Do To Ruin Their Cars
Written by Vito Rispo Two thirds of all Americans aged 18-24 cannot find Iraq on a map; 33% couldn’t identify Louisiana; 47% couldn’t find India; 75% think English was the most widely spoken language in the world. People are idiots, and this isn’t a uniquely American phenomenon, it’s worldwide. The majority of human beings on Earth [...]

Written by Vito Rispo

Two thirds of all Americans aged 18-24 cannot find Iraq on a map; 33% couldn’t identify Louisiana; 47% couldn’t find India; 75% think English was the most widely spoken language in the world. People are idiots, and this isn’t a uniquely American phenomenon, it’s worldwide. The majority of human beings on Earth are stone dumb. Being dumb, most people do dumb things, like unknowingly destroy their car.

So we’ve assembled the top 10 everyday things people do to ruin their cars, to help guide you through your own stupidity, into the light. Check it:

1. Not Using The Parking Brake

It’s a little pedal near your left leg, or a lever on your right. Yes, that mysterious device that you’ve never used is actually valuable. When you park on an incline, or even on fairly steady ground, without using the parking brake, you’re putting all of the stress of the car on your transmission. The only thing inside that transmission holding your car steady is a little pin called a parking pawl. By using the parking brake, you lock up the non-drive wheels as well as the drive wheels and take the stress off of the transmission. It’ll add years of life to your cars transmission. Just remember to disengage it before you start driving again.

2. Not Coming To A Complete Stop Before Shifting

So you’re in a rush, and you pull out of a parking space and shift into drive while the car is still coasting backwards. You’ve just added months of wear to your transmission in seconds. Inside your transmission is a complex set of gears, when you shift without stopping like that, you’re asking those gears to work as your brakes, which puts an amazing amount of stress on such a small area. You can also damage your drive shafts, the things that send power to the wheels, by shifting that way. After a while, it’ll lead to sloppy suspension handling, and a worn out transmission.

3. Riding The Brakes Down A Hill

If you are driving on a hill that goes on for a while, you’ll want to avoid riding the brake the whole time. Alternate between braking and letting off the brake so you don’t heat up and wear out your brake pads. It’s a common mistake, because it feels like the safest way to maneuver down a hill, but if the hill is sufficiently long, you can end up almost totally wearing out your pads, since as they heat up, they wear faster.

4. Forgetting To Change The Oil

You need to change your oil every 5,000 miles at the most. That’s really all there is to it. I actually read a blog online that said you can wait until your oil light comes on to change your oil. I’ve worked in the automotive business… by the time your oil light comes on, the oil inside your engine has turned into jet black molasses and is of no use to your engine. In the short term, I suppose it’s not that important, but more frequent changes can actually double the life of your car and greatly increase its performance.

5. Pressure Washing The Engine

I can respect a person’s desire to want a clean engine. It gets grimy under there and a guy with a pressure washer is a dangerous thing for grime - you want to point it at anything even slightly dirty. But a grimy engine that runs right is better than a clean engine that doesn’t run at all. And if you spray a high powered jet of water around rubber seals and hoses and electrical bits, you’re bound to dislodge something important. A modern engine is a complex thing, all manner of sensors and wiring harnesses and components, and it’s no place for a jet of high pressure water. A regular garden hose is OK if you want to wash it down, just be careful with the high pressure business.

6. Starting Your Car The Wrong Way

It seems simple, but you can make a big difference by turning off your radio, wipers, climate control, all of those accessories, when you start the car. Most of the wear on the engine happens when you start the car, and by turning off those accessories, your engine doesn’t have to work as hard when starting.

Another thing people do is revving the engine in the winter. This actually doesn’t help “warm up” the car. Although it does technically make the engine hotter, it’s not the kind of “warming up” that you want. Revving your engine in the winter causes extreme temperature changes right away, which is actually the opposite of what you want. When you start the car, the oil hasn’t yet worked its way through the system, so the engine is working without lubricant. The right way to do it is just let the car sit and idle for about 30 seconds to a minute at the least.

7. Ignoring Your Car’s Sounds

Every sound your car makes means something, if you pay attention, your car can usually tell you exactly what needs fixing. Those squeaking brakes mean you need new pads, and if you ignore that sound, eventually you’ll hear scraping metal, which means you need new rotors, and if you ignore that, you’ll eventually hear the sound of your own scream as you lose your brakes completely and fly off a cliff in a spectacular fireball of death. It’s more common than you think. Listen to your car.

8. Letting The Interior Go

You’re in a rush again, and you eat most of your disgusting egg and cheese bagel, and toss the rest in the wrapper on the passenger seat. Lovely. You know who you are, you’re car is filthy, never been vacuumed, 15 air fresheners hang on the mirror, and yet, no air freshener made by mortal man can stop the sickening wind within your car. You need to clean it. If you don’t vacuum your carpets and clean out the garbage every so often, you’ll develop a smell that is impossible to destroy. I’ve worked in the auto salvage business, and I know that there exist smells that are so obscene, so inhuman, that no shampoo can vanquish them. The only way to stop them is to never let them develop. Clean your car, for the sake of all mankind.

9. Running Your Car Down To Empty

There’s actually a bit of a debate about this one. The old wisdom says if your car gets down to E, the sediment in your tank will get sucked into the system and foul your fuel injectors. Although some mechanics says thats not true. Either way, running down to E does pose other problems. You cut the life of the fuel pump considerably, since the fuel actually cools the pump.

An interesting note: Most cars can drive another 60 miles+ after they hit Empty, automakers call this extra gas the “buffer zone”. US cars have the largest “buffer zone” of any vehicles. German drivers, for instance, like to know exactly how much gas in is the car, so their “buffer zone” between the gauge’s E and the actual empty tank is much smaller.

10. Driving Past Attractive Women

This is a common mistake, especially among younger male drivers. Attractive women can be incredibly damaging to your vehicle, they can cause the driver to install bizarre over-sized woofers or 22 inch rims, or even spontaneously crash the car into a nearby tree or telephone pole. When you’re driving, be careful to avoid swimming pools, beaches, college campuses, anyplace where beautiful girls assemble in any significant numbers. Your car will thank you.



Link popularity and tools for link building
Link popularity and link quality are important because all search engines consider them as a part of their ranking algorithms, says Puneet Mehrotra ..

All About GPRS
Dickens once said, \"never close your lips to those to whom you have opened your heart.\" Perhaps we can now say, \"never close your ..

Getting Your Book on National TV - 8 Tips


Getting in Newspapers . . . Easy for our clients

Sunday, October 05, 2008

What Are Pay Per Click Reports?

What Are Pay Per Click Reports?
A pay per click report will inform you of how many visitors you have had to your website, what keyword they used to get there, and some monitor how long they were there. These reports can be daily, w... [Author: Derek Rogers - Site Promotion - April 28, 2008]

Clichés of Journalese
If you write for print or electronic media, some of these terms will make you wince, because you've probably used them: Journalese-English Dictionary (first edition). Most are British, and a little unfamiliar to North Americans, but we have plenty. Our public figures don't just promise to do something: they vow to do it. The cliché du jour (to use a cliché) in North America's blogosphere is "nuanced." Whether it's Obama,...

If you write for print or electronic media, some of these terms will make you wince, because you've probably used them: Journalese-English Dictionary (first edition).

Most are British, and a little unfamiliar to North Americans, but we have plenty. Our public figures don't just promise to do something: they vow to do it.

The cliché du jour (to use a cliché) in North America's blogosphere is "nuanced." Whether it's Obama, Clinton, or McCain, whatever they say is nuanced.



Promoting Your Business On Facebook. Properly.
Of course the colossal media attention that Facebook has received - and it�s absurd valuations - coupled with the increasing number of member has certainly been a pull for all sorts of businesses to ... [Author: Simon Dance - Site Promotion - March 24, 2008]

Inexpensive Tips For Getting Website Traffic
You can get a lot of website traffic without having to spend a lot of money. If you want to develop a busy and profitable website for your online business, there are a lot of techniques for getting w... [Author: Richard Legg - Site Promotion - April 24, 2008]

How To Increase Onsite Conversions - Leads, Sales, Etc.
A website that does not make conversions is a website that serves no business function. So let's talk about: What a website conversion is and how you can increase conversions across your business we... [Author: Mike Van Bergen - Site Promotion - April 25, 2008]

The tools of propaganda
Via Poynter Online: Here's your handy-dandy propaganda detector. Excerpt: No politician, Republican or Democrat, would admit he or she is in the propaganda business. And no journalist I know would admit to being an enabler of the propaganda efforts of a particular political party. Like it or not, every scripted moment of every convention, every syllable of every campaign speech, is an act of political propaganda. It follows that to...

Via Poynter Online: Here's your handy-dandy propaganda detector. Excerpt:

No politician, Republican or Democrat, would admit he or she is in the propaganda business. And no journalist I know would admit to being an enabler of the propaganda efforts of a particular political party.

Like it or not, every scripted moment of every convention, every syllable of every campaign speech, is an act of political propaganda. It follows that to cover politics responsibly, reporters must come equipped with a tuned-up, turbo-charged propaganda detector.

In an anthology of essays on language, I stumbled upon a pamphlet titled "How to Detect Propaganda," published in 1937 by a short-lived organization called the Institute for Propaganda Analysis.

As you can imagine, the years leading up to World War II frothed with propaganda. The Institute, co-founded by Clyde R. Miller of Columbia University, was an early advocate of what we now called "critical literacy."

The pamphlet begins, "If American citizens are to have clear understanding of present-day conditions and what to do about them, they must be able to recognize propaganda, to analyze it, and to appraise it."

Seventy-one years later, the lessons are as relevant as ever. I was pleased to see the IPA's propaganda devices mentioned in Poynter, because I tried for decades to teach them to my students. With political websites like memeorandrum working as propaganda geysers, we all need to be aware of what they're spouting.

On the same topic, I recently published an article on Blogs for Election Junkies in The Tyee.



The Branding of Barack Obama
Here's a fascinating article in Newsweek that web writers and editors should ponder: Why the Obama "Brand" Is Working. It's an interview with designer Michael Bierut. Excerpt: How else is Obama's design different than what has come before--or what rival campaigns are doing? He's the first candidate, actually, who's had a coherent, top-to-bottom, 360-degree system at work. Whereas, I think it's more more common for politicians to have a bumper-sticker...

Here's a fascinating article in Newsweek that web writers and editors should ponder: Why the Obama "Brand" Is Working. It's an interview with designer Michael Bierut. Excerpt:

How else is Obama's design different than what has come before--or what rival campaigns are doing?

He's the first candidate, actually, who's had a coherent, top-to-bottom, 360-degree system at work. Whereas, I think it's more more common for politicians to have a bumper-sticker symbol that they just stick on everything and hope that that will carry the day.

The thing that sort of flabbergasts me as a professional graphic designer is that, somewhere along the way, they decided that all their graphics would basically be done in the same typeface, which is this typeface called Gotham.

If you look at one of his rallies, every single non-handmade sign is in that font. Every single one of them. And they're all perfectly spaced and perfectly arranged.

Trust me. I've done graphics for events --and I know what it takes to have rally after rally without someone saying, "Oh, we ran out of signs, let's do a batch in Arial." It just doesn't seem to happen. There's an absolute level of control that I have trouble achieving with my corporate clients.

Then if you go to the Web site, it's all reflected there too--all the same elements showing up in this clean, smooth, elegant way. It all ties together really, really beautifully as a system. 

Is Obama's stuff on the level with the best commercial brand design?

I think it's just as good or better. I have sophisticated clients who pay me and other people well to try to keep them on the straight and narrow, and they have trouble getting everything set in the same typeface. And he seems to be able to do it in Cleveland and Cincinnati and Houston and San Antonio. Every time you look, all those signs are perfect.

Graphic designers like me don't understand how it's happening. It's unprecedented and inconceivable to us. The people in the know are flabbergasted.

Meanwhile, over at Salon, we get an intriguing analysis of the candidates' logos.



Blogging the Internet Marketing Conference
This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.

This morning I took part in a panel on webwriting, part of the Internet Marketing Conference. It was a lot of fun, and I learned a lot. One thing I learned: Miss 604, also known as Rebecca Bollwitt, is a very speedy blogger. She summed up my presentation (on concise text) with admirable concision and accuracy.



Mediated Cultures
Thanks to the colleague who sent me the link to this very interesting site: mediatedcultures.net @ kansas state university. It's a showcase of the "Digital Ethnography Working Group" at Kansas State University, and it offers some dramatic examples of web communication...especially the "Explorations of Mediated Culture" video. The links on the main page are worth exploring.

Thanks to the colleague who sent me the link to this very interesting site: mediatedcultures.net @ kansas state university.

It's a showcase of the "Digital Ethnography Working Group" at Kansas State University, and it offers some dramatic examples of web communication...especially the "Explorations of Mediated Culture" video. The links on the main page are worth exploring.



7 simple steps to Keyword Mastery & Search Engine Ranking
Keyword Research has become an integral part of starting up your own business or growing your business (exponentially). Search engine marketing is here to stay for the long term, hence finding custo... [Author: Dave James - Site Promotion - April 26, 2008]

How we read online
Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails. In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.

Via Slate: Lazy Bastards: How we read online.. It's based on Jakob Nielsen's principles, and it's old stuff to veteran webwriters, but it could be useful in explaining to others why some webtext succeeds and other webtext fails.

In this connection, see also Is Google Making Us Stupid? in the July/August 2008 Atlantic.



Webwriters, meet your great-grandfather
A fascinating article in The New York Times: The Mundaneum Museum Honors the First Concept of the World Wide Web. Excerpt: On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels...

OtletmA fascinating article in The New York Times: The Mundaneum Museum Honors the First Concept of the World Wide Web. Excerpt:

On a fog-drizzled Monday afternoon, this fading medieval city feels like a forgotten place. Apart from the obligatory Gothic cathedral, there is not much to see here except for a tiny storefront museum called the Mundaneum, tucked down a narrow street in the northeast corner of town. It feels like a fittingly secluded home for the legacy of one of technology’s lost pioneers: Paul Otlet.

In 1934, Otlet sketched out plans for a global network of computers (or “electric telescopes,” as he called them) that would allow people to search and browse through millions of interlinked documents, images, audio and video files.

He described how people would use the devices to send messages to one another, share files and even congregate in online social networks. He called the whole thing a “réseau,” which might be translated as “network” — or arguably, “web.”

Historians typically trace the origins of the World Wide Web through a lineage of Anglo-American inventors like Vannevar Bush, Doug Engelbart and Ted Nelson. But more than half a century before Tim Berners-Lee released the first Web browser in 1991, Otlet (pronounced ot-LAY) described a networked world where “anyone in his armchair would be able to contemplate the whole of creation.”

Although Otlet’s proto-Web relied on a patchwork of analog technologies like index cards and telegraph machines, it nonetheless anticipated the hyperlinked structure of today’s Web. “This was a Steampunk version of hypertext,” said Kevin Kelly, former editor of Wired, who is writing a book about the future of technology.

Otlet’s vision hinged on the idea of a networked machine that joined documents using symbolic links. While that notion may seem obvious today, in 1934 it marked a conceptual breakthrough.

“The hyperlink is one of the most underappreciated inventions of the last century,” Mr. Kelly said. “It will go down with radio in the pantheon of great inventions.”

For more about Paul Otlet, visit Wikipedia.

But I still insist that the true father of the internet was none other than Mark Twain.



More spring cleaning
In Webwriting Resources, over on the left, I've removed some sites that hadn't been updated in several months. Other old sites are still there. Even though inactive, they offer some useful materials. It's striking to see that most of the sites are lively and very up to date. If you're running a site of interest to webwriters, and you're not on the list, drop me a line.

In Webwriting Resources, over on the left, I've removed some sites that hadn't been updated in several months. Other old sites are still there. Even though inactive, they offer some useful materials.

It's striking to see that most of the sites are lively and very up to date. If you're running a site of interest to webwriters, and you're not on the list, drop me a line.



The Ultimate Guide to Succesfull Interet Marketing and Site Promotion
OK, I'm hot. I'm not complaining because back in the winter when it was the very opposite of hot, I swore I wouldn't complain when it got hot. The fan on my computer seems to have a brain of its own ... [Author: Dan Jondron - Site Promotion - March 26, 2008]

phpBay 3.0.6 Released
Along with WordPress 2.6 release today phpBay also released its 3.0.6 version. It is a minor update and if you do not use the sidebar widget, you don’t need this update installed. This update comes with a sidebar widget that displays auction listings of your choice. This feature was requested many times [...]

Along with WordPress 2.6 release today phpBay also released its 3.0.6 version.

It is a minor update and if you do not use the sidebar widget, you don’t need this update installed. This update comes with a sidebar widget that displays auction listings of your choice. This feature was requested many times by the users over at the forum. I’m glad Wade really listens to his customers.



Magnetic Sponsoring Made Simple
MLM Traffic Formula Update Welcome to all of the new friends and magnetic sponsoring bootcamp and video tutorial takers. We have a lot of info to share with you so here we go. Also, if you no longer... [Author: bob spiro - Site Promotion - April 25, 2008]

The planetary (and interplanetary) internet
Via The Guardian, an optimistic argument by Vint Cerf, one of the architects of the original internet: A founding father of the web says it's come a long way, but its potential for worldwide change can and will be greater still. Excerpt: It's amazing how quickly those of us with internet access have come to take for granted the remarkable amounts of information we have at our disposal, but we're...

Via The Guardian, an optimistic argument by Vint Cerf, one of the architects of the original internet: A founding father of the web says it's come a long way, but its potential for worldwide change can and will be greater still. Excerpt:

It's amazing how quickly those of us with internet access have come to take for granted the remarkable amounts of information we have at our disposal, but we're only seeing the beginnings. The bulk of human knowledge remains offline. As more of us get access to the internet, more of the world's information will find its way online.

The web is already making strides toward becoming truly global. While I was chairman of ICANN, one of the organisations that helps ensure that the internet works uniformly around the world, we adopted rules to allow the system of domain names to accommodate non-Roman characters, making the web more accessible to people whose languages use other scripts, such as Arabic, Korean or Cyrillic.

There are improvements in automatic language translation tools and, in particular, the field that we call machine learning. It is already possible to do a Google search and explore the results in English across web content in 23 different languages, from Czech to Hindi to Korean. Speakers of any of those languages can now explore content on the web written in any of the others.

The technology isn't perfect yet, but it's rapidly improving. Even in its present form, it's easy to imagine a not-too-distant future in which automatic translation will allow two people in the world to message one another in real time, each experiencing the chat in his or her tongue. Just imagine what a significant step that will be.

Cerf predicts that even space probes will be built to use the internet. I predict that such probes will need major spam filters.

More seriously, webwriters should begin to think about writing effectively in more languages than just English. Some languages are "wordier" than English; others are more concise. Do readers of Chinese or Arabic scan a computer screen the way English readers do? I wish I knew.


Saturday, October 04, 2008

The Slovenian Designer

The Slovenian Designer
Recently I had the pleasure of seeing some of the work of a graphic designer, known as the Slovenian Designer. I was so impressed by what I had seen, that I decided to take a look through his blog. WOW! This is definitely a site worth spending some time on. Not only is he an extremely talented web [...]

When Choosing a Niche for Your BANS Site…
A number of Build a Niche Store forum members suggest that one should target niches that can’t be found anywhere but at auction. But I disagree with this. The majority of my BANS (Build a Niche Store) sites sell things that can be purchased in any retail stores, but I also have vintage auctions that sell only [...]

A number of Build a Niche Store forum members suggest that one should target niches that can’t be found anywhere but at auction.

But I disagree with this.

The majority of my BANS (Build a Niche Store) sites sell things that can be purchased in any retail stores, but I also have vintage auctions that sell only the things that can be bought through auctions.

What I learned from my EPN transaction stats is that people who buy stuff from auction sites already are likely to have an eBay account already.  I have more ACRUs generated from a kitchenware BANS site than anything else. That kitchenware I’m talking about averages $20 and it can be purchased at any local stores like Walmart and Target.

The advice given by the BANS members is good, but ignoring the other half of the market isn’t a good idea. I suggest that you build BANS sites for both, because both work well.

Just a quick thought.



Free Article Gets 1000+ Hits Daily
In trying to make the most of this influx of revenue sharing opportunities all over the web, the question I am asked the most is: "how did you know what to write about?" The short answer is, I need... [Author: Kerry Mulherin - Site Promotion - March 24, 2008]

7 simple steps to Keyword Mastery & Search Engine Ranking
Keyword Research has become an integral part of starting up your own business or growing your business (exponentially). Search engine marketing is here to stay for the long term, hence finding custo... [Author: Dave James - Site Promotion - April 26, 2008]

Advertising Your Website
Yup, I admit it, I am a bit biased, but I think that one of the very best ways you can advertise your website is through the V7N. First, without a doubt, your site needs to be in as many high quality directories as possible. The V7N Directory is the one directory that I personally recommend the [...]

Domain vs. Subdomain
When you get ready to set up a professional blog, one of the first decisions you will need to make is if you want to use a domain, subdomain, or a free option, such as blogger.com. I recommend treating a blog just like any other website, especially when it comes to the hosting. Some hosting companies allow you to [...]

New PageRanks Coming
Matt Cutts said on his blog that we should see a new Google Toolbar PageRank update over the next few days. He also mentioned that Google will be lifting some old penalties on websites. I’m not quite sure which one he’s referring to, but I think we will see some happy faces soon. To [...]

Matt Cutts said on his blog that we should see a new Google Toolbar PageRank update over the next few days. He also mentioned that Google will be lifting some old penalties on websites. I’m not quite sure which one he’s referring to, but I think we will see some happy faces soon.

To check your PageRank, you can use one of the online PageRank tools, but there’s a PageRank checker that I want to recommend to you. It’s called PaRaMeter. It is a free desktop software that tracks PageRanks on your websites. Instead of typing out a URL at a time, you can store all your domain information and have PaRaMeter update PageRank. It’s a neat software.

Download PaRaMeter and check your PageRank.



How To Cash In On Pay Per Click Without Spending A Dime
If you want real visibility but don�t want the hassle of paying top dollar for PPC listen up � there is a quick solution. Its easy to forget that there is literally unlimited real estate when it come... [Author: Ted Cantu - Site Promotion - April 22, 2008]

Using Squidoo Lens For Building And Growing Traffic
I have been visiting allot of internet marketing forums and realized that one of the hottest topics around is Squidoo or Squidoo lens. Allot of Internet Marketers don't know what it is or how they ca... [Author: Anderson Josiah - Site Promotion - April 24, 2008]

Offline Marketing Techniques
  Offline marketing is very similar to online marketing, either way, word of mouth is one of the best forms of advertising there is, but a huge part of that involves getting to know the people around you. Online, that might mean joining and actively participating in groups and forums. Offline that could be taking a sincere [...]

Promoting Your Business On Facebook. Properly.
Of course the colossal media attention that Facebook has received - and it�s absurd valuations - coupled with the increasing number of member has certainly been a pull for all sorts of businesses to ... [Author: Simon Dance - Site Promotion - March 24, 2008]

Michigan SEO Is Dead � Long Live Rebel Marketing
Getting good SEO these days is like getting a good hair stylist. Every online marketer thinks they got the magic touch. Price is always the bottom line factor. The customer tries to save �a few bucks... [Author: Ted Cantu - Site Promotion - April 22, 2008]

Here Is How You Can Save A Fortune On Pay Per Click Campaigns
Finally there is an alternative answer to expensive pay per click campaigns and getting your web site promoted. The good news is that you do not have to pay a fortune to get good visibility. You also... [Author: Ted Cantu - Site Promotion - April 22, 2008]

Magnetic Sponsoring Made Simple
MLM Traffic Formula Update Welcome to all of the new friends and magnetic sponsoring bootcamp and video tutorial takers. We have a lot of info to share with you so here we go. Also, if you no longer... [Author: bob spiro - Site Promotion - April 25, 2008]

Google Keyword Tools Now with Real Search Volumes
Thanks to Google, you can now view the real search volumes for your keywords with Google’s Keyword Tool. This is a great news for both webmasters and affiliate marketers like us. I’m so excited with this improvement. As you can see from the screen shot, you can view the real search volumes for June [...]

Thanks to Google, you can now view the real search volumes for your keywords with Google’s Keyword Tool. This is a great news for both webmasters and affiliate marketers like us. I’m so excited with this improvement.

As you can see from the screen shot, you can view the real search volumes for June and average search volume for the last 12 month period. Don’t miss the “Highest Volume Occured In” column at the end. With these stats, you can adjust your seasonal ad campaigns easily.

I just wanted to give you a quick update first before I go play with it more. Have fun!

Visit : Google Keyword Tool


Thursday, October 02, 2008

Getting Readers to Comment is Biggest Blogging Challenge

Getting Readers to Comment is Biggest Blogging Challenge
Denise and I recently ran a contest for people to submit their biggest blogging challenges. We did this blogging challenge contest both on our Build a Better Blog and our Blog Squad Facebook fan page. Lisa Braithwaite was picked as...

How to Master Storytelling for Better Selling
Stories sell. It's not really a secret. Read the best sales and landing pages and you'll be captured by personal stories. Ask any of the online copywriting gurus and they will tell you: Stories sell. Our brains are hardwired to...

Good Content Equals Good Financial Sense: Interview with Kevin Eikenberry
Kevin Eikenberry says more content equals more income:"I truly believe that more time spent in content creation (both writing and video) will have a direct positive impact on our bottom line – which is why I am trying to write...

13 Spin-Off Worthy Simpsons Characters
Written by Screen Junkies With 20 seasons and a successful movie under their belts, the next logical expansion of the Simpsons empire would be a spin-off. If it’s going to happen, here’s a list of characters that would be perfect in the spotlight, plus a few that would totally suck. 13. Kent Brockman Spin-off title: The Brockman [...]

Written by Screen Junkies

With 20 seasons and a successful movie under their belts, the next logical expansion of the Simpsons empire would be a spin-off. If it’s going to happen, here’s a list of characters that would be perfect in the spotlight, plus a few that would totally suck.

13. Kent Brockman

simpsons kent brockman
Spin-off title: The Brockman Report
Think along the lines of Fox’s Kelsey Grammar-driven, Back to You only in cartoon form and with jokes that people can actually laugh at. They could introduce a whole newsroom full of new characters from the wacky weather man to the surly sports woman who doesn’t take crap from anybody. Or, they could just make him the cartoon Colbert.

12. Lionel Hutz

Simpsons Lionel Hutz
Spin-off title: Hutz Happenin’
Sadly, Phil Hartman is no longer with us to voice the shadiest lawyer in town, but if he was, his character could easily fill the void left so long ago by Night Court. There are already plenty of serious law shows on the air, we could use one that’s not afraid to have a little fun and rip off a few clients. It’s the perfect venue for Simpsons cameos, too. Who else is Otto going to go to when he gets a DUI or Moe when he violates a restraining order?

11. Krusty

Simpsons Krusty the Klown
Spin-off title: Clown About Town
He is one of the oldest and most well-known secondary characters on the show, so we wouldn’t have to go throught that awkward character exposition phase. Plus, he has a long and eventful history in show business that could provide plenty of funny and new material to carry a show. I’m picturing an animated Larry Sanders with more jokes about speed and Matzo.

10. Comic Book Guy

simpsons comic book guy
Spin-off title: Best. Spin-off. Ever.
He’s a fan favorite with the Comic Con crowd, which all but assures that the show would be a success. It would be the perfect venue for a lot of Family Guy-style pop culture references, which isn’t the most original idea, but could certainly be entertaining. It could even be set in the comic book store, like the Clerks animated series which deserved way more of a chance than it got.

9. Fat Tony

simpsons fat tony
Spin-off title: Fat Tony and the Family
With The Sopranos gone, there’s a serious dearth of mobsters on TV at the moment. They could easily make a show about wacky gangsters, but I think it would be more interesting if they went in a more serious direction. How cool would it be to see Fat Tony whack someone in cold blood. It’s about time we got to see Springfield’s seedy underbelly.

8. Dr. Hibbert

Simpsons Doctor HIbbert
Spin-off title: Dr. Hibbert’s Office
Doctor shows are extremely popular, but usually really depressing. With no Scrubs around, the market is ready for a doctor show with more jokes and less doctors who screw each other instead of dealing with patients. Fox already has House to fill the grumpy MD slot, and I can think of no better foil for him than the jovial Dr. Hibbert. Plus, he could have Dr. Nick as a sidekick.

7. Otto

simpsons otto
Spin-off title: Otto (when you’re making a show for stoners, simplicity is good)
He’s lovable, non-threatening and ready to get into whatever situation presents itself. He could spend a whole season as a roadie for Metallica or even just showing what he does after he drops the kids off at school. There’s plenty of opportunity for ganja-fueled shenanigans between 8 and 3.

6. Hank Scorpio

simpsons scorpio
Spin-off title: Scorpio
We only got to know him for one episode, but he sure did leave an impression. He’s an evil billionaire genius with unlimited resources and the time to talk to any of his employees when they need him, even when he’s under attack from ninjas. That’s the kind of character you want to get to know. He’s sort of like Dr. Evil, only much smarter and a lot less annoying. I picture a Pinky and the Brain type series where his failed attempts at global domination do nothing to hinder his ambition and spirit. Plus, there has to be at least one episode where he visits the hammock district.

5. Snake and 4. Wiggum

simpsons chief wiggum and snake
Spin-off title: Ever Blue Terrace
Snake has robbed and terrorized almost every inhabitant of Springfield and that has to be getting under the skin of the good-hearted police chief. Sure, he’s lazy but a man can only be embarrassed so many times before he pulls up his size 54 pants and actually starts doing his duty. Since both are voiced by Hank Azaria, they could keep the main cast fairly small.

3. Lenny and 2. Carl

simpsons lenny and carl
Spin-off title: A Semi-Carl Kind of Life
Their relationship has been a mystery to us for all these years, it’s time we finally get to know Lenny and Carl for the men they truly are. Are they gay? Is Lenny’s eye finally healed enough to get pudding in it once again? What ever happened to Lenny’s plastic surgery that made him smile all the time? Those are all questions I would love to see answered. It would be the buddy comedy to end all buddy comedies. Then, when it gets old after a few seasons, they can throw a kid in there to mix things up. Or Poochie.

1. Frank Grimes

simpsons frank grimes
Spin-off title: The Story of Grimey
Sadly, Frank is dead, so the only real option would be to make the whole series a prequel to his episode, but the man lived a full life before he crossed paths with Homer Simpson. His story could be touching and funny all at the same time, sort of like the clown at my seventh birthday party. It would be nice watching a show, knowing that the hero eventually achieves his modest dream. And then he’s electrocuted to death.

Three characters that don’t deserve their own show.

Gil

simpsons gil
I can barely deal with this whiney bastard for the short amounts of time that he’s on screen as a secondary character. All of his mumbling and whining gets old fast. It would be like giving Bill from King of the Hill his own show, only worse.

Sideshow Bob

simpsons sideshow bob
I know there are those of you out ther that love the Sideshow Bob episodes, but for this die-hard Simpsons fan, they fall right above Lisa episodes and right below the awful clip shows on the chart of suckiness.

Moe

Simpsons Moe
While Moe is a great character, he has proven that he can be really annoying when a whole episode is devoted to him. The only way I could see it working is if the show focused around his tavern rather than himself. That way, Barney could help carry some of the load.



Content Marketing Uber-Easy and Gets Results - Shama Hyder Interview
"There is too much BS content on the web already. Don’t add to it! Make it good, and make it uber-easy to share!" Shama Hyder advises businesses who want to market on the Web to post content consistently but with...

WordPress 2.6 Released
WordPress 2.6 was released today.  I thought it was going to be released in August, but the developers really pushed it.  WordPress 2.6 comes with a number of new features such as post revision tracking, live theme preview, Shift Gears, and Press This! Watch the WordPress 2.6 release video to learn more about it.

WordPress 2.6 was released today.  I thought it was going to be released in August, but the developers really pushed it.  WordPress 2.6 comes with a number of new features such as post revision tracking, live theme preview, Shift Gears, and Press This!

Watch the WordPress 2.6 release video to learn more about it.



Biz Blog Writing: It's time to make money.
"Business blogging is not about 'do you have time to write?'... but do you have time to make money!" said wise man Des Walsh at the Small Business Blogging panel at Blog World Expo 08.The best business partner in the...

New PageRanks Coming
Matt Cutts said on his blog that we should see a new Google Toolbar PageRank update over the next few days. He also mentioned that Google will be lifting some old penalties on websites. I’m not quite sure which one he’s referring to, but I think we will see some happy faces soon. To [...]

Matt Cutts said on his blog that we should see a new Google Toolbar PageRank update over the next few days. He also mentioned that Google will be lifting some old penalties on websites. I’m not quite sure which one he’s referring to, but I think we will see some happy faces soon.

To check your PageRank, you can use one of the online PageRank tools, but there’s a PageRank checker that I want to recommend to you. It’s called PaRaMeter. It is a free desktop software that tracks PageRanks on your websites. Instead of typing out a URL at a time, you can store all your domain information and have PaRaMeter update PageRank. It’s a neat software.

Download PaRaMeter and check your PageRank.



Joe Pulizzi reveals how he uses content marketing to get great results
Last week I asked a question over on LinkedIn: If you're a coach or consultant, how are you using content on the Web to market your services? What gets you the best results? Joe Pulizzi, who runs Junta 42 responded:"Blogging...

Content Marketing for Speakers: No excuses! David Bullock Interview
Content marketing isn't just for people who like to write. "If you can speak, you can write," says David Bullock, business development specialist. "Do not think that writing is the only way to connect to your audience on the web."...

PhpBay 3.0.7 Available for Download
Another phpBay update. PhpBay 3.0.7 is released today and it’s available for download in your member’s area. It is a maintenance release so unless you need to use the new features, you don’t need to upgrade. phpBay 3.0.7 release includes: 1) Fix on items displayed by country. 2) Added “free shipping” as a parameter. 3) Fixes a [...]

Another phpBay update. PhpBay 3.0.7 is released today and it’s available for download in your member’s area. It is a maintenance release so unless you need to use the new features, you don’t need to upgrade.

phpBay 3.0.7 release includes:

1) Fix on items displayed by country.
2) Added “free shipping” as a parameter.
3) Fixes a minor issue with the sidebar widget where the closing tag was not working correctly.

To update, upload all files and overwrite all existing files. Auction.php is not affected by this update.



Google Keyword Tools Now with Real Search Volumes
Thanks to Google, you can now view the real search volumes for your keywords with Google’s Keyword Tool. This is a great news for both webmasters and affiliate marketers like us. I’m so excited with this improvement. As you can see from the screen shot, you can view the real search volumes for June [...]

Thanks to Google, you can now view the real search volumes for your keywords with Google’s Keyword Tool. This is a great news for both webmasters and affiliate marketers like us. I’m so excited with this improvement.

As you can see from the screen shot, you can view the real search volumes for June and average search volume for the last 12 month period. Don’t miss the “Highest Volume Occured In” column at the end. With these stats, you can adjust your seasonal ad campaigns easily.

I just wanted to give you a quick update first before I go play with it more. Have fun!

Visit : Google Keyword Tool



Content Marketing for the Entrepreneur: An interview with Des Walsh
How does writing content shape the course of your professional evolution? We've seen many entrepreneurs start off in one direction and discover new strengths and talents through writing online content. I think regular blogging where you document and share your...

Word Up on Wordle: Word Cloud for this Blog
If you want to get a 'word cloud' or a visual idea of what words you use most often on your blog, try this tool from the folks at Wordle.... I'm not sure what practical applications there are for such...

Top 10 Writing Blogs Announced
Top 10 writing blogs? Not an easy task, because there are so many different kinds of writing blogs as there are so many different kinds of writers. But here's what readers of Michael Stelzner's Writing White Papers blog voted for....

Mistakes - Site Updating
I’ve been blogging about niche marketing since 2005.  After a few years, I’ve expanded my blog with several other blogs in subdomains because there was too much information to share in too many different categories.  Since the move, I’ve lost my focus and got sidetracked.  It was a big mistake. Before it gets worse, I’m merging [...]

I’ve been blogging about niche marketing since 2005.  After a few years, I’ve expanded my blog with several other blogs in subdomains because there was too much information to share in too many different categories.  Since the move, I’ve lost my focus and got sidetracked.  It was a big mistake.

Before it gets worse, I’m merging all my marketing-related blogs into a single blog.  Everything’s imported to MarketingSyndrome.com, but all posts need to be reorganized into right categories.  It might take me a few weeks to finish it.  Everything’s in mess right now, so please use the search tool to find information on this blog.

I’m even bringing back the old design I’ve used last year to refresh my memory.  :)


Blogging is Publishing

Blogging is Publishing
I wish I could say that "blogging is publishing" was something that I came up with on my own, but that is not the case. However, I have been pondering on this phrase for a while and decided to write an entry on my thoughts.

PhpBay 3.0.7 Available for Download
Another phpBay update. PhpBay 3.0.7 is released today and it’s available for download in your member’s area. It is a maintenance release so unless you need to use the new features, you don’t need to upgrade. phpBay 3.0.7 release includes: 1) Fix on items displayed by country. 2) Added “free shipping” as a parameter. 3) Fixes a [...]

Another phpBay update. PhpBay 3.0.7 is released today and it’s available for download in your member’s area. It is a maintenance release so unless you need to use the new features, you don’t need to upgrade.

phpBay 3.0.7 release includes:

1) Fix on items displayed by country.
2) Added “free shipping” as a parameter.
3) Fixes a minor issue with the sidebar widget where the closing tag was not working correctly.

To update, upload all files and overwrite all existing files. Auction.php is not affected by this update.



phpBay 3.0.6 Released
Along with WordPress 2.6 release today phpBay also released its 3.0.6 version. It is a minor update and if you do not use the sidebar widget, you don’t need this update installed. This update comes with a sidebar widget that displays auction listings of your choice. This feature was requested many times [...]

Along with WordPress 2.6 release today phpBay also released its 3.0.6 version.

It is a minor update and if you do not use the sidebar widget, you don’t need this update installed. This update comes with a sidebar widget that displays auction listings of your choice. This feature was requested many times by the users over at the forum. I’m glad Wade really listens to his customers.



The Corporate Blogging Book
Stop what you are doing and run out to your local Barnes and Noble bookstore. Why? Because you need to have in your hand at this very moment The Corporate Blogging Book by Debbie Weil.

Will E-Publishing Become the New Leader?
Let the truth be told I am not a big supporter of e-books even though I wrote an entry earlier with regards to the advantages of them. Though I am not a fan, e-books are good for one thing, and that is establishing yourself as an expert.

1-2-All Email Marketing by Active Campaign
One of the tools that a self-publishing author must have is good email marketing software. I highly recommend 1-2-All which was developed by Active Campaign.

Its Name is Zookoda
Zookoda is the new leader in professional email marketing for bloggers. It gives you better control on the look and feel of how your feed is sent to your subscribers. The program is similar to what you see in newsletter...

Mistakes - Site Updating
I’ve been blogging about niche marketing since 2005.  After a few years, I’ve expanded my blog